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Auto ID Technology TC200 Series, User Manual

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Auto ID Technology TC200 Series User Manual Download Page 35

 

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4. Diagnostic Tool 

TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to 

explore a printer’s settings/status; change a printer’s settings; download graphics, fonts 

and firmware; create a printer bitmap font; and send additional commands to a printer. 

With the aid of this powerful tool, you can review printer status and setting in an instant, 

which makes it much easier to troubleshoot problems and other issues. 

 

4.1 Start the Diagnostic Tool 

1. Double click on the Diagnostic tool icon 

 to start the software. 

2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager, 

Command Tool) included in the Diagnostic utility. 

 

 

 

 

 

Features tab

 

Printer 
functions 

Interface

 

Printer Status 

Printer setup

 

Summary of Contents for TC200 Series

Page 1: ...USER S MANUAL TC200 TC210 TC300 TC310 Series THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER...

Page 2: ...e from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to c...

Page 3: ...jedem Reinigen ist das Ger t vom Stromentz zu trennen Verwenden Sie keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu Steckdose soll nah...

Page 4: ...en tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference...

Page 5: ...areil num rique de la classe B est conforme la norme NMB 003 du Canada Note Continuous printing will cause printer motor overheat Printer will stop printing automatically about 10 15 minutes until mot...

Page 6: ...erator Control 12 2 3 1 LED Indication 12 2 3 2 Button Function 12 3 Setup 13 3 1 Setting up the printer 13 3 2 Open Close the Top Cover 14 3 3 Loading the Ribbon 15 3 4 Loading the Media 18 3 4 1 Loa...

Page 7: ...ensor 39 5 5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 40 5 6 Skip AUTO BAS 41 6 LCD Menu Function 42 6 1 Enter the Menu 42 6 2 Main Menu Overview 43 6 3 TSPL2 44 6 4 ZPL2 46 6 5 Sen...

Page 8: ...vii...

Page 9: ......

Page 10: ...with all TSC printers the TC200 210 series features the TSPL EZ printer control language which is fully compatible with other TSC printer languages while supporting TPLE Translation Printer Language E...

Page 11: ...bon encoder sensor Head open sensor Automatic media ribbon sensor selecting 4 MB Flash memory 128 MB Flash memory 8 MB DRAM 64 MB DDR2 DRAM SD card reader for memory expansion up to 4 GB SD card reade...

Page 12: ...code RSS Barcode GS1 Databar Supported code page Codepage 437 English US Codepage 737 Greek Codepage 850 Latin 1 Codepage 852 Latin 2 Codepage 855 Cyrillic Codepage 857 Turkish Codepage 860 Portugues...

Page 13: ...off kit Paper length 1 6 Note This peel off module is supported for the thermal plain label only Regular cutter full cut guillotine cutter Paper thickness 0 06 0 19 mm Paper length 1 max length Max w...

Page 14: ...ions TC200 TC210 TC300 TC310 Print head resolution dots per inch mm 203 dots inch 8 dots mm 300 dots inch 12 dots mm Printing method Thermal transfer or direct thermal Dot size width x length 0 125 x...

Page 15: ...Continuous die cut black mark external fan fold notch Media wound type Outside wound Media width 20 mm 112 mm Media thickness 0 06 mm 0 19 mm Label length 10 mm max print length Label length peeler m...

Page 16: ...retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton If any parts are missing please contact the Customer Service...

Page 17: ...4 8 GB SanDisk V3 0 CLASS 10 UHS 16 GB SanDisk V3 0 CLASS 10 UHS 32 MB Transcend V2 0 SDHC CLASS 4 microSD 4GB Transcend For TC210 series 1 LCD display 2 Menu button 3 Feed button 4 LED indicator 5 Na...

Page 18: ...onic V2 0 SDHC CLASS 4 4 GB V2 0 SDHC CLASS 6 4 GB SanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Transcend Panasonic V1 0 V1 1 microSD 256 MB Transcend Panasonic V1 0 V1 1 microSD 512 MB Panaso...

Page 19: ...tch 6 Gap sensor transmitter 7 Print head 8 Ribbon supply hub 9 Top cover support 10 Media guide adjustment button 11 Media guides 12 Black mark sensor 13 Platen roller 2 1 3 P o w e r L E D i n d i c...

Page 20: ...6 Power switch 7 External label entrance chute 8 Parallel interface The interface picture here is for reference only Please refer to the product specification for the interfaces availability 1 3 2 4 U...

Page 21: ...n When the printer is ready press the button to feed one label to the beginning of next label When the printer is printing press the button to pause a print job When the printer is paused the power LE...

Page 22: ...nter to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note...

Page 23: ...f the printer and lifting the top cover to the maximum open angle 2 A top cover support at the rear of the printer will engage with lower inner cover to hold the printer top cover open 3 Hold the top...

Page 24: ...ss cover and the media cover Note 1 In normal printing mode ribbon access cover can be opened while opens the top cover Ribbon access cover can be closed while top cover is open or close 2 In peeler a...

Page 25: ...ub Align the notches on the left side and mount onto the spokes 5 Stick the ribbon onto the ribbon rewind paper core 6 Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound a...

Page 26: ...17 7 Close the ribbon access cover and the top cover Loading path for ribbon...

Page 27: ...the printer top cover by pulling the tabs located on each side towards the front of the printer then lift the top cover to the maximum open angle 2 Separate and hold open the media holders 3 Place th...

Page 28: ...rmly 5 Place the paper printing side face up through the media sensor and place the label leading edge onto the platen roller Move the media guides to fit the label width by turning the guide adjuster...

Page 29: ...Please calibrate the gap black mark sensor when changing media Please refer to the diagnostic utility quick start guide for more information Start the Diagnostic tool Select the Printer Configuration...

Page 30: ...ll mount on the bottom of the printer 2 Insert a 3 label spindle into a paper roll And install it on the external paper roll mount 3 Open the printer s top cover and separate the media holders to fit...

Page 31: ...ob 5 Disengage the top cover support and close the top cover gently 6 Use Diagnostic Tool or LCD menu function to set the media sensor type and calibrate the selected sensor Note Please calibrate the...

Page 32: ...gap black mark sensor before loading media in peel off mode to avoid paper jam Please calibrate the gap black mark sensor when changing media 3 Open the printer cover Pull the label through the front...

Page 33: ...24 6 Disengage the top cover support to close the top cover Printer is ready for peel off mode 7 Press the FEED button to test Note This peel off module is supported for the thermal plain label only...

Page 34: ...he cutter paper opening 3 Close the printer cover 4 Use Diagnostic Tool or LCD menu function to set the media sensor type and calibrate the selected sensor 5 Use the DiagTool or LCD menu function to e...

Page 35: ...s to a printer With the aid of this powerful tool you can review printer status and setting in an instant which makes it much easier to troubleshoot problems and other issues 4 1 Start the Diagnostic...

Page 36: ...Printer Setup group media sensor field Ethernet Setup Setup the IP address subnet mask gateway for the on board Ethernet RTC Setup Synchronize printer Real Time Clock with PC Factory Default Initializ...

Page 37: ...terface to setup Ethernet interface 1 Connect the printer and computer with USB cable 2 Turn on the printer power switch 3 Start the Diagnostic Utility by double clicking on the icon 4 The Diagnostic...

Page 38: ...gnostic Utility by double clicks on the icon 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters 5 C...

Page 39: ...nterface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet 5 Click the Discover Device button to explore the printers that exist on the network 6...

Page 40: ...n printer will reset to take effect the settings 8 Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the...

Page 41: ...n when LED indicates with different status color for different functions Power on utilities The LED color will be changed as following pattern LED color Functions Green Amber Red 5 blinks Amber 5 blin...

Page 42: ...er switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap black mark sensor sensitivity The LED color will be cha...

Page 43: ...then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED will be changed as following order Green amber red 5 blinks amber...

Page 44: ...n Firmware checksum Printer S N Configuration file System date System time Printed mileage meter Cutting counter Print speed inch sec Print darkness Label size inch Gap distance inch Gap black mark se...

Page 45: ...36 Numbers of download files Total available memory space Print head check pattern...

Page 46: ...ft side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Note 1 Dump...

Page 47: ...be changed as following Green amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Printer configuration will be restored to defaults as below after in...

Page 48: ...er switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks The LED will be changed as...

Page 49: ...h 2 Hold on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks The LED will be changed as follo...

Page 50: ...ng the program by the power on utility Please follow the procedures below to skip an AUTO BAS program 1 Turn off printer power 2 Press the FEED button and then turn on power 3 Release the FEED button...

Page 51: ...the Menu Press the Menu button to enter the main menu Use the Cross button to select the item on main menu The selected item will turn red Press the Feed button to enter the setting list Note This LCD...

Page 52: ...Tear Off Print Mode Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up Head Close Label Top Left Position Reprint Mode Format Conver...

Page 53: ...r 0 Use this item to setup the printout direction DIRECTION 0 DIRECTION 1 0 Print mode This item is used to set the print mode There are 5 modes as below Printer Mode Description None Next label top o...

Page 54: ...ion Available setting value is from to or 0 to 9 000 Shift Y 000 Reference X This item is used to set the origin of printer coordinate system horizontally and vertically Available setting value is fro...

Page 55: ...st your density based on selected media 16 Menu ZPL2 Darkness Print Speed Tear Off Print Mode Tear Off Peeler Off Cutter Print Width List Fonts List Images List Formats List Setup Control Prefix Forma...

Page 56: ...bel The formats stored in the printer s DRAM Flash or optional memory card N A List Setup This feature is used to print current printer configuration to the label N A Control Prefix This feature is us...

Page 57: ...n printer s control panel Disabled Format Convert Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale None No...

Page 58: ...media please use Manual setup function to calibrate the sensor sensitivity N A Threshold Detect This option is used to set sensor sensitivity in fixed or auto Auto Maximum Length This option is used...

Page 59: ...et the RS 232 baud rate 9600 Parity This item is used to set the RS 232 parity None Data Bits This item is used to set the RS 232 Data Bits 8 Stop Bit s This item is used to set the RS 232 Stop Bits 1...

Page 60: ...e Item Description Default Status Use this menu to check the Ethernet IP address and MAC setting status N A DHCP This item is used to ON or OFF the DHCP Dynamic Host Configuration Protocol network pro...

Page 61: ...operating mode of wireless local area networks to connect devices to the networks Note Infrastructure mode requires the use of an access point for this communication to take place Ad hoc mode involves...

Page 62: ...ion DRAM Use this menu to show delete and run BAS the files saved in the printer DRAM memory FLASH Use this menu to show delete and run BAS the files saved in the printer Flash memory CARD Use this me...

Page 63: ...dot damage on the print head heater element Self test printout Model name F W version Firmware checksum Printer S N TSC configuration file System date System time Printed mileage meter Cutting counter...

Page 64: ...x Format prefix Delimiter prefix Printer power up motion Printer head close motion Note ZPL is emulating for Zebra language RS232 serial port configuration Numbers of download files Total available me...

Page 65: ...4E 4C 4F AD F TES 41 44 20 46 2C 22 54 45 53 T4 DAT 5 54 34 2E 44 41 54 22 2C 35 CLS DOW 2C 43 4C 53 0D 0A 44 4F 57 NLOAD TE 4E 4C 4F 41 44 20 22 54 45 ST2 DAT 53 54 32 2E 44 41 54 22 2C 5 CLS DO 35...

Page 66: ...3 Print Head This feature is used to check print head s temperature resistance and bad dots 6 8 4 Display This feature is used to check LCD s color state Menu Diagnostics Print Head Menu Diagnostics...

Page 67: ...Item Description Display Brightness This item is used to setup the brightness for display Date Time This item is used to setup the date and time on display Language This item is used to setup the lan...

Page 68: ...This feature is used to restore printer settings to defaults Printer Information This feature is used to check the printer s serial number printed mileage m printed labels pcs and cutting counter Con...

Page 69: ...sensor is not calibrated Supply a new label roll Please refer to the steps on section 3 4 to reinstall the label roll Calibrate the gap black mark sensor The printer status from DiagTool shows Paper...

Page 70: ...ve accumulation on the print head Print density is not set properly Print head element is damaged Ribbon and media are incompatible The print head pressure is not set properly Reload the supply Clean...

Page 71: ...the GAP Black mark sensor by blower Wrinkle Problem Printhead pressure is incorrect Ribbon installation is incorrect Media installation is incorrect Print density is incorrect Media feeding is incorre...

Page 72: ...e Clean the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with water Clean the platen roller when changing a new label...

Page 73: ...off power when printer pauses or the data transferred to printer buffer will be lost The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black l...

Page 74: ...65 Revise History Date Content Editor 2015 10 21 Modify section 2 2 1 Recommended SD card specification Camille...

Page 75: ...st Rd Wujie Township New Taipei City 23141 Taiwan R O C Yilan County 26841 Taiwan R O C TEL 886 2 2218 6789 TEL 886 3 990 6677 FAX 886 2 2218 5678 FAX 886 3 990 5577 Web site www tscprinters com E mai...

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