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Answering system and voicemail
About answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left at
your service provider’s voicemail (fees may apply). Your telephone’s built-
in answering system messages and voicemail messages are separate. Each
alerts you to new messages differently.
If
and
New voicemail
display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service. You can also use your telephone answering system
and voicemail together by setting your built-in answering system to answer
before voicemail answers as described below. To learn how to program your
voicemail settings, contact your telephone service provider. Then, if you are
on a call, or if the answering system is busy recording a message and you
receive another call, the second caller can leave a voicemail message.
If you have voicemail provided by your telephone service provider, we
recommend setting your answering system to answer calls at least two rings
earlier than your voicemail is set to answer. For example, if your voicemail
answers after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
Answering system new message indication
When there are new messages (including memos) on the answering system,
the number of new messages stored flashes in the message window on the
telephone base and the
icon and
XX new messages
appear on the screen of each system handset. If the new
message alert tone is turned on, the telephone base
beeps every 10 seconds when there are new messages.
To listen to messages recorded on your digital answering
system, use the
Play messages
menu from a handset or
press
PLAY/
STOP
on the telephone base (see
To listen to messages
on
page 53).
Answering system
HANDSET 1
16 new messages
10/20
10:30
PM
