Avaya 3600 Series, Installation Instructions Manual

Page: 51 / 78

3600 Series Phone Installation Page 51
15-601082 Issue 06a (21 February 2014) IP Office
Maintenance and Administration: Wireless Phone Status Messages
· Restarting...
The wireless phone is in the process of rebooting. There will be a 20 second delay in an attempt to let potential
network/system errors clear. Action: None.
·
Retry/Restart
The wireless phone is waiting for user input, prior to retrying the registration process or restarting after a delay.
Action: See Avaya IP Office Integration Factors.
· Select License
The correct protocol has not been selected from the license set. Action: Using the administrative menus, select one
license from the set to allow the phone to download the appropriate software.
·
Server Busy
The wireless phone is attempting to download from a TFTP server that is busy downloading other devices and
refusing additional downloads. Action: None, the wireless phone will automatically retry the download every few
seconds.
·
Service Unavailable / Restarting...
An error has caused the handset to lose the call. It is now attempting to restart and return to standby. Action: This
occurs when Restart on Error operation has been selected.
·
Storing Config
The phone is in the process of storing changes to its configuration.
·
SVP Service Rej.
The AVPP has rejected a request from the phone. Action: The phone will restart and attempt to re-register with the
AVPP.
·
System Busy
AVPP is busy or out of resources. The IP address of the AVPP is also shown. Action: All call paths are in use, try
calling again in a few minutes.
·
System Error
An internal failure has occurred in AVPP. Action: If this condition persists, contact the system administrator.
·
System Locked (with Busy Tone)
AVPP is locked. Action: Try calling again later.
·
TFTP ERROR(x):yy
A failure has occurred during a TFTP software download. (x) = The file number which was being downloaded; yy is
an error code describing the particular failure. Possible error codes are:
· 01 = TFTP server did not find the requested file.
·
02 = Access violation (reported from TFTP server).
·
07 = TFTP server reported "No such user" error.
· 81 = File put into memory did not CRC.
·
FF = Timeout error. TFTP server did not respond within a specified period of time.
·
Action: Error code 01, 02 or 07 - check the TFTP server configuration.
·
Action: Error code 81 - the wireless phone will attempt to download the file again.
·
Action: For other messages, power off the wireless phone, then turn it on again to retry the download. If the
error repeats, note it and contact Technical Support.
·
Too Many Errors
The phone continues to reset and cannot be recovered. Action: Fatal error, arrange for the phone to be replaced.
·
Trying xxx.xxx.xxx.xxx
The phone is attempting to register with IP Office at IP xxx.xxx.xxx.xxx. Action: None. The display is a progress
indicator and may not appear long enough to recognize during a normal check-in.
·
Undefined Error
The system is rejecting the registration of the wireless phone with an unrecognized error code. Action: If this
condition persists, contact the Avaya system administrator.
·
Unknown xx:yy:zz
The phone software files loaded are incorrect or corrupted. Action: Download the correct phone software and
restart the phone.
·
Unreachable
Dialed number does not exist.
·
Updating...
The wireless phone is internally updating its software images. Action: None. The wireless phone may do this briefly
after a download. This is information only.