Audiovox RTM-8000 Owner'S Manual Download Page 10 | Manualshive

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Information ......................................................... 96

Card information .......................................... 96

Online Help .................................................. 96
About Dialer ................................................. 96

Troubleshooting

Installation of the RTM-8000 is unsuccessful ....... 98
Can not make or receive calls ............................... 98
Can not establish GPRS connection ..................... 98
GPRS connection is slow and unstable ................ 99
Cannot return to voice services from GPRS data

connection ........................................................... 99
Can not use certain call functions ......................... 99
There is noise during a call ................................... 99

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Summary of Contents for RTM-8000

Page 1: ...RTM 8000 GSM GPRS Compact Flash Card Owner s Manual...

Page 2: ...rranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further Audiovox Communications...

Page 3: ...locations containing explosives SAFETY ON THE ROAD Vehicle drivers in motion are not permitted to use telephony services with the handheld device except in the case of emer gency In some countries usi...

Page 4: ...result in electric shock or unrecoverable damage to the product itself Keep this product out of reach of small children Remove this product from your handheld device when not in use Store this produc...

Page 5: ...files and send them separately Exposure to Radio Frequency Radiation The radiated output power of this internal wireless radio is far below the FCC radio frequency exposure limits Nevertheless the wir...

Page 6: ...Blank Page...

Page 7: ...ng the SIM card 7 Install the RTM 8000 to Pocket PC 9 Installing the RTM 8000 on a PC 18 Installing RTM 8000 driver 18 Installing driver for Windows 98 SE Me 18 Installing driver for Windows 2000 22 I...

Page 8: ...a call 52 Call waiting 52 Making a new call 52 Call swapping 53 Conference call 54 Private call 54 Holding Unholding a call 55 Disconnecting a call 55 Phonebook 56 Adding a new Phonebook entry 56 Spec...

Page 9: ...ng 76 Send unstructured supplementary service data 77 Network Service 78 Security Service 79 Changing access codes 80 SMS Service 81 Settings 83 General Settings 83 Choosing a skin background 84 Adjus...

Page 10: ...stallation of the RTM 8000 is unsuccessful 98 Can not make or receive calls 98 Can not establish GPRS connection 98 GPRS connection is slow and unstable 99 Cannot return to voice services from GPRS da...

Page 11: ...1 Overview 1...

Page 12: ...and anywhere You can not only enjoy high quality voice com munication but rapid and stable GPRS data connection You can finally get rid of the tiny little screen of your mobile phone and access variou...

Page 13: ...package The following items should be included If there is any item damaged or missing please contact your dealer immediately Description Quantity The GSM GPRS Compact Flash Card 1 Earphone with remot...

Page 14: ...SIM card socket Status indicator Antenna Headset jack Move the antenna upward while in use Note The headset can be plugged into the headset jack for making a call or answer ing incoming calls Do not r...

Page 15: ...s Amber Blink every second No service Amber Blink slowly GSM network connected Amber Blink fast Searching for network Green Blink slowly GSM GPRS connected Voice data call in progress Green Blink fast...

Page 16: ...6 Installing and Configuring the RTM 8000 2...

Page 17: ...dapter card Optional For Pocket PC Operating system Pocket PC 2000 or 2002 ActiveSync must be installed on the host system For PC IBM compatible 486DX4 100Mhz PC or above System memory At least 64MB O...

Page 18: ...TM 8000 8 Insert the SIM card into the SIM card socket flip Pay attention to the direction of the SIM card and the metal contact when you insert Close the SIM card socket flip and slide it into place...

Page 19: ...insert the RTM 8000 into Pocket PC Tap Start Settings Note The way to insert the RTM 8000 may be different from Pocket PC to Pocket PC Please refer to the documentation of your Pocket PC for details T...

Page 20: ...Installing and Configuring the RTM 8000 10 Tap the Connections tab Tap the Connections icon...

Page 21: ...Installing and Configuring the RTM 8000 11 Tap to select Internet Settings Tap Modify...

Page 22: ...Installing and Configuring the RTM 8000 12 Tap New Enter the name of the connection and select GPRS Modem Set baud rate to 115200 Tap Advanced to continue...

Page 23: ...TCP IP tab Make sure that Use server assigned IP addresses is selected Uncheck Use software compression and Use IP header compres sion checkboxes Tap Name Servers tab to continue Make sure that Use se...

Page 24: ...Installing and Configuring the RTM 8000 14 Tap Next Enter 99 in the Phone number field and leave the Country code and Area code fields empty Tap Next...

Page 25: ...e Access Point Name of your operator in the Extra dial string modem commands field If the PIN code of your SIM card is not enabled just enter cgdcont 1 ip APN Tap Finish Tap ok For example If your PIN...

Page 26: ...Installing and Configuring the RTM 8000 16 Tap Dialing Locations tab Tap Dialing Patterns...

Page 27: ...Installing and Configuring the RTM 8000 17 Enter G in all fields and tap ok Tap ok The configuration is complete...

Page 28: ...RTM 8000 Compact Flash card Configure the settings of the RTM 8000 Compact Flash card driver Installing RTM 8000 driver Installing driver for Windows 98 SE Me Insert the CD ROM into your CD ROM drive...

Page 29: ...Installing and Configuring the RTM 8000 19 Click Next The installation wizard will start copying files to your system...

Page 30: ...l running programs and click Finish to restart your computer The following message will appear on the screen after restart Insert the RTM 8000 into your PC and click OK Note The way to insert the Comp...

Page 31: ...as a GPRS Modem The installation wizard will continue with the rest of the installation pro cess automatically Click OK The GPRS Modem Configuration Tool window will appear Follow the description of C...

Page 32: ...ick Finish The installation of the RTM 8000 is complete Installing driver for Windows 2000 Insert the CD ROM into your CD ROM drive and double click the setup exe icon in the WIN2000 XP folder Driver...

Page 33: ...Installing and Configuring the RTM 8000 23 Click Next The installation wizard will start copying files to your system...

Page 34: ...into your PC and click OK The RTM 8000 will be detected automatically The installation wizard will continue with the rest of the installation pro cess automatically Note The way to insert the Compact...

Page 35: ...0 25 Click OK The GPRS Modem Configuration Tool window will appear Follow the description of Configuring the settings of the RTM 8000 on page 31 to configure the settings of driver Click Finish The in...

Page 36: ...uring the RTM 8000 26 Installing driver for Windows XP Insert the CD ROM into your CD ROM drive and double click the setup exe icon in the WIN2000 XP folder Driver installation wizard will appear on t...

Page 37: ...tart copying files to your system The following message will appear on the screen Insert the RTM 8000 into your PC and click OK Note The way to insert the CompactFlash and PCMCIA card may be differ en...

Page 38: ...Installing and Configuring the RTM 8000 28 Found New Hardware Wizard will appear on the screen Click Next The computer will start detecting the RTM 8000...

Page 39: ...Installing and Configuring the RTM 8000 29 Click Continue Anyway The wizard will continue installing Click Finish...

Page 40: ...ill detect the RTM 8000 again Click OK The GPRS Modem Configuration Tool window will appear Follow the description of Configuring the settings of the RTM 8000 on page 31 to configure the settings of d...

Page 41: ...and make changes The section below describes each setting item in the window For actual setting parameters please consult your operator User Name and Password Required If your operator requires you to...

Page 42: ...equired enter that of your opera tor here Entire setting If a complete setting string is required enter the string here IP Address If your operator requires you to enter the IP address check the Speci...

Page 43: ...33 Using the RTM 8000 3...

Page 44: ...Using the RTM 8000 34 Using Wireless Data Connection on Pocket PC Tap Start Settings Tap Connections tab...

Page 45: ...Using the RTM 8000 35 Tap the Connections icon Tap Connect...

Page 46: ...Using the RTM 8000 36 If used enter the user name and password supplied by your operator Tap OK The Connecting dialogue box pops up...

Page 47: ...Connected dialogue box will appear Now you are ready to surf the Internet using Pocket Internet Explorer or other applications Note To disconnect from the Internet again tap the two arrow symbol on th...

Page 48: ...ppear on the screen You can also open such dialogue box by clicking the Start button on Win dows Taskbar and selecting Programs GPRS Modem Tools GPRS Modem Connection Click Connect or Dial The Connect...

Page 49: ...Phonebook and Messages Supports subscription dependent call services like call barring call divert and call waiting Wide range of ring tone selection You can select any wav file as the ring tone or me...

Page 50: ...ive and double click the Dialer10EN exe icon The installer starts automatically Follow the instructions on the screen to proceed Getting to know Dialer Starting Dialer To start Dialer Tap Start Progra...

Page 51: ...abled you will be prompted to enter it Enter your PIN code and tap OK Note If you entered wrong PIN code three times in a row the SIM card will be blocked In order to unblock the SIM card you have to...

Page 52: ...8000 42 Dialer main screen will appear It will start searching for the network automatically If network is acquired the operator name will appear on Dialer If no net work is available Off Line will a...

Page 53: ...sing the RTM 8000 43 Exit To exit Dialer tap Edit on the Command Bar and select Exit Note If no SIM card is installed on RTM 8000 or the SIM card is invalid you can only tap SOS to make emergency call...

Page 54: ...ommand Bar Mode Buttons Show hide Tool Bar Button Icon Meaning Description Signal strength Indicates the strength of network signal The more bars displayed the stronger the signal Battery level Indica...

Page 55: ...icates that you have a new voicemail New text message This icon appears when a new text message is received Mailbox full This icon indicates that your mailbox is full and you need to delete some messa...

Page 56: ...me Send Key When there is an incoming call tap this key to answer the call After phone number is entered using alphanumeric keys tap this key to dial Tap and hold this key to redial the last dialed nu...

Page 57: ...ter phone number Note To clear a wrong number tap key Tapping key clears a whole line To insert pauses between numbers tap P on key To make an international call tap and hold key until international c...

Page 58: ...will appear on the status display Tap key to end the call You can also make a call from your Phone Book For details please refer to Making a call from Phonebook on page 59 Redialing the last dialed ca...

Page 59: ...s generated and the icon flashes Meanwhile if the caller ID is available and can be found in your Phonebook the caller s name will appear on the status display Oth erwise only Unknown number will appe...

Page 60: ...ew ing call records on page 58 Receiving text messages When a text message is received an alert sound is generated and the icon appears on the status display Tap the icon to open your mailbox and view...

Page 61: ...Using the RTM 8000 51 Listening to voicemail When a voicemail message is received the icon appears on the status display Tap key to connect to your voicemail box and listen to the voicemail message...

Page 62: ...tomatically if the new call is answered Making a new call During a call you can make a new call by entering phone number and tapping key If the new call is connected the current call will be held auto...

Page 63: ...Using the RTM 8000 53 Call swapping To swap two active calls Tap Options The Call State window appears Tap Swap...

Page 64: ...ence in the Call State window Private call During a conference call tap to select a calling party and tap Private in the Call State window With this function you can talk to the calling party you sele...

Page 65: ...d unhold a call in a multi party call tap to select the call you want to hold unhold and tap Hold or Unhold Disconnecting a call To disconnect a call in a multi party call tap the call you want to dis...

Page 66: ...ne Book mode button Adding a new Phonebook entry To add a new Phonebook entry In Phonebook mode tap the Show hide Tool Bar Button and then the button on the Tool Bar Or in any operation mode tap Edit...

Page 67: ...number Select Owner number in the Memory drop down menu and enter your own phone number Specifying the emergency number Select Emergency in the Memory drop down menu and enter the emer gency number T...

Page 68: ...SIM card will appear Viewing details of a Phonebook entry Tap to select an entry and then tap the button on Tool Bar Double tap an entry Tap to select an entry then tap Edit on the Command Bar and sel...

Page 69: ...page 58 to open the details of the Phonebook entry you want to edit Edit the Phonebook entry When you are done editing tap ok Deleting a Phonebook entry In Phonebook mode tap to select the Phonebook e...

Page 70: ...Using the RTM 8000 60 Adding editing deleting a Phonebook category In Phonebook mode tap Edit on the Command Bar and select Edit a Category Enter the name of the new category and tap Add...

Page 71: ...Using the RTM 8000 61 To rename an existing category tap to select the category in the Current Phonebook Category list and tap Rename To delete a category tap to select the category and tap Delete...

Page 72: ...ct a Phonebook entry or tap and drag to select multiple entries then tap Edit on the Command Bar and select Copy to Or tap and hold on a Phonebook entry and select Copy to in the sub menu that appears...

Page 73: ...stination category Tap OK to start copying Follow similar steps to move Phonebook entries Duplicating a Phonebook entry To duplicate a Phonebook entry Tap a Phonebook entry and then tap Edit on the Co...

Page 74: ...on the Tool Bar in Message mode Or in any operation mode tap Edit on the Command Bar and select Add New Message Note Before you can use the Message functions you need to set up related mes sage settin...

Page 75: ...he sent messages will be saved in Sent folder automatically Enter receiver s number or tap the Receiver button to pick up a receiver or multiple receivers from Phonebook Enter the contents of the text...

Page 76: ...doing any of the following In Message mode tap to select a message then tap Edit on the Com mand Bar and select Properties Tap to select a message and then tap the button on the Tool Bar Tap and hold...

Page 77: ...Using the RTM 8000 67 Searching for a message Enter the keyword in the Search field The message s containing the key word will appear Enter here...

Page 78: ...Replying to a message In Message mode double tap the message you want to reply Or tap to select the message you want to reply then tap Tools on the Command Bar and select Reply Message Edit the reply...

Page 79: ...send the message or Save to save the message and send later Enter receiver s number or tap the Receiver button to pick up a receiver or multiple receivers from the Phonebook Enter the contents of the...

Page 80: ...this function to send a message again In Message mode tap to select a message in Outbox Draft or Sent folder and tap the button on the Tool Bar Or tap and hold a message in Outbox Draft or Sent folde...

Page 81: ...ing the RTM 8000 71 Adding renaming deleting a message folder In Message mode tap Edit on the Command Bar and select Edit a Cate gory To add a new folder enter the name of the new folder and tap Add o...

Page 82: ...Using the RTM 8000 72 To rename an existing folder tap to select the folder in the Current SMS Category list and tap Rename To delete a folder tap to select the folder and tap Delete...

Page 83: ...3 Services You can set up and activate deactivate operator dependent services Call Service Tap Tools on the Command Bar and select Options Call Service The Call Service screen will appear Tap each tab...

Page 84: ...n recipient s phone Call divert If for any reason you can not answer a call you can activate the call divert function to direct incoming calls to a specific phone number Use your operator default sett...

Page 85: ...ble divert all voice calls when you are outside the network coverage area Voice call Divert when not available divert all voice calls whenever you are not available for answering a call Data call Dive...

Page 86: ...o ing international calls except the calls made to your home country Incoming call Barring all bar all incoming calls Incoming call Barring when roaming bar all incoming calls when roaming Cancel all...

Page 87: ...unstructured supplementary service data You can enter unstructured supplementary service data USSD and access related services For details about the contents of service please consult your operator En...

Page 88: ...k automatically or when you are roaming under another network you can select the friendly network manually by yourself Current operator name Tap Automatic to let RTM 8000 select a home network automat...

Page 89: ...ct Options Security Service Options in Security service allow you to enable disable and modify secu rity codes Enable disable PIN code request If enabled you will be asked to enter your PIN code when...

Page 90: ...RTM 8000 is 12345678 If you change the phone code from its default value please write the new code here or in a safe place of your own choice ___________________ PIN code The code that is supplied by...

Page 91: ...Using the RTM 8000 81 SMS Service Tap Tools on the Command Bar and select Options SMS Service Here you can configure message settings For detailed parameters please contact your operator...

Page 92: ...ou send a message the operator will send you a report letting you know if the message is sent successfully Reply path tap to check or uncheck the checkbox If checked the reply path feature allows the...

Page 93: ...ngs General Settings The options of General Settings allow you to replace Dialer skin back ground and adjust power settings Tap Tools on the Command Bar and select Options General Settings The General...

Page 94: ...the image to screen size either by width or by height Full screen stretch or shrink the image to screen size Deformation of image may occur Tap ok and return to Dialer main screen The skin is replaced...

Page 95: ...ings Tap to browse for a wav file and select it as the ring tone for incoming calls Tap to play selected ring tone Tap to delete selected ring tone Tap to browse for a wav file and select it as the me...

Page 96: ...s Options of Button Settings allow you to assign several frequently used actions to the hardware buttons of your Pocket PC Tap Tools on the Command Bar and select Options Button Settings Tap to select...

Page 97: ...on assignment box Tap ok Now you can use the hardware buttons of your Pocket PC to exe cute their assigned actions Note The Screen toggle action allows you to turn off the screen while keeping Dialer...

Page 98: ...to corre sponding preset formats automatically For example if a 10 digit display rule has been created 0x xxxx xxxx When you enter a 10 digit phone number 0234567890 Dialer will change its format int...

Page 99: ...n tap to move the priority one level up or to move the priority one level down Editing a display rule To edit a display rule tap the one you want to edit and tap Modify Deleting a display rule To dele...

Page 100: ...Using the RTM 8000 90 Reset to default settings To reset the settings of Dialer to their default values tap Tools on the Command Bar and then select Options Reset to Default Settings...

Page 101: ...ings must be configured before you can use GPRS data connec tion Follow the description in Install the RTM 8000 to Pocket PC on page 9 to configure GPRS data connection settings Voice services will be...

Page 102: ...Using the RTM 8000 92 A dialogue box will appear Click Yes Tap Connect...

Page 103: ...Using the RTM 8000 93 If used enter the user name and password supplied by your operator Tap OK The Connecting dialogue box pops up...

Page 104: ...Using the RTM 8000 94 If connection is established successfully Connected dialogue box will appear Now you are ready to surf the Internet using Pocket Internet Explorer or other applications...

Page 105: ...RS data connec tion Terminate the GPRS data connection by tapping the connection in progress icon the two arrow symbol and then the End button in the Connected dialogue box that appears Tap Tools on t...

Page 106: ...on the Command Bar and select Card information The card information will appear on the screen Online Help To access online instructions on using Dialer tap Tools on the Command Bar and select Help Ab...

Page 107: ...97 Troubleshooting 4...

Page 108: ...dapter card If you are installing the RTM 8000 to Pocket PC check the following Did you enter correct parameters such as your PIN code if it is acti vated or the APN of your operator when installing t...

Page 109: ...it Remove the Compact Flash card from your Pocket PC then insert it into the Pocket PC back again Press the Suspend button of your Pocket PC and then press the but ton again Then run Dialer Can not us...

Page 110: ...Troubleshooting 100 Blank Page...

Page 111: ...Memo...

Page 112: ...P N PKEDS19002A D N EDS0207ENVerA...

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