Avatar Controls Wi-Fi Smart Bulb, User Manual

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15
Troubleshooting
1. Cannot connect to Wi-Fi
•
Check if you have selected a 2. 4 Ghz wifi which
is the same that your phone is connected with.
(If your router is dual band make sure your
phone and the smart bulb are connected to the
2. 4 G signal.)
•
Check if you have entered the correct Wi-Fi
password.
•
Check if there are any internet problems.If nece-
ssary, reset your Wi-Fi router and try again.
2. Cannot control the devices with Alexa/Google
voice control
•
Check if you have enabled "AvatarControls" in
Alexa or Google APP.
•
Check if the bulb is online on the app(Do not turn
off the bulb through your wall switch otherwise it
will go offline.)
•
Check if you are using proper commands when
talking to Alexa/ Google Assistant, repeat your
question, speak clearly to Alexa/Google Assistant
in English.
•
Check if you have modified the name of of the