AudioCodes C450HD, User Manual

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User's Manual 7. Performing Advanced Operations
157 C450HD IP Phone
7.15.5 Admin Hands Off a Call to Boss
When in a call on Boss' behalf, Admin can hand the call off to Boss. Boss' phone rings and Admin
is disconnected. This is similar to Blind Transfer (see Section 7.7.1 ) except that Boss is always
the party to whom the call is transferred.
 To hand off a call to Boss:

If you the Admin ( Alan Roberts in the example below) are in a call with caller Hilary on
behalf of Boss Mike Dubb , touch the Call Menu softkey and then in the Call Menu scroll to
and select the
Handoff
option; the call with caller Hilary is handed off to Boss
Mike Dubb
.
7.15.6 Boss Hands Off a Call to Admin
When in a call, Boss can hand off the call to Admin. This is similar to Blind Transfer (see Section
7.7.1 ) only Admin is always the party to whom the call is transferred. Admin's phone rings and
Boss is disconnected.

To hand off a call to Admin:

When Boss ( Alan Roberts , in the example below) is in a call with Steve , Boss touches the
Call Menu softkey and selects the Handoff option to hand off Steve to his Admin Brad
Brzeinski .