AudioCodes C450HD, User Manual

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C450HD IP Phone
User's Manual 160 Document #: LTRT-13261
7.15.9 Admin Picks up a Call Answered by Boss, Put on Hold by Boss
If Boss answers an incoming call and puts it on hold, Admin sees
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that Boss answered
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who Boss is talking with and how long they've been talking
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that Boss has put the call on hold if Boss puts it on hold
If Boss puts the call on hold, Admin will see the icon next to the callers name. Admin can
touch the icon to pick up the call.
7.15.10 Admin 1 Picks up a Call from Admin 2
Admin 1 can pick up a call from Admin 2:
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Admin 2 answers an incoming call for Boss (Mike Dubb).
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Admin 1 sees the call was answered and touches Boss' icon:
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Admin 1 sees that the call was from Steve and touches View Detailed Calls List
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Admin 1 sees that Admin 2 (Brad Brzezinski) answered Steve's call
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If Admin 2 puts the caller on hold, the Pick up softkey is displayed in Admin 1's screen
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Admin 1 touches it to pick up the call from Admin 2