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Aton CL111/CL311/CLT311/CL411
ISDN
/CLT411
ISDN
Accessories
12
Warranty and support
Support
If you have any general questions about products and services,
please do not hesitate to contact Swisscom Customer Service on
freephone number 0800 800 800 or visit www.swisscom.ch.
Warranty
Repairs are carried out in accordance with the “Warranty conditions
of Swisscom (Switzerland) Ltd”.
In the event of defects occurring, the Customer may contact the
sales outlet or the appropriate Swisscom customer service. Any costs
associated with bringing back and collecting the device shall be
borne by the Customer, even in the case of a warranty claim. If, at
the request of the Customer, defects and faults are remedied at his
place of residence (not possible for all devices), Swisscom shall
charge the Customer for the travel to the work site, the use of vehi-
cles and the duration of the work.
If the equipment is leased, you can benefit from the free on-site ser-
vice.
Restrictions
The warranty does not cover operating items and consumables such
as batteries or data carriers (e.g. operating instructions on CD or
paper). Nor does it apply to defects which can be attributed to the
penetration of moisture or other outside influences (damage as a re-
sult of being dropped, crushed or struck, incl. damage during trans-
portation).