19.
Weird characters show on label or character can't be printed out
(Including Chinese and English)
Reasons:
a. Haven't downloaded fonts or single-byte character
b. Font conflict
Solutions:
a. Re-download fonts (including single-byte and double-byte character)
b. Re-select single-byte and double-byte fonts by files/option/label scale fonts,
then download Chinese and English fonts
Keys are ringing but the display is normal
Reasons:
a. A line piece on a key caused a short circuit
b. The key is blocked by a sharp object
Solutions:
a. Change the line piece of the key
b. Move the sharp object
If some keys do not ring
Reasons:
a. The ribbon cable that connects between the keyboard and the motherboard is not plugged in
b. The Mylar button FPC ribbon cable is not plugged in
c. The key is damaged
Solutions:
a. Remove the key ribbon cable and re-insert properly
b. Re-plug in the Mylar button FPC ribbon cable
c. If the problem isn't resolved by the above methods, the key may be damaged and need replacement
If good is weighing inaccurately
Reasons:
a. The rubber mat that's supporting the scale pan is touching the top cover
b. Dampness, module aging, or regional differences may be causing the inaccurate weight
c. The load cell is damaged because it is overloaded
d. The gravitational acceleration was not adjusted
Solutions:
a. Check to see if the top cover is installed properly. Once installed, re-install the load cell's
support frame
b. Replace the mainboard, AD board, and load cell
c. Replace the load cell and support frame
d. Adjust the gravitational acceleration
NOTE
: If there are problems with the AD board and load cell, the scale should be returned.
KEY ISSUES
WEIGHING PROBLEMS