ATEN VE829, User Manual

Page: 38 / 42

VE829 User Manual
30
Troubleshooting
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
Problem Resolution
The Power LED does not
light up. Check that the power adapters of the Transmitter /
Receiver are properly plugged into a functioning power
outlet.
No video shows on the
HDMI display.
Š
Check that the cables from the input source devices to
the Transmitter are correct and properly attached.
Š
Ensure that the display is set to receive HDMI signals.
Š
Verify the status of Power LED, as follows:
Š
Power LED blinking (green):
– Check that the distance between the Transmitter
and Receiver does not exceed 100 feet.
– Move the Transmitter closer to the Receiver.
Š
Power LED lights solid + Source LED blinking
slowly (green)
– Ensure that the video resolution and frame rate
selected are supported. See
Video and Audio
Format Supported , page 29 for more details.
– Connect the source device to your display to
check the video format compatibility.
– Check if the video resolution on your HDMI
display is set to 1080p, 1080i, 720p, 576p, or 480p
resolution. Refer to
Video and Audio Format
Supported , page 29.
Š
Power LED lights solid + Source LED blinking
quickly (green)
– Check that the cables from the input source
devices to the Transmitter are correct and properly
attached.
– Ensure your input source devices are powered
on.
– Check that proper cable is connected between the
Receiver and the HMDI display device.