Audio International, Inc.
DVD-021-0x-x Installation & Operation Manual
Document # 540125, Rev B, 12/2000
Page 13 of 31
8.2
Troubleshooting Chart
Problem Possible
Cause
Solution
No sound / No picture
½
Unit is improperly
installed
½
No disc in source
unit.
½
Audio system not
powered or active
•
28 VDC power and video
input is present
•
Insert DVD in source unit
•
Verify audio system is in active
mode
Playback not
functioning
½
Disc not in the
disc tray
½
Disc upside down
or not aligned in
guide
½
Incompatible disc
in tray
½
Dirty Disc
½
Parental lock
activated
½
Menu on the
monitor
•
Insert a disc in the tray
•
Reposition disc
•
Replace disc with compatible one
•
Clean the disc
•
Change or cancel parental lock
feature
•
Exit the current menu
No power
½
Circuit breaker
has opened
•
Reset circuit breaker
Poor video quality
½
Poor tape quality
•
Replace video cassette
Buttons not operating
½
Moisture may
have condensed
inside unit.
•
Allow unit to warm to room
temperature and moisture has
evaporated
DVD disc cannot be
loaded
½
Foreign object in
disc slot
•
Remove foreign object
