- Important Information -
25
6.3 Guarantee
AUDIOLINE equipment is manufactured and tested
in accordance with the most up to date production
methods. Selected materials and highly developed
technology ensure trouble-free operation and long
life. If your unit should develop a fault within the
guarantee period, however, please contact the
shop where you bought your AUDIOLINE
equipment exclusively and have your purchase
receipt available for inspection. The guarantee
period is 24 months from the day of purchase
under the following conditions: within the
guarantee period, all defects due to material or
manufacturing faults will be repaired free of
charge. The guarantee is invalidated if the
equipment has been tampered with by the
purchaser or third parties. Any damage caused by
improper handling or operation, by incorrect
positioning or storage, by improper connection or
installation or by excessive force or other external
influences is not covered by the guarantee. In the
case of complaint, we reserve the right to repair or
replace defective parts or to exchange the
equipment. Exchanged parts or exchanged
equipment become our property. Claims for
compensation are excluded insofar as they do not
relate to criminal intent or gross negligence on the
part of the manufacturer. All guarantee claims
according to these conditions must be raised
exclusively with your dealer. Rights under the
guarantee can no longer be enforced after the
expiry of 24 months from purchase and delivery of
our products. In the case of unnecessary or
unjustified demands on the customer service
department, we will levy our usual service charges
for materials, time, postage and packing. Any
complaints must be reported as soon as a problem
is found. The guarantee is valid within the German
Federal Republic.
