HANDCARE
The information contained in this document is correct to the best of our knowledge as of the revision date. However, no warranties or guarantees are
expressed or implied by this document. For more information contact your ATPGroup representative or visit www.ATPGroup.com
Rev. 1.0 Updated 5/8/20
1230 Shiloh Road, Windsor, CA 95492
Tel: (707) 836-6840 Fax: (707) 836-6843
2 Madison Avenue, Larchmont, NY 10538
Tel: (914) 834-1881 Fax: (914) 834-4611
www.ATPGroup.com
Troubleshooting Guide
Problem Startup
Maintenance
A) Will not draw sanitizer.
1,2
3, 6, 8, 9, 10, 11
B) Using too little sanitizer.
3,5
7,10
C) Using too much sanitizer.
4,5
D) Dispenses inconsistent
5
10
amount of sanitizer.
Possible Cause / Solution
Startup
1. The unit needs to be primed. Step on foot pedal repeatedly until it sprays.
2. Chemical tube not immersed in sanitizer solution or sanitizer depleted.
Immerse tube or replenish.
3. The adjustment bolt needs to be loosened.
4. The adjustment bolt needs to be tightened.
5. The locking nut needs to be tightened.
Maintenance
6. Suction check valve or nozzle check valve stuck or failed. Clean or replace.
7. Foot valve / strainer partially blocked. Clean or replace foot valve / strainer.
8. Chemical tube stretched out or pin hole/cut in tube (sucking in air). Cut off end of tube or
replace tube.
9. Vacuum leak in chemical pick-up connections. Tighten the connection.
10. Chemical build-up may have formed in the head of the unit. Follow preventive maintenance
instructions below, using hot water and/or descaling acid.
11. O-ring may have worn down after prolonged use. Replace.
Preventative Maintenance
When the unit will be out of service for extended periods, remove tube and place in water. Operate
the foot pedal until water is coming out of the nozzle for several seconds to clear out chemical and
help prevent chemical build-up. Check chemical strainer and clean or replace as needed.
Product Specs
Product Specs
