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17
Fault
Check
Wireless Basestation
The WB-IP is not
powering up
Check that the power over Ethernet source has a suitable power
injector
Check that the cable from the PoE source is firmly locked into the PoE
input on the WB-IP
Check that a quality Cat5 or Cat6 cable has been used to connect to
the PoE injector
The WB-IP is powered
up, but not controlling
the prompted text
Check that any connections to the WB-IP are correct and secured
Confirm that the WB-IP is enabled in the Devices window
Check that a quality Cat5 or Cat6 cable has been used to connect the
controller to the PoE injector
Check that a quality Cat5 or Cat6 cable has been used to connect the
controller to the PoE injector
The WB-IP is not
discovered on a local IP
network
Check that the WB-IP and the software application are not separated
by an IP gateway
Check that the device is not already connected to another different network
If added to the system manually check the correct details are entered
in the Manually Add Device fields
The WB-IP IP address is
not configured correctly
in the application
Check that the correct IP address has been added for the WB-IP (i.e.
has this IP address been used for a different device)
Troubleshooting