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14

  

 

Appendix 1 

Fault Codes 
 

The  Error Check display area of the LCD display may, in the event of a fault, show the 
symbol  of  a  spanner  and  a  fault  code.  This  is  a  list  of  fault  codes  in  order  for  you  to 
advise your service and maintenance engineer of the likely problem. Not all  faults will 
generate a fault code. Faults are divided into two types as below. 
 

Recoverable Errors—P Codes 

These faults will not always stop the unit but will affect its performance. They will clear 
if the problem resolves itself. 
 

Critical Errors—E Codes 

These  will  cause  the  unit  to  shut  down  and  should  be  investigated  by  an  engineer  as 
soon as possible.  

Code

Ty pe

Meaning

Action

Likely  Cause

Pr01

Recov erable

Indoor Unit Pipe Sensor Fault

Repair

Faulty  Sensor

Pr02

Recov erable

Outdoor Unit Pipe Sensor Fault

Repair

Faulty  Sensor

Pr03

Recov erable

Indoor Unit Freezing

Inv estigate

Dirty  Filter or Set Temp Low

Pr04

Recov erable

Ov erload Condition in Cooling

Inv estigate

Outdoor Unit Obstructed

Pr05

Recov erable

Outdoor Discharge Sensor Fault

Repair

Faulty  Sensor

Pr06

Recov erable

Indoor Unit Air Sensor Fault

Repair

Faulty  Sensor

Pr08

Recov erable

Indoor Unit Ov erheating

Inv estigate

Dirty  Filter or Set Temp High

Pr11

Recov erable

Drain Pump Struggling to Cope

Inv estigate

Partially  Blocked Drains

Eo00

Critical

Comms Fail Indoor to Control

Repair

Broken Cable or Interference

Eo03

Critical

Electrical Phase Problem

Repair

Pow er Supply  Problem

Er04

Critical

High Pressure Sw itch Trip

Repair

Safety  Dev ice Tripped

Er05

Critical

Low  Pressure Sw itch Trip

Repair

Safety  Dev ice Tripped

Er06

Critical

High Discharge Temperature

Repair

Safety  Dev ice Tripped

Er07

Critical

Ov ercurrent Protection Tripped

Repair

Safety  Dev ice Tripped

Er08

Critical

Comms Fail Indoor to Outdoor

Repair

Broken Cable or Interference

Er11

Critical

Drainage Failure

Repair

Blocked Drains

Er12

Critical

Electric Heater Ov erheat

Repair

Safety  Dev ice Tripped

Explanation of Actions 

• 

Investigate—Non Critical Failure Requiring Investigation by an engineer 

• 

Repair—Critical Failure Requiring Investigation by an engineer 

 
In  the  case  of  a  Pr03  or  Pr08  failure  investigate  yourself  by  checking  the  condition  of  the 
filter and cleaning if necessary. Prolonged operation in cooling with a set temperature below 
21C or heating above 26C can also cause these conditions. 
In case of a Pr04 failure investigate yourself whether the outdoor unit airflow is obstructed. 

3  

 

Flap Closed 

Flap Open 

Status LED 
Operation 
 

IR  
Receiver 

General Description 

The controller has a Backlit Liquid Crystal Display Section, Status 
LED  and  Operation  Switch  mounted  on  the  top  half.  The  lower 
half is covered by a swing open flap. 
 
Opening  the  flap  reveals  the  control  buttons.  These  are  used  to 
operate  the  unit.  The  buttons  with  a  yellow  border  control  the 
timer operation and the others control the units other functions. 
 

Please Ensure - 

• 

Do not operate the controller with wet hands 

• 

Do not press multiple buttons simultaneously 

• 

Do not press the buttons with sharp objects 

• 

Ensure the Correct Button is Pressed 

• 

Ensure all settings are in accordance with the Units User Manual 

• 

Do not get the controller wet 

Summary of Contents for Highcool Series

Page 1: ...urposes E OE Read the Manual Risk of Electric Shock Unit is Remotely controlled may start without warning WARNING This air conditioner is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their s...

Page 2: ...perate your Highcool cassette split system in order to get the most from it CONTENTS P2 Introduction P3 General Description P4 Display Section P5 Control Buttons P6 9 Understanding the Display P10 12 Operating the Controller P13 Caring for the Environment P14 Appendix 1 Fault Codes P15 Appendix 2 Engineers Notes P15 Appendix 3 Timer Chart P15 Fault Code Log 15 Appendix 2 Notes for Engineer The con...

Page 3: ...rip Repair Safety Device Tripped Er05 Critical Low Pressure Switch Trip Repair Safety Device Tripped Er06 Critical High Discharge Temperature Repair Safety Device Tripped Er07 Critical Overcurrent Protection Tripped Repair Safety Device Tripped Er08 Critical Comms Fail Indoor to Outdoor Repair Broken Cable or Interference Er11 Critical Drainage Failure Repair Blocked Drains Er12 Critical Electric ...

Page 4: ...inimum Use the time clock to operate your unit only when it is needed If not using the time clock remember to switch the unit off when a room is unoccupied Choose the operation mode best suited to the season Cooling mode in summer will prevent the heating coming on while Heating mode in winter will prevent unnecessary cooling Use automatic mode only during intermediate periods when both heating an...

Page 5: ...ON will allow you to enter Engineer Setup mode Details are available in the Service Manual Parameters in the Engineer Setup mode should only be changed by suitably qualified personnel with a copy of the Service Manual to hand If you enter Engineer Setup mode by mistake press RESET to leave without changing any important system parameters 5 Control Buttons 1 2 3 4 5 6 7 8 9 10 Opening the panel on ...

Page 6: ... to be used to prevent the room temperature dropping below the set temperature during winter use For your comfort we recommend not setting the temperature above 24C in heating mode 11 What do you want the unit to do Pressing the mode button scrolls between automatic cooling dry fan only and heating modes Choose the mode most appropriate to your needs Automatic will engage whichever mode is necessa...

Page 7: ... controller to switch the unit on or off 3 If the unit is on then the display LED will glow green If it is off then it will glow red 7 The Timer Area is only lit during timer operation and shows the time when the timer will next turn the unit on or off If the unit is in timer operation and the OPERATION button is pressed then the timer area will advance to the next applicable setting as the OPERAT...

Page 8: ...s internal controls may over ride the fan speed selected by the user 9 The Output Device Display Area is designed to show which of your sys tems internal components are operating at that moment in time except for the Indoor Fan and Swing Louver which are shown separately in the Fan Louver Display Area It can also display if the keyboard lock is set The Internal Drain Pump is used to remove condens...

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