TROUBLE SHOOTING
21
*Please Note:
Some areas may be prone to excessive radio interference brought on by devices such as cordless telephones, wireless
stereo headphones and baby monitors. It is possible that these devices could cause a degree of interference such as to greatly reduce
the range of the transmitter. In such an instance please contact your ATA dealer for an alternative frequency replacement kit. As this is
not a warrantable situation but an environmental issue charges may apply for the changeover.
SYMPTOM
POSSIBLE CAUSE
REMEDY
Door will not operate.
Mains power not switched on.
Door is obstructed.
Door is locked or motor jammed.
Door tracks/hardware damaged.
Switch on mains power.
Remove obstruction.
Unlock door or remove jam.
Door requires service/repair by qualified
technician.
Door starts to close but automatically
reverses to open position.
Adverse weather conditions (wind or cold)
causing door to stiffen and become tight in
the tracks.
Possible obstruction in the doorway.
Increase force margin setting See Step 9.3
on page 14. Or re-calculate force margin.
See Step 9.6 on page 14.
Remove obstruction.
Door operates from drive unit (O/S/C)
button but not from transmitter.*
See note.
Transmitter code not stored in memory.
Flat Battery.
Code transmitter in to openers memory.
Refer Step 10.1 on page 15.
Replace battery - A23 Alkaline 12V.
Door will not close fully.
Door limits position need to be reset.
Reset limits position. See Page 12.
Door will not open fully.
Door limits position need to be reset.
Reset limits position. See Page 12.
Courtesy light not working.
Globe blown.
Replace globe - festoon type 15W 24V DC.
Globe keeps blowing.
Incorrect globe voltage - must be 24V DC. Replace globe - festoon type 15W 24V DC.
Auto close not working.
PE Beam or wiring faulty
PE Beam not aligned correctly.
PE Beam is obstructed.
Door obstructed when closing.
Auto close time not set.
Repair PE Beam or replace wiring.
Re-align optics. See PE Instructions.
Remove obstruction from the path of PE.
Remove obstruction.
See Step 14 on page 17.
DATE
MAINTENANCE PERFORMED BY
SIGNATURE
AMOUNT
INV. No.
Please Note:
Failure to maintain your garage door may void the warranty for your garage door opener.
