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Warranty Policy

Warranty Conditions

Products supplied by Atop Technologies are covered in this warranty for
sub-standard performance or defective workmanship. The warranty is 
not, however, extended to goods damaged in the following
circumstances:  
(a) Excessive forces or impacts 
(b) War or an Act of God: wind storm, fire, flood, electric shock, 
     earthquake
(c) 

Use of unqualified power supply, connectors, or unauthorized 

     parts/kits 
(d) Replacement with unauthorized parts

RMA and Shipping Costs Reimbursement

Customers shall always obtain an authorized "RMA" number from Atop
before shipping the goods to be repaired to Atop. When in normal use, 
a sold product shall be replaced with a new one within 3 months after 
purchase. The shipping cost from the customer to Atop will be 
reimbursed by Atop. 

After 3 months and still within the warranty period, it is up to Atop 
whether to replace the unit with a new one; normally, as long as a 
product is under warranty, all parts and labor are free of charge to the 
customers. 

After the warranty period, the customer shall cover the cost for parts 
and labor.Three months after purchase, the shipping cost from the 
customer to Atop will not be reimbursed, but the shipping cost from 
Atop to the customer will be paid by Atop.

Limited Liability

Atop shall not be held responsible for any consequential losses from 
using Atop’s product.   

Warranty Period

  Any changes to this material will be announced on Atop website.  

The warranty certification will not be effective until an authorized stamp 
issued by Atop’s overseas agents.

Purchase Date:             /           /               (yyyy/mm/dd)

Serial Number:

ATOP Customer Services and Supports

1. Please contact your local dealers or Atop Technical Support Center 
    at the following numbers.

+ 886-3-550-8137   (Atop Taiwan)
+ 86-21-6495-6232 (Atop China)

2. Please report the defected problems via Atop’s Web site or E-mail 
    account

Web Site :

 

www.atop.com.tw, e-mail :

 

[email protected]

Web Site :

 

www.atop.com.cn, e-mail :

 

[email protected]

COM-TX

COM-RX

LAN

Power

RUN

Blinking

Off

Blinking

Off
On
Off

Blinking

Off
On
Off

Blinking

On/Off

Green

Green

Orange

Green

Green

Green

COM port is transmitting data
COM port is not transmitting data
COM port is receiving data
COM port is not receiving data
Ethernet is connected 
Ethernet is disconnected 

Ethernet is transmitting at 100Mbps
Ethernet is transmitting at 10Mbps

Power is being supplied
Power is not supplied
AP Firmware is running normally
System is not ready or halt

V +

V

F.G

.

SE/MB/PG5901-DB

SE/MB/PG5901-PoE-DB

SE/MB/PG5901-TB

SE/MB/PG5901-PoE-TB

The wall mount kit illustrated in this document is for reference only and is not

    included in the package.

Warranty

5 Years

3 Years

Product Categories

Ethernet Switches
Wireless
Serial Device Servers
Modbus Gateways
Protocol Gateway
Embedded Device Servers
Media Converters
DIN-Rail Power Supplies
Power Adaptors
Antennas
Other Accessories  

1 Year

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