7
Troubleshooting
If a run-time error occurs during heater operation, Autoplugin Key informs about
the error code with LED flashing. The number of flashes corresponds to the error
code. See table 2 for the errors description and possible solutions.
Table 2
Error
Code
Error
Description
Possible Reasons of
Error Appearance
Solutions
2
No answer
from the
heater
followed the
start
command
Outer temperature is
higher than +14 Celsius
degrees
The heater operates only at
temperatures below +15°C. It
is heater manufacturer
restriction
Fuel level in the fuel
tank is close to empty
(“Fuel Low” warning
indicator is illuminated
in the CIP)
Refuel the car
The heater was blocked
after several
unsuccessful starts
Try to start the heater in the
CIP menu. If it doesn’t start
up, make diagnostics of the
heater.
3
Battery low
The module has
determined that the
battery voltage is below
the specified by settings
items 3.1 or 3.2
Charge car’s battery with
special charger (or start engine
to charge) or cancel 3.1/3.2
module’s settings
4
Time limits
exceeded
Time limit for
autonomous operation of
the heater is achieved
Run the engine or cancel 1.1
module’s settings
5
Unsuccessful
start
The heater was switched
off spontaneously at
starting
Make diagnostics of the heater
if the error appears again
6
Operation
cycle too
short
The heater was switched
off spontaneously
Make diagnostics of the heater
if the error appears again
8
CAN-bus
error
There is a problem with
module’s connection to
the CAN-bus
Check for the module
connection
9
Settings error
Settings have been
stored in the module’s
memory incorrectly
Reset the settings (8.1.1),
readjust the module
11
Heater no
connection
The heater is unplugged
or out of order
Make diagnostics of the heater