31
TROUBLESHOOTING
PROBLEM
SOLUTION
The Control Module will not turn
on.
• On the Control module hold the power button on for at least 5 seconds.
• If the Control Modules still does not turn on, place
the Control Module into the Load Module.
• Plug the charger into the Load Module and look for the Load Module’s
LED to go to a blinking red. This will indicate that the Control Modules is
being charged.
• Let the Control Module charge for at least 3 hours.
The Load Module LED is off.
• Remove the Control Module and press the Load Module button for one
second.
• The LED should turn red for about a second then turn green.
• If the LED still does not turn on, the Load module battery may need
recharging.
• Plug in the charger and connect it to the Load Module. The LED should
stay a steady red while charging. Let the Load module charge for 3
hours.
• Note: Both the Control module and Load module batteries will be
charged if the clamps are connected to a fully charged 12V battery.
The Control Module will not make
a Bluetooth connection to the
Load Module
• Shut down the Control Module by holding the power button down for 1
second.
• Press the Power off button on the screen when it appears.
• Answer OK, to the Power off prompt.
• On the Load Module. Press the button for about two seconds. This will
reset the Load Module. The LED will blink Red twice and then go off for
less than a second, then turn Red, then turn Green
• On the Control module hold the power button on for at least 5 seconds to
turn it back on.
• When the Auto Meter application loads, the Modules should now
automatically connect.
Does not read temperature
The condition where the tester is unable to read temperature is most often caused by a
bad Bluetooth connection. See above for resetting the Bluetooth connection.
The BCT-460DTNA says I need to
connect the clamps when I have
already connected them.
• Make sure both jaws of the clamps have a good connection.
• Clean any corrosion from the battery post and the clamps.
• If the battery is completely dead, (Voltage less than 1 volt.) the BCT-460
DTNA will not detect the battery. Charge the battery before testing.
I have tested a battery and got a
Charge and Test result after I have
charged the battery.
• A Charge and Test results occurs when the battery voltage is not high
enough to perform an accurate test.
• Make sure your charger is working properly.
• The battery may not be taking a charge thus it can be rated as a bad
battery if you continue to get a Charge and Test result.
Completely Discharged Tablet
Battery
Recognize a completely discharged tablet battery when the power button is pressed
and held and the outline of a battery appears on the screen. To recover, dock the control
module to the load module and connect the charger to the load module. Charge for at
least 3 hours.
To power on tablet while tablet is
charging.
Press and hold power button until battery icon appears. When it does press and hold the
power button again while the battery icon is visible. Once the battery icon goes away,
release the button. The Samsung screen will appear and the tablet will continue to boot.
Load Module firmware recovery
If while updating the Load Module firmware, reflashing gets interrupted and fails, follow
the on screen instructions to recover. In the unlikely event the Control Module returns to
the main menu prior to update completing, restart the update process (Option Menu ->
Update Firmware) and then follow the on screen instructions to recover.
