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ATI Technologies FireGL V3400, User Manual

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ATI Technologies FireGL V3400 User Manual Download Page 41

Troubleshooting 35

CHAPTER 6: 

Reference

This chapter offers troubleshooting tips and provides customer-care, 
warranty, and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems. 
ATI’s documentation contains helpful installation/configuration tips and 
other valuable feature information. Please contact your dealer for more 
advanced troubleshooting information.

More troubleshooting information can be found on the ATI Web site. 
Please visit 

ati.com

 and select Customer Care.

Summary of Contents for FireGL V3400

Page 1: ...FireGL TM V3300 FireGL TM V3400 FireGLTM V5200 User s Guide P N 137 50061 10...

Page 2: ...ATI concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in...

Page 3: ...having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replac...

Page 4: ...iv User s Guide...

Page 5: ...Multi monitor Management 11 Installing Drivers and Software in Windows 11 Software Installation Prerequisites 12 Monitor Configuration 13 Clone Display Mode 14 Span Display Mode 14 Reinstalling Driver...

Page 6: ...40 Limitations 41 Additional Accessories 41 Compliance Information 42 FCC Compliance Information 42 Industry Canada Compliance Statement 42 CE Compliance Information 43 Informations de conformit de la...

Page 7: ...lable ultra threaded architecture with fast dynamic branching and high performance parallel processing Native high bandwidth PCI Express x16 lane support 128 bit full floating point precession ATI Avi...

Page 8: ...compatible 512 MB or more for best performance Motherboard with available X16 lane PCI Express slot and correct chipset driver Optical drive for installation software CD ROM or DVD ROM drive 350 watt...

Page 9: ...aphics Card Drivers To ensure the successful installation of your new FireGL card you must uninstall the drivers for the existing graphics card before removing it from your computer To uninstall previ...

Page 10: ...quick installation 1 Uninstall the drivers and software for your old graphics card if you have not already done so Note If you are using a motherboard containing an on board graphics solution and do n...

Page 11: ...If necessary consult your computer s manual for help in removing the cover 4 Unscrew or unfasten and remove any existing graphics card from your computer Note If your computer has an on board graphics...

Page 12: ...ed 7 Screw in or fasten the graphics card securely and replace the computer cover 8 Reconnect any cables you have disconnected and plug in the computer s power cord 9 Turn on the monitor and then your...

Page 13: ...our system Y DVI I Connection Supports HD Component Adapter FireGL V5200 Baseplate X DVI I Connection Supports dual link output Y DVI I Connection Supports dual link output and HD Component adapter Us...

Page 14: ...I I connection can support a CRT display using the VGA to DVI I adapter DFP display DFP display DVI I connector DVI I connector CRT display DFP display VGA connector with VGA to DVI I adapter DVI I co...

Page 15: ...will be running in a basic video mode Higher refresh rates are not available at this stage of the installation Once you have installed the FireGL drivers and software you can use the Display Propertie...

Page 16: ...10 Display Configurations...

Page 17: ...ity For more information consult the HydraVision user s guide included on the ATI Installation CD ROM Installing Drivers and Software in Windows You will need to install the FireGL drivers and softwar...

Page 18: ...The ATISETUP utility will start automatically if you insert the ATI Installation CD ROM into your CD ROM drive after the operating system has started If your CD ROM auto run is not enabled or the ATIS...

Page 19: ...lti monitor display 1 From the Start menu click Control Panel then Display Click the Settings tab to access the basic multi monitor configuration settings Note ATI software provides many additional co...

Page 20: ...it cannot be enabled through this same dialog To clone your Primary monitor 1 Click the buttons on the ATI Displays tab to clone the Primary Monitor The ATI Displays tab shows you that only one displ...

Page 21: ...there was a Windows conflict Reinstall the drivers at any time using the ATISETUP utility located on the ATI Installation CD ROM The ATISETUP utility will start automatically if you insert the ATI Ins...

Page 22: ...16 Reinstalling Drivers...

Page 23: ...ed display multiple monitor and 3D graphics features in ATI s Display Properties options ATI Displays Tab The ATI Displays tab provides control over multiple monitor features Here you can enable disab...

Page 24: ...e display device configurations that have previously been created New configurations can be entered here and then saved using the Save button Hotkey Associates a hotkey with a scheme To input the hotk...

Page 25: ...ows Display Property dialog under Settings For more information consult your Windows documentation To assign your Primary monitor 1 Click the buttons to assign the Primary monitor Clicking the button...

Page 26: ...settings will only be apparent within a full screen 3D application environment Profiles for Indicates whether the profiles in the drop down list are for your Desktop or a full screen 3D environment P...

Page 27: ...ve Brightness slider Increases or decreases the color brightness of your Desktop or full screen 3D application Changing the brightness adjusts the vertical position of the color curve Contrast slide I...

Page 28: ...button 2 Select the profile name from the drop down list box 3 Click Apply or OK To apply the settings for a Full Screen 3D profile 1 Choose the Full Screen 3D radio button 2 Select the profile name...

Page 29: ...Current Profile action through the Hotkeys dialog make sure that the profile you prefer is selected from the drop down list box and click OK Once inside the 3D application use the hotkeys to trigger t...

Page 30: ...n and specifications The Options Tab ATI Options Tab WMV Acceleration When enabled improves the performance of WMV format video files Reactivate all warning messages Reactivates any disabled graphics...

Page 31: ...usage Show ATI icon on taskbar Removes replaces the ATI icon from the system tray without disabling the ATI icon applications Disable quick resolution feature The quick resolution feature is accessibl...

Page 32: ...add the information to the necessary Windows registry settings If prompted restart Windows If you subsequently experience problems with your application or if you want to try to optimize the performan...

Page 33: ...i aliasing SMOOTHVISION improves image quality by removing jagged edges anti aliasing from 3D images resulting in smoother more natural look ing objects Configuration Settings Enable 8 Bit double buff...

Page 34: ...is option results in high quality images at the price of a negligible reduction in the application s performance When Always on is enabled you can apply anti aliasing using different sample patterns a...

Page 35: ...h most HDTVs Note HDTV is not available with the FireGL V3300 Installing Your ATI HDTV Component Video Adapter 1 Shut down your computer and then disconnect your monitor 2 Plug the ATI HDTV Component...

Page 36: ...nt input device manual for further instructions 5 Turn on your workstation Your TV will not display anything until Windows starts this may take several minutes 6 To return to your CRT monitor display...

Page 37: ...1080i The default setting is 480i or 480p depending upon your component input device In the example below 480i 480p and 1080i are supported Use a small flat head screwdriver to set the switches the up...

Page 38: ...ode and screen resolution that provide the best viewing results for your TV and use those settings exclusively To change HDTV display settings 1 Click the Windows Start button point at Settings and th...

Page 39: ...Setting the ATI HDTV Component Video Adapter DIP Switches 33 Note The YPbPr Properties page opens The DIP switch settings of the Component Video Adapter are shown as selected in Dongle Settings...

Page 40: ...Click the Adapter tab then click the List All Modes button 8 Select a desired resolution 9 Select a desired mode 60Hz Progressive 30Hz Interlaced Note YPbPr is only available with the 30Hz or 60HZ set...

Page 41: ...e following troubleshooting tips may help if you experience problems ATI s documentation contains helpful installation configuration tips and other valuable feature information Please contact your dea...

Page 42: ...d receiving power If necessary disable any built in graphics capabilities on your mother board For more information consult your computer s manual or manufacturer Note some manufacturers do not allow...

Page 43: ...VI I Refer to your monitor s documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to obtain a suitable data cable plug Operating System Warns that Vide...

Page 44: ...of an address conflict try to modify the I O address of the add on card that causes the conflict To support the special graphics processor on the FireGL card the system BIOS should automatically assig...

Page 45: ...zil 0800 891 9068 Portuguese Spanish 7 00AM 3 30PM EST English 7 00AM 7 00PM Monday to Friday Toll free Telephone Mexico 001800 514 3276 Portuguese Spanish 7 00AM 3 30PM EST English 7 00AM 7 00PM Mond...

Page 46: ...es Inc warrants to the original purchaser of the hardware that the product is in good working condition according to its specifications at the time of shipment for a period of three years from the dat...

Page 47: ...of such product ATI may use new or equivalent to new replacement parts Defective product will be sent in for repair or replacement only ATI makes no other representations or warranties as to fitness...

Page 48: ...s Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is co...

Page 49: ...num rique de Classe B EN 55022 2003 CISPR 22 1997 Classe B Limites et m thodes de mesure des caract ristiques d interf rences radiophoniques Mat riel des technologies de l information EN 55024 1998 CI...

Page 50: ...n VCCI Class B ITE Compliance Information MIC Certification Information BSMI Certification Information Waste Electrical and Electronic Equipment WEEE Directive Compliance This product was manufactured...

Page 51: ...quired in order to produce a realistic representation of a three dimensional object on a two dimensional display AGP The Accelerated Graphics Port AGP is a slot on the computer motherboard designed sp...

Page 52: ...Aspect Ratio The proportions of a display are expressed as a ratio of its width and height Common ratios include 4 3 for TVs and CRTs 5 4 for LCDs and 16 9 for widescreen displays Back Buffer A type...

Page 53: ...ter representation composed of individual pixels arranged horizontally in rows A monochrome bitmap uses one bit per pixel bpp Color bitmaps may use up to 32bpp depending on the color depth selected Br...

Page 54: ...the complete absence of that particular color while a value of 255 in the upper right corner represents the full strength for that color Control Point A control point is a user created point on the c...

Page 55: ...h If the monitor is set to lower resolutions the pixels will be comprised of multiple dots DVI Acronym for Digital Video Interface a standard video connection used on many current computer displays Th...

Page 56: ...ual increases or decreases in the perceived brightness for that device A change in gamma produces a non linear change in the color curve ensuring that perceived changes in color and intensity are cons...

Page 57: ...dwidth efficiency particularly with respect to Z buffer operations The Z Buffer sometimes also called the Depth Buffer stores information used to determine the placement of objects in a 3D environment...

Page 58: ...rong shadows in the background A softer light would be more diffuse and not cast shadows such as you would get outdoors on a typical overcast day Mipmapping The most memory intensive aspect of 3D grap...

Page 59: ...ard slot such as a separate graphics card PCI replaced the older ISA and VESA bus standards and was itself superseded by the AGP standard for the main graphics card bus PCI Express PCIe The successor...

Page 60: ...60 Hz whereas computer displays typically have refresh rates of 75 Hz or more At refresh rates of 70 Hz and lower screen flicker is often noticeable Rendering Rendering refers to the final drawing sta...

Page 61: ...martShader HD contains advanced vertex and pixel shading capabilities A shader is a small program that runs on the GPU and describes how an image should be rendered Vertex shaders manipulate the indiv...

Page 62: ...pping is the process by which a two dimensional surface gets wrapped around a three dimensional object so that the 3D object takes on the same texture qualities For example if you take a 2D textured s...

Page 63: ...e surface deformations such as waves rippling in a pool or the stretching and wrinkling of a character s clothes as he or she moves VGA Connector A type of graphics connector sometimes also called an...

Page 64: ...58...

Page 65: ...ing 45 Anisotropic filtering 46 55 Anti aliasing 46 55 Aspect Ratio 46 ATI taskbar applications disabling 24 enabling 24 ATISETUP utility 15 B Back Buffer 46 back buffer 47 Bilinear Filtering 46 Bit d...

Page 66: ...13 Configuration Tab 25 contrast 21 22 color settings 19 Control Panel 3 13 Control point 48 CPU 53 CRT 48 49 55 D Depth Buffer 51 desktop color settings 20 Digital Video Interface 49 Direct 3D 48 Dir...

Page 67: ...tion 21 Gouraud Shading 49 50 Graphical Processor Unit GPU 55 H HDTV 32 Help 3 High Definition Television HDTV 8 50 High Bandwidth Digital Copy Protection HDCP 50 Hotkeys color settings 22 Hue 51 55 H...

Page 68: ...5 53 Pipeline 53 Pixel 54 55 pixel shaders 55 Pixel shading 55 primary display 17 primary monitor assigning 19 profiles color 20 R Red Green Blue RGB 51 55 Refresh Rate 13 54 registration 3 Rendering...

Page 69: ...47 Texture mapping 56 Texture Preference 56 Trilinear filtering 56 U UXGA 54 V Vertex shader 57 vertex shaders 55 vertical refresh rate 54 VGA 8 54 57 VGA connector 57 Video Graphics Array 57 video m...

Page 70: ...64...

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