We
will
honor
warranties
that
result
from
manufacturing
defects.
Warranties
do
not
apply
to
items
that
have
been
abused
or
misused.
Many
times,
the
lack
of
proper
lubrication
or
a
loose
nut/bolt
combination
are
the
reason
for
tire
changer
parts
to
break
or
malfunction.
It
is
the
customer’s
responsibility
to
perform
maintenance
required
by
the
manufacturer.
Electric
motors
for
Atlas®
tire
changers
carry
a
6
‐
month
warranty.
A
low
amp
service
will
shorten
the
life
of
any
electric
motor.
All
110
‐
volt
tire
changers
should
be
“plugged
into”
at
least
a
20
‐
amp
service.
All
220
‐
volt
tire
changers
should
be
“plugged
into”
at
least
a
30
‐
amp
Single
Phase
service.
Do
not
use
extension
cords
with
either
a
tire
changer
or
wheel
balancer.
NOTE:
ALL
WARRANTY
CLAIMS
MUST
BE
PRE
‐
APPROVED
BY
THE
MANUFACTURER
TO
BE
VALID.
All
warranty
repairs/replacements
must
be
approved
in
writing
by
Atlas
Automotive
Equipment,
Inc.
Atlas
Automotive
Equipment
is
not
responsible
for
the
cost
of
"outside
parts
or
labor"
unless
specifically
approved
in
writing.
We
want
your
piece
of
equipment
to
be
as
perfect
as
possible
and
we
will
honor
our
warranty
pledge
to
you.
However,
the
customer
MUST
notify
Atlas
Automotive
Equipment
and
receive
written
permission
for
"outside"
warranty
parts/labor
(not
performed/supplied
by
Atlas
Automotive
Equipment)
supplied/to
be
performed
if
customer
expects
to
be
reimbursed.
Our
limited
warranty
policy
(2
year
parts)
requires
the
alleged
defective
part
to
be
returned
to
Atlas
Automotive
Equipment
(freight
pre
‐
paid.)
BEFORE
the
replacement
part
can
be
sent.
This
means
the
customer
is
responsible
to
pay
the
freight
back
to
Atlas
Automotive
Equipment.
Atlas
Automotive
Equipment
may
waive
the
necessity
for
the
“broken”
part
to
be
returned,
if
the
customer
sends
(via
Email)
digital
photos.
If
the
“broken”
part
is
an
integral
part
of
the
machine,
and
the
loss
of
this
part
will
not
allow
the
machine
to
work
properly
during
the
evaluation
period,
Atlas
Automotive
Equipment
can
waive
the
“normal”
return
policy
in
certain
situations
so
there
is
minimal
down
time
for
the
operator.
If
there
is
a
question
as
to
the
whether
the
part
is
covered
by
our
limited
warranty,
Atlas
Automotive
Equipment
can
charge
the
customer’s
credit
card
for
the
replacement
part
(when
the
part
is
shipped)
and
then
credit
the
amount
of
the
part
(not
the
freight)
if
the
returned
“broken”
part
is
covered
under
warranty.
Atlas
Automotive
Equipment
has
been
in
business
for
over
32
years
and
has
a
service
department
with
an
excellent
reputation.
The
old
adage
that
compares
the
attitude
of
the
customer
to
the
type
of
service
received
rings
true
for
Atlas
Automotive
Equipment.
We
sell
quality
products
with
very
few
warranty
issues.
When
there
is
a
warranty
issue,
(or
an
out
of
warranty
issue)
we
want
to
get
the
customer
back
in
business
as
quickly
as
possible.
A
good
attitude
from
the
Atlas
Automotive
Equipment
service
technician
coupled
with
a
positive
attitude
from
the
customer
will
produce
a
satisfactory
outcome
for
both
parties.
Please
have
your
owner’s
manual
with
you
when
you
call.
If
you
have
lost
your
manual,
the
best
way
to
describe
a
part
is
with
a
digital
photo.
A
digital
photo
leaves
NO
ROOM
to
the
imagination.
If
our
service
technicians
have
your
digital
photos
in
front
of
them,
then
the
process
of
replacing
parts
is
much
easier.
Please
help
us
to
help
you.
Good
information
with
pictures
helps
to
speed
the
process.
