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Chapter 1. Introduction

2

Features

Extends DisplayPort, HDMI or VGA signals up to 100 m over a single Cat 
5e/6/6a or ATEN 2L-2910 Cat 6 cable

Supports multiple source inputs (DisplayPort/HDMI/VGA) – easily switching 
among sources via a pushbutton

Auto Switch Mode – allows the VE3912T to automatically switch to a newly 
plugged-in source

HDMI (3D, Deep color, 4K); HDCP 2.2 compliant 

Superior video quality:

HDMI/DisplayPort: 4K at distance up to 100 m via a Cat 6a or ATEN 2L-
2910 Cat 6 cable

VGA: 1600 x 1200 and 1920 x 1200 up to 100 m via a Cat 6a or ATEN 
2L-2910 Cat 6 cable

HDBaseT Long Reach Mode – up to 150 m via a single Cat 5e/6 cable at 
resolutions up to 1080p

Mirrored video output – supports 4K @ 30Hz, 4:4:4 over the HDBaseT 
output, and full 4Kx2K @ 60Hz, 4:4:4 over the local HDMI output

PoH (Power over HDBaseT) – with its built-in PoH function, it receives 
power from the HDBaseT output port on the connected device

Perfect HDBaseT Compatibility – compatible with ATEN HDBaseT 
receivers, available to deliver crystal audio and video signals to 
DisplayPort/HDMI/VGA output port

Features RS-232 Serial Communication Switch – Command mode and 
Bypass mode to meet application requirements, user can command input 
port switch through RS-232 of receiver, such as VE2812R

EDID Expert

TM 

– selects optimum EDID settings for high-quality display 

and use HDBaseT output as priority of optimum video resolution

High-performance scaling – scales videos of different resolutions to their 
optimal output for display and to avoid black screen

Plug-and-play with no software installation required

Rack-mountable

Built- in 8KV / 15 KV ESD protection

Summary of Contents for VE3912T

Page 1: ...DisplayPort HDMI VGA Switch with HDBaseT Transmitter VE3912T User Manual www aten com...

Page 2: ...ea is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the...

Page 3: ...e defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential dama...

Page 4: ...ot Pads 1 User Instructions Note 1 Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer 2 Read this manual tho...

Page 5: ...n 3 Requirements 3 Considerations 3 Compatible ATEN Video Extenders 3 Components 4 VE3912T Front View 4 VE3912T Rear View 5 VE3912T Top View 6 2 Hardware Setup Mounting the VE3912T Unit 7 Wall Mountin...

Page 6: ...VE3912T User Manual vi Technical Support 20 International 20 North America 20 Specifications 21 Supported VGA Resolutions 23 Limited Warranty 24...

Page 7: ...s that are necessary to quickly and safely set up your installation Chapter 3 Operation explains the Long Reach Mode and limitations and how to set up the input detection mode using the a pushbutton a...

Page 8: ...s need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do...

Page 9: ...all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers Int...

Page 10: ...VE3912T User Manual x This Page Intentionally Left Blank...

Page 11: ...itter meets the HDMI specification including 3D Deep Color and 4Kx2K video quality The Auto Switch Mode allows the VE3912T to automatically switchto a newly plugged in source With its built in PoH Pow...

Page 12: ...er the HDBaseT output and full 4Kx2K 60Hz 4 4 4 over the local HDMI output PoH Power over HDBaseT with its built in PoH function it receives power from the HDBaseT output port on the connected device...

Page 13: ...the ATEN 2L 2910 Cat 6 cable The maximum transmission distance varies at different parts of the transmission Compatible ATEN Video Extenders The VE3912T is designed to work with a wide range of ATEN...

Page 14: ...e Auto Switch DisplayPort HDMI and VGA input mode The input mode status is indicated by the four LEDs to the right of this pushbutton For details see VE3912T Top View page 6 To switch between Bypass M...

Page 15: ...he Long Reach Mode For more details on Long Reach Mode see Long Reach Mode page 15 The firmware upgrade switch is reserved for ATEN Technical Support If you would like do a firmware upgrade yourself p...

Page 16: ...ts green The VGA signal is stable 2 Link LED Lights orange The transmission to the receiver is stable Blinks orange The transmission to the receiver is unstable 3 Power LED Lights green The unit is re...

Page 17: ...sing the built in mounting brackets Rack Mounting Use the VE RMK 1U Rack Mount Kit to rack mount the VE3912T For more information about this accessory go to www aten com products 1 Please review the s...

Page 18: ...ct the DisplayPort HDMI and or VGA Input Port on the VE3912T to the DisplayPort HDMI and or VGA sources using the required cables respectively If VGA is connected then you need to connect the VGA audi...

Page 19: ...onnect a Control Box Control Pad to the VE3912T s RS 232 Serial port and then put the RS 232 Serial Communication Switch to Command Note By default the VE3912T is set to Command mode To bypass RS 232...

Page 20: ...Rx unit the a compatible ATEN Video Receiver transmits Tx signals to the display device Rx You can set the VE3912T to either bypass serial data or to receive RS 232 commands By default the VE3912T is...

Page 21: ...ed in at the same time After power on the VE3912T prioritizes the latest detected input source transmission to the connected receiver Note You can disable this part of the Auto Switch mode automatic i...

Page 22: ...itch Pushbutton Press the Source Switch Pushbutton located on the front panel to switch among the Auto Switch DisplayPort HDMI and VGA input mode Source Switch Pushbutton VE3912T Front Panel Auto LED...

Page 23: ...blink once per second for three seconds Command mode the Auto LED DisplayPort LED HDMI LED and VGA LED light orange and blink once every 0 3 seconds for three seconds Note 1 By default the VE3912T is...

Page 24: ...ideo resolution donwscaled to 1920 x 1080 60Hz scaling o02 hor 1920 ver 1080 N A N A Disables HDMI scaling HDMI local output video resolution up to 4Kx2K 30 Hz 4 4 4 HDBaseT output video resolution up...

Page 25: ...ximum frame rate to 1080p 24 bpp 60 Hz via a single Cat 5e 6 cable To enable Long Reach Mode put the HDBaseT Long Reach Mode Switch to ON at either the transmitter or the connected receiver Note When...

Page 26: ...Chapter 3 Operation 16 This Page Intentionally Left Blank...

Page 27: ...ntilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The...

Page 28: ...hort out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug...

Page 29: ...nto or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not ov...

Page 30: ...nd Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time t...

Page 31: ...Compliance HDMI 3D Deep Color 4K HDCP Compatible Consumer Electronics Control CEC Max Resolutions HDMI Local Output 4Kx2K 60Hz 4 4 4 HDBaseT Output 4Kx2K 60Hz 4 2 0 4Kx2K 60Hz 4 4 4 Max Resolutions D...

Page 32: ...ushbutton HDMI VGA DispalyPort and AUTO Long Reach Mode Switch 1 Slide Switch ON OFF Firmware Upgrade 1 Slide Switch ON OFF Power Consumption DC 5V 7 02W 40BTU DC48V 8 77W 48BTU Environmental Operatin...

Page 33: ...480 60 640 x 480 75 800 x 600 60 800 x 600 75 1024 x 768 60 1024 x 768 75 1152 x 864 60 1152 x 864 75 1280 x 600 60 1280 x 720 60 1280 x 768 60 1280 x 800 60 1280 x 800 75 1280 x 960 60 1280 x 1024 6...

Page 34: ...de a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replac...

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