ATEN StreamLIVE PRO UC9040 User Manual Download Page 4

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StreamLIVE™ PRO User Manual

Package Contents

1 UC9040 StreamLIVE™ PRO Multi-Channel AV Mixer

1 USB Type-C to USB Type-C Cable

1 USB Type-C to USB Type-A Cable

1 Power Adapter

1 User Instructions

Note:

Make sure that all of the components are present and in good order. If
anything is missing or was damaged in shipping, contact your dealer.

Summary of Contents for StreamLIVE PRO UC9040

Page 1: ...UC9040 StreamLIVE PRO Multi Channel AV Mixer User Manual www aten com ...

Page 2: ...t in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause und...

Page 3: ...prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the ...

Page 4: ...RO Multi Channel AV Mixer 1 USB Type C to USB Type C Cable 1 USB Type C to USB Type A Cable 1 Power Adapter 1 User Instructions Note Make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer ...

Page 5: ...Components 4 Top View 4 Rear View 7 Side View 8 2 Hardware Setup Connecting the StreamLIVE PRO Unit 9 Connecting iPad 11 Lightning Connector on iPad 11 USB C Connector on iPad 11 3 ATEN OnAir PRO App Side Menu ATEN OnAir PRO Application 13 Page Components 15 Side Menu 16 Current Project 17 Create Project 18 Copy as New Project 19 Open Project 20 Import Project 21 Export Project 22 All Projects 23 ...

Page 6: ...50 Reset Settings 52 Example Live stream URL and Stream Key Facebook 53 Example Live stream URL and Stream Key Youtube 53 Recording Live stream Video External Storage 54 External Storage Settings 54 Video Information for Live stream Recording 58 7 Quick Live Stream Setup Setup 59 During the Live Stream Live Stream Recording 63 8 Firmware Upgrade Download Requirements 65 Preparing the Firmware 65 U...

Page 7: ...StreamLIVE PRO User Manual vii Create a Live Stream with Youtube 76 What is CDN Service 76 RTMP RTMPS and RTSP Protocols 76 Other ways to input image overlays 77 Limited Warranty 77 ...

Page 8: ...ropping and text and image overlays Chapter 5 ATEN OnAir PRO App Audio Mixer explains the functions in the Audio Mixer deck in the OnAir App Chapter 6 ATEN OnAir PRO App Settings explains the settings you can configure for the collaborations between the unit and the OnAir App Chapter 7 Quick Live Stream Setup describes how to quickly setup your system to help you start live streaming Chapter 8 Fir...

Page 9: ...in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next...

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Page 11: ... stunning DVE transitions including circle drop window slice polka dot circle open fade heart cross hatch and random square The StreamLIVE PRO is PC and software free and with its well designed control panel it makes livestreaming operations smooth and effortless You can even preview video and monitor audio levels before going live with your web broadcast To get started simply connect video audio ...

Page 12: ...deo audio sources with the help of easily identifiable luminous keys Intuitive and powerful app preset up to 8 scenes with custom video layout preview and full screen program monitoring real time editing transitions in stunning DVE PbP PiP visual effects and graphic and text overlays for a professional finish DVE Digital Video Effect Video Transition including circle drop window slice polka dot ci...

Page 13: ...ro 1st gen 9 7 iPad Pro 2nd gen 12 9 iPad Pro 2nd gen 10 5 iPad Pro 3rd gen 12 9 or later iPad Pro 3rd gen 11 or later iPad 5th gen or later iPad Air 3rd gen or later iPad Mini 5th gen or later USB Storage Device for live stream video recording USB 3 x compatible flash drive or mobile drive HDD SSD At least 32GB of free space ...

Page 14: ...source The button will light up when switched to this source 4 Mic Line In Audio 2 Switches to the Mic Line In Audio 2 source The button will light up when switched to this source 5 Mic Line In Audio 1 Switches to the Mic Line In Audio 1 source The button will light up when switched to this source 6 HDMI 3 Audio Source Switches to the HDMI 3 Audio Source The button will light up when switched to t...

Page 15: ...m PGM scene and the preview PRV scene Greenly lit button indicates PRV Preview Redly lit button indicates PGM Preview Transition Control Section switches the current stream PGM scene to the preview PRV stream and vice versa 14 Auto transition Pressing the Auto button will begin the transition after a specified time 0 3 3 0 seconds Go to the Setting Deck and refer to page 46 on how to modify this s...

Page 16: ...u can create different effects by sliding it slowly quickly or even hold it half way 17 iPad Stand Allows the iPad to sit in 18 GoLive Press this button to start streaming and or recording Press again to stop 19 Pause Stream Press this button to stop streaming 20 SRC PGM View Selector Pressing the button will switch video source between HDMI source 1 HDMI source 2 HDMI source 3 HDMI source 4 and P...

Page 17: ...t 2 3 or 4 go to Media on page 34 4 Ethernet Port For Internet connection 5 USB 3 1 Gen1 Type A Port storage only For livestream recording 6 USB 3 1 Gen1 Type A Port For firmware upgrade 7 MIC In Line In Audio Ports Connect MIC or audio sources for additional audio effects 8 Power Jack Powers the unit 9 Power Switch Switch the power on the unit JO QV U 2 JO QV U 3 P V UQV U MP P Q P V U I E N J219...

Page 18: ...PRO User Manual 8 Side View No Component Description 1 iPad Link Port Data only Connects to the iPad for ATEN OnAir app 2 3 5mm Audio Monitor Jack Sound output for the preview scene the greenly lit scene MJO L 1 2 ...

Page 19: ...ole or video recorder 1 4 Connect to microphone or line in audio sources Please review the safety information regarding the placement of this device in Safety Instructions page 71 JO QV U 2 JO QV U 3 P V UQV U MP P Q P V U I E N J2191Q W JE FP I E N J5L W JE FP TS D 0 QH N B V E JP 2 B V E JP 3 JO QV U 4 JO QV U 5 QP X FS E D 23W V TC TUP S B H F N JD 0 MJO F JO MJO L FHD Program Out MIC Audio Sou...

Page 20: ...on page 54 for more information Or you can connect a UAC audio interface e g USB Mic 8 Optional Connect an earphone to receive sound output for the preview scene 9 Connect your iPad to the iPad Link Port for control purpose and power supply Refer to Connecting iPad on page 11 for more information 10 Optional Place your iPad onto the iPad stand as shown in the diagram below3 Note 1 The HDMI sources...

Page 21: ...he StreamLIVE PRO and your iPad If you wish to have the charging function connect your lightning charging cable to the Apple Lightning to USB 3 Adapter USB C Connector on iPad For iPads having USB C connectors e g iPad Pro Gen 3 simply connect the USB C to USB C cable included in the package between your iPad and the StreamLIVE PRO If you wish to have the charging function connect the USB C to USB...

Page 22: ...StreamLIVE PRO User Manual 12 This Page Intentionally Left Blank ...

Page 23: ... is a control panel where you can monitor program results edit scenes setup video and audio stream settings stream recording settings etc Download the ATEN OnAir PRO app from App Store and install it on your iPad The icon looks like the one below Tap to open the ATEN OnAir PRO application and the tutorial will start for the first time you open it ...

Page 24: ...low the on screen instruction as it guides you through the basics of using the ATEN OnAir PRO app with UC9040 When finished a message will be shown To run the tutorial again tap the icon on the top left corner for the side menu and tap ...

Page 25: ...ired configuration deck Three decks are available Video Mixer Audio Mixer and Setting 3 GoLive Tap to start streaming Tap to pause streaming The timer on the left shows how long you have been streaming for 4 Deck Content The content depends on the selected deck 5 iPad Link Status Displays the link status between your iPad and the StreamLIVE PRO 6 Network Traffic Status Displays the network traffic...

Page 26: ...StreamLIVE PRO User Manual 16 Side Menu A side menu is available for project management tutorial app information and self diagnostic function For the side menu tap the icon on the top left corner ...

Page 27: ...Chapter 3 ATEN OnAir PRO App Side 17 Current Project Tap the icon to edit the name of your project ...

Page 28: ...nual 18 Create Project 1 Tap Create New Project 2 Enter a name for the project 3 Optional Select a template Templates are project settings pre configured for you if you are unsure how your new project should be 4 Tap Create ...

Page 29: ...App Side 19 Copy as New Project If you like the settings of your current project when you are to create a new one you can use this function copy the settings 1 Tap Create New Project 2 Enter a name for the project 3 Tap Create ...

Page 30: ...StreamLIVE PRO User Manual 20 Open Project Tap Open Project for a list of available projects An example is shown Tap to select the project you wish to use ...

Page 31: ...apter 3 ATEN OnAir PRO App Side 21 Import Project Tap Import Project to import a project to the ATEN OnAir PRO app Please select a bin file as highlighted below ATEN OnAir PRO app cannot import image file ...

Page 32: ...StreamLIVE PRO User Manual 22 Export Project Tap Export Project to export and share your projects ...

Page 33: ... App Side 23 All Projects For information of the available projects tap All Projects An example is shown You can also open or delete the projects here To open a project tap to select a project and tap Open An example is shown ...

Page 34: ...StreamLIVE PRO User Manual 24 To delete a project tap the garbage can icon corresponding the project An example is shown Tutorial Tap Tutorial to go through the tutorial again ...

Page 35: ...Chapter 3 ATEN OnAir PRO App Side 25 About Tap About for information of the ATEN OnAir PRO app An example is shown below ...

Page 36: ...StreamLIVE PRO User Manual 26 Reset the Device Tap Reset the Device to reset the StreamLIVE PRO to its factory default settings A warning message below appears and tap OK ...

Page 37: ...Chapter 3 ATEN OnAir PRO App Side 27 Self Diagnostic Tap Self Diagnostic to self diagnose for a report An example is shown You can tap the icon to share the report ...

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Page 39: ...eo Mixer The video mixer page allows you to preview videos of PRV and PGM adjust MIC and PGM volume scene selection and editing and transition control The components of the page is shown below No Component Description 1 PRV Preview The preview scene ...

Page 40: ... corner or tap the scene twice to return to the previous page 3 Volume Control Tap and drag the volume slider to adjust PGM and earphone volume 4 Scene Selector 8 scenes are shown here Green outline scene PRV Preview e g Red outline scene PGM Preview e g Tap a scene to put the scene into the PRV Preview section Tap and hold a scene to re order the scene sequence To put the scene in PRV Preview to ...

Page 41: ...ffects for the transition control 5 Scene Editor You can configure each individual scenes by tapping this icon Refer to Scene Editor on page 33 on how to edit each scene 6 Transition Control Controls the switching between the current stream PGM scene and the preview PRV stream Refer to Transition Control on page 31 on how to use this function No Component Description 1 Circle Drop 2 Window Slice 3...

Page 42: ...he selected DVE switching effect after the specified time 0 3 3 0 seconds Refer to page 46 on how to modify this specified time If you do not want any DVE switching effect for the PGM preview do the following 1 Select the icon lights up 2 Tap on a scene of your choice from the Scene Selector to instantly broadcast the selected scene as the PGM preview To disable Quick Mode Tap again to exit Quick ...

Page 43: ...ou can configure the components within the region 2 Resize Crop tool Tap to resize crop the selected item Refer to Resize Crop Tool on page 36 on how to use this function 3 Overlay Edit overlay in this region You can Delete Edit and Show Hide Overlay 1 Show Hide Overlay Tap to show or hide 2 Edit Tap to edit 3 Delete Tap to delete You can also re order the overlays to determine which overlay is to...

Page 44: ...ze of the overlay select the overlay in the Overlay region and configure in the Scene Display region The added overlay will appear in the Overlay region Up to 30 text overlays layers are support per scene 6 Add Image Overlay Tap this icon to add an image overlay Tapping allows you to add an Image Overlay iPad will flip to the Photos page for you to select an image Select the image and tap OK To re...

Page 45: ...re or Picture by Picture layout You can also resize the dual view 10 Media Source HDMI A Select an input source between HDMI 1 HDMI 2 HDMI 3 and HDMI 4 input sources to be displayed on HDMI A HDMI B Select an input source between HDMI 1 HDMI 2 HDMI 3 and HDMI 4 input sources to be displayed on HDMI B 11 Apply Tap this button to apply the configuration into this scene 12 Cancel Tap this button to c...

Page 46: ...resize or crop any of the components in the Scene Display region Resize To resize any component tap the component overlay or media and a resize tool will be visible on the Scene Display region Examples are shown below Tap and hold to drag the resize tool to resize the component ...

Page 47: ...media tap the media An example is shown Tap the Resize Crop Tool to start the tool Pinch your finger inward or outward to crop A small box is on the left of the Scene Display region to show the display area cropped area When completed tap DONE on the top right corner ...

Page 48: ...rlay to the scene A pop up configuration page and its description is shown below When completed tap OK to save the configuration and return to the previous screen To edit the location and size of the overlay select the overlay in the Overlay region and configure in the Scene Display region ...

Page 49: ...39 Re order the Overlays To re order the overlays tap and hold the overlay you wish to re order The overlay can then be dragged You can drag the overlay to the place you wish it to be placed within the Overlay region An example is shown ...

Page 50: ...StreamLIVE PRO User Manual 40 ...

Page 51: ...nts of the Audio Mixer deck page is shown below No Component Description 1 Audio Level Control Slide the volume slider to control the volume of each audio source The audio is turned off muted The audio is turned on unmuted Tap On to turn on off the sound for the source ...

Page 52: ...re Tap the to adjust the options 4 L R Balance Control Tap and hold to drag and control which side of the sound source is to be more emphasized 5 Master PGM Level Control Slide the volume slider to control the volume of Master PGM 6 Master PGM Compressor You can adjust the Master PGM Compressor here Tap to enable disable the compressor function and drag the dial to adjust the threshold 7 Earphone ...

Page 53: ... 5 ATEN OnAir PRO App Audio 43 8 Earphone Compressor You can adjust the Earphone Compressor here Tap to enable disable the compressor function and drag the dial to adjust the threshold No Component Description ...

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Page 55: ...45 Chapter 6 ATEN OnAir PRO App Settings Settings The Setting deck page is shown below If you have configured a settings Apply button will light up Click it to apply the settings ...

Page 56: ...ay when the streaming is paused You can select black the pause logos or upload your own custom logo Transition Period This is the scene transitioning delay for the Auto button on the app or on the unit Choose between 0 3 and 3 seconds Refer to Transition Control on page 31 for the Auto button behavior ...

Page 57: ...ields Manual If you are in a place where you are unable to utilize the DHCP method you will need to get the settings possibly from IT and input them into each field here manually Network Sharing Enable to allow the iPad to share internet connection with the StreamLIVE PRO This may also increase the internet traffic between the StreamLIVE PRO and the iPad itself Component Description ...

Page 58: ...StreamLIVE PRO User Manual 48 Stream ...

Page 59: ...nd Stream Key Obtain the URL and Stream Key from the platform s you wish to livestream on and put them into their corresponding fields An example URL and Stream Key is shown in Example Live stream URL and Stream Key Facebook below Detailed configuration of your live streaming video recording software platform is not within the scope of this user manual please refer to the software platform s instr...

Page 60: ...StreamLIVE PRO User Manual 50 Output ...

Page 61: ...ty from one of the following If manual is selected the quality slider will light up and you can tap and drag the slider to a desired stream quality Video System Click to select the video system of your choice Audio Output Audio Delay Time If you are experiencing audio delays due to network or other reasons you can adjust this slider in milliseconds to sync the audio with the video ...

Page 62: ...StreamLIVE PRO User Manual 52 Reset Settings Tap to reset the configurations you have made to this device s settings page ...

Page 63: ...Chapter 6 ATEN OnAir PRO App Set 53 Example Live stream URL and Stream Key Facebook Example Live stream URL and Stream Key Youtube ...

Page 64: ...e the ATEN OnAir PRO app will ask if you would like to format it Make sure the files in the storage device are backed up before you format it When the format is desirable you can start recording your live stream External Storage Settings Enable the External Storage by plugging a USB3 0 USB storage device to the USB 3 1 Gen1 Type APort storage only located on the StreamLIVE PRO s rear panel A warni...

Page 65: ...Chapter 6 ATEN OnAir PRO App Set 55 A warning message appears if the storage device plugged into the StreamLIVE PRO is not a USB3 0 or later storage device ...

Page 66: ... message appears when a USB3 0 or later storage device is plugged into the StreamLIVE PRO Now you may configure the storage device s record settings or format the device manually Tap the File Name field to adjust the file name of the recording s ...

Page 67: ...pp Set 57 Tap the Split By Time drop down menu to select how long a recording is before splitting into the next recording The drop down menu is shown Tap to manually go through the format process A warning message below appears ...

Page 68: ...tion for Live stream Recording Video Format 1080p30 Video Compression H 264 Audio Compression AAC Video Container Format MP4 Does not support uncompressed recording Record Media USB 3 0 hard drive or USB 3 0 flash drive Does not support SD card ...

Page 69: ... synchronize the ATEN OnAir PRO app with the UC9040 and start streaming using your iPad Follow the steps below Note Facebook is the streaming platform example used in the setup steps below 1 On the iPad open Safari Internet browser and go to the Facebook page Note Make sure your iPad is Internet enabled and is using desktop mode If your iPad is always bringing you to the facebook app or youtube tw...

Page 70: ...ng fields in the stream settings section under the Setting deck of the ATEN OnAir PRO app Note 1 Make sure the eye icon in the Stream Key field is shown as to allow you to paste the key 2 It is highly recommended to check the Use a persistent stream key checkbox to keep this stream key 7 Connect the iPad to your UC9040 The ATEN OnAir PRO app will ask you about the synchronization option Tap Start ...

Page 71: ...tings on the ATEN OnAir PRO app and press the GO LIVE button on the unit or on the ATEN OnAir PRO app 9 Disconnect iPad from the unit and go to the Facebook Connect page Upon receiving the stream the Go Live button on the bottom right of the page will light up ...

Page 72: ...here scope not part of this manual before you start broadcasting your stream 11 Connect your iPad to the unit to control the stream using the ATEN OnAir PRO app Note Streaming on other streaming platforms using the unit requires the same information Server URL and Stream Key refer to their websites for more information ...

Page 73: ...Recording During the live stream or the live stream video recording you can Use the transition function T bar Auto button or Cut button to switch PRV preview image to the PRG preview Press the Pause button to pause streaming Press the GO LIVE button again to stop the stream ...

Page 74: ...StreamLIVE PRO User Manual 64 Edit the video scenes in scene editor tune audio settings in the audio mixer deck adjusting audio delays in the settings deck etc Tap Apply to apply the changes ...

Page 75: ...ear USB 3 1 Gen1 Type A Port of the unit See USB 3 1 Gen1 Type A Port page 7 5 Refer to Upgrading the Unit on page 67 to start firmware upgrade Note A folder named uc9040_img must be created in the root menu of the USB storage device The firmware upgrade file bin must be placed in the uc9040_img folder The firmware upgrade file should look like the following uc9040_Vx y yyy where x and y combine t...

Page 76: ... PRO User Manual 66 x 1 9 y 0 9 The unit will upgrade using the newest firmware For example if the folder has a uc9040_V1 0 080 file and a uc9040_V1 1 102 file the unit will upgrade using the uc9040_V1 1 102 file ...

Page 77: ...s the unit will start upgrading The Volume Meter LED will start filling in from the negative side every 0 5 seconds When all the LEDs are filled they will all dim for 0 5 seconds and start filling in again Pictorial behavior is shown below Note If the upgrade assessment fails the GO LIVE button and the last LED of Volume Meter LEDs will blink every 0 3 seconds Refer to Upgrade Assessment Fail on p...

Page 78: ...Volume Meter LEDs will blink every 0 3 seconds Refer to Upgrade Fail on page 69 for more information Upgrade Assessment Fail When the upgrade assessments fail e g when no USB storage device is connected or USB drive does not have a firmware upgrade file etc the GO LIVE button and the last LED of Volume Meter LEDs will blink every 0 3 seconds Press the GO LIVE button to return the unit to normal op...

Page 79: ...If it fails again it will reboot and try again When this happens it is likely that the upgrade file is corrupted We recommend 1 Unplug the power and the USB storage device from your UC9040 2 Retrieve the firmware file again and recheck the USB preparation process Download Requirements 3 Replug your USB storage device 4 Replug the power The unit will start the upgrade process after booting up If yo...

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Page 81: ...Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company To prevent damage to your installation it is im...

Page 82: ...o not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabi...

Page 83: ...duct model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documentation ...

Page 84: ...XGA 1280x1024 60 WXGA 1440x900 60 UXGA 1600x1200 60 RB WUXGA 1680x1050 60 1080p 60 50 30 25 2160p 60 50 30 25 HDMI 2 3 4 VGA 640X480 60 480p 60 50 30 25 SVGA 800x600 60 XGA 1024x768 60 720p 60 50 30 25 SXGA 1280x1024 60 WXGA 1440x900 60 UXGA 1600x1200 60 RB 1080p 60 50 30 25 Output Resolution SRC PGM HDMI 480p 60 50 30 25 576p 60 50 30 25 720p 60 50 30 25 1080p 60 50 30 25 HDMI Loop Through VGA 64...

Page 85: ...e space Connection 2 x USB 3 1 Gen1 Type A Female Blue 1 x USB Type C 1 x GbE LAN Port Environmental Operating Temperature 0 40 ºC Storage Temperature 20 60 ºC Humidity 0 80 RH Non Condensing OS Support iPad Pro 3rd gen with iOS 11 or later The following iPad with iOS 11 or later Additional Apple Lightning USB 3 Adapter is required iPad Pro 9 1st gen iPad Pro 12 9 1st gen iPad Pro 10 5 2nd gen iPa...

Page 86: ...s serve a large portion of the Internet content today including web objects text graphics and scripts downloadable objects media files software documents applications e commerce portals live streaming media on demand streaming media and social media sites RTMP RTMPS and RTSP Protocols UC9020 supports RTMP RTMPS protocol but not RTSP The Real Time Messaging Protocol RTMP was initially a proprietary...

Page 87: ...ar see A Warranty for further details Cables and accessories are not covered by the Standard Warranty What is covered by the Limited Hardware Warranty ATEN will provide a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an ident...

Page 88: ...pei City 221 Taiwan Phone 886 2 8692 6789 Fax 886 2 8692 6767 TECHNICAL SUPPORT CENTER 886 2 8692 6959 Printing Date 2020 07 30 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners Manual Part No PAPE 0402 AT1G ...

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