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7. IMPORTANT INFORMATION
7.4
GUARANTEE
AUDIOLINE equipment is manufactured and tested in accordance with the most up to date production
methods. Selected materials and highly developed technology ensure trouble-free operation and long life.
If your unit should develop a fault within the guarantee period, however, please contact the shop where you
bought your AUDIOLINE equipment exclusively and have your purchase receipt available for inspection.
The guarantee period is 12 months from the day of purchase under the following conditions: within the
guarantee period, all defects due to material or manufacturing faults will be repaired free of charge. The
guarantee is invalidated if the equipment has been tampered with by the purchaser or third parties.
Any damage caused by improper handling or operation, by incorrect positioning or storage, by improper
connection or installation or by excessive force or other external influences is not covered by the guarantee.
In the case of complaint, we reserve the right to repair or replace defective parts or to exchange the
equipment. Exchanged parts or exchanged equipment become our property.
Claims for compensation are excluded insofar as they do not relate to criminal intent or gross negligence
on the part of the manufacturer.
All guarantee claims according to these conditions must be raised exclusively with your dealer. Rights under
the guarantee can no longer be enforced after the expiry of one year from purchase and delivery of our
products.
In the case of unnecessary or unjustified demands on the customer service department, we will levy our
usual service charges for materials, time, postage and packing. Any complaints must be reported as soon
as a problem is found. The guarantee is valid within the German Federal Republic.
