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VC881 User Manual

14

Technical Support

International

Š

For online technical support – including troubleshooting, documentation, 
and software updates: 

http://eservice.aten.com

Š

For telephone support, see 

Telephone Support

, page iii.

North America

When you contact us, please have the following information ready beforehand:

Š

Product model number, serial number, and date of purchase.

Š

Your computer configuration, including operating system, revision level, 
expansion cards, and software.

Š

Any error messages displayed at the time the error occurred.

Š

The sequence of operations that led up to the error.

Š

Any other information you feel may be of help.

Email Support

[email protected]

Online 
Technical 
Support

Troubleshooting
Documentation
Software Updates

http://www.aten-usa.com/support

Telephone Support

1-888-999-ATEN ext 4988

Summary of Contents for VC881

Page 1: ...4K HDMI DVI to HDMI Converter with Audio De embedder VC881 User Manual www aten com...

Page 2: ...munications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device...

Page 3: ...defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damag...

Page 4: ...llation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the VC881 since this manual was published Please...

Page 5: ...Conventions vii Product Information vii 1 Introduction Overview 1 Features 1 Requirements 2 Cables 2 2 Hardware Setup Components 3 Installation 6 3 Operation Firmware Upgrades 9 Appendix Safety Instru...

Page 6: ...below Chapter 1 Introduction introduces you to the VC881 unit Their purposes features and benefits are presented Chapter 2 Hardware Setup describes the function of hardware component on the VC881 s f...

Page 7: ...u should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Al...

Page 8: ...VC881 User Manual viii This Page Intentionally Left Blank...

Page 9: ...udio can be transmitted using a single HDMI cable The VC881 s compact enclosure and audio de embedding capability make the VC881 ideal for bars public transportation stations and home theater settings...

Page 10: ...nding wire 1 x HDMI cable for connecting the HDMI source device to the VC881 1 x DVI cable for connecting the DVI source device to the VC881 1 x audio cable for connecting the DVI source device to the...

Page 11: ...ormation regarding the placement of this device is provided on page 11 Please review it before proceeding 2 Make sure that the power to all devices connected to the installation are turned off You mus...

Page 12: ...to HDMI function is selected 5 DVI to HDMI LED Lights up when the DVI to HDMI function is selected 6 ARC LED Lights up when the ARC function is selected 7 Power LED Lights up when the VC881 unit is r...

Page 13: ...Hardware Setup 5 16 Firmware Upgrade Port Receives an upgrade cable for device firmware upgrades For details see Firmware Upgrades page 9 17 Grounding Terminal Receives a grounding wire No Component D...

Page 14: ...damage to the unit from power surges or static electricity 2 Connect an HDMI and or DVI source device to the VC881 For an HDMI source device use an HDMI cable to connect the source device s HDMI Out...

Page 15: ...setup scenario set the VC881 s audio settings as described in the following table Scenario Required Settings HDMI Audio Out Switch Audio Out Channel Switch Audio Function Output the HDMI source as HD...

Page 16: ...VC881 User Manual 8 This Page Intentionally Left Blank...

Page 17: ...The firmware upgrade cable is not included in the package Please contact your dealer for more information 3 Press and hold the Firmware Upgrade button on the VC881 s rear panel 4 Release the Firmware...

Page 18: ...VC881 User Manual 10 This Page Intentionally Left Blank...

Page 19: ...ntilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The...

Page 20: ...or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur u...

Page 21: ...ut of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload t...

Page 22: ...orehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the t...

Page 23: ...ideo Output Interfaces 1 x HDMI Type A Female Black with ARC Impedance 100 Max Distance 3 m Video Max Data Rate 6 75 Gps 2 25 Gbps per Lane Max Pixel Clock 225 HHz Compliance HDMI 1 4 3D Deep Color HD...

Page 24: ...VC881 User Manual 16 Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 0 47 kg Dimensions 20 20 cm x 8 49 cm x 2 50 cm Function VC881...

Page 25: ...de a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replac...

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