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Symptom
Cause/Solution
Page
You forget the password.
Follow the procedure below to reset the password.
①
Display the HOME screen of the CU display and then while pressing the BACK
button on the CU front panel, rotate the jog dial clockwise until it clicks 3 times.
②
While pressing the BACK button, rotate the jog dial counterclockwise until it
clicks 3 times.
③
While pressing the BACK button, press the ENTER button.
ATUC‑IRCUDAN
Symptom
Cause/Solution
Page
Cannot get recognition
from Dante controller.
Check the connections of the LAN cables.
Check the Dante network settings.
To check from Web Remote:
[Settings & Maintenance] → [System Settings] → [Network/Dante]
Dante audio is not being input.
Check whether the audio routing on Dante controller is correct.
-
Check whether the input audio settings on Web Remote are correct.
“DANTE” must be selected as the type for input settings in [Settings &
Maintenance] → [Install Settings] → [CU Audio] → [Input Settings] screen.
Dante audio is not being output.
Check whether the audio routing on Dante controller is correct.
-
ATUC‑50DU/INT
Symptom
Cause/Solution
Page
Cannot turn on the power.
Check the connection to the CU or other DUs/INTs.
The (talk) button does not
function.
Depending on the conference mode or setting, the (talk) button may not function.
Check the conference mode settings.
To check from Web Remote:
[Settings & Maintenance] → [Install Settings] → [Conference] → [Conference Mode]
To check on the CU display:
Set
→ Log in as
Administrator
or
Operator
→
Conference Mode
The settings of the interpretation unit(s) may cause speech to be output incorrectly,
even if the talk button is pressed to speak. Check the settings of the interpretation
unit(s).
-
To check from Web Remote:
[Settings & Maintenance] → [Install Settings] → [Interpretation]
→
[Interpretation
Settings] → [Interpretation Mode]
and
[Settings & Maintenance] → [Install Settings] → [Interpretation]
→
[INT Unit
Settings] → [Interpretation Languages]
No sound is output from the
headphone jack.
Insert the headphone plug all the way in.
-
Raise the volume with the
+
button.
Use the monitor channel selection button(s) of the DU/INT to confirm that you can
monitor speech from the channel you want.