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CL5708I / CL5716I User Manual

Contents

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

Chapter 1.
Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2.
Hardware Setup

Cabling Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Daisy Chain Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 3.
Basic Operation

Opening the Console  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Closing the Console  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Operating Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Summary of Contents for 4719264645624

Page 1: ...LCD KVM over IP Switch CL5708I CL5716I User Manual www aten com ...

Page 2: ... which case the user will be required to correct the interference at their own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not e...

Page 3: ...efective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the respons...

Page 4: ...g Kit Long Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CL5708I CL5716I since this manual was publi...

Page 5: ...i Chapter 1 Introduction Overview 1 Features 3 Requirements 6 Remote User Computers 6 6 External Console 6 Server 6 Cables 7 Operating Systems 7 Components 9 Front View 9 Rear View 11 Chapter 2 Hardware Setup Overview 13 Before you Begin 13 Standard Rack Mounting 14 Grounding 15 Single Level Installation 16 Cabling Diagrams 18 Daisy Chain Installations 19 Chapter 3 Basic Operation Opening the Cons...

Page 6: ...nufacturing Number 31 OSD Login 31 OSD Hotkey 31 OSD Main Screen 32 OSD Main Screen Headings 33 OSD Navigation 33 OSD Functions 34 F1 GOTO 34 F2 LIST 35 F3 SET 36 F4 ADM 38 F5 SKP 41 F6 BRC 42 F7 SCAN 43 F8 LOUT 43 Chapter 5 Keyboard Port Operation Hotkey Port Control 45 Invoke Hotkey Mode 46 Local Console 46 Number Lock and Minus Keys 46 Control and F12 Keys 46 Remote Sessions 47 Scroll Lock 47 C...

Page 7: ...ent AP 63 Chapter 7 The User Interface The Web Browser Main Page 65 Page Components 66 The Tab Bar 67 The AP GUI Main Page 68 The Control Panel 70 WinClient Control Panel 70 WinClient Control Panel Functions 72 Macros 75 Hotkeys 75 Video Settings 81 The Message Board 86 Button Bar 86 Message Display Panel 87 Compose Panel 87 User List Panel 87 Zoom 88 The On Screen Keyboard 89 Changing Languages 8...

Page 8: ...s 107 Adding a Favorite 107 Modifying a Favorite 109 User Preferences 110 Sessions 112 Access 113 Port Level Browser GUI Interface 113 Port Level AP GUI Interface 115 Saving Changes 116 Port Configuration 117 Device Level 117 Port Level 118 Port Properties 118 Chapter 9 User Management Overview 121 Browser GUI 121 AP GUI 121 Users 123 Adding Users 123 Modifying User Accounts 127 Deleting User Acco...

Page 9: ...Date Time 152 Time Zone 152 Network Time 153 Chapter 11 Log Overview 155 Browser GUI 155 AP GUI 155 Log Information 156 Filter 156 Chapter 12 Maintenance Overview 159 Browser GUI 159 AP GUI 159 Firmware Upgrade 160 Backup Restore 161 Backup 161 Restore 162 Ping Host 163 System Operation 164 Clear Port Names 164 Restore Default Values 164 Reset on exit 164 Chapter 13 Download Overview 165 Chapter 1...

Page 10: ...igure 179 Events 180 Search 180 Maintenance 182 Options 183 Help 183 The Log Server Main Screen 184 Overview 184 The List Panel 185 The Event Panel 185 Chapter 16 Keyboard Emulation Mac Keyboard 187 Sun Keyboard 188 Chapter 17 The Firmware Upgrade Utility Introduction 189 Downloading the Firmware Upgrade Package 189 Preparation 190 Starting the Upgrade 191 Upgrade Succeeded 193 Upgrade Failed 193 ...

Page 11: ...d Java Client AP 214 Sun Systems 215 Mac Systems 215 The Log Server 216 Panel Array Mode 216 IP Address Determination 219 The Local Console 219 IP Installer 219 Browser 220 IPv6 221 Link Local IPv6 Address 221 IPv6 Stateless Autoconfiguration 222 Port Forwarding 223 Additional Mouse Synchronization Procedures 224 Windows 224 Sun Linux 225 Additional Video Resolution Procedures 226 Trusted Certific...

Page 12: ...CL5708I CL5716I User Manual xii Overview 237 Keyboard Invocation Keys 238 About SPHD Connectors 238 Limited Hardware Warranty 239 What is covered by the Limited Hardware Warranty 239 ...

Page 13: ...pter 5 Keyboard Port Operation details all of the concepts and procedures involved in the hotkey operation of your CL5708I CL5716I installation Chapter 6 Logging In describes how to log in to the KVM over IP switch with each of the available access methods from a local console an Internet browser a stand alone Windows application AP program and a stand alone Java application AP program Chapter 7 T...

Page 14: ...Operation provides detailed information on accessing and operating the devices connected to the KVM over IP switch s ports Chapter 15 The Log Server explains how to install and configure the Log Server Chapter 16 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 17 The Firmware Upgrade Utility explains how to use this utility to upgrade th...

Page 15: ... keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates cr...

Page 16: ...mputer performing operations on the servers connected to the switch that is remote from him Remote servers We refer to the servers as Remote servers when we think of them from the Local Client User s point of view since although they are locally attached to the switch they are remote from him When we describe the overall system architecture we are usually speaking from the switch s point of view i...

Page 17: ... computers As many as 15 additional compatible KVM switches can be daisy chained to the CL5708I CL5716I so that up to 128 or 256 computers can all be controlled from a single keyboard monitor and mouse console see the Appendix for a list of compatible ATEN switches The CL5708I CL5716I is built on a modular design The KVM section can be detached from the switch section for convenient maintenance an...

Page 18: ...its automatic scanning and monitoring of the activities of all computers running on the installation one by one There is no better way to save time and money than with a CL5708I CL5716I installation By using the CL5708I CL5716I with its sliding LCD console to manage your installation you eliminate the expense of having to purchase a separate keyboard monitor and mouse for each computer save all th...

Page 19: ...s multimedia USB keyboards for Windows Mac and Sun Auto PS 2 and USB interface detection Keyboard and mouse emulation PS 2 and USB for smooth switching and simultaneous booting of multiple computers even when the console focus is elsewhere Superior video quality supports resolutions up to 1280 x 1024 75 Hz DDC2B for the local console up to 1920 x 1200 60 Hz 24 bit color depth for remote sessions N...

Page 20: ... to power down the switch Beeper on off via hotkey and OSD Firmware upgrades to all chained KVM switches CS1708A CS1716A at the same time via the daisy chain cable Extra console port manage computers from an external console monitor USB or PS 2 keyboard and mouse Supports external USB mouse Conveniently located station and port selectors each with two 7 segment LED displays to quickly switch to ta...

Page 21: ...1U of rack space DDC emulation video settings of each computer are automatically adjusted for optimal output to the monitor Standard 105 key keyboard Keyboard status restored when switching computers Keyboard language supports English US English UK French German German Swiss Greek Hungarian Italian Japanese Korean Russian Spanish Swedish and Traditional Chinese ...

Page 22: ...e browser based Java Client Viewer the latest version of the Java Runtime Environment JRE must be installed and at least 205MB of memory must be available after installation For the Windows Client AP DirectX 8 must be present and at least 90MB of memory must be available after installation For the Java Client AP the latest version of the Java Runtime Environment JRE must be installed and at least ...

Page 23: ...rformance For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality CS Custom Cable sets described below Operating Systems Supported operating systems are shown in the table below Function Length Part Number KVM switch to KVM switch Daisy chaining 0 6 m 1 8 m 3 m 5 m 15 m 2L 1700 2L 1701 2L 1703 2L 1705 2L 1715 KVM switch to computer PS 2 1 2 m 1 8...

Page 24: ...CL5708I CL5716I User Manual 8 UNIX AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 22 OS Version ...

Page 25: ...is pictured in the diagrams of this chapter However the CL5708I is the same as the CL5716I except that it has 8 KVM ports 16 2 1 2 4 3 5 6 14 15 13 12 11 10 9 8 7 EXIT I LIGHT Press the Exit Light pushbutton for two seconds to turn the LED light ON or Off Default On ...

Page 26: ...e Manual Port Switching page 28 9 External Mouse Port A USB mouse port is provided for users who prefer to use an external mouse 10 Power LED Lights to indicate that the unit is receiving power 11 Rack Mounting Brackets The rack mount brackets located at each corner of the unit secure the chassis to a system rack 12 Lock LEDs Num Lock Caps Lock Scroll Lock LEDs are located here 13 Reset Switch Loc...

Page 27: ...ors has been specifically modified so that only KVM cables designed to work with this switch can plug in see the Cables section on page 7 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers 5 Grounding Terminal The grounding wire used to ground the switch attaches here 6 LAN Port The cable that connects the unit to the network 10 100 Mbps plu...

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Page 29: ...er to screw it in 2 The standard rack mounting kit does not include screws or cage nuts If you need additional screws or cage nuts contact your rack dealer 3 Allow at least 5 1 cm on each side for proper ventilation and at least 12 7 cm at the back for the power cord and cable clearance 4 Optional mounting kits including single person Easy Installation kits are available with a separate purchase S...

Page 30: ...CL5708I CL5716I The kit enables the switch to be mounted in rack with a depth of 42 0 77 0 cm To rack mount the switch do the following 1 While one person positions the switch in the rack and holds it in place the second person loosely screws the front brackets to the rack L Brackets Side Mountng Brackets ...

Page 31: ...s contact the rack then screws the L brackets to the rack 3 After the L brackets have been secured tighten the front bracket screws Grounding To prevent damage to your installation it is important that all devices are properly grounded Use a grounding wire to ground the CL5708I CL5716I by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded ...

Page 32: ...ort 3 Optional Use the console cable provided with the package to connect a keyboard monitor and mouse to the Console Port See Cabling Diagrams page 18 Note The maximum distance between the switch and a computer is 10 m 4 For each of the computers you are installing use a KVM cable set to connect a KVM port to the computer s keyboard video and mouse ports See KVM Cable Installation Diagrams page 1...

Page 33: ...Chapter 2 Hardware Setup 17 Installation Diagram 1 5 2 4 7 3 6 ...

Page 34: ...g diagrams as a guide for attaching cables to an external console and or computers you will be connecting to the CL5708I CL5716I Console Cable Installation Diagram KVM Cable Installation Diagrams VGA USB PS 2 2 USB KVM Cable Connection PS 2 KVM Cable Connection 3 3 ...

Page 35: ...hain In port of the first slave switch first station out to second station in second station out to third station in etc 2 Use compatible KVM cable sets to connect any available KVM port on the daisy chained switch to the keyboard video and mouse ports of the computers you are installing See KVM Cable Installation Diagrams page 18 Note The maximum distance between the switch and a computer is 10 m...

Page 36: ...CL5708I CL5716I User Manual 20 Daisy Chain Installation Diagram CHAIN OUT CL5708I CL5716I COMPATIBLE SWITCH COMPATIBLE SWITCH CHAIN OUT CHAIN IN CHAIN IN CHAIN OUT TO NEXT STATION ...

Page 37: ...e console slide the console module out and raise the cover Note As a safety precaution to keep the console from accidentally sliding out the console is locked into the In position Before you can pull the console module out you must release it by pushing the catches on the unit s front panel toward the center of the switch ...

Page 38: ...lowing 1 Pull the safety catches on the unit s side rails toward you and push the module in until it stops 2 Release the catches pull the module slightly toward you then push it all the way in Note The reason for the two step procedure is to minimize the chances of you pinching your fingers when sliding the module in ...

Page 39: ... on the keyboard module as you work Wrong DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module The maximum load bearing capacity of the keyboard module is 30kg Failure to heed the information below can result in damage to the keyboard module ...

Page 40: ...f any computers that have the Keyboard Power On function Otherwise the CL5708I CL5716I will still receive power from the computers 2 Unplug the CL5708I CL5716I from its power source 3 Wait 10 seconds then plug the CL5708I CL5716I back in 4 After the CL5708I CL5716I has started and ascertained its station ID power on the computers Note If you have shut down more than one station power up the highes...

Page 41: ...n making an adjustment it increases the value When navigating through the menus this button moves you Left or Down When making an adjustment it decreases the value EXIT When you have not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to b...

Page 42: ...ng is visible on the display your LCD may have the wrong clock setting Adjust the clock setting to eliminate vertical banding H Position Positions the display area on the LCD panel horizontally moves the display area left or right V Position Positions the display area on the LCD panel vertically moves the display area up or down Color Temperature Adjusts the color quality of the display You can ad...

Page 43: ... You can add or remove computers by plugging unplugging them into from a switch s KVM ports In order for the OSD menus to correspond to the change however you must manually reconfigure the OSD to reflect the new Port information See F3 SET page 36 and F4 ADM page 38 for details Note If the computer s Operating System does not support hot plugging this function may not work properly Hot Plugging Ex...

Page 44: ...ist of available ports stations Port ID Numbering Each KVM port on the installation is assigned a unique Port ID The Port ID is made up of two parts a Station Number and a Port Number The Station Number is a two digit number of the switch s position in the daisy chain sequence This number is displayed on the front panel station ID LED The Port Number is a two digit number of the port on the CL5708...

Page 45: ...ipheral device is available to computers connected to the CL5708I CL5716I on the same level only and is not available to computers connected to daisy chained switches The USB peripheral device is automatically detected on target computers when switching ports on the CL5708I CL5716I For example when switching from a computer connected to port 1 to a computer connected to port 2 the peripheral devic...

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Page 47: ...lays a login screen appears requiring a password If this is the first time that the OSD is used or if the password function has not been set please use default username and password Administrator Password to login The OSD main screen displays in administrator mode In this mode you have administrator privileges with access to all administrator and user functions and can set up operations as you lik...

Page 48: ...ts in list view with the highlight bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the administrator for the current logged in user are visible see Access page 113 for details 4 If the port list is collapsed click on a switch number or move the highlight bar to it then press the right arrow key to expand the list Similarly to collaps...

Page 49: ...se the Pg Up and Pg Dn keys If there are more list entries than what can appear on the main screen the screen will scroll To activate a port double click it or move the highlight bar to it then press Enter After executing any action you automatically go back to the menu one level above Heading Description SN PN This column lists the port ID numbers station number port number for all the KVM ports ...

Page 50: ...bar to it then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the name method key in 1 key in the port s Name then press Enter To use the port ID method key in 2 key in the Port ID then press Enter Note You ...

Page 51: ...the currently selected one Choice Meaning ALL Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user QUICK VIEW Lists only the ports that have been selected as quick view ports see SET QUICK VIEW PORTS page 39 POWERED ON Lists only the ports that have their attached computers powered on QUICK VIEW POWERED ON Lists only the ports...

Page 52: ...ll Lock combination PORT ID DISPLAY POSITION Allows each user to customize the position where the port ID appears on the screen The default is the upper left corner but users can choose to have it appear anywhere on the screen Use the mouse or the arrow keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the port ID display then double click or press Enter to l...

Page 53: ... are powered on The default is ALL Note The quick view choices only show up on the administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 39 for details SCREEN BLANKER If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes then press Enter The default setting of 0 disables ...

Page 54: ... the amount of time set with this function the user is automatically logged out A login is necessary before the console can be used again This enables other users to gain access to the computers when the original user is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter The default setting of 0 disables this function ...

Page 55: ... will display on the list If one of the quick view options is chosen for auto scanning see SCAN SKIP MODE page 37 only a port that has been selected here will be auto scanned The default has no ports selected for quick view RESET STATION IDS If you change the position of one of the stations in the daisy chain the OSD settings will no longer correspond to the new location This function directs the ...

Page 56: ...ge for the computer keyboard attached to the KVM port To select a keyboard language double click it or use the navigation keys to move the highlight bar to it then press Enter Choices are AUTO default ENGLISH US ENGLISH UK FRENCH GERMAN GER GERMAN SWISS GREEK HUNGARIAN ITALIAN JAPANESE KOREAN RUSSIAN SPANISH SWEDISH and TRADITIONAL CHINESE SET CONSOLE MODE This setting selects which consoles inter...

Page 57: ... computer in the list press to switch to the next computer in the list press to switch to the last computer on the previous station in the list press to switch to the first computer on the next station in the list Note When you skip you only skip to the previous or next available computer that is in the Scan Skip mode selection page 37 If a port has been selected for Scan Skip mode when the focus ...

Page 58: ... operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc While BRC mode is in effect a speaker symbol appears before the port ID display of the port that currently has the console focus While BRC mode is in effect the mouse will not function normally You must exit BRC mode in order to regain control of the mouse To e...

Page 59: ...cessed under Auto Scan mode While Auto Scan mode is in effect the console will not function normally You must exit Auto Scan mode in order to regain control of the console While you are in Auto Scan mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse See Invoking Auto Scan page 49 for details To exit Auto Scan m...

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Page 61: ...e CL5708I CL5716I provides the following hotkey port control features Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching Computer Keyboard Mouse Reset The following settings can also be controlled in Hotkey mode Setting the Beeper Setting the Quick Hotkey Setting the OSD Hotkey Setting the Port Operating System Restoring the OSD Default Values ...

Page 62: ...the Num Lock key 2 Press and release the minus key 3 Release the Num Lock key Num Lock Control and F12 Keys 1 Hold down the Ctrl key 2 Press and release the F12 key 3 Release the Ctrl key Ctrl F12 When Hotkey mode is active A command line appears on the monitor screen The command line prompt is the word Hotkey in white text on a blue background and displays the subsequent hotkey information that y...

Page 63: ...Press Scroll Lock Scroll Lock Scroll Lock and then Scroll Lock Control 1 Press Ctrl Ctrl Ctrl and then Ctrl When Hotkey mode is active The toolbar appears at the upper left corner of the screen see The Port Toolbar page 170 Ordinary keyboard and mouse functions are suspended only hotkey compliant keystrokes described in the sections that follow can be input Pressing Esc exits Hotkey mode ...

Page 64: ...Lock or Ctrl F12 combination 2 Key in the port ID The port ID numbers display on the command line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit hotkey mode Note In hotkey mode KVM focus will not switch to a port if an invalid switch or port number is e...

Page 65: ...ssing P or with a left click of the mouse During the time that auto scanning is paused the command line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resume scanning you start from where you left off If on the other hand you exited and restarted scanning would start over from the very first...

Page 66: ...hotkey mode and enter Skip mode where you can switch ports as follows Once you are in Skip mode you can keep on skipping by pressing the arrow keys You don t have to use the Num Lock combination again While Skip mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit Skip mode in order to regain normal control of the cons...

Page 67: ...F5 After you press F5 you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port If you fail to regain keyboard mouse control on the computer after pressing F5 perform a system reset For more information see Reset Switch page 10 Hotkey Beeper Control The beeper see Activate Beeper page 39 can be hotkey toggled on and off To toggle the beeper ...

Page 68: ...CHANGED for one second then the message disappears and you automatically exit Hotkey mode OSD Hotkey Control The OSD Hotkey see OSD HOTKEY page 36 can be toggled between Scroll Lock Scroll Lock and Ctrl Ctrl To toggle the OSD Hotkey key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press T After you press T the command line displays HOTKEY HAS...

Page 69: ...unction key you automatically exit Hotkey mode Restore Default Values This administrator only hotkey restores the CL5708I CL5716I default values See RESTORE DEFAULT VALUES page 39 To restore the default values key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press R 3 Press Enter After you press Enter the command line displays RESET TO DEFAUL...

Page 70: ...administrator only hotkey restores the switch s default values See RESTORE DEFAULT VALUES page 39 SN PN Enter Switches access to the computer that corresponds to that port ID SN Switch Number PN Port Number Example 01 04 Enter on switch 01 change to port 04 You must key in between SN and PN Note See Port ID Numbering page 28 for details T Toggles the OSD Hotkey between Ctrl Ctrl and Scroll Lock Sc...

Page 71: ... valid username and password If you supply invalid login information the authentication routine will return an Invalid Username or Password or Login Failed message If you see this type of message log in again with a correct username and password Note If the number of invalid login attempts exceeds a specified amount a timeout period is invoked You must wait until the timeout period expires before ...

Page 72: ...must include a forward slash and the login string along with the IP address when you log in For example 192 168 0 100 cl5708i If you don t know the IP address and login string ask your Administrator 2 When a Security Alert dialog box appears accept the certificate it can be trusted See Trusted Certificates page 227 for details If a second certificate appears accept it as well Once you accept the c...

Page 73: ... access to Windows systems users without having to go through a browser although you initially download the Windows AP Client program from the browser page see Chapter 13 Download To connect to the KVM over IP switch go to the location on your hard disk that you downloaded the Windows AP Client program to and double click its icon WinClient exe to bring up the Windows Client Connection Screen ...

Page 74: ...s page 134 match the number specified for Port in the Server area of this dialog box appear in the Server List window Server This area is used when you want to connect to a KVM over IP switch at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the ...

Page 75: ...to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Connect The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Switch to Remote View button becomes active Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 48 ...

Page 76: ... opens with the values contained in the current work file The current work file consists of the values that were in effect the last time the program was closed The File menu consists of the following items New Allows the user to create a named work file so its values will not be lost and it will be available for future recall Open Allows the user to open a previously saved work file and use the va...

Page 77: ... Windows the Java AP Client provides direct remote access to non Windows systems users although you initially download the Java AP Client program from the browser page see Chapter 13 Download To connect to the KVM over IP switch go to the location on your hard disk that you downloaded the Java AP Client program to and double click its icon JavaClient jar to bring up the Java Client Connection Scre...

Page 78: ...ist window Server This area is used when you want to connect to a KVM over IP switch at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the Port field If you don t know the port number contact your Administrator When the IP address and Port number...

Page 79: ...ect to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Login The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Remote View button becomes active Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 48 ...

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Page 81: ... described in the sections that follow The Web Browser Main Page To ensure multi platform interoperability access to the KVM over IP switches can be accomplished with most standard web browsers Once users log in and are authenticated see page 55 the Web Browser Main Page comes up with the Port Access page displayed Note The screen depicts a Super Administrator s page Depending on a user s type and...

Page 82: ... s account was created 3 Sidebar The Sidebar provides a tree view listing of ports that relate to the various tab bar and menu bar selections Clicking a node in the Sidebar brings up a page with the details that are relevant to it There is a Filter button at the bottom of the Sidebar that lets you expand or narrow the scope of the ports that appear in the tree The Filter function is discussed in d...

Page 83: ...Management permission Device Management The Device Management page is used to configure and control the overall operation of the KVM over IP switch This page is available to the Super Administrator as well as administrators and users who have been given Device Management permission Log The Log page displays the contents of the log file The Log page is discussed on page 155 Maintenance The Maintena...

Page 84: ...r it has a series of tabs like a notebook instead Like the Web Browser interface however the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar 2 In addition to Filter there are also buttons for Scan and Array Mode at the bottom of the Sidebar These functions are discussed in Chapter 8 Port Access 3 There is a hidden Control Panel at the up...

Page 85: ...keyboard as shown in the table below Keys Action Ctrl P Opens the Port Access page Ctrl U Opens the User Management page Ctrl C Opens the Device Management page Ctrl L Opens the Log page Ctrl M Opens the Maintenance page Ctrl D Opens the Download page F1 To see About information F2 To edit the port name of the selected port F4 Selects the Sidebar left panel F5 Selects the main right panel F7 Close...

Page 86: ... at the top and two text rows below it Note The above image shows the complete Control Panel The icons that appear can be user selected See Control Panel Configuration page 94 for details By default the upper text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar however the information in the upper text row changes to describe the icon ...

Page 87: ...ows you to select options for the Screen Mode Zoom Mouse Pointer Mouse Sync Mode and Marco List Macro List appears after a user macro is created These functions are discussed in the sections that follow To move the Control Panel to a different location on the screen place the mouse pointer over the text row area then click and drag ...

Page 88: ...o Options dialog box see Video Settings page 81 Toggles the display between Full Screen Mode and Windowed Mode Click to take a snapshot screen capture of the remote display See Snapshot page 95 for details on configuring the Snapshot parameters Click to bring up the Message Board see The Message Board page 86 Click to send a Ctrl Alt Del signal to the remote system Click to toggle the remote displ...

Page 89: ...t is after the current one without having to recall the Port Access page Under an accessed port click to skip to the last port accessible to the user on the entire installation without having to recall the Port Access page Under an accessed port click to begin Auto Scan Mode The KVM over IP switch automatically switches among the ports that were selected for Auto Scanning with the Filter function ...

Page 90: ...the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note These icons and your local keyboard icons are in sync Clicking an icon causes the corresponding LED on your keyboard to change accordingly Likewise pressing a Lock key on your keyboard causes the icon s color to change accordingly ...

Page 91: ...ction are shown to the right of its name Use the checkbox to the left of an action s name to enable or disable its hotkey To change the hotkey for an action do the following 1 Highlight the Name then click Set Hotkey 2 Press your selected Function keys one at a time The key names appear in the Hotkeys field as you press them You can use the same function keys for more than one action as long as th...

Page 92: ...ture Adjust Mouse This synchronizes the local and remote mouse movements The default keys are F8 F7 F6 Video Auto Sync This combination performs an auto sync operation It is equivalent to clicking the Video Auto Sync icon on the Control Panel The default keys are F6 F7 F8 Show Hide Local Cursor Toggles off and on hides local cursor and locks the mouse pointer and keyboard use within the Windows Ja...

Page 93: ...ser Macros are created to perform specific actions on the remote server To create the macro do the following 1 Select User Macros then click Add 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro ...

Page 94: ...e takes Clicking Cancel cancels all keystrokes When you have finished click Record This is the equivalent of clicking Done in Step 5 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box Note 1 Case is not considered typing A or a has the same effect 2 Only the default keyboard characters may be used Alternate characters cannot be used For example if ...

Page 95: ...ge the content of your keystrokes change their order etc 7 Repeat the procedure for any other macros you wish to create After creating your macros you can run them in any of three ways 1 By using the hotkey if one was assigned 2 By opening the Macro List on the Control Panel and clicking the one you want see page 73 3 By opening this Macros dialog box and clicking Play If you run the macro from th...

Page 96: ...bove and selecting the alternate choice Note 1 Information about the Search function is provided below 2 User Macros are stored on the Local Client computer of each user Therefore there is no limitation on the of number of macros the size of the macro names or makeup of the hotkey combinations that invoke them Search Search at the bottom of the dialog box lets you filter the list of macros that ap...

Page 97: ...s The options in the basic dialog box allow you to adjust the Screen Position set Auto Sync and slide the Performance bar setting Selecting the Advanced button opens the Advanced Video Settings dialog box providing more detailed options including RGB Gamma Video Quality Enable Refresh Transparency and Color Depth Control as shown below Basic Video Settings ...

Page 98: ...tons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen Note 1 If the local and remote mouse pointers are out of sync in most cases performing this function will bring them back into sync 2 This function works best with a bright screen 3 If you are not satisfied with the results use the Scre...

Page 99: ...ue the clearer the picture and the more video data goes through the network Depending on the network bandwidth a high value may adversely effect response time Enable Refresh The KVM over IP switch can redraw the screen every 1 to 99 seconds eliminating unwanted artifacts from the screen Select Enable Refresh and enter a number from 1 through 99 The KVM over IP switch will redraw the screen at the ...

Page 100: ...ter video quality but setting the threshold too low may allow too much data to be transferred negatively impacting network performance Selecting the Auto Balance Tolerance check box allows the switch to automatically detect and adjust the tolerance settings according to pixel changes as they occur Preset Custom Using the Preset and Custom buttons allow you to set and save custom video settings and...

Page 101: ...n brings up the following dialog box Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click ...

Page 102: ...n the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users ...

Page 103: ... List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user ha...

Page 104: ...ow at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and the 100 setting is that when the remote view window is resized its contents don t resize they remain at the size they were To see any objects that are outside of the viewing area move the mouse to...

Page 105: ...the remote and local systems aren t the same you don t have to change the configuration settings for either system Just bring up the on screen keyboard select the language used by the server you are accessing and use the on screen keyboard to communicate with it Note You must use your mouse to click on the keys You cannot use your actual keyboard Changing Languages To change languages do the follo...

Page 106: ...well as the PC To select the platform do the following 1 Click the down arrow next to the currently selected platform to drop down the platform list 2 Select the new platform from the list Expanded Keyboard To display hide the expanded keyboard keys click the arrow to the right of the language list arrow ...

Page 107: ...cessing a port only Dual and Crosshairs are available for the Windows Viewers Once the port is accessed three pointers are available 2 The Dot pointer is not available with the Java Client Viewer or the Java Client AP 3 Selecting the Single pointer has the same effect as the Toggle mouse display hotkey function see Toggle Mouse Display page 76 for details 4 The icon on the Control Panel changes to...

Page 108: ...ribed in the next section The icon on the Control Panel indicates the synchronization mode status as follows When Mouse DynaSync is available clicking the icon toggles its status between enabled and disabled If you choose to disable Mouse DynaSync mode you must use the manual synching procedures described under Manual Mouse Synchronization page 93 Icon Function This icon displays in gray to indica...

Page 109: ... are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 81 2 Perform an Auto Sync with the Video Adjustment function see Video Settings page 81 for details 3 Invoke the Adjust Mouse function with the Adjust Mouse hotkeys see Adjust Mouse page 76 for details 4 Move the pointer into all 4 corners of...

Page 110: ...bed in the table below Item Description Customize Control Panel Allows you to select which icons display in the Control Panel Check the ones you want to see uncheck the ones you don t want Control Panel Style Enabling Transparent makes the Control Panel semi transparent so that you can see through it to the display underneath Enabling Icon causes the Control Panel to display as an icon until you m...

Page 111: ...will scroll when you move the mouse pointer to your screen border If you select Scroll Bars scroll bars appear around the screen borders that you can use to scroll to the off screen areas Bus Info If Bus Info is enabled the bus you are on as well as the total number of users on the bus displays on the bottom row center of the Control Panel as follows Bus No Total Users See the Control Panel diagra...

Page 112: ...type is not available In the Message Board there is no Show Hide button to show or hide the user list This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel The Control Panel Lock LED icons are not in sync with your keyboard When you first connect the LED display may not be accurate To be sure click on the LED icons to set them...

Page 113: ...97 Chapter 8 Port Access Overview When you log in to the switch the Port Access page comes up with the KVM over IP switch s KVM Connections page displayed Browser GUI AP GUI ...

Page 114: ...as All the ports that a user is permitted to access are listed in the Sidebar at the left of the page After selecting a port in the Sidebar clicking entries on the menu bar Browser GUI or tab bar AP GUI opens information and configuration pages related to the item selected in the Sidebar ...

Page 115: ...ermission for Ports and child devices can be nested under their parent devices Click the in front of a device to expand the tree and see the ports outlets nested underneath it Click the to collapse the tree and hide the nested ports outlets A port s ID number is displayed in brackets next to its icon The ports but can also be named see Port Outlet Naming page 103 for details Switches and ports tha...

Page 116: ...rsion In that version you must invoke it from the port s Toolbar See The Port Toolbar page 170 for details Array Array is found at the bottom of the AP GUI Sidebar It represents another way of monitoring port activity Under this function your screen is divided into a grid of panels with each panel showing the video display of a particular port Only ports that are visible in the Sidebar see Filter ...

Page 117: ... 107 you can drop down the list box and select Favorites instead of All If you select Favorites only the items you have selected as Favorites display in the tree Powered On If you enable Powered On by putting a check in the checkbox only the ports that have their attached devices powered on display in the tree Search If you key in a search string and click Search only port names that match the sea...

Page 118: ...able lists and explains all of the possible items that may appear Item User Type Explanation Expand Collapse Administrators Users If the device s ports are nested not displayed the dialog box entry is Expand Click Expand to display the nested ports If the device s ports are displayed the dialog box entry is Collapse Click Collapse to nest the ports Note 1 This item only appears for switches or for...

Page 119: ...tached to the port 2 In the AP GUI version you can right click on the port you want to edit then select Rename in the popup box that appears or you can highlight the port and press F2 After a second or two the field changes to provide a text input box 2 Key in a name for the item or change delete a previous one You can use any combination of letters numbers and symbols on the keys of keyboards wit...

Page 120: ...CL5708I CL5716I User Manual 104 3 When you have finished editing the name press Enter or click anywhere outside of the input box to complete the operation ...

Page 121: ...ess or view The following attributes are listed for each device Port Number the port s number on the switch Port Name if a name has been assigned to a port it displays here Device Name if a name has been assigned to the switch it displays here Status the current status of the port online or offline Note The sort order of the information displayed can be changed by clicking the column headings You ...

Page 122: ...s the port s current status information including whether the port is online or offline Click the Connect button to view the port display via the switch s built in Win Viewer when using Windows Internet Explorer or Java Viewer when using other web browsers Associated Links The Associated Links panel displays ports that have been associated with the currently selected port Associations are configur...

Page 123: ... Simply open this page and select the port rather than hunting for it in the Sidebar This feature is especially handy on large crowded installations Adding a Favorite To add a port to the favorites do the following 1 Right click in the main panel click Add Favorite or Click Add at the bottom left of the main panel An Untitled Favorite entry appears ...

Page 124: ...lect Paste or Select the container in the main panel select the port in the Sidebar then click Add to at the bottom of the main panel The switch that the port belongs to is added to the container the selected port is appended under the switch Note To add multiple ports at the same time hold the Shift or Ctrl key down while you make your Sidebar selections then drag or copy the entire group to the ...

Page 125: ...up menu that appears To edit a Favorite s name Click on it once wait a second then click again You can edit the name after the display changes to provide a text input box This is the same procedure as the one described for port naming see Port Outlet Naming page 103 or Select the Favorite in the main panel then click Modify at the bottom of the main panel ...

Page 126: ...plays in OSD Hotkey Selects which Hotkey controls the GUI function Scroll Lock Scroll Lock is the default To select a different combination click the arrow at the right of the box to drop down the list of choices ID Display Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT NAME The default is ...

Page 127: ...ed when a port is accessed see The Port Toolbar page 170 for details Since the Toolbar functions are also available from the GUI Control Panel see The Control Panel page 70 you may prefer to disable it here Viewer You can choose which viewer is used when accessing a server Auto Detect will select the appropriate viewer based on the web browser used WinClient for Windows Internet Explorer Java Clie...

Page 128: ...Admin Administrator Normal user User The meanings of the headings at the top of the page are fairly straightforward The IP heading refers to the IP address that the user has logged in from the Device and Port headings show which device and port the user is currently accessing The Bus ID refers to the bus that the user is currently on Bus 0 refers to the Local Console s bus Note 1 The sort order of...

Page 129: ...appears for those users with User Management permissions It isn t available for other users Port Level Browser GUI Interface If a port is chosen in the Sidebar the Main panel looks similar to the one shown below The port access settings are explained in the following table Name Each port accessible to the user is listed under the Names column ...

Page 130: ...he remote screen and can perform operations on the remote server from his keyboard and monitor View Only The user can only view the remote screen he cannot perform any operations on it No Access No access rights the Port will not show up on the User s list on the Main Screen Config Sets or denies permission for the user to make changes to a port s configuration settings A check mark indicates that...

Page 131: ...n the name partial name or partial name and wild card then press Enter Only the Users and Groups whose names correspond to what you have keyed in appear in the list Access All All Users and Groups appear in the list Full Access Only Users and Groups with Full Access permissions appear in the list View Only Only Users and Groups with View Only permissions appear in the list No Access Only Users and...

Page 132: ...CL5708I CL5716I User Manual 116 Saving Changes Click the Save button at the lower right corner of the page to save any changes made on the Access page ...

Page 133: ... on ports whose Access Mode has been set to Occupy see Access Mode page 119 If there is no activity from the user occupying the port for the amount of time set here the user is timed out and the port is released The first user to send keyboard or mouse input after the port has been released gets to occupy the port Input a value from 0 to 255 seconds The default is 3 seconds A setting of 0 causes t...

Page 134: ...tion as to whether or not the port is online or offline the Adapter cable used to connect the server or other device to the port and the Adapter s firmware level The Properties panel allows you to make configuration settings for the selected port An explanation of the Port Properties configuration fields is given on the next page please refer to the table on page 119 for further details ...

Page 135: ...ver additional users may view the port s video display If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferred to the other user to move the mouse or strike the keyboard Share Users simultaneously share control over the port Input from the users is placed in a queue and executed chronologically Under these circumstances users can ta...

Page 136: ... ports on the same switch to the selected port To associate a port with the currently selected one click Add In the dialog box that appears key in the port s number then click OK The port s number and name appear in the main panel To remove an unwanted associated port select it in the main panel then click Remove ...

Page 137: ...121 Chapter 9 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed Browser GUI AP GUI ...

Page 138: ...list provides a filter that allows you to manage the list Click to put a check in the Active checkbox to filter out any users whose accounts are not active To only select Users that match a particular string key it into the text box in front of the Go button then click Go Only Users that match the string will appear in the list Wildcards for single characters for multiple characters and the keywor...

Page 139: ... The User notebook opens with the User tab selected User Type Role Super Administrator Access and manage ports and devices Manage Users Configure the overall installation Configure personal working environment Administrator Access and manage authorized ports and devices Manage Users Configure personal working environment User Access authorized ports and devices Manage authorized ports and devices ...

Page 140: ...ere are three categories Super Administrator Administrator and User There is no limitation on the number of accounts that can be created in each category The Super Administrator is responsible for the overall installation configuration and maintenance user management and device and port assignments The Super Administrator s permissions see page 125 are automatically assigned by the system and cann...

Page 141: ...a user to perform all the Maintenance operations available under the Maintenance tab see Maintenance page 159 Enabling System Log allows a user to access the system log see Log page 155 Enabling View Only limits users to only being able to view the display of connected devices They cannot control port access nor can they input any keyboard or mouse signals to the devices they view Enabling Windows...

Page 142: ... limit the amount of time that the account remains in effect select Account expires on and key in the expiration date To require a user to change his password at the next logon select User must change password at next logon This can be used by the administrator to give the user a temporary password to log in for the first time and then let the user set the password of his choice for future logins ...

Page 143: ...istrators has one black band The large main panel shows the user s name the description that was given when the account was created and whether the account is currently active or has been disabled Modifying User Accounts To modify a user account do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User page that comes...

Page 144: ... ports and the devices connected to them are assigned on a port by port basis from the User list on the Sidebar of the User Management page Assigning Device Permissions From the User s Notebook To assign a device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User n...

Page 145: ...ou want to configure to cycle through the choices The meanings of the icons are described in the table below Full Access The user can view the remote screen and can perform operations on the remote server from his keyboard and monitor View Only The user can only view the remote screen he cannot perform any operations on it No Access No access rights the Port will not show up on the User s list on ...

Page 146: ...racters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks Access All All ports appear in the list Full Access Only ports configured as Full Access ports appear in the list View Only Only ports configured as View Only ports appear in the list No Access Only ports confi...

Page 147: ...evice Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar Browser GUI AP GUI ...

Page 148: ...rayscale is enabled the remote displays of all devices connected to the KVM over IP switch are changed to grayscale This can speed up I O transfer in low bandwidth situations If Enable Client AP Device List is enabled the switch appears in the Server List when using the WinClient or Java Client AP see Windows Client AP Login page 57 and Java Client AP Login page 61 If this option is not enabled th...

Page 149: ...Chapter 10 Device Management 133 Network The Network page is used to specify the network environment Each of the elements on this page is described in the sections that follow ...

Page 150: ...the firewall will allow If a port other than the default is used users must specify the port number as part of the IP address when they log in If an invalid port number or no port number is specified the KVM over IP switch will not be found An explanation of the fields is given in the table below Note 1 Valid entries for all of the Service Ports are from 1 65535 2 Service ports cannot have the sam...

Page 151: ...HCP when the switch starts up it waits to get its IP address from the DHCP server If it hasn t obtained the address after one minute it automatically reverts to its factory default IP address 192 168 0 60 2 If the switch is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 219 for information DNS Server For automatic ...

Page 152: ...io button To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network Note Specifying the Alternate DNS Server address is optional Network Transfer Rate This setting allows you to tailor the size of the data transfer stream to match network traffic c...

Page 153: ...ch such as logins and internal status messages are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the port used by the computer that the Log Server runs on to listen for log details in the Port field The valid port range is 1 65535 The default port number is 9001 Note The port number must different th...

Page 154: ...r the domain name in the IP fields 3 In the Timeout field set the time in seconds that the KVM over IP switch waits for a RADIUS server reply before it times out 4 In the Retries field set the number of allowed RADIUS retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the KVM over IP switch and the RADIUS Server A minimum of 6 character...

Page 155: ...ction Enable Put a check in the Enable checkbox to allow LDAP LDAPS authentication and authorization Type Click a radio button to specify whether to use LDAP or LDAPS LDAP Server IP and Port Fill in the IP address and port number for the LDAP or LDAPS server You can use the IPv4 address the IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 for LDAPS t...

Page 156: ...figured for the groups he belongs to on the switch Without schema Usernames and Groups in AD are matched User privileges are the ones configured for the User and the Groups he belongs to on the switch Note For more information on configuring LDAP you can download the full LDAP instructional manual from our website CC Management Settings To allow authorization for the KVM over IP switch through a C...

Page 157: ...planation Allowed Sets the number of consecutive failed login attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures The default is 3 minutes Lock Client PC If this is enabled after the allowed number of failures have been exceeded the...

Page 158: ...y filters have been configured they appear in the IP Filter and or MAC Filter list boxes To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter Enable checkbox If the include button is checked all the addresses within the filter range are allowed access all other addresses are denied access If the exclude button is checked all the addresses within the...

Page 159: ...P checkbox To filter a continuous range of addresses key in the end number of the range in the To field Note This description is for the AP GUI The Browser GUI differs as follows 1 It doesn t offer an IPv4 or IPv6 choice It only has From and To fields for IPv4 filtering 2 It doesn t have a checkbox to specify a single IP address To filter a single IPv4 address key the same address in both the From...

Page 160: ...er and a MAC filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters To modify a filter select it in the IP Filter or MAC Filter list boxes and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and r...

Page 161: ...192 168 0 126 abcdefg Note 1 Users must place a forward slash between the IP address and the string 2 If no login string is specified here anyone will be able to access the KVM over IP switch login page using the IP address alone This makes your installation less secure The following characters are allowed in the string 0 9 a z A Z _ The following characters are not allowed Space Compound characte...

Page 162: ...quired Users can login with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or one number in their password Note This policy only affects user accounts created after this policy has been enabled and password changes to existing user accounts Users accounts created before this po...

Page 163: ...ycle of any or all of them Enabling encryption affects system performance no encryption offers the best performance the greater the encryption the greater the adverse effect If you enable encryption the performance considerations are as follows RC4 offers the least impact on performance DES is next then 3DES or AES The RC4 DES combination offers the least impact of any combination ...

Page 164: ...time to share the remote bus If not enabled only one user can log in at a time The default is Enabled Browser Service Enabling Browser Service allows the administrator to restrict browser access to the KVM over IP switch After checking Browser Service drop down the listbox to select the degree of restriction Disable Browser means no browser access is permitted Disable HTTP means browser access is ...

Page 165: ...o generate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificate and private encryption key save them to a con...

Page 166: ...ries that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Province Taiwan Locality Taipei Organization Your Company Ltd Unit Techdoc Department Common Name mycompany com Note This must be the exact domain name of the site that you want the certificate to be valid for If the site s domain name is www mycompany...

Page 167: ...ird party CA to apply for their signed SSL certificate 5 After the CA sends you the certificate save it to a convenient location on your computer Click Browse to locate the file then click Upload to store it on the KVM over IP switch Note When you upload the file the KVM over IP switch checks the file to make sure the specified information still matches If it does the file is accepted if not it is...

Page 168: ...parameters according to the information below Time Zone To establish the time zone that the KVM over IP switch is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at If your country or region employs Daylight Saving Time Summer Time check the corresponding checkbox ...

Page 169: ...ng 1 Check the Enable auto adjustment checkbox 2 Drop down the time server list to select your preferred time server or Check the Preferred custom server IP checkbox and key in either the IPv4 address IPv6 address or domain name of the time server of your choice 3 If you want to configure an alternate time server check the Alternate time server checkbox and repeat step 2 for the alternate time ser...

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Page 171: ...1 Log Overview The KVM over IP switch logs all the events that take place on it To view the contents of the log click the Log tab The device s Log Information page similar to the one below appears Browser GUI AP GUI ...

Page 172: ...cribed in the following table Filter Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users When you access this function the log filter dialog box appears at the bottom of the page Button Explanation Pause Clicking Pause stops the display of new events When the display is paused the button cha...

Page 173: ...endar panel Information Filters for a particular word or string Key the word or string into the Information text box Only events containing that word or string are displayed Wildcards for single characters for multiple characters and the keyword or are supported E g h ds would return hands and hoods h nd would return hand and hind but not hard h ds or h ks would return hands and hooks User Filters...

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Page 175: ...intenance Overview The Maintenance function is used to upgrade firmware backup and restore configuration and account information send terminal commands ping network devices and restore default values Browser GUI AP GUI ...

Page 176: ...ain Firmware page 3 Click Browse navigate to the directory that the new iCard firmware file is in and select the file 4 Click Upgrade Firmware to start the upgrade procedure If you enabled Check Main Firmware Version the current firmware level is compared with that of the upgrade file If the current version is equal to or higher than the upgrade version a popup message appears to inform you of the...

Page 177: ...the following 1 In the Password field key in a password for the file Note 1 Setting a password is optional If you do not set one the file can be restored without specifying a password 2 If you do set a password make a note of it since you will need it to be able to restore the file 2 Click Backup 3 When the browser asks what you want to do with the file select Save to disk then save it in a conven...

Page 178: ...enamed the file you can leave the new name There is no need to return it to its original name 2 If you set a password when you created the file key it in the Password field 3 Select as many of the options that are presented as you wish to restore 4 Click Restore After the file is restored a message appears to inform you that the procedure succeeded ...

Page 179: ... 12 Maintenance 163 Ping Host The Ping Host page allows you to ping a device to check its connection status on the network Enter an IP address or Host Name in the text box and then click Ping to ping a device ...

Page 180: ...t itself and implement all the new settings when you log out Following the reset wait approximately 30 to 60 seconds before logging back in If you change the switch s IP Address see Network page 133 the checkbox is automatically checked and the KVM switch will reset when you log out If you clear the check mark before logging out the changed IP settings will be ignored and the original IP address s...

Page 181: ...erview Download is used to download stand alone AP versions of the Windows Client the Java Client and the Log Server Click the program you want to download save it to a convenient location on your hard disk and run it from there ...

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Page 183: ...167 Chapter 14 Port Operation Overview After you have successfully logged in see Logging In page 55 the KVM over IP switch opens to the Port Access tab s Connections page Browser GUI AP GUI ...

Page 184: ...anel at the upper center of the screen that becomes visible when you mouse over it The Browser version s Control Panel only appears after you switch to a port The Control Panel is discussed on page 70 2 See KVM Devices and Ports Connections Page page 105 for details about the Port Access Connections page ...

Page 185: ...uble click its icon in the Sidebar or double click anywhere on its line entry in the main central panel or select it in the main panel and click Connect at the bottom right of the page To connect to a port when the port is selected in the Sidebar click Connect at the right of the Status panel see Status page 106 Once you switch to a port its screen displays on your monitor and your keyboard and mo...

Page 186: ...the toolbar displays mouse and keyboard input has no effect on the server connected to the port To carry out operations on the server close the toolbar by clicking its X icon To return to the Port Access Connections page either click the appropriate icon see The Toolbar Icons page 171 or tap the GUI hotkey again Note 1 You can adjust the toolbar transparency see Video Settings page 81 2 The toolba...

Page 187: ...The KVM over IP switch automatically switches among the ports that were selected for Auto Scanning with the Filter function see Filter page 101 This allows you to monitor their activity without having to switch among them manually Click to skip from the current port to the next accessible one without having to recall the Port Access page Click to skip from the current port to the last accessible p...

Page 188: ...ration in Auto Scan Mode see Panel Array Mode page 216 Auto Scanning The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals so that the user can monitor their activity automatically Users can also limit the number of ports scanned with the Filter function of the Sidebar See KVM Devices and Ports Connections Page page 10...

Page 189: ... Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the servers manually You can dwell on a particular port for as long o...

Page 190: ...ee The Toolbar Icons page 171 The toolbar closes and the Port Access Page appears GUI Hotkey Summary Table The following table presents a summary of the GUI Hotkey actions after you have accessed a port See User Preferences page 110 to set the GUI Hotkey To Do This Open the Toolbar Click the GUI Hotkey twice Open the Port Access Page The Toolbar is open Click the GUI Hotkey once The Toolbar is not...

Page 191: ... is first invoked it scans through each of the ports that were selected for Auto Scanning with the Filter function see Filter page 101 As it scans the border of the panel that has the focus becomes highlighted Only ports that are accessible to the user are displayed For ports that are not accessible the panel is blank If the server connected to a port is on line its screen displays in its panel ot...

Page 192: ... in the table below Note For issues affecting multiple user operation in Panel Array Mode see Panel Array Mode page 216 Click and drag to move the toolbar Note This icon is only available with the Windows Clients To move the Java Client toolbars click on any empty space and drag Pause panel scanning leaving the focus on the panel that currently has it Show More Ports Increase the number of panels ...

Page 193: ...switch see page 55 2 Click the Download tab and download the Log Server AP program 3 Go to the location on your hard disk that you downloaded the Log Server program to and double click its icon LogSetup exe to bring up the Setup screen Note If the browser cannot run the file save it to disk instead and run the file from your disk The Log Server installation screen appears 4 Click Next Then follow ...

Page 194: ... specified in the ANMS settings see Log Server page 137 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 216 if the program doesn t start The screen is divided into three components A Menu Bar at the top A panel that will contain a list of KVM over IP switches in the middle see The Log Server Main Screen page 184 A panel that will contain an...

Page 195: ...nable it Configure The Configure menu contains three items Add Edit and Delete They are used to add new units to the List edit the information for units already on the list or delete units from the list To add a unit to the list click Add To edit or delete a listed unit first select the target in the List window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box ...

Page 196: ...ts DNS name Port The port number that was assigned to the Log Server under Device Management see Log Server page 137 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should be kept in the Log Server s database Events that exceed the amount of time specified here can be removed wi...

Page 197: ...h Server List KVM over IP switches are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the search is performed on all of them Priority Sets the level for how detailed the search results display should be Least is the most general Most is the most specific Least resul...

Page 198: ... search to end at Pattern Key in the pattern that you are searching for here The multiple character wildcard is supported E g h ds would match hands and hoods Results Lists the events that contained matches for the search Search Click this button to start the search Print Click this button to print the search results Export Click this button to save the search results to file Exit Click this butto...

Page 199: ...onnect if its previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server ...

Page 200: ...he upper List panel lists all of the units that have been selected for the Log Server to track see Configure page 179 The lower Event panel displays the tick information for the currently selected unit If there are more than one unit the selected unit is the one that is highlighted To select a unit in the list simply click on it ...

Page 201: ...it is not the currently selected one if its Recording checkbox is checked the Log Server will still record its ticks Address This is the IP Address or DNS name that was given to the unit when it was added to the Log Server see Configure page 179 Port This is the Access Port number assigned to the unit see Configure page 179 Connection If the Log Server is connected to the unit this field displays ...

Page 202: ...CL5708I CL5716I User Manual 186 This Page Intentionally Left Blank ...

Page 203: ... The emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Page 204: ...other keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Page 205: ...r AP GUI see Firmware Upgrade page 160 for details As new firmware versions become available new firmware upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 From a computer that is not part of your KVM installation go to our website and choose the mode...

Page 206: ...d installation the chained stations will automatically receive the upgrade via the daisy chain cables 2 Shut down all the computers but not the stations on the KVM installation 3 From your KVM switch console login to the OSD as the administrator see page 31 and select the F4 ADM function 4 Scroll down to FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade mode see page 40 Note Dur...

Page 207: ...pening a command line and entering the full path to it The Firmware Upgrade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button 3 Click Next to continue ...

Page 208: ...h that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel If you didn t enable Check Firmware Version the utility installs the upgrade files without checking whether they are a higher level or not As the upgrade proceeds status messages appear in the St...

Page 209: ...creen appears to inform you that the procedure was successful Click Finish to close the firmware upgrade utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed ...

Page 210: ... Power off the switch If it is part of a daisy chain disconnect it from the chain 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch back on and repeat the upgrade procedure 5 After the switch has been successfully upgraded power it off and slide the Firmware Upgrade Recovery Switch back to the N...

Page 211: ...s been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Avoid circuit overloads Before connecting equipment to a circuit know the power supply s limit and never exceed it Always review the electrical specifications of a circuit to ensure that you are not creating a danger...

Page 212: ...ny cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repa...

Page 213: ...ur fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is...

Page 214: ...s ouvertures de ventilation se trouveraient bloquées De même l unité ne doit pas être placée dans un meuble fermé à moins qu une ventilation adaptée ne soit assurée Ne renversez jamais de liquides de quelque sorte que ce soit sur l unité Débranchez l unité de la prise murale avant de la nettoyer N utilisez pas de produits de nettoyage liquide ou sous forme d aérosol Utilisez un chiffon humide pour...

Page 215: ...rnière Assurez vous que le total des ampérages de tous les produits branchés sur la prise murale ne dépasse pas 15 ampères Pour contribuer à protéger votre système contre les augmentations et diminutions soudaines et transitoires de puissance électrique utilisez un parasurtenseur un filtre de ligne ou un système d alimentation sans coupure UPS Placez les câbles du système et les câbles d alimentat...

Page 216: ... la pluie ou à l eau L unité est tombée ou le boîtier a été endommagé Les performances de l unité sont visiblement altérées ce qui indique la nécessité d une réparation L unité ne fonctionne pas normalement bien que les instructions d utilisation soient respectées N utilisez que les commandes qui sont abordées dans le mode d emploi Le réglage incorrect d autres commandes peut être à l origine de d...

Page 217: ... les rails Une fois qu une unité a été insérée dans le bâti étendez avec précaution le rail dans une position de verrouillage puis faites glisser l unité dans le bâti Ne surchargez pas le circuit de l alimentation CA qui alimente le bâti La charge totale du bâti ne doit pas dépasser 80 de la capacité du circuit Assurez vous que tous les équipements utilisés sur le bâti y compris les multiprises et...

Page 218: ...n ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubles...

Page 219: ...1 x USB Type A Female Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker Switch Firmware Upgrade 1 x Switch LCD Adjust 4 x Pushbutton LCD On Off 1 x LED Pushbutton Orange Port Selection 2 x Pushbutton Station Selection 2 x Pushbutton LEDs Online 8 Orange 10 100 Mbps 1 Orange Green Port ID 2 x 7 segment LED Display Yellow Station ID 2 x 7 segment LED Display Yellow Power 1 Dark Green Lock...

Page 220: ...Connections Direct 16 Max 256 via Daisy Chain Port Selection OSD Hotkeys Pushbuttons Connectors External Console Port 1 x SPHD 18 Male External Mouse Port 1 x USB Type A Female KVM Ports 16 x SPHD 15 17 Female Daisy Chain 1 x DB 25 Male FW Upgrade 1 x RJ 11 Female Power 1 x 3 prong AC Socket LAN 1 x RJ45 Female USB 1 1 Hub 1 x USB Type A Female Switches Reset 1 x Semi recessed Pushbutton Power 1 x...

Page 221: ...Video Local 1280 x 1024 75 Hz DDC2B Remote 1920 x 1200 60 Hz Scan Interval OSD Select 1 255 sec I P Rating 100 240 VAC 50 60 Hz 1 A Power Consumption 17 120V 17W 230V 18W 19 120V 26W 230V 26 8W Environment Operating Temp 0 50o C Storage Temp 20 60o C Humidity 0 80 RH Noncondensing Physical Properties Housing Metal Plastic Weight 17 13 61 kg 19 13 67 kg Dimensions L x W x H 17 48 00 x 64 27 x 4 40 ...

Page 222: ... to Compatible 8 Port Switches CL5708I to Compatible 16 Port Switches No Computers No Computers 1 1 8 9 65 72 2 9 16 10 73 80 3 17 24 11 81 88 4 25 32 12 89 96 5 33 40 13 97 104 6 41 48 14 105 112 7 49 56 15 113 120 8 57 64 16 121 128 No Computers No Computers 1 1 8 9 121 136 2 9 24 10 137 152 3 25 40 11 152 168 4 41 56 12 169 184 5 57 72 13 185 200 6 73 88 14 201 216 7 89 104 15 217 232 8 105 120...

Page 223: ...1 16 9 73 80 2 17 24 10 81 88 3 25 32 11 89 96 4 33 40 12 97 104 5 41 48 13 105 112 6 49 56 14 113 120 7 57 64 15 121 128 8 65 72 16 129 136 No Computers No Computers 1 1 16 9 129 144 2 17 32 10 145 160 3 33 48 11 161 176 4 49 64 12 177 192 5 65 80 13 193 208 6 81 96 14 209 224 7 97 112 15 225 240 8 113 128 16 241 256 ...

Page 224: ...ations when installing more than one KVM switch The maximum distance between the CL5708I CL5716I and the last switch in the daisy chain cannot exceed 100 meters regardless of the number of switches in the daisy chain The maximum distance between any two KVM switches in the daisy chain cannot exceed 15 meters Expansion Type Brand Model Name Daisy Chain ATEN ACS1208A 8 Port PS 2 KVM Switch ACS1216A ...

Page 225: ... the switch see page 150 or by deselecting it on the CC server see the CC User Manual for details I can t access the switch even though I have specified the IP address and port number correctly If the switch is behind a router the router s Port Forwarding also referred to as Virtual Server feature must be configured See Port Forwarding page 223 for details When logging in from a browser the follow...

Page 226: ...terward when you change them from the keyboard they will change on the Control Panel When I log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate s name is not found on Microsoft s list of Trusted Authorities The certificate can be trusted See Trusted Certificates page 227 for details In multiuser operation I had exclusive or occupy right...

Page 227: ...ouse pointer confusion If you find the display of two mouse pointers local and remote to be confusing or annoying you can use the Toggle Mouse Display function to shrink the non functioning pointer See Toggle Mouse Display page 59 and Mouse Pointer Type page 80 When I log in with my Windows system the local and remote mouse pointers do not sync 1 Check the status of the Mouse Sync Mode setting see...

Page 228: ... pointers manually See Mouse DynaSync Mode page 82 and Manual Mouse Synchronization page 83 for further details After doing the above refer to Sun Linux page 225 under Additional Mouse Synchronization Procedures for further steps to take Problem Resolution After upgrading the firmware after logging in with my web browser the switch appears to still be using the old firmware version The switch is u...

Page 229: ...WinClient 2 For the WinClient AP Open Explorer and search for WinClient ocx Delete all occurrences Part of the remote window is off my monitor 1 Perform an Auto Sync see WinClient Control Panel Functions page 55 for details 2 If Keep Screen Size is not enabled see Screen Options page 85 use the AutoSync feature see Video Settings page 67 to sync the local and remote monitors 3 If Keep Screen Size ...

Page 230: ...rmware after logging in with the Java Client Viewer or the Java Client AP the switch appears to still be using the old firmware version Log out Delete your Java temporary internet files as follows 1 Open Control Panel Java 2 In the Temporary Internet Files section click Settings 3 In the Disk Space section click Delete Files 4 In the dialog box that comes up click OK The national language characte...

Page 231: ... command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode Go to OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command fbconfig res 1024x768x60 2 Log out 3 Log...

Page 232: ...ows 98 or NT you will have to go to the Microsoft download site http www microsoft com and do a search for MDAC to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Problem Resolution Low resolution...

Page 233: ...net Explorer b On the Tools menu click Internet Options c In the Internet Options dialog box click Security d Click Default Level e Click OK 2 Verify that Active Scripting ActiveX and Java are not blocked If some client computers work but others do not verify that Internet Explorer or another program on your client computer such as an anti virus program or a firewall are not configured to block sc...

Page 234: ...ick Delete Cookies h Click OK i Under History click Clear History and then click Yes j Click OK 5 Make sure that you have the latest version of Microsoft DirectX installed For information about how to install the latest version of Microsoft DirectX visit the following Microsoft Web site http www microsoft com windows directx default aspx url windows directx downloads default htm 6 Make sure that y...

Page 235: ... Local Console The easiest way to assign an IP address is from the local console Refer to First Time Setup page 31 for details on the procedure involved IP Installer For client computers running Windows an IP address can be assigned with the IP Installer utility The utility can be obtained from the Download area of our website Look under Driver SW and the model of your switch After downloading the...

Page 236: ...te to your network 6 Select either Obtain DNS server address automatically or Use the following DNS server addresses If you chose the latter fill the Preferred DNS Server and Alternate DNS server with the IP addresses appropriate to your network 7 Click Set IP 8 After the IP address shows up in the Device List click Exit See IP Installer page 146 for more information Browser 1 Set your client comp...

Page 237: ...142 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5 for the URL bar If you are logging in with the AP program you would key fe80 2001 74ff fe6e 59 5 for the IP field of the Server panel see Windows Client AP Login pag...

Page 238: ...mple 2001 74ff fe6e 59 As above the address is displayed in the General list box of the Device Management Device Information page see page 142 Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http 2001 74ff fe6e 59 for the URL bar If you are loggin...

Page 239: ...over IP switch connected to a particular router has an IP address of 192 168 1 180 you would log into your router s setup program and access the Port Forwarding sometimes referred to as Virtual Server configuration page You would then specify 192 168 1 180 for the IP address and the port number you want opened for it 9000 for Internet access for example Since configuration setup can vary somewhat ...

Page 240: ...you are using to access the KVM over IP switch 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it Windows 1 Windows 2000 a Open the Mouse Properties dialog box Control Panel Mouse Mouse Properties b Click ...

Page 241: ...hance Pointer Precision 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Windows 95 Set the mouse speed to the slowest position Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 or xset m 1 If one doesn t help try the other Linux using the Redhat AS3 0...

Page 242: ...ngs Advanced Monitor 2 In the dialog box that comes up make sure that the Hide modes that this monitor cannot display checkbox is unchecked 3 Click the arrow at the right of the Screen refresh rate listbox and select the refresh rate you want from the list that appears Note Make sure that your monitor supports the refresh rate you choose if not you may seriously damage your monitor ...

Page 243: ...me is not found on Microsoft list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted If you are working on a client computer at another location accept the certificate for just this session by clicking Yes If you are working at your own client computer install the certificate on y...

Page 244: ...ears Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options 4 When the Wizard presents a caution screen click Yes 5 Click Finish to complete the installation then click OK to close the dialog...

Page 245: ...ndix 229 Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted ...

Page 246: ...warning occurs You can click Yes to go on or you can disable mismatch checking To disable mismatch checking do the following 1 After the page you are logging in to comes up open the browser s Tools menu Select Internet Options Advanced 2 Scroll to the bottom of the list and uncheck Warn about trusted certificates 3 Click OK The next time you run the browser the change will be in effect ...

Page 247: ...ut information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C yourcountry ST yourstateorprovince L yourlocationor city O yourorganiztion OU yourorganizationalunit CN yourcommonname emailAddress name yourcompany com openssl req new newke...

Page 248: ...from the unit chassis 2 Short the jumper labeled Default Password on the switch s main board 3 Power on the switch When you power the switch on the following message appears on the LCD display USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWITCH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART 4 After you start back up the OSD login function acts exactly the way it did the f...

Page 249: ...te Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full for all users on all ports ...

Page 250: ...ack mount kit for 68 0 110 0 cm racks Standard Long To install the long bracket standard rack mount kit simply replace the short L brackets on the standard rack mount kit with the long ones and mount the switch according to the instructions given for Standard Rack Mounting page 14 Easy Installation With an Easy Installation kit one person can mount the switch To install the Easy Installation kit d...

Page 251: ...tch will be to the inside a Screw the front flanges to the rack first b Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack then screw the rear flanges to the rack Continues on next page Support Flange Rear Flange Slide Bar Rear Attachment Sliding Bracket Rear Flange LEFT RAIL RIGHT RAIL ...

Page 252: ...the front of the switch to the front of the rack only tighten the screws part way 4 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch then use the screws supplied with this package to attach the bars to the rear of the switch tighten the screws all the way M4 x 6 Phillips Head Screw M4 x 6 Phillips Head Screw ...

Page 253: ...re that all cables are securely attached and seated completely in their sockets In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See The Firmware Upgrade Utility page 189 for upgrade details Problem Solution Ther...

Page 254: ...SD as shown in the diagram below Note These keys are toggles Press them once to invoke the feature press them again to exit About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected ...

Page 255: ... provide a repair service without charge during the Warranty Period If a product is defective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product f...

Page 256: ...t Mode 42 Browser Login 56 C CC Management 140 Certificate private 149 Signing Request 150 CL5708 CL5716 AC Power Rear view 11 Front view 9 Overview 1 CL5708D CL5708E Specifications 203 CL5708M CL5708N Specifications 203 CL5716M CL5716N Specifications 204 Clear Login Information 232 Clear Name List 39 Closing the console 22 Components 9 Connecting Java Client AP 63 Windows Client AP 59 Connection ...

Page 257: ...38 F5 SKP 41 F6 BRC 42 F7 SCAN 43 F8 LOUT 43 Factory default settings 233 Favorites 107 Features 3 Filter 101 156 Filtering IP 142 MAC 142 Firmware upgrading 159 Firmware Upgrade Main firmware 160 Firmware upgrade enabling 40 firmware upgrade port 190 preparation 190 recovery 194 Front View 9 G General page 132 GOTO 34 GUI AP 68 H Hardware requirements cables 7 external console 6 Hot Plugging 27 E...

Page 258: ...nel 185 Log 155 filter 156 Information page 156 Log Server 216 Configure 179 Event Panel 185 Events 180 Installation 177 List Panel 185 Main Screen 184 Menu Bar 179 Options 183 Starting Up 178 Log server 137 177 Logging in Browser 56 Java Client AP 61 Windows Client AP 57 Login Invalid login 55 Login Failures 141 Login String 145 Logout 43 Logout timeout 38 LOUT 43 M MAC Filtering 142 Main Firmwar...

Page 259: ... Array toolbar 176 Password 31 Port Access Access 113 filter log 156 KVM devices 97 Sessions 112 Port Access Page Recalling 174 Port Configuration 117 Port Forwarding 223 Port ID Display Duration 36 Display Mode 36 Display Position 36 Port ID numbering 28 Port Names edit 38 Port Naming 103 Port Operation 167 Port Properties Device Level 117 Port Level 118 Port Selection Sidebar 99 Port selection 2...

Page 260: ...Skip Mode 41 50 173 SKP 41 Specifications CL5708D CL5708E 203 CL5708M CL5708N 203 CL5716M CL5716N 204 SPHD Connectors 238 Standard rack mounting 14 Station IDs reset 39 Switching station positions 27 Synchronization mouse 92 T Tab bar 67 Technical Support 202 Telephone support iii Time 152 Toolbar Hotkey port switching 172 Icons 171 port switching 170 Troubleshooting General Operation 209 Java App...

Page 261: ...ting 127 Managing 123 Modifying 127 V Video Resolution additional procedures 226 Video Settings 81 W Web Browser Main Page 65 Windows Client Auto Scanning 172 Message Board 86 Windows Client AP Connecting 59 Connection Screen 58 File Menu 60 Logging in 57 ...

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