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ATEN CE604 User Manual Download Page 6

CE604 User Manual

vi

4. The Firmware Upgrade Utility

Upgrade Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Local Unit Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Remote Unit Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Local and Remote Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

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Summary of Contents for CE604

Page 1: ...DVI Dual View KVM Extender CE604 User Manual www aten com...

Page 2: ...nvironment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communic...

Page 3: ...ftware The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such...

Page 4: ...thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE604 since th...

Page 5: ...s 3 Computers 3 Cables 3 Operating Systems 4 Components 5 CE604L Local Unit Front View 5 CE604R Remote Unit Front View 6 CE604L Local Unit Rear View 7 CE604R Remote Unit Rear View 8 2 Hardware Setup R...

Page 6: ...cal Unit Mode 20 Remote Unit Mode 23 Local and Remote Mode 25 Upgrade Succeeded 27 Upgrade Failed 28 Appendix Safety Instructions 29 General 29 Rack Mounting 31 Technical Support 32 International 32 N...

Page 7: ...features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes the steps that are necessary to quickly and safely set up your installatio...

Page 8: ...ndicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered list...

Page 9: ...d barcode scanners In addition it supports an advanced PC Wake Up feature which allows you to simply press a pushbutton from the remote dual view console to wake a PC at the local site The CE604 elimi...

Page 10: ...default EDID technology set up various configurations via hotkeys RS 232 serial channel connect to a serial terminal or serial devices such as touchscreens and barcode scanners Baud Rate up to 9600 b...

Page 11: ...e layout we strongly recommend that you use ATEN s high quality custom KVM Cable that is provided with this package Cat 5e cable is required to connect the Local and Remote CE604 Units Cable of a lowe...

Page 12: ...CE604 User Manual 4 Operating Systems Supported operating systems are shown in the table below Windows Linux Sun Mac...

Page 13: ...nnect your computer to the appropriate ports 2 USB Type B Input The USB cable from your computer or USB hub plugs in here Note The provided USB DVI KVM cable set includes this USB cable 3 Audio Ports...

Page 14: ...monitor s to these ports 3 EQ Switch 2 Use this to adjust the video quality of the remote console connected to DVI port 2 4 Wake Up button Press this if you are at the remote console s location and yo...

Page 15: ...switch to turn on the firmware upgrade mode Reset the power to proceed with the firmware upgrade Switch it off and reset the power to return to normal mode 4 RS 232 Serial Port Connect the RS 232 cab...

Page 16: ...S 232 serial devices such as touchscreens or barcode scanners plug into this port 4 USB The USB cable for your keyboard mouse plugs in here 5 Audio Ports These mini stereo ports are for the speakers g...

Page 17: ...he bracket into any convenient location on the rack Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws 1 Important safety information regar...

Page 18: ...e two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sur...

Page 19: ...g wire Solder this wire to the RJ 45 connector as shown in the diagram below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight c...

Page 20: ...on the KVM switch 3 Plug a compatible monitor display into the CE604R front panel DVI port Do the same or a second monitor display 4 Optional For control of serial devices connect the RS 232 serial po...

Page 21: ...Chapter 2 Hardware Setup 13 Installation Diagrams Front View Rear View 3 CE604L Front Local PC DVI cable USB DVI KVM cable set CE604R Front 1 2 CE604L Rear CE604R Rear Cat 5e cable 4 5 6 7 8...

Page 22: ...CE604 User Manual 14 This Page Intentionally Left Blank...

Page 23: ...tus as shown in the tables following CE604L Local Units LED Indication Link Green Lights steadily to indicate that the connection to the Remote unit is ok Flashes every 0 25 seconds to indicate that t...

Page 24: ...bination to invoke HSM see Alternate HSM Invocation Keys page 17 LED Indication Link Green Lights steadily to indicate that the connection to the Local Unit is ok Flashes every 0 25 seconds to indicat...

Page 25: ...exit hotkey mode With some operations you must exit manually To exit HSM manually press Esc or Spacebar Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the de...

Page 26: ...ation keys k Wakes a computer on the local site F1 Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac compatible keyboard operating platfo...

Page 27: ...ormation relating to them http www aten com Upgrade Methods There are three ways to upgrade the CE604 firmware as follows Upgrade the CE604L Local Unit Mode individually Upgrade the CE604R Remote Unit...

Page 28: ...S 232 cable to connect a COM port on your computer to the CE604L s RS 232 port Note The Serial RS 232 cable is not provided in the package Starting the Upgrade To upgrade your firmware 1 Run the downl...

Page 29: ...s If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you did not enable...

Page 30: ...at the procedure was successful 1 Click Finish to close the Firmware Upgrade Utility 2 After successfully upgrading the firmware unplug the Local Unit s power adapter 3 Turn the FW Upgrade switch Off...

Page 31: ...to connect a COM port on your computer to the CE604L s RS 232 port Note The Serial RS 232 cross spider cable is not provided in the package Starting the Upgrade To upgrade your firmware 1 Run the down...

Page 32: ...or Cancel If you did not enable Check Firmware Version the Utility installs the upgrade files without checking whether or not they are a higher level As the upgrade proceeds status messages appear in...

Page 33: ...ters 2 Make sure both units are connected using two Cat 5e cables 3 In the Local Unit s rear panel turn the FW Upgrade switch On 4 Plug in the power adapter and power on the CE604R 5 Plug in the power...

Page 34: ...te Units are listed in the Device List panel and automatically selected for upgrade Note You can select either the Local or Remote Unit if you want to upgrade the devices individually or select both d...

Page 35: ...Blue firmware upgrade is in progress Magenta firmware upgrade is successful Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful 1 Click F...

Page 36: ...complete successfully You should repeat the upgrade procedure from the beginning For the Local and Remote Unit upgrade mode upgrading both units at the same time If the CE604L upgrade failed switch t...

Page 37: ...ilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The de...

Page 38: ...or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur u...

Page 39: ...out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload...

Page 40: ...forehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the...

Page 41: ...ouse N A 1 x USB Type A Female White RS 232 1 x DB 9 Female Black 1 x DB 9 Male Black Power 1 x DC Jack Black Sub Main 2 x RJ 45 Female Black LEDs Link 1 Green 1 Green Power 1 Green 1 Green Switches C...

Page 42: ...ate Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF TH...

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