Installation manual
IM.S2.GPRS-GATEWAY.EN-V1.0
11
5.2
Trouble Shooting
Phenomenon
Meaning
Solutions
PO
W
ER
48
5/
42
2
LIN
K
ST
AT
US
On On
On
On
Connection is normal,
no data transmission
Normal, no solutions required.
On Flashing Flashing On
Connection is normal,
data is transmitting
Normal, no solutions required.
Off
Off
Off
Off
No power supply
Connect power supply and ensure good contacts.
On
Off
X
X
Connection with inverter
is abnormal
Check the connection cable, and ensure that the
cable order comply with T568B.
Ensure the stability of RJ-45.
Ensure that inverter is working under normal
condition.
On X
X
Flashing GSM signal is too weak
Move gateway or adjust the antenna to other
position for better signal
Antenna is loose
Check if the antenna is loose; if so, please screw to
tighten.
On X
X
Off
GSM signal is weak
Move gateway or adjust the antenna to other
position with better signal
No SIM card or contact of
SIM card is abnormal
Take SIM card out and install again.
GSM module is abnormal Power again.
PIN password protection
applied on SIM card
Disable PIN password protection on SIM card.
Account of SIM card out of
credit
Check the account of SIM card; if out of credit, please
top up.
Non-compatible SIM card Please contact your device customer service.
5.3
Reset
Press the reset button with a needle or open paper clip and hold for a while. Reset is successful when 3 LEDs,
except POWER, turn off.
