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Atlona, Inc. (“Atlona”) Limited Product Warranty Policy

Coverage

Atlona warrants its products will substantially perform to their published specifications and will be free from defects in 
materials and workmanship under normal use, conditions and service. 

Under its Limited Product Warranty, Atlona, at its sole discretion, will either:

  A)   repair or facilitate the repair of defective products within a reasonable period of time, restore products to their 
        proper operating condition and return defective products free of any charge for necessary parts, labor and shipping

     

OR

  B)   replace and return, free of charge, any defective products with direct replacement or with similar products deemed 
        by Atlona to perform substantially the same function as the original products

     

OR

  C)   refund the pro-rated value  based on the remaining term of the warranty period, not to exceed MSRP, in cases 
        where products are beyond repair and/or no direct or substantially similar replacement products exist.

Repair, replacement or refund of Atlona’s products is the purchaser’s exclusive remedy and Atlona’s liability does not 
extend to any other damages, incidental, consequential or otherwise.

This Limited Product Warranty extends to the original end-user purchaser of Atlona’s products and is non-transferrable to 
any subsequent purchaser(s) or owner(s) of these products. 

Coverage Periods

Atlona’s Limited Product Warranty Period begins on the date of purchase by the end-purchaser. The date contained on 
the end-purchaser ‘s sales or delivery receipt is the proof purchase date. 

Limited Product Warranty Terms – New Products

•   10 years from proof of purchase date for hardware/electronics products purchased on or after June 1, 2013
•   3 years from proof of purchase date for hardware/electronics products purchased before June 1, 2013
•   Lifetime Limited Product Warranty for all cable products

Limited Product Warranty Terms – Refurbished (B-Stock) Products

•   3 years from proof of purchase date for all Refurbished (B-Stock) hardware and electronic products purchased on or 
     after June 1, 2013

Remedy

Atlona recommends that end-purchasers contact their authorized Atlona dealer or reseller from whom they purchased 
their products.  Atlona can also be contacted directly. Visit www.atlona.com for Atlona’s contact information and hours 
of operation. Atlona requires that a dated sales or delivery receipt from an authorized dealer,  reseller or end-purchaser is 
provided before Atlona extends its warranty services. Additionally, a return merchandise authorization (RMA) and/or case 
number, is required to be obtained from Atlona in advance of returns. 

Atlona requires that products returned are properly packed, preferably in the original carton, for shipping. Cartons not 
bearing a return authorization or case number will be refused. Atlona, at its sole discretion, reserves the right to reject 
any products received without advanced authorization. Authorizations can be requested by calling 1-877-536-3976 (US 
toll free) or 1-408- 962-0515 (US/international) or via Atlona’s website at www.atlona.com.

Exclusions

This Limited Product Warranty excludes:

•   Damage, deterioration or malfunction caused by any alteration, modification, improper use, neglect, improper 
     packing or shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.
•   Damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, 
     any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Atlona to make 
     such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this 
     product.
•   Equipment enclosures, cables, power supplies, batteries, LCD displays, and any accessories used in conjunction with 
     the product(s).
•   Products purchased from unauthorized distributors, dealers, resellers, auction websites and similar unauthorized 
     channels of distribution.

atlona.com

Toll free: 1-877-536-3976

Local: 1-408-962-0515

Summary of Contents for AT-DVIRX-RSNET

Page 1: ...User Manual Atlona HDBaseT Extender Family AT DVITX RSNET AT DVIRX RSNET atlona com Toll free 1 877 536 3976 Local 1 408 962 0515...

Page 2: ...Panel Descriptions a Front Panel 4 b Rear Panel 4 6 Captive Screw Connection 5 7 Connection and Installation 6 8 Specifications 7 9 Safety Information 8 10 Warranty 9 11 Atlona Product Registration 10...

Page 3: ...a single category cable Supports 4Kx2K pass through Captive screw IR I O ports for emitting and receiving IR control signals for use with IR remote controls and 3rd party control boxes PoCc Power ove...

Page 4: ...inking power is intermittent or there is a problem with the cable If LED is off no power is passing to the receiver check your outlet or the power cable 7 DC 24V Port Connect included captive screw po...

Page 5: ...ill pass incorrectly see picture C no signal will pass For your convenience the cables do not come pre terminated Each item whether it s an IR receiver picture 1 IR emitter picture 2 or power cable pi...

Page 6: ...ding it ETHERNET CAT5e 6 7 OUT DC 24V FIRMWARE DVI IN LINK POWER RS232 IR IN AT DVITX RSNET PWR IR RX TX IR OUT ETHERNET CAT5e 6 7 IN FIRMWARE DVI OUT LINK POWER RS232 IR IN AT DVIRX RSNET PWR IR RX T...

Page 7: ...o Passes embedded audio up to Dolby TrueHD or DTS HD Master Audio Resolution Video up to 4Kx2K VESA up to 1920x1200 Distance 328 feet 100 meters Dimensions 1 5 x 5 x 4 inch 38 x 127 x 102 mm Weight 0...

Page 8: ...d by Atlona to avoid fire shock or other hazards Unplug the product before cleaning Use a damp cloth for cleaning and not cleaning fluid or aerosols Such products could enter the unit and cause damage...

Page 9: ...urbished B Stock Products 3 years from proof of purchase date for all Refurbished B Stock hardware and electronic products purchased on or after June 1 2013 Remedy Atlona recommends that end purchaser...

Page 10: ...es do not allow the exclusion or limitation of relief special incidental consequential or indirect damages or the limitation of liability to specified amounts so the above limitations or exclusions ma...

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