Email:
Service Tel: 1-855-855-0399 11
--TroubleShooting
Problem or Concern
Possible Cause
Common Solution
The indicator is not on.
The compressor doses not
start.
The plug isn’t connected to the
socket really.
Replug it.
no power
Connect the socket with power.
The indicator is on ,but the
compressor doesn’t work and
buzzes only
The power voltage is
＜
98V.
Connect a voltage-regulator
(with
more
than
1000w
capacity).
The compressor stops a minute
after start, and restart after a
few minutes, and so repeatedly.
The power voltage is
＞
132V.
The
compressor
works
normally, but the temperature
in the cabinet goes down too
slowly.
The door is opened too
frequently.
Reduce open times.
The food in the cabinet is too
much, and placed improperly.
Place foods properly keep place
between them for ventilation of
cold air.
The frost layer is too thick.
Take out foods and defrost.
The surface of the condenser is
too dirty.
Stop and clean the condenser.
The door seals badly.
Adjust the door seal.
The noise is too loud
The freezer is placed unstably.
Place it stably.
The fixing of the freezer is
loose.
Tighten the fixing.
there’s contact between pipes.
Separate them.
The following are not faults:
When the freezer is working or after is stops for a while, the refrigerant in the pipes is cycling and gives out
running water
＂
sounds.
The surface temperature of the compressor may be up 150°F when it is working.
The back side of step freezer gives out heat.
In rainy season, the outer surface of the cabinet may have dew, which makes no defects on normal use. Just
dry it with a piece of cloth.
