Email: [email protected]
32
Problem
Possible
Cause
Solution
Can’t
adjust the
mode/
intensity/
time.
Adjust the
intensity for
the wrong
channel.
If you want to adjust the
intensity for channel A, make
sure the “A” icon is selected
and flashing. Channel B is
the same.
The screen is
locked.
If there’s a lock icon on the
top right side of the screen,
please touch the lock icon on
the screen or press the lock
button to unlock it.
The
intensity
felt is very
weak.
Pads are
not attached
to the body
firmly.
Attach both electrode pads
firmly to the flat skin.
The intensity
is too low.
Increase the intensity level
and wait for 1 minute to feel
the pulse.
Low battery.
Charge the battery and a full
charge may need 2-3 hours.