Getting Started
15
Troubleshooting Tips
The following troubleshooting tips may help if you
experience problems. Contact your dealer or ATI for
more advanced troubleshooting information.
• Check that the card is seated properly in the AGP or
PCI slot.
• Ensure that the monitor cable is securely fastened to
the card’s monitor connector.
• Make sure that the monitor and computer are plugged
in and receiving power.
• If necessary, disable any built-in graphics capabilities
on your motherboard. For more information, consult
your computer’s manual or manufacturer. (NOTE:
Some manufacturers do not allow the built-in graphics
to be disabled or to become the secondary display.)
• For more troubleshooting tips, right-click the ATI icon
in the taskbar and select
Troubleshooting
.
• If you have problems during bootup, start your
computer in Safe Mode. Hold the CTRL key until the
Microsoft
®
Windows
®
Startup Menu appears on the
screen. Then select the number for
Safe Mode
, and
press
Enter
. (You can also use F8 to bring up the
Microsoft
®
Windows
®
Startup Menu.) In Safe Mode,
go to the
Device
Manager
and remove all duplicate
display adapter and monitor entries if you are only
using one graphics card.
• For more assistance, use the Troubleshooting Guide
located in the Windows
®
Help or contact your
computer manufacturer.
