AudioCodes Mediant 3000 TP-6310 Performance Monitoring And Alarm Manual Download Page 129

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Version 7.0

129

Performance Monitoring and Alarms

3. Alarms

3.4.36

Trunk AIS Alarm

This alarm applies to E1/T1Trunks.

Trunk AIS Alarm

Description

This alarm indicates that an AIS is received from the trunk's far end.

SNMP Alarm

acTrunksAlarmRcvAIS

SNMP OID

1.3.6.1.4.1.5003.9.10.1.21.2.0.51

Alarm Source

Interfaces#0/Trunk#<m>, where m is the trunk interface number, 1 being
the first trunk

Alarm Title

Trunk AIS Alarm

Alarm Type

communicationsAlarm

Probable Cause

PSTN provider has stopped the trunk (receiveFailure)

Alarm Severity

Condition

<text>

Corrective Action

Critical

Receive AIS

Trunk AIS Alarm

Contact your PSTN
provider to activate the
trunk.

If the alarm persists,
contact the AudioCodes
Support Center at

[email protected]
m

Cleared

End of AIS

Summary of Contents for Mediant 3000 TP-6310

Page 1: ...AudioCodes One Voice Operations Center EMS SEM and IP Phones Management Performance Monitoring and Alarm Guide Mediant 3000 with TP 6310 Version 7 0 Document LTRT 32111...

Page 2: ......

Page 3: ...p Statistics 29 2 4 11 Tab Trunk Group Statistics 30 2 5 Frame Gateway System Monitoring History 31 2 5 1 Tab System IP 31 2 5 2 Tab VoP Call Statistics 31 2 5 3 Tab Common Control 34 2 5 4 Tab MEGACO...

Page 4: ...69 3 1 3 Link Up 70 3 1 4 Entity Configuration Change 71 3 1 5 Authentication Failure 71 3 1 6 DS1 Line Status 72 3 1 7 DS3 Line Status 74 3 2 EMS Alarms 75 3 2 1 EMS Trap Receiver Binding Error 75 3...

Page 5: ...verloaded 104 3 4 12 Active Alarms Table Overflow 104 3 4 13 Operational State Change 105 3 4 14 Keep Alive Trap 105 3 4 15 NAT Traversal Alarm 106 3 4 16 Threshold of Performance Monitored Object Exc...

Page 6: ...larm 141 3 4 53 NTP Server Status Alarm 142 3 4 54 LDAP Lost Connection 143 3 4 55 Event SSH Connection Status 144 3 4 56 OCSP Server Status Alarm 145 3 4 57 Media Process Overload Alarm 145 3 4 58 NF...

Page 7: ...CTI Squared HD VoIP HD VoIP Sounds Better InTouch Mediant MediaPack NetCoder Netrake Nuera Open Solutions Network OSN Stretto TrunkPack VMAS VoicePacketizer VoIPerfect VoIPerfectHD What s Inside Matt...

Page 8: ...escription Element Management System EMS OAMP Integration Guide Element Management System EMS User s Manual Session Experience Manager SEM User s Manual IP Phone Management Server Administrator s Manu...

Page 9: ...0 9 Performance Monitoring and Alarms Performance Monitoring and Alarms 1 Introduction 1 Introduction This guide incorporates Performance Monitoring parameters and alarms for the Mediant 3000 TP 6310...

Page 10: ......

Page 11: ...Version 7 0 11 OAM Guide Performance Monitoring and Alarms 1 Introduction This page is intentionally left blank...

Page 12: ......

Page 13: ...scheduled intervals by an external poller or utility in a media server or another off device system PM measurements can be divided into two main groups Real Time PM Measurements supply the current va...

Page 14: ...f Unavailable Seconds This object may decrease if the occurrence of unavailable seconds occurs across an interval boundary Mib name dsx3IntervalUASs DS3 LCVs HIST Gauge The counter associated with the...

Page 15: ...Seconds Mib name dsx3CurrentPSESs DS3 UASs RT Gauge The counter associated with the number of Unavailable Seconds Mib name dsx3CurrentUASs DS3 LCVs RT Gauge The counter associated with the number of L...

Page 16: ...s RT Gauge The counter associated with the number of Errored Seconds encountered by a SONET SDH Line in the current 15 minute interval Mib name sonetLineCurrentESs Line SESs RT Gauge The counter assoc...

Page 17: ...ring the last interval Mib name acPMNetUtilKBytesVolumeTx Number of Incoming KBytes HIST Counter Counts the total number of Kbytes 1000 bytes received on the interface including those received in erro...

Page 18: ...if the G 723 Codec is provisioned on the DSP template Mib name acPMChannelsPerCoderAverageG723 G728 Active Calls Avg HIST Gauge Indicates the average number of G 728 calls present on the TPM This attr...

Page 19: ...cPMModulePacketDelayMax RTP delay Min HIST Gauge Indicates the minimum RTP packets delay per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name acPM...

Page 20: ...em Monitoring Configuration Tab Common Control EMS Parameter Name RT Hist Gauge Counter Parameter Description Lifetime in seconds Avg HIST Counter Indicates the Connection lifetime in seconds Mib name...

Page 21: ...H 248 Num of Active Contexts Min HIST Gauge Indicates the Minimum number of H 248 active contexts incorporating at least 1 Termination per TPM during the last interval Mib name acPMActiveContextCountM...

Page 22: ...T Counter Counts the number of successful Move commands during the last interval Mib name acPMCPCmdSuccessCountValMove Success H 248 Modify HIST Counter Counts the number of successful Modify commands...

Page 23: ...ureCountValAuditValue Failed H 248 Audit Capabilities HIST Counter Counts the number of Audit Capabilities commands failure during the last interval Mib name acPMCPCmdFailureCountValAuditCap Failed H...

Page 24: ...al Mib name acPMMGCPRsipReasonCountValGraceful Success MGCP Endpoint Configuration Command HIST Counter Counts the number of successful Endpoint Conf commands during the last interval Mib name acPMMGC...

Page 25: ...PCommandFailureCountValMove Failed MGCP Modify Connection Command HIST Counter Counts the number of Modify commands failure during the last interval Mib name acPMMGCPCommandFailureCountValModify Faile...

Page 26: ...n during last interval Mib name acPMSIPForwardedCallsValIP2Tel IP to Tel Number of Failed Calls due to No Route HIST Counter Indicates the number of calls whose destinations weren t found for IP to Te...

Page 27: ...No Answer HIST Counter Indicates the number of calls that weren t answered for Tel to IP direction during last interval Mib name acPMSIPNoAnswerCallsValTel2IP Tel to IP Number of Calls Terminated due...

Page 28: ...annel is when the Physical DS0 Termination isn t in Null context or OOS A Trunk is either E1 or T1 Mib name acPMTrunkUtilizationAverage Trunk utilization Min HIST Gauge Indicates the Minimum of simult...

Page 29: ...auge or counter Mib name acPMSIPIPGroupDialogsVal SIP IP Group Invite Dialogs Val HIST Counter Value of gauge or counter Mib name acPMSIPIPGroupInviteDialogsVal SIP IP Group Subscribe Dialogs Val HIST...

Page 30: ...unkGroupUtilizationVal Tel to IP Trunk Group Established Calls Val HIST Counter Value of gauge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Va...

Page 31: ...Counter Counts the total number of Packets received on the interface including those received in error during the last interval Mib name acPMNetUtilPacketsVolumeRx Number of Incoming Discarded Pkts H...

Page 32: ...e Active Calls Avg HIST Gauge Indicates the average number of G 729e calls present on the TPM This attribute is only displayed if the G 729e Codec is provisioned on the DSP template Mib name acPMChann...

Page 33: ...tter per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name acPMModulePacketJitterMax Rx RTP Bytes Max HIST Gauge Indicates the Max Tx RTP Bytes per...

Page 34: ...coming retransmissions Mib name acPMCPRetransmissionCountValRx MGC Tx retransmissions HIST Counter Counts the number of transactions retransmissions sent from the board Mib name acPMCPRetransmissionCo...

Page 35: ...sion sent to the current MGC during the last interval Mib name acPMMegacoServiceChangeCountValrestart H 248 Service Change Command Forced HIST Counter Counts the Forced service change commands sent ex...

Page 36: ...r Counts the number of successful Audit Capabilities commands during the last interval Mib name acPMCPCmdSuccessCountValAuditCap Success H 248 Notify HIST Counter Counts the number of successful Notif...

Page 37: ...contexts incorporating at least 1 Termination per TPM during the last interval Mib name acPMActiveContextCountMinMgcp MGCP Num of Active Contexts Max HIST Gauge Indicates the Maximum number of MGCP ac...

Page 38: ...sful Notification Request commands during the last interval Mib name acPMMGCPCommandSuccessCountValSc Success MGCP Notify Command HIST Counter Counts the number of successful Notify commands during th...

Page 39: ...interval Mib name acPMMGCPCommandFailureCountValNotify 2 5 6 Tab SIP IP to Tel Frame Gateway System Monitoring History Tab SIP IP to Tel EMS Parameter Name RT Hist Gauge Counter Parameter Description...

Page 40: ...PMSIPFailCallsValIP2Tel IP to Tel Fax Call Attempts HIST Counter Indicates the number of attempted fax calls for IP to Tel direction during last interval Mib name acPMSIPFaxAttemptedCallsValIP2Tel IP...

Page 41: ...d media server capabilities for Tel to IP direction during last interval Mib name acPMSIPNoMatchCallsValTel2IP Tel to IP Number of Failed Calls due to No Resources HIST Counter Indicates the number of...

Page 42: ...sTotalRx Number of Outgoing Pkts RT Gauge This attribute counts the Current total number of outgoing Packets from the interface so far from the beginning of the current collection interval as indicate...

Page 43: ...f the G728 Codec is provisioned on the DSP template Mib name acPMChannelsPerCoderValG728 G729a Active Calls RT Gauge This attribute indicates the current number of G729a calls present on the TPM This...

Page 44: ...e acPMCPConnectionLifetimeVolume MGC Tx command counters RT Gauge MGC command counters Mib name acPMCPCommandCounterTotalTx MGC Rx command counters RT Gauge MGC response counters Mib name acPMCPComman...

Page 45: ...mission to the current MGC during the last interval Mib name acPMMegacoServiceChangeCountValgraceful H 248 Service Change Command FailOver RT Counter Counts the number of times the TPM performed failo...

Page 46: ...acPMCPCmdFailureCountTotalAdd Failed H 248 Move RT Counter Counts the number of Move commands failure during the last interval Mib name acPMCPCmdFailureCountTotalMove Failed H 248 Modify RT Counter Co...

Page 47: ...RSIP Command Forced RT Counter Counts the Forced service change commands sent excluding retransmission to the current MGC during the last interval Mib name acPMMGCPRsipReasonCountValForced MGCP RSIP...

Page 48: ...This attribute counts the number of successful Notify commands from the beginning of the current collection interval Mib name acPMMGCPCommandSuccessCountTotalAuditValue Success MGCP Audit Endpoint Co...

Page 49: ...bute counts the number of Notify commands failure from the beginning of the current collection interval Mib name acPMMGCPCommandFailureCountTotalAuditValue Failed MGCP Audit Endpoint Command RT Counte...

Page 50: ...Matched Capabilities RT Counter Indicates the number of calls that failed due to mismatched media server capabilities for IP to Tel direction during last interval Mib name acPMSIPNoMatchCallsValIP2Te...

Page 51: ...el to IP direction during last interval Mib name acPMSIPForwardedCallsValTel2IP Tel to IP Number of Failed Calls due to No Route RT Counter Indicates the number of calls whose destinations weren t fou...

Page 52: ...lue of gauge or counter Mib name acPMSIPIPGroupSubscribeDialogsVal SIP IP Group Other Dialogs Val HIST Counter Value of gauge or counter Mib name acPMSIPIPGroupOtherDialogsVal SIP IP Group In Invite D...

Page 53: ...Value of gauge or counter Mib name acPMSIPIPGroupInInviteDialogsVal SIP IP Group I nSubscribe Dialogs RT Counter Value of gauge or counter Mib name acPMSIPIPGroupInSubscribeDialogsVal SIP IP Group Out...

Page 54: ...onfiguration 2 11 1 Tab System IP Frame System Monitoring SIP Configuration Tab System IP EMS Parameter Name RT Hist Gauge Counter Parameter Description Number of Outgoing KBytes HIST Counter Counts t...

Page 55: ...of Active Contexts Min HIST Gauge Indicates the minimum number of voice calls connected on the gateway since the last clear Mib name acPMActiveContextCountMin Num of Active Contexts Max HIST Gauge In...

Page 56: ...Max Tx RTP Packet Loss Max HIST Gauge Indicates the Max Tx RTP Packet loss reported by RTCP per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name a...

Page 57: ...xMax Tx RTP Packets Max HIST Gauge Indicates the Max Tx RTP Packets per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name acPMModuleRTPPacketsTxMax...

Page 58: ...name acPMCPCallAttemptsPerSecMin 2 11 4 Tab SIP IP to Tel Frame System Monitoring SIP Configuration Tab SIP IP to Tel EMS Parameter Name RT Hist Gauge Counter Parameter Description IP to Tel Number of...

Page 59: ...erval Mib name acPMSIPFailCallsValIP2Tel IP to Tel Fax Call Attempts HIST Counter Indicates the number of attempted fax calls for IP to Tel direction during last interval Mib name acPMSIPFaxAttemptedC...

Page 60: ...to No Resources HIST Counter Indicates the number of calls that failed due to unavailable resources or a media server lock for Tel to IP direction during last interval Mib name acPMSIPNoResourcesCall...

Page 61: ...PGroupSubscribeDialogsVal SIP IP Group Other Dialogs Val HIST Counter Value of gauge or counter Mib name acPMSIPIPGroupOtherDialogsVal SIP IP Group In Invite Dialogs HIST Counter Value of gauge or cou...

Page 62: ...auge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Val HIST Counter Value of gauge or counter Mib name acPMSIPIP2TelTrunkGroupEstablishedCallsV...

Page 63: ...hed Calls Val HIST Counter Value of gauge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Val HIST Counter Value of gauge or counter Mib name acP...

Page 64: ...al RT Counter Value of gauge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Val RT Counter Value of gauge or counter Mib name acPMSIPIP2TelTrunk...

Page 65: ...g the collection interval as indicated by the Time Interval A busy channel is when the Physical DS0 Termination isn t in Null context or OOS A Trunk is either E1 or T1 Mib name acPMTrunkUtilizationMin...

Page 66: ...This attribute indicates amount of Errored Seconds encountered by a DS1 interface in the previous 24 hour interval Invalid 15 minute intervals count as 0 Mib name dsx1TotalESs Trunk Controlled Slip S...

Page 67: ...binding tgTrapGlobalsSource For the complete list of Managed Objects refer to the Mediant 5000 8000 Programmers User Manual Severity Possible values of severities This value is displayed from the vari...

Page 68: ...art trap signifies that the SNMP entity supporting a notification originator application is reinitializing itself and that its configuration may have been altered SNMP Alarm coldStart SNMP OID 1 3 6 1...

Page 69: ...ifies that the SNMP entity acting in an agent role has detected that the ifOperStatus object for one of its communication links is about to enter the down state from some other state but not from the...

Page 70: ...hat the SNMP entity acting in an agent role has detected that the ifOperStatus object for one of its communication links left the down state and transitioned into some other state but not into the not...

Page 71: ...rity Info Additional Info1 2 3 Corrective Action 3 1 5 Authentication Failure Authentication Failure Description SNMPv2 MIB An authenticationFailure trap signifies that the SNMP entity has received a...

Page 72: ...sChange trap is sent when the value of an instance dsx1LineStatus changes It can be utilized by an NMS to trigger polls When the line status change results from a higher level line status change i e d...

Page 73: ...ons are 1 dsx1NoAlarm No alarm present 2 dsx1RcvFarEndLOF Far end LOF a k a Yellow Alarm 4 dsx1XmtFarEndLOF Near end sending LOF Indication 8 dsx1RcvAIS Far end sending AIS 16 dsx1XmtAIS Near end send...

Page 74: ...s loopback state information and failure state information The dsx3LineStatus is a bit map represented as a sum therefore it can represent multiple failures and a loopback see dsx3LoopbackConfig objec...

Page 75: ...ng Error ItuAlarmType Environmental Alarm AlarmSource EMS Server Probable Cause Application Subsystem Failure Severity Critical Additional Info Corrective Action Run netstats command to verify which a...

Page 76: ...tional Info Corrective Action Communication problem Try to ping the gateway to check if there is network communication Default gateway alive Open the network screen Check the default gateway IP addres...

Page 77: ...278 This is also the case when the new version is not defined in the Software Manager Hardware Mismatch Activated when the EMS detects a hardware mismatch between the actual and the previous definiti...

Page 78: ...onfiguration MG configuration is incorrect use configuration download to update MG with correct configuration saved in the EMS database MG is correct EMS is not updated use configuration upload to sav...

Page 79: ...6 Software Replaced Software Replaced Textual Description Originates when the EMS discovers a software version replace between board versions for example from V4 6 009 004 to V4 6 152 003 when both ve...

Page 80: ...onal Info Corrective Action Media Gateways MediaPacks Mediant 1000 Mediant 2000 Mediant 3000 3 2 8 HTTP HTTPS Access Disabled HTTP HTTPS Access Disabled Textual Description Originated when HTTP access...

Page 81: ...be retrieved by a higher level management system SNMP OID acEMSPmFileGenerate 1 3 6 1 4 1 5003 9 20 3 2 0 18 AlarmTitle Event PM File Generated ItuAlarmType Other AlarmSource EMS Server Probable Caus...

Page 82: ...scription see above the reason why the PM history stopped When the reason is NTP synchronization lost verify that the gateway and the EMS Server machine are synchronized to the same NTP server and hav...

Page 83: ...Probable Cause Receive failure Severity Clear Additional Info Corrective Action Media Gateways All the managed Gateways 3 2 12 Security Alarm Security Alarm Textual Description Activated when one of...

Page 84: ...ver User Sync Probable Cause Other Severity Indeterminate Additional Info Corrective Action Media Gateways 3 2 14 Topology Update Event Topology Update Event Textual Description This event is issued b...

Page 85: ...and Update GW event once the initial connection to the GW has been successfull The following GWs will be supported MP M1K M2K M3K M5K M8K Region details will always be part of the alarm while GW info...

Page 86: ...The Topology file is automatically updated upon the addition removal of a Media Gateway or upon updates to the Media Gateway properties For more information refer to the OAMP Integration Guide SNMP O...

Page 87: ...s list from the History table Information regarding the number of retrieved alarms and number of alarms EMS failed to retrieve is provided in the Additional Info field SNMP OID acEMSSyncAlarmEvent 1 3...

Page 88: ...issued when the EMS is not able to perform synchronization with the History alarms table and instead performs synchronization with the Active Alarms Table SNMP OID acEMSSyncActiveAlarmEvent 1 3 6 1 4...

Page 89: ...Media Gateways 3 2 19 Alarm Supression Alarm Description This alarm is sent when the EMS suppresses alarms of the same alarm type and alarm source once the number of such alarms reaches a configured...

Page 90: ...nate Alarm Type Other Probable Cause Other Alarm Text EMS Server Keep Alive Status Changes Additional Info Corrective Action 3 2 21 Pre provisioning Alarm Description This alarm is generated when the...

Page 91: ...of calls X2 of X3 calls SNMP Alarm acSEMRuleFailedCallsAlarm SNMP OID 1 3 6 1 4 1 5003 9 20 3 2 0 30 Alarm Title SEM Failed Calls Alarm Alarm Source SEM Device Name or SEM Link Name According to provi...

Page 92: ...EM Average Call Duration Alarm Description This alarm is raised when the average call duration time threshold is crossed and is cleared when the average call duration time ratio returns below the thre...

Page 93: ...em Load Alarm SEM System Load Alarm Description This alarm is sent when the SEM system capacity is high and the system consequently becomes loaded Three levels are supported Minor Events are not store...

Page 94: ...en changed Alarm Source SEM Server Alarm Type Quality of service alarm Probable Cause Threshold crossed Severity Indeterminate Additional Info Corrective Action 3 3 7 SEM Time Synchronization Alarm SE...

Page 95: ...network conditions Firewalls Ports etc and make sure that the NTP sync of the SEM server and or the devices is performed correctly Refer to the EMS client Help menu EMS Server Configuration frame to v...

Page 96: ...nnection alarm Corrective Action Check the MS Lync AD server for problems 3 3 10 SEM Rule Bandwidth Alarm Description This alarm is sent when the media bandwidth for the node or link falls below or ex...

Page 97: ...alues configured in SEM Quality Alerts window SNMP Alarm acSEMRuleMaxConcurrentCallsAlarm SNMP OID 1 3 6 1 4 1 5003 9 20 3 2 0 44 Default Severity According to provisioned thresholds critical major or...

Page 98: ...Technical Support who will probably instruct you to collect additional data from the device 3 4 2 Configuration Error Configuration Error Description Configuration error SNMP Alarm acBoardConfigurati...

Page 99: ...ent around the chassis was not changed room temperature air conditioner and location of the chassis on the site If the ambient environment is the same make sure that all unoccupied module slots are co...

Page 100: ...r Additional Info1 2 3 NULL 3 4 5 Board Resetting Following Software Reset Board Resetting Following Software Reset Description This alarm indicates that the device has started the reset process follo...

Page 101: ...me limit set in the parameter acgwAdminStateLockControl GateWay shutting down Max time to LOCK d sec No time limit in the parameter acgwAdminStateLockControl GateWay is shutting down No time limit Whe...

Page 102: ...Available Alarm Type Other Alarm Source GWAPP Probable Cause Other Severity Major Clear Additional Info1 2 3 3 4 9 Gatekeeper Proxy not Found or Registration Failed Gatekeeper Proxy not Found or Regis...

Page 103: ...Primary Link is lost Switching to Secondary Link SNMP Alarm acBoardEthernetLinkAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 10 Alarm Title Ethernet Link Down Alarm Alarm Type Equipment Alarm Alarm So...

Page 104: ...s to fit into the active alarm table The status stays major until reboot as it denotes a possible loss of information until the next reboot If an alarm was raised when the table was full it is possibl...

Page 105: ...rorAlarm Probable Cause outOfService Severity Major on raise Clear on clear Additional Info Corrective Action 3 4 14 Keep Alive Trap Keep Alive Trap Description This trap is sent when the STUN client...

Page 106: ...ntified a NAT or cannot find the STUN server The ini file contains the following line SendKeepAliveTrap 1 Keep alive is sent out every 9 10 of the time defined in the NatBindingDefaultTimeout paramete...

Page 107: ...the threshold is being crossed SNMP Alarm acPerformanceMonitoringThresholdCrossing SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 27 Alarm Title Threshold of Performance Monitored Object Exceeded Alarm Type...

Page 108: ...ected heatingVentCoolingSystemProblem Alarm Severity Condition text Corrective Action Critical Fan Tray is missing Fan Tray is missing 1 Check if the Fan Tray module is inserted in the chassis 2 If th...

Page 109: ...Version 7 0 109 Performance Monitoring and Alarms Performance Monitoring and Alarms 3 Alarms Cleared Fan Tray module is in place and fans are working...

Page 110: ...m Source Chassis 0 PowerSupply m where m is the power supply s slot number Alarm Type equipmentAlarm Probable Cause powerProblem Alarm Severity Condition text Corrective Action Major default The HA Hi...

Page 111: ...Severity Critical Alarm Source hassis 0 PemCard m where m is the power entry module s PEM slot number Alarm Type equipmentAlarm Probable Cause underlyingResourceUnavailable Alarm Severity Condition t...

Page 112: ...9 10 1 21 2 0 32 Alarm Title SA Module Missing Alarm Alarm Source Chassis 0 SA m where m is the shelf Alarm module s slot number Event Type equipmentAlarm Probable Cause underlyingResourceUnavailable...

Page 113: ...arm Probable Cause outOfService Alarm Severity Condition text Corrective Action Critical default HA feature is active but the system is not working in HA mode Fatal exception error High Availability H...

Page 114: ...Mediant 3000 HA was lost due to switchover and should return automatically after a few minutes Corrective action is not required Keep Alive error HA was lost due to switchover and should return automa...

Page 115: ...replace the redundant module Redundant is not reconnecting after deliberate restart Reset replace the redundant module No Ethernet Link in redundant module Connect Ethernet links to the redundant modu...

Page 116: ...Performance Monitoring and Alarms 116 Document LTRT 32111 Mediant 3000 with TP 6310 Cleared HA system is active...

Page 117: ...Condition text Corrective Action Major default HA feature is active Configuration mismatch in the system The actions for the conditions are described below License Keys of Active and Redundant module...

Page 118: ...m SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 35 Default Severity Critical Alarm Source System 0 Module m where m is the blade module s slot number Event Type qualityOfServiceAlarm Probable Cause outOfSer...

Page 119: ...larm User s Input Alarm turn on Reopen the input dry contact Cleared Input dry contact circuit is reopened 3 4 26 D Channel Status D Channel Status Description Non alarm trap sent at the establishment...

Page 120: ...rm acSonetSectionLOFAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 38 Default Severity Critical Alarm Source Interfaces 0 Sonet m where m is the SONET interface number Alarm Type communicationsAlarm Pr...

Page 121: ...5003 9 10 1 21 2 0 39 Alarm Source Interfaces 0 Sonet m where m is the SONET interface number Alarm Type communicationsAlarm Probable Cause lossOfSignal Alarm Severity Condition text Corrective Action...

Page 122: ...3 6 1 4 1 5003 9 10 1 21 2 0 40 AlarmSource Interfaces 0 Sonet m where m is the SONET interface number Event Type communicationsAlarm Probable Cause receiveFailure Alarm Severity Condition text Correc...

Page 123: ...rm acSonetLineRDIAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 41 Alarm Source Interfaces 0 Sonet m where m is the SONET interface number Event Type communicationsAlarm Probable Cause transmitFailure...

Page 124: ...Description This alarm indicates a HW failure on SONET Line no m SNMP Alarm acSonetIfHwFailureAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 42 Alarm Title SONET SDH IF Failure Alarm Alarm Source Inte...

Page 125: ...Update Event Hitless Update Event Description A Notification trap that is sent out at the beginning and the end of a Hitless SW update Failure during the process will also instigate the trap SNMP Ala...

Page 126: ...with a valid one Hitless fail Invalid cmp file missing UPG parameter Replace the cmp file with a valid one Hitless fail Hitless software upgrade is not supported Replace the cmp file with a valid one...

Page 127: ...larm Title Trunk LOS Alarm Alarm Source Interfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk Alarm Type communicationsAlarm Probable Cause lossOfSignal Alarm Severity Con...

Page 128: ...rface number 1 being the first trunk Alarm Type communicationsAlarm Probable Cause lossOfFrame Alarm Severity Condition text Corrective Action Critical default Near end LOF Trunk LOF Alarm Make sure t...

Page 129: ...1 4 1 5003 9 10 1 21 2 0 51 Alarm Source Interfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk Alarm Title Trunk AIS Alarm Alarm Type communicationsAlarm Probable Cause P...

Page 130: ...This alarm indicates a loss of frame at the trunk s far end SNMP Alarm acTrunksAlarmFarEndLOF SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 52 Alarm Title Trunk RAI Alarm Alarm Source Port n where n is the...

Page 131: ...3 9 10 1 21 2 0 53 Default Severity Critical Alarm Source System 0 Interfaces n Alarm Type operationalViolation Probable Cause communicationsProtocolError Additional Info Status stays critical until r...

Page 132: ...in a 1 1 status and the redundant board PLL status is different to the active board PLL status SNMP Alarm acTMInconsistentRemoteAndLocalPLLStatus SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 56 Alarm Titl...

Page 133: ...e or both BITs references are not responding SNMP Alarm acTMReferenceStatus SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 57 Alarm Title TM Reference Status Alarm Source Alarm Type equipmentAlarm Probable C...

Page 134: ...e Other Severity indeterminate Additional Info Corrective Action 3 4 42 SAS Emergency Mode Alarm This alarm applies to SIP Gateways GW SAS Emergency Mode Alarm Description This alarm is sent by the St...

Page 135: ...This alarm is issued when the LOP condition is present on the SONET Path m SNMP Alarm acSonetPathSTSLOPAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 61 Alarm Title SONET Path STS LOP Alarm Alarm Sourc...

Page 136: ...NET Path m SNMP Alarm acSonetPathSTSAISAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 62 Alarm Title SONET Path STS AIS Alarm Alarm Source Interfaces 0 Path m Alarm Type communicationsAlarm Probable Ca...

Page 137: ...sent on the SONET Path m SNMP Alarm acSonetPathSTSRDIAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 63 Alarm Title SONET Path STS RDI Alarm Alarm Source Interfaces 0 Path m Alarm Type communicationsAla...

Page 138: ...e Severity Critical clear Additional Info Corrective Action Equip the path on the far end 3 4 47 SONET Path Signal Label Alarm This alarm applies only to Mediant 3000 TP 6310 SONET Path Signal Label A...

Page 139: ...3 Interface m SNMP Alarm acDS3RAIAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 66 Alarm Title DS3 RAI Alarm Alarm Source Interfaces 0 DS3 m Alarm Type communicationsAlarm Probable Cause transmitFailur...

Page 140: ...leared Additional Info Corrective Action Check the following and correct according to the appropriate reason There is a SONET level failure LOS LOF AIS L AIS P UNEQ P TIM P The far end e g MUX sends a...

Page 141: ...fFrame Severity Critical Cleared Additional Info Corrective Action Check the cable connections or cable length 3 4 52 Software Upgrade Alarm Software Upgrade Alarm Description This alarm is generated...

Page 142: ...failure in device SNMP Alarm acNTPServerStatusAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 71 Alarm Title NTP Server Status Alarm Alarm Source Alarm Type communicationsAlarm Probable Cause communicat...

Page 143: ...SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 75 Alarm Title LDAP Lost Connection Alarm Source Alarm Type communicationsAlarm Probable Cause communicationsSubsystemFailure If a connection is idle for more...

Page 144: ...ID 1 3 6 1 4 1 5003 9 10 1 21 2 0 77 Alarm Title SSH Connection Status Alarm Source SSH logout from IP address IP user user SSH successful login from IP address IP user user at IP port SSH unsuccessfu...

Page 145: ...e Online Certificate Status Protocol OCSP server OR Correct the network configuration 3 4 57 Media Process Overload Alarm Media Process Overload Alarm Description This alarm is raised when the media p...

Page 146: ...he trunk interface number 1 being the first trunk Alarm Type communicationsAlarm Probable Cause degradedSignal Alarm Severity Condition text Corrective Action Major default Raised when an NFAS group g...

Page 147: ...NMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 85 Alarm Title B Channel Alarm Alarm Source Interfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk AlarmType communicationsAlarm Prob...

Page 148: ...tls num Alarm Text Device s TLS certificate of security context d will expire in d days Alarm Type environmentalAlarm Probable Cause The certificate key expired keyExpired Alarm Severity Condition tex...

Page 149: ...r was disabled due to inactivity denialOfService Severity indeterminate Additional Info Corrective Action Contact your Web security administrator Only the Web security administrator can unblock a user...

Page 150: ...ndition text Corrective Action Major When connection to the Proxy Set is lost and this Proxy Set is configured with fallback to routing table Proxy Set d Proxy not found Use internal routing 1 Ping th...

Page 151: ...ith the same Alarm If this is the case this could confirm that this is not AudioCodes device issue 4 Check if routing via the redundant proxy is operating correctly If it is then this could mean that...

Page 152: ...ause Alarm Text Policy NUM NAME minor major critical threshold NUM of REASON cross in global ip ip port scope triggered by IP Status Changes Corrective Action 1 Identify additional traps acIDSThreshol...

Page 153: ...n SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 100 Default Severity AlarmType Other Probable Cause Alarm Text Threshold cross for scope value IP Severity minor major critical Current value NUM Status Chang...

Page 154: ...yServiceOrMechanismViolation Probable Cause thresholdCrossed Alarm Text Added IP to blacklist Removed IP from blacklist Status Changes Corrective Action Identify the malicious remote host IP address p...

Page 155: ...on text Corrective Action Indeterminate When connection to the proxy server is lost Proxy Server IP address port is now OUT OF SERVICE 1 Ping the proxy server If there is no ping contact your proxy pr...

Page 156: ...ameter refer to the User s Manual SNMP Alarm acActivityLog SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 105 Default Severity Indeterminate Event Type other 0 Probable Cause other 0 Trap Text description of...

Page 157: ...Version 7 0 157 Performance Monitoring and Alarms Performance Monitoring and Alarms 3 Alarms This page is intentionally left blank...

Page 158: ...AudioCodes One Voice Operations Center EMS SEM and IP Phones Management www audiocodes com Performance Monitoring and Alarm Guide...

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AudioCodes Mediant 3000 TP-6310, Performance Monitoring And Alarm Manual

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