ATEN Altusen KL0116 User Manual Download Page 52

Page: 52 / 60

Clear Login Information

If you are unable to perform an Administrator login for any reason (i.e. corrupted
or forgotten username and password), follow these steps to clear the login:

1. Power off the switch and then remove the top cover of the switch

module case.

2. Short the jumper labeled Default Password located on the front right of

the switch’s main board.

3. Power on the switch.
The following message appears on the LCD display:

USERNAME AND PASSWORD INFORMATION HAS BEEN
CLEARED. PLEASE POWER OFF THE SWITCH, REMOVE
THE JUMPER, CLOSE THE CASE, THEN RESTART.

. After restarting, the OSD login function behaves the same as the first

time the switch was run. You can now reset passwords for
the Administrators and Users.

WARNING!

Performing the tasks from pages 50 - 52 improperly

could void your warranty. Continue at your own risk. If you are
uncertain as to what to do, please contact Altusen service support

5 0

Summary of Contents for Altusen KL0116

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Page 3: ...inst harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communication Opera tion of this equipment in a residential area is likely to cause harmful interference in which case the user will b...

Page 4: ...ters Cables KL0116frontview KL0116rearview Chapter 2 Installation Single station installation Daisychaining Hotplugging Switching station positions Hot plugging CPU ports Hot plugging console ports Powering off and restarting PortIDnumbering 10 11 11 12 12 12 13 15 04 05 05 06 06 06 04 09 16 Chapter 3 HotKey Operation HotKey port control Activating HotKey mode Selecting the active port 16 16 18 18...

Page 5: ...y Beforeyoubegin Starting the upgrade Upgrade succeeded Upgrade failed Appendix Limited Warranty Index Chapter 3 cont 25 25 26 27 28 28 29 31 35 35 36 37 25 39 39 40 42 42 46 Chapter 6 Control KL0116 Remotely 45 57 56 21 22 22 23 23 24 Auto scanning Setting the scan interval Activating auto scan Skipmode HotKey beeper control HotKey summary table ...

Page 6: ...basic single stage hookup through a complete daisy chained operation Chapter 3 Hotkey Operation describes the concepts and procedures for port control using Hotkeys Chapter 4 OSD Operation provides detailed information about how to navigate and use both the administrator and user On Screen Display OSD features Chapter 5 The Firmware Upgrade Utility provides required information to upgrade the KL01...

Page 7: ...h p m e d n a e m i t d r a o b y e k r u o y n o s s e r p o t y e k a s e t a c i d n I y e k t l A e h t s s e r p t l A e m i t e m a s e h t t a s y e k l o r t n o C d n a t l A e h t s s e r p l r t C t l A e m a s e h t t a s y e k l o r t n o C d n a t l A e h t s s e r p l e D l r t C t l A y e k e t e l e D e h t s s e r p n e h t d n a e m i t t x e t e p y T d r a o b y e k r u o y n ...

Page 8: ... t f o e m o s s e b i r c s e d g n i t o o h s e l b u o r t e n i l n O t i s i V s n o i t u l o s e l b i s s o p s e d i v o r p d n a s m e l b o r p d e r e t n u o c n e e t i s b e w t r o p p u s N E S U T L A e h t t r o p p u s m o c n e s u t l a w w w p t t h s e t a d p U e r a w t f o S e r a w m r i f d n a s r e v i r d r e t u p m o c t s e t a l e h t d a o l n w o d o T e t i...

Page 9: ... model number serial number and date of purchase Your current computer configuration including operating system revision level add on boards and software Error messages displayed at the time the error occurred The sequence of computer operations that cause the error Any other helpful information 7 ...

Page 10: ...10 8 ...

Page 11: ...rately Additionally the KL0116 features high density 15 pin connectors instead of the usual 25 pin connectors This space saving innovation allows installation of a full 16 port switch in a 1U space on a system rack An included Firmware Upgrade Utility protects your KL0116 investment You can stay current with the latest functionality improvements by downloading firmware update files from the ALTUSE...

Page 12: ...e option to control your servers from up to 500 away AutoScan feature for monitoring selected computers Hot pluggable add or remove computers without having to power down the Switch Auto sensing of station position on daisy chained installations no need for manual DIP switch setting Port names automatically reconfigured when station sequence is changed Two level password security up to four author...

Page 13: ...quired to physically move from one computer to another Package Contents The complete 16 Port LCD Console KVM Switch package includes the following items 1KVMSwitch KL0116 1 Power Cord 2 Custom KVM Cable Sets 1 Rack Mounting Kit optional 1 Firmware Upgrade Cable 1 User Manual 1 Quick Start Guide 1 Warranty Registration Card Check to make sure that each item in the above list is included in your pac...

Page 14: ...um signal integrity and to simplify the layout Altusen strongly recommends using the high quality Altusen Custom Cable sets shown and described below KC1700 KC1701 For MACs a USB to PS 2 converter is required purchased separately The video resolution needs to be set to either 800 x 600 or 1024 x 768 For Linux systems the mouse needs to be set as a 2 button PS 2 mouse KC5202P KC5203P NOTE 1 The KL0...

Page 15: ...owing describes the LED light indicators A GREEN On Line LED indicates the corresponding attached computer port is up and running A RED Selected LED indicates the corresponding attached computer has the KVM focus Under normal conditions the LED is steady When accessing its port under Auto Scan Mode see page 21 the LED flashes Each time the KL0116 powers on the Switch performs a self test The On Li...

Page 16: ...en to perform a system reset 10 Lock Set to the locked position to prevent the unit from sliding out while moving the rack 11 Remote Console Control Use the far right button to toggle the KVM focus between the local console built in LCD display keyboard and touchpad and remote console external See Chapter 6 for more information The local and Remote LEDs indicate the operating status of the local a...

Page 17: ...are present both can access the switch NOTE For detailed information on using the KL0116 with a remote console see Chapter 6 The Select button located at the far right of the LCD display controls see page 14 toggles the KVM focus between the local the built in LCD display keyboard and touchpad and remote external consoles 6 Firmware Upgrade Port The Firmware Upgrade Cable plugs into the Firmware U...

Page 18: ...16 s Power Socket and then plug the power adapter into an AC power source 3 Turn on the power to the KL0116 4 Turn on the power to the computers Daisy Chaining To control even more computers up to 31 additional switches can be daisy chained down from the first KVM switch In a complete installation you can control up to 512 computers from the KL0116 s integrated slide out console 16 Single Station ...

Page 19: ...on Out to Third Station In etc 3 Use KVM cable sets described in the Cables section page 12 to connect any available KL0116 CPU port to the Keyboard Video and Mouse ports of the computers you are installing 4 Plug the female end of the power cord into the KL0116 s power socket and then plug the male end into the AC power source 5 Repeat the above steps for any additional KH0116 units you plan to a...

Page 20: ...computer operating system does not support hot plugging Hot Plugging Remote Console Ports You can hot plug the keyboard monitor and mouse When hot plugging the mouse follow these steps Unplug the mouse and plug in again to reset the mouse for example NOTE If there is no response to keyboard or mouse input perform a keyboard and mouse reset by pressing the Reset button IN see page14 Powering Off an...

Page 21: ...he corresponding connection port on the KL0116 station The Station Number precedes the Port Number Station and Port numbers 1 9 include a preceding zero and display as 01 09 For example a computer attached to Port 6 of Station 12 has a Port ID of 12 06 Port Selection You can select ports using the following two methods entering Hotkey combinations from the keyboard or using the On Screen Display O...

Page 22: ...he following Hot Key Port Control features Selecting the Active Port Auto Scanning Skip Mode Activating Hot Key Mode All Hot Key operations begin by activating Hot Key Mode To activate Hot Key mode follow these steps 1 Hold down the Num Lock key 2 At the same time press and release the minus key 3 Release the Num Lock key Num Lock NOTE Release the minus key within second or Hot Key activation stop...

Page 23: ...allation with a Hot Key combination that specifies the Port ID of the connected CPU Port To select the active port follow these steps 1 Activate Hot Key Mode see page 20 2 Key in the Port ID The Port ID numbers display on the Command Line as you type each number For example enter 0305 to switch to port 5 of the 3rd KVM on the chain If you make a mistake use Backspace to erase the wrong number 3 Pr...

Page 24: ...er T and the numbers display on the command line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter You automatically exit Hot Key Mode and are ready to activate Auto Scanning Activating Auto Scan To activate Auto Scanning enter the following Hot Key combination 1 Activate Hot Key mode see page 20 2 Press A Hot Key mode stops automatically Auto Scan mode...

Page 25: ... computers in order to monitor them manually You can wait on a particular port for as long as you like unlikeAuto Scanning which automatically switches after a fixed interval To activate Skip mode key in the following Hot Key combination 1 Activate Hot Key mode see page 20 2 Press Arrow Arrow refers to one of the Arrow keys After pressing Arrow Hot Key Mode automatically exits and Skip Mode activa...

Page 26: ...a v i t c A t f e l r o P s s e r p n a c S o t u A e s u a p o T e s u o m g n i k c i l c r o y e k y n a s s e r p n a c S o t u A e m u s e r o T e s u o m k c i l c t f e l e h t m o r f s p i k s d n a e d o m p i k S s e t a v i t c A t r o p e l b i s s e c c a s u o i v e r p a o t t n e r r u c e h t m o r f s p i k s d n a e d o m p i k S s e t a v i t c A t r o p e l b i s s e c c a t ...

Page 27: ...d to the KVM The OSD Main Menu displays a list of function key controls connected computers and symbols that indicate a computer s status The OSD includes a two level password system Administrator and User To activate the OSD Main Menu follow these steps 1 Press the pre assigned hotkey Scroll Lock two times The login window appears NOTE Optionally you can assign the Control key as the Main Menu ho...

Page 28: ...and deactivate the OSD press Esc or click the X at the upper right corner To logout of the OSD press F8 or click F8 LOUT at the top of the screen To move up or down through the list one line at a time press the up down arrows keys or click the up down triangle symbols located on the OSD s right scroll bar To move up or down through the list one screen at a time press the PgUp or PgDn key or click ...

Page 29: ...c to return to the previous menu level g n i d a e H u n e M n i a M n o i t p i r c s e D N P N S r e b m u N n o i t a t S s r e b m u n D I t r o P e h t t s i L e h t n o s t r o p U P C l l a r o f r e b m u N t r o P e h t e v o m r e t u p m o c a s s e c c a o T n o i t a l l a t s n i d n a t s i l e h t n i r e t u p m o c a r e v o r a b t h g i l h g i h r e t n E s s e r p n e h t V Q...

Page 30: ...nter To use the Port ID method type 2 and the Port ID then press Enter NOTE You can enter a partial Name or Port ID In this case the screen displays computers for which the current User has view privileges see Set Accessible Ports on page 34 and that match the Name or Port ID pattern regardless of the current List setting see F2 LIST in next section To return to the OSD Main Menu screen without se...

Page 31: ...d at the top of the Main Menu screen n o i t p O n i a M n o i t p i r c s e D L L A n o i t a l l a t s n i e h t n o s t r o p e h t l l a s t s i L N O D E R E W O P d e h c a t t a h t i w s t r o p e s o h t y l n o s t s i L n o d e r e w o p s r e t u p m o c W E I V Q w e i V k c i u Q s a d e t c e l e s s t r o p e h t y l n o s t s i L n o T R O P W E I V K C I U Q T E S e e s s t r o P...

Page 32: ...r o t i n o m n e e r c s n o e r e h w y n a y a l p s i d D I t r o P e h t n o i t i s o p o T e h t e s u o s l a n a c u o Y s y e k w o r r a r o e s u o m e h t e s u k c o L m u N h t i w d a p y e k c i r e m u n e h t n o s y e k w o r r a f f o s s e r p u n e m t e S e h t o t n r u t e r d n a n o i t i s o p e h t k c o l o T e s u o m e h t k c i l c e l b u o d r o r e t n E N O I ...

Page 33: ... g a p n o N A C S 7 F e e s n a c S o t u A d n a 5 3 e g a p L L A s i t l u a f e d e h T e d o m m o r f t c e l e s n a c u o Y T E S e e s e l b i s s e c c a s a t e s s t r o p l l a L L A 4 3 e g a p n o S T R O P E L B I S S E C C A d n a e l b i s s e c c a s a t e s s t r o p l l a N O D E R E W O P n o d e r e w o p r e s u a y b e l b i s s e c c a s a t e s s t r o p l l a W E I V K...

Page 34: ... s s a p s r e b m u n e h t e v i t c e f f e s i e r u t a e f y t i r u c e s e h t t a h t e r u s n e o T r o f s d r o w s s a p d n a e m a n r e s u r e t n e t s u m r o t a r t s i n i m d a y n a s r e s u r u o f n a h t s s e l e r a e r e h t f i n e v e s r e s u r u o f l l a e m a n r e s u g n i r e t n e t u o h t i w n i g o l n a c r e s u d e n g i s s a n u d r o w s s a p d...

Page 35: ... s a s r a e l c d n a s g n i t t e s R E P E E B E T A V I T C A n a c S o t u A e h t e m i t h c a e d n u o s r e p e e b a s e t a v i t c A t r o p a s e s s e c c a 6 3 e g a p n o N A C S 7 F e e s n o i t c n u f u n e m D S O n a n o e d a m s i y r t n e d i l a v n i n a r o t l u a f e d r e p e e b e h t e t a v i t c a o t s e Y Y t c e l e S r e p e e b e h t e t a v i t c a e d o...

Page 36: ...o p y b t r o p a n o n o i t a l l a t s n i e h t n o s r e t u p m o c w o l e b d e b i r c s e d t l u a f e d s s e c c a l l u f F y l n o w e i v V s r e s u n o y a l p s i d t o n s e o d t r o p s s e c c a o n k n a l B T S I L u n e M n i a M s s e r p n e h t d n a t r o p t e g r a t e h t t c e l e s s s e c c a r e s u t e s o T V F n o i t c e l e s h c a e h g u o r h t e l c y ...

Page 37: ... the list Press to switch to the next computer in the list Press to switch to the last computer on the previous KVM station in the list Press to switch to the first computer on the next KVM station in the list NOTE When you Skip you only Skip to the previous or next available computer that is in the Scan Skip Mode selection When you select a port for Scan Skip Mode a left right triangle symbol app...

Page 38: ... You must exit BRC mode to regain mouse control To exit BRC mode activate the OSD use the OSD hotkey and then press F6 or click the F6 menu option F7 SCAN To activate the SCAN function press F7 or click the F7 menu option located at the top of the Main Menu screen SCAN allows you to automatically switch among available computers at regular user defined intervals The following list describes SCAN f...

Page 39: ...click the F8 menu option located at the top of the Main Menu screen LOUT logs out and exits the OSD To regain access to the OSD you must activate and then login to the OSD LOUT is different then pressing Esc Esc temporarily deactivates the OSD allowing you to regain access by pressing the OSD Hotkey without a login sequence NOTE 1 After re entry to the OSD the OSD Main Menu appears and the screen ...

Page 40: ...40 38 ...

Page 41: ...eving the firmware upgrade software and systematic instructions to complete the upgrade process Before You Begin To prepare for the firmware upgrade follow these steps 1 Use a computer that is not part of your KVM installation and visit http www altusen com support Select your device model name to view a list of available firmware upgrade packages 2 Select the firmware upgrade package you want to ...

Page 42: ...n Press Enter Press Y to activate Firmware Upgrade mode Starting the Upgrade To upgrade your firmware follow these steps 1 Start the firmware upgrade program that you previously downloaded by doing either of the following Double click the file icon Click Start and then Run Type the path to the file you want to open The Firmware Upgrade Utility Welcome screen appears 2 Read the License Agreement Se...

Page 43: ...ssage appears in the Status Messages pane as the upgrade proceeds The Progress bar graphically displays how much of the installation has completed If you enabled Check Firmware Version the Utility compares the KVM device s firmware version with that of the upgrade files If the device firmware version is higher an alert message appears Click Yes to continue or No to cancel the upgrade 41 ...

Page 44: ...ware Upgrade Recovery Switch information on page 15 Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully an alert message appears providing you with the option to retry Click Yes to retry If you click No the Upgrade Failed sc...

Page 45: ...45 Click Cancel to close the Firmware Upgrade Utility 43 ...

Page 46: ...46 44 ...

Page 47: ...ote Console Station KA9250 see the KA9250 drawing for details Note To assure optimum video quality use Category 5E also called Enhanced Category 5 or Category 6 cabling with solid conductors Use standard patch cables for short distance patching not for long distances such as 500 For additional information on cabling standards contact your cable manufacturer 2 Plug the keyboard monitor and mouse in...

Page 48: ...rol Appendix s t i n U s r e t u p m o C s t i n U s r e t u p m o C s t i n U s r e t u p m o C s t i n U s r e t u p m o C 1 6 1 1 9 4 4 1 9 2 1 7 1 2 7 2 7 5 2 5 2 0 0 4 5 8 3 2 2 3 7 1 0 1 0 6 1 5 4 1 8 1 8 8 2 3 7 2 6 2 6 1 4 1 0 4 3 8 4 3 3 1 1 6 7 1 1 6 1 9 1 4 0 3 9 8 2 7 2 2 3 4 7 1 4 4 4 6 9 4 2 1 2 9 1 7 7 1 0 2 0 2 3 5 0 3 8 2 8 4 4 3 3 4 5 0 8 5 6 3 1 8 0 2 3 9 1 1 2 6 3 3 1 2 3 9 2 4...

Page 49: ... f e l r e p p U n o i t a r u D y a l p s i D D I t r o P s d n o c e s 3 e d o M y a l p s i D D I t r o P e m a N t r o P r e b m u N t r o P n o i t a r u D n a c S s d n o c e s 5 e d o M p i k S n a c S l l A r e k n a l B n e e r c S d e l b a s i d 0 t u o e m i T t u o g o L d e l b a s i d 0 r e p e e B d e t a v i t c a Y s t r o P e l b i s s e c c A s t r o p l l a n o s r e s u l l a...

Page 50: ...5 4 J R x 1 n o i t c e l e S t r o P y e k t o H D S O n i a h C y s i a D t u O n i a h C y s i a D M 5 2 B D 1 s e h c t i w S r e w o P h c t i w s r e k c o R x 1 r e v o c e R W F h c t i w s e d i l S x 1 t e s e R n o t t u b h s u p d e s s e c e r i m e S x 1 l o r t n o C e t o m e R n o t t u b h s u p g n i k c o L x 1 s D E L e n i l n O n e e r G 6 1 d e t c e l e S d e R 6 1 n O r ...

Page 51: ... e R o e d i V D C L T F T 5 1 8 6 7 x 4 2 0 1 n o i t p m u s n o C r e w o P W 6 2 z H 0 5 V 0 3 2 W 6 2 z H 0 6 V 0 2 1 e r u t a r e p m e T g n i t a r e p O F 2 2 1 F 2 3 C 0 5 0 e r u t a r e p m e T e g a r o t S F 0 4 1 F 4 C 0 6 0 2 y t i d i m u H H R 0 8 0 g n i s u o H l a t e M t h g i e W g k 7 3 1 s b l 0 3 H x W x L s n o i s n e m i D 5 7 1 x 9 1 x 4 2 m c 5 4 x m c 6 2 8 4 x m c...

Page 52: ...in board 3 Power on the switch The following message appears on the LCD display USERNAMEAND PASSWORD INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWITCH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART 4 After restarting the OSD login function behaves the same as the first time the switch was run You can now reset passwords for the Administrators and Users WARNING Performing the tasks from pages...

Page 53: ...e KVM module from the unit chassis for maintenance To remove the KVM module from the unit chassis follow these steps 1 Slide the unit to the out position 2 Remove the eight module attachment screws four above and four below 4 Pull the KVM module away Note The slider brackets and extender arm go with the KVM module ...

Page 54: ...moving the Keyboard and Touchpad You can easily remove the keyboard and touchpad for repair or maintenance Follow these steps to remove the keyboard and touchpad 1 Remove the five cover plate screws 2 Lift the cover plate up and away ...

Page 55: ...o l e v e l e t i h w d n u o r g e r o f e h t s t s u j d A e s a h P e g a m i n e e r c s e h t f o e z i s l a c i t r e v e h t s t s u j d A k c o l C e g a m i n e e r c s e h t f o e z i s l a t n o z i r o h e h t s t s u j d A n o i t i s o P H y l l a t n o z i r o h l e n a p D C L e h t n o a e r a y a l p s i d e h t s n o i t i s o P t h g i r r o t f e l a e r a y a l p s i d e h ...

Page 56: ...t come attached to the KL0116 allow the unit to be installed in standard 1U racks If the unit can fit into your rack as is simply slide it into the rack and screw it securely in place OptionalRackMounting If there is not enough clearance for the unit to slide into the rack when the rear flanges face outward the problem can be resolved with the following procedure 1 Unscrew the rear mounting bracke...

Page 57: ...he flange and the rear of the chassis in order to have enough room to screw the tab to the flange see step 4 3 Slide the unit into the rack 4 Screw the metal tabs to the rear flanges 5 Secure the unit to the rack with the front flanges and rear tabs ...

Page 58: ...anyone other than Altusen This warranty does not cover products sold AS IS or WITH FAULTS INNOEVENTSHALLALTUSEN SLIABILITYEXCEEDTHEPRICEPAIDFORTHEPRODUCT FURTHER ALTUSENSHALLNOTBERESPONSIBLEFORDIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIALDAMAGES RESULTING FROM THE USE OF THE PRODUCT IT SACCOMPANYING SOFTWARE OR IT S DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITA...

Page 59: ...8 LOUT Factory Default Settings Firmware upgrade cable G I GOTO Hardware requirements HotKey Beeper Control HotKey Control Hot Plugging Invoking Auto Scan 28 28 29 31 35 35 36 37 47 11 39 OSD Pausing Auto Scan Port Control Recovery Switch Remote Console Ports O P R S Scan Duration Selecting the Active Port Setting the Scan Interval Single Stage Summary Table Switching Stations 57 33 31 31 21 36 33...

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