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                           NetCamera NVW 

                                     A02-IPCAM4-W54                                                  54 

Chapter 5

 

Support 

 

5.1 Support 

If you have any problems with the IP Wireless Night Vision Camera, please consult this 
manual.                                           
If you have any other questions you can contact the Atlantis Land company directly at 
the following address: 

 

Atlantis Land SpA 
Viale De Gasperi, 122 
20017 Mazzo di Rho(MI)

 

Tel: +39. 02.93906085, +39. 02.93907634(help desk) 
Fax: +39. 02.93906161 

 
Email: 

[email protected]

 or 

[email protected]

 

WWW: 

http://www.atlantis-land.com

 

 
 
 
 
 
 
 
 
 

Summary of Contents for NetCamera NVW A02-IPCAM4-W54

Page 1: ...Where solutions begin ISO 9001 2000 Certified Company NetCamera NVW IP Security Wireless Night Vision Camera A02 IPCAM4 W54 MANUAL A02 IPCAM4 W54_ME01...

Page 2: ...ore detailed instructions on configuring and using this device please refer to the online manual FRANCAIS Ce produit est couvert par une garantie Atlantis Land Fast Swap de 3 ans Pour des informations...

Page 3: ...otice No liability for technical errors and or omissions R R Re e eg g gi iis s st tte e er r r y y yo o ou u ur r r p p pr r ro o od d du u uc c ct tt w w ww w ww w w a a at ttl lla a an n nt tti iis...

Page 4: ...14 2 4 Assembling the Stand and Connecting to a Network 16 Chapter 3 18 3 1 Before Configuration 18 3 1 1 Windows 95 98 ME 19 3 1 2 Windows NT4 0 19 3 1 3 Windows 2000 19 3 1 4 Windows XP 20 3 2 Defau...

Page 5: ...54 5 1 Support 54 APPENDIX A Frequently Asked Questions 55 A 1 Using LEDs to Diagnose Problems 55 A 1 1 LED Power 55 A 1 2 LED LAN 55 A 2 WEB 56 A 3 Login 56 A 4 General Questions 57 APPENDIX B Troubl...

Page 6: ...less LAN devices may be restricted in some situations or environments for example On board of airplanes or In an explosive environment or In case the interference risk to other devices or services is...

Page 7: ...PC that is not produced under EMC certification It is also possible in certain cases and under special circumstances which the given EMC peak values will become out of tolerance In these cases the use...

Page 8: ...tput allowing the camera to communicate with different elements of a building such as electric doors and light switches or security related devices such as alarms Furthermore thanks its 8 integrated I...

Page 9: ...Package Contents Unpack the package and check all the items carefully If any item contained is damaged or missing please contact your local dealer as soon as possible Also keep the box and packing mat...

Page 10: ...epair the case yourself If the NetCamera NVW is too hot turn off the power immediately and have a qualified serviceman repair it Ensure the camera is fixed securely otherwise it may fall and cause inj...

Page 11: ...W A02 IPCAM4 W54 12 2 2 The Front LEDs LED Meaning Power Lights when power ON Lan Network activity indicator Flashes when sending receiving data WLan Network activity indicator Flashes when sending re...

Page 12: ...Use of audio or video equipment for recording the image or voice of aperson without their knowledge and consent is prohibited in certain states orjurisdictions Nothing herein represents a warranty or...

Page 13: ...14 2 3 The Rear Ports Port Meaning Network Cable Ethernet port with 10 100Mbps Fast Ethernet connections connect this port to switch hub GPIO Connectors Its back panel contains 3 pairs of connectors 2...

Page 14: ...NetCamera NVW A02 IPCAM4 W54 15 DC IN Connect the Power Adapter DC plug to the AP s power jack Please check the attached pircture in order to obtain more info about GPIO port...

Page 15: ...er convenient fixing point The stand can be adjusted to allow the camera a full 360 of rotation and a pan and tilt action Follow the above steps to mount from the base of the unit attaching the stand...

Page 16: ...shown Connect the camera to an Ethernet hub or switch using a standard cable You can also connect the camera directly to a computer using the supplied cable Use only the power adapter with the camera...

Page 17: ...ust have an Ethernet interface installed properly be connected to the Router either directly or through an external repeater hub and have a fixed IP address that must be in the same subnet of theNetCa...

Page 18: ...ol Panel In the Control Panel double click on Network and choose the Protocols tab 2 Select TCP IP Protocol and click Properties 3 Select the IP Address tab In this page click the Specify an IP addres...

Page 19: ...Protocol TCP IP and click Properties 5 Select the Use the following IP address radio buttons EG IP 192 168 1 2 and subnet Mask 255 255 255 0 6 Click OK to finish the configuration 3 2 Default Setting...

Page 20: ...he left navigation pane where bookmarks are provided links you directly to the desired setup page including Please refer to the appendix on how to install ActiveX Please refer to the appendix on how t...

Page 21: ...Image Click to save the current image Record AVI Click to record an AVI video clip Configuration Settings Click to enter the settings sub menus Open 4 ports View Click to view the output of up to four...

Page 22: ...Camera NVW A02 IPCAM4 W54 23 The computer s IP address must correspond with the camera s IP address in the same segment for the two devices to communicate E G IP 192 168 1 2 and Subnet Mask 255 255 25...

Page 23: ...ced features such as alerting and ftp transfers Open the web browser enter the local port IP address of this NetCamera NVW which default at http 192 168 1 1 and click Go to get the login page Please r...

Page 24: ...dress must correspond with the camera s IP address in the same segment for the two devices to communicate If you are denied to enter the Web Configuration Utility the following warning message will ap...

Page 25: ...NetCamera NVW A02 IPCAM4 W54 26 There are 3 sub menus in the menu sidebar Home Basic Setting and Advanced Setting Home Page Basic Settings Advanced Settings...

Page 26: ...Basic Setting sub menu There are five main screens accessed via the tabs at the top of the screen System Network User Video Video Player 4 1 1 System The System submenu allows you to configure all sy...

Page 27: ...a NVW A02 IPCAM4 W54 28 Status Click the Status tab to access the system status screen Here is displayed all camera ethernet and wireless status information including firmware version and camera name...

Page 28: ...g Click the Log tab to access the log list screen Here you can view a log of all recent system activity Click the PrePage and NextPage buttons to move to the previous or next page of the log and the C...

Page 29: ...e Server check the check box choose your time zone and enter NTP server details Click the Save button to save your settings and the Refresh button to update the system date and time If you choose Sync...

Page 30: ...em date and time Firmware Click the Firmware tab to access the firmware upgrade screen Here you can upgrade the system firmware version reset and restore original camera settings Click the Restart but...

Page 31: ...device may result Use only hard wired network connections After upgrading you must reset the router to factory default settings then manually re enter your settings Please pay attention In case elect...

Page 32: ...A02 IPCAM4 W54 33 4 1 2 Network The Network submenu allows you to configure all system related settings There are four main screens accessed via the tabs at the top of the screen Ethenet Wireless PPPo...

Page 33: ...manually or select the Obtain IP address via DHCP and Obtain DNS server address via DHCP radio button to obtain the addresses via DHCP Click the View button to view all settings allocated via DHCP Cl...

Page 34: ...fy an alternative if for example they are running a web server on a PC within their LAN For Example User A changes HTTP port number to 8081 The NetCamera NVW will only allow User A access typing http...

Page 35: ...set configuration is in compliance with the regulatory standards of these countries Channel This pull down menu provides the wireless channel for communication A channel is a range of frequencies to b...

Page 36: ...al WEP settings WPA PSK You have to insert a KEY Encryption Type This option allows you to configure the setting of data encryption The WEP WPA key must be set before the data encryption is enforced W...

Page 37: ...t completely secure If possible please use WPA PSK Ad hoc Mode An Ad hoc network is a local area network or other small network especially one with wireless or temporary plug in connections in which s...

Page 38: ...ou should use a different channel than an adjacent AP access point to reduce interference Interference occurs when radio signals from different access points overlap causing interference and degrading...

Page 39: ...NetCamera NVW A02 IPCAM4 W54 40...

Page 40: ...er your User Name and password Check the Send Email when IP change checkbox if you wish to be notified of any IP change via email Click the Save button to save all changes The system will begin to con...

Page 41: ...Dynamic Network Service Inc stan dard Select the DDNS server type Disabled DynDNS or PeanutHull Click the Save button to save your settings Click the Reload button to clear all fields and reload the...

Page 42: ...eate and remove users To create a new user click the Add button The Add New User fields appear Enter a new username and password in the required fields to create a new user Assign each user to either...

Page 43: ...NetCamera NVW A02 IPCAM4 W54 44 4 1 4 Video The Video submenu enables you to configure all video settings There are two main screens accessed via the tabs at the top of the screen Video Audio...

Page 44: ...igh Medium or Low radio buttons depending on the speed of your network connection Resolution Select the image resolution you require from the drop down box Compression Select the image compression you...

Page 45: ...an alter image output options Make any adjustments for brightness contrast saturation and hue of the image using the or buttons Click the Default button to reset to the parameters to their default val...

Page 46: ...to in the Snapshot Path field Enter the folder you wish to save your video clips to in the Record Path field Enter the period of time after which recordings will be split in the final field Click the...

Page 47: ...ick the Play and the Stop buttons to start and stop play back Click the Transform Recording File to AVI Format button to convert the open video clip from av to avi format Check the Transform all files...

Page 48: ...nu bar as below 4 2 1 FTP The FTP submenu enables you to configure all FTP File Trans fer Protocol settings When FTP alerting is enabled the camera sends a still image to the ftp server every time the...

Page 49: ...image to a specified email address every time the alert is triggered see Configuring Breach Manager Settings for details on how to activate this option Enter your mail server address mail sender addr...

Page 50: ...orrectly for an external sensor to function properly You can connect up to two DI sensors to the camera An external DO alarm can also be attached to the camera via the GPIO port at the rear of the cam...

Page 51: ...activated To set a breach alert do the following Select the alert trigger device type by checking the Enable checkboxes next to each device Select the notification method from the list of options Sen...

Page 52: ...NetCamera NVW A02 IPCAM4 W54 53 Enable motion detection if it is not enabled The system will automatically enable motion detection when the device is trig gered...

Page 53: ...sult this manual If you have any other questions you can contact the Atlantis Land company directly at the following address Atlantis Land SpA Viale De Gasperi 122 20017 Mazzo di Rho MI Tel 39 02 9390...

Page 54: ...ied power adaptor 2 Check that the NetCamera NVW and the power source are both turned on and the NetCamera NVW is receiving sufficient power 3 If the error persists you may have a hardware problem In...

Page 55: ...5 0 and ActiveX is installed 3 Delete the temporary web files and log in again In Internet Explorer click Tools Internet Options and then click the Delete Files button When a Delete Files window displ...

Page 56: ...allowed to access the IP Wireless Security Night Vision Camera simultaneously Answer Maximum number of users that can log onto the IP Wireless Security Night Vision Camera at the same time is 20 Pleas...

Page 57: ...Camera uses Category 5 UTP cable allowing 10 Base T and 100 Base T networking Question Can the IP Wireless Security Night Vision Camera be setup as a PC cam on the computer Answer No the IP Wireless...

Page 58: ...ernatives Direct Sequence Spread Spectrum DSSS and Frequency Hopping Spread Spectrum FHSS Question What is DSSS What is FHSS And what are their differences Answer Frequency Hopping Spread Spectrum FHS...

Page 59: ...11b Wi Fi standard Like 802 11b 802 11g operates in the 2 4 GHz range and is thus compatible with it Question What is WEP Answer WEP is Wired Equivalent Privacy a data privacy mechanism based on a 64...

Page 60: ...NetCamera NVW A02 IPCAM4 W54 61 the globe...

Page 61: ...aiting for a reply It can also provide a very useful tool to confirm if the IP address conflicts with the camera over the network Follow the step by step procedure below to utilize the PING command Ho...

Page 62: ...of the workstation Therefore the IP address of the IP Wireless Security Night Vision Camera must be set from a workstation on the same subnet Question I cannot access the IP Wireless Security Night Vi...

Page 63: ...ioning The wireless connection might be at fault In ad hoc mode make sure the IP Wireless Security Night Vision Camera wireless channel and ESS ID is set to match the PC Notebook wireless channel and...

Page 64: ...Vision Camera focus manually as described in Adjust IP Wireless Security Night Vision Camera Focus Question Noisy images occur how can I solve the problem Answer There might be wireless transmission i...

Page 65: ...ion section for detail information Question There are no images available through the web browser Answer The ActiveX might be disabled If you are viewing the images from Internet Explorer make sure Ac...

Page 66: ...ockwise focus you can preview the image quality from your Web browser You can further adjust the image quality through the Web Configuration under Setup Basic Video Please refer to section 4 1 4 for f...

Page 67: ...he rear of the camera The external sensor can be normally open or normally closed A normally open sensor NO COM is like an open switch that closes when triggered A normally closed sensor NC COM is lik...

Page 68: ...NetCamera NVW A02 IPCAM4 W54 69...

Page 69: ...IPCAM4 W54 70 A normally open sensor NO COM is like an open switch that closes when triggered In this case the Motion Detection switch on a spot Please check the maximum Voltage Ampere DO Max 24VDC 1...

Page 70: ...NetCamera NVW A02 IPCAM4 W54 71 For example entrance guarding DO...

Page 71: ...NetCamera NVW A02 IPCAM4 W54 72 For example entrance guarding DO and DI...

Page 72: ...NetCamera NVW A02 IPCAM4 W54 73...

Page 73: ...e wired LAN through an Ethernet connection Applet Applets are small Java programs that can be embedded in an HTML page The rule at the moment is that an applet can only make an Internet connection to...

Page 74: ...Configuration Protocol was developed by Microsoft a protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every time it...

Page 75: ...The most popular LAN communication technology There are a variety of types of Ethernet including 10 Mbps traditional Ethernet 100 Mbps Fast Ethernet and 1 000 Mbps Gigabit Ethernet Most Ethernet netw...

Page 76: ...e it can represent every byte 8 bits as two consecutive hexadecimal digits It is easier for humans to read hexadecimal numbers than binary numbers I IEEE Institute of Electrical and Electronic Enginee...

Page 77: ...across the Internet For example 80 80 80 69 is an IP address it is the closet thing the Internet has to telephone numbers When you call that number using any connection methods you get connected to th...

Page 78: ...ter s IP address NAT distributes the responses to the proper IP addresses within your network Network A network consists of a collection of two or more devices people or components that communicate wi...

Page 79: ...protocols dictate how data is transferred across the medium and how servers respond to workstation requests and vice versa Common network protocols responsible for the presentation and formatting of d...

Page 80: ...oncentrators are FDDI stations Subnet mask In TCP IP the bits used to create the subnet are called the subnet mask T TCP IP Transmission Control Protocol Internet Protocol is a widely used transport p...

Page 81: ...etwork A wide area network consists of groups of interconnected computers that are separated by a wide distance and communicate with each other via common carrier telecommunication techniques Windows...

Page 82: ...240 640x480 Upside down and Mirror Yes Brightness Contrast Saturation HUE Night Vision 8 x IR LEDs auto manual Audio MIC Input Internal MIC mono Audio Compression ADPCM 16 24 32 40 Kbit Hardware Inter...

Page 83: ...AVI manual FTP PPPoE Dynamic DNS Clients Operating environment Operating temperature 5 C 30 C Storage temperature 25 C 50 C Humidity 20 80 non condensing Package Contents One IP Security Wireless Nigh...

Page 84: ...NetCamera NVW A02 IPCAM4 W54 85 available with new firmware release...

Page 85: ...Where solutions begin ISO 9001 2000 Certified Company Atlantis Land S p A Viale De Gasperi 122 Mazzo di Rho MI Italy info atlantis land com sales atlantis land com...

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