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5.
Where the hpwh fails due to misuse, accidental damage, acts of God, incorrect installation including being
located in premises affected by frost or bad weather (humid, harsh or badly ventilated atmospheres) or
unlicensed service repair work attempts.
6.
Any damage resulting from power surge from supply such as accidental high voltage injection or lightning
strike.
7.
Damage resulting from non-detectable problems due to the inaccessible location of the device, and that
could have been avoided by immediately repairing the device if properly located.
8.
Claims for damage to walls, foundations (outside), floor coverings & furnishings (inside), roofs or other
losses, directly or indirectly due to leakage from the Atlantic Heat Pump Water Heater.
9.
No spacer insulation sleeves on the cold and hot water connection pipes, resulting in loss of function of
impressed current protection, that has lead to consequential corrosion.
10.
Where the hpwh has been powered up before it has been filled (heating when dry).
11.
Where the hpwh has suffered external corrosion due to non-watertight piping connections.
12.
If the system is either sold and/or repaired or altered by any third party without the consent of Atlantic
Australasia Pty Ltd.
13.
Exclusions due to Water Composition
Please take note :
Water composition varies widely in Australia and New Zealand. In order to ensure a long and trouble free life the
Atlantic Heat Pump Water Heater incorporates an impressed current protection system, normally only found in
major installations in contact with water such as gas transmission pipelines. It is important that the composition
of water is not excessively high in salt which may result is aggressive attack, or calcium carbonate (also known
as water hardness) which will coat and isolate the effectiveness of the impressed current anode. Warranty is
therefore excluded where water composition in the hpwh exceeds the following :
Total dissolved solids
1000 mg/litre or p.p.m.
Electrical
Conductivity
1400
uS/cm.
Total hardness
200 mg/litre or p.p.m.
Chloride
250 mg/litre or p.p.m.
Sulphate
250
mg/litre
or
p.p.m.
Magnesium
10
mg/litre
or
p.p.m.
Sodium
150
mg/litre
or
p.p.m.
pH
Min
6.5
and
Max
8.5
Water from springs, bores and dams is also excluded from meeting Warranty conditions because of the rapidly
variable composition of these waters due to groundwater salinity and aggressive mineralisation. Water MUST be
from a supplied, reticulated source or from rainwater to ensure Warranty compliance.
Good, compliant installation Guidelines :
These are added to assist in the proper installation and use of your Atlantic Heat Pump Water Heater.
MECHANICAL RISKS:
1. Handling:
The device must be handled and put in place with equipment adapted to its weight and size.
2. Location:
The device must be located in premises protected from bad weather and frost.
3. Positioning:
The device must be positioned in compliance with the manufacturer's instructions.
4. Fixing:
The support and the fixing devices must be able to support at least the weight of the device filled
with water. All the fixing points allowed for by the manufacturer must be used.
