AT&T TL32100 User Manual Download Page 51

46

Caller ID

Missed (new) calls indicator

When you have calls that have not been reviewed, the 
handset idle screen shows 

XX missed calls

.

All entries that have not been reviewed are counted as 
missed (new) calls. Each time you review a caller ID history 
entry marked 

NEW

, the number of missed calls decreases 

by one.

If you do not want to review the missed (new) calls one 
by one, but you still want to keep them in the caller ID 
history, you can press and hold 

OFF/

CLEAR

 for four 

seconds when the handset is idle. All the entries in the 
caller ID history are considered old (reviewed), and the 
missed calls message goes away.

Reasons for missing caller ID information

There are occasions when other information or no information shows for 
various reasons:

Screen message

Reason

Private name

The caller prefers not to show the name.

Private number

The caller prefers not to show the telephone number.

Private caller

The caller prefers not to show the name and telephone number.

Unknown name

 

Your telephone service provider cannot determine the caller’s 
name.

Unknown number

Your telephone service provider cannot determine the caller’s 
telephone number.

Unknown caller

Your telephone service provider cannot determine the caller’s 
name and telephone number. Calls from other countries may also 
generate this message.

Caller ID operation

HANDSET 1

16 missed calls

10/20

10:30

PM

HANDSET 1

10/20

10:30

PM

Summary of Contents for TL32100

Page 1: ...User s manual TL32100 TL32200 TL32300 DECT 6 0 cordless telephone answering system with caller ID call waiting...

Page 2: ...800 222 3111 In Canada dial 1 866 288 4268 The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to m...

Page 3: ...phone base Telephone base Quick start guide User s manual Wall mount bracket Charger for cordless handset with power adapter installed 1 for TL32200 2 for TL32300 Cordless handset 1 for TL32100 2 for...

Page 4: ...Call screening setup 19 Number of rings 20 Remote access code 20 Message alert tone 21 Recording time 21 Telephone base ringer volume 22 Telephone operation Making answering and ending a call 23 Maki...

Page 5: ...m and voicemail 50 About answering system and voicemail 50 Answering system new message indication 50 Answering system overview 51 Voice prompts 51 Message capacity 51 Call screening 51 Call intercept...

Page 6: ...on about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our web...

Page 7: ...7 24 and 54 DIR VOLUME Press to scroll up while in menus page 11 Press to increase the listening volume pages 17 27 and 54 Press to show directory entries when the handset is not in use page 39 While...

Page 8: ...or exit the menu display Main menu Play messages page 53 Answering sys page 17 Directory page 39 Call log page 47 Intercom appears if you have more than one handset page 32 Ringers page 12 Settings pa...

Page 9: ...to repeat the message currently playing page 54 While the answering system is playing the day and time the current message was received press to listen to the previous message page 54 SKIP Press to s...

Page 10: ...ite at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 Raise the antenna Plug the large end of the smaller power adapter into an electrical outlet not controlled by a wall...

Page 11: ...set battery compartment matching the color coded label 1 Insert the supplied battery with the label THIS SIDE UP facing up as indicated 2 To replace the battery press the tab and slide the battery com...

Page 12: ...harge indicators and actions to take Battery indicators Battery status Action The screen is blank or shows Place in charger Battery has no or very little charge The handset cannot be used Charge witho...

Page 13: ...the power adapter from the electrical outlet and unplug the telephone line cord from the telephone wall jack Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone...

Page 14: ...ge end of the larger power adapter into an electrical outlet not controlled by a wall switch 4 Align the holes on the wall mount bracket with the mounting studs of the wall mounting plate and slide th...

Page 15: ...pter from the electrical outlet If the telephone line cord and power adapter cord are bundled untie them first Slide the wall mount bracket up and remove it from the wall mounting plate Unplug the end...

Page 16: ...ntercom appears in the main menu To register a handset refer to Adding and registering a handset on page 60 The menu items Play messages Answering sys Directory Call log Clr voicemail Set date time Ho...

Page 17: ...dset still plays the paging tone when initiating the handset locator feature see Handset locator on page 31 While the telephone is ringing press OFF CLEAR or MUTE REMOVE to silence the ringer temporar...

Page 18: ...telephone indicates there is new voicemail but there is none This may occur for example when you have accessed your voicemail while away from home This feature only turns off the displayed New voicem...

Page 19: ...tion Follow the steps below to set the month day year and time Follow steps 1 and 2 in Key tone on this page Press DIR or CID to scroll to Set date time then press MENU SELECT Press MENU SELECT to cho...

Page 20: ...e the caller ID history only displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID history If you dial 10 digits to make a local telep...

Page 21: ...select Tone or Pulse Press MENU SELECT to save the setting NOTE If you have pulse rotary dialing service only refer to Temporary tone dialing on page 28 to temporarily switch from pulse to touch tone...

Page 22: ...ter than two seconds To play the current announcement Press MENU SELECT when in idle mode Press DIR or CID to scroll to Answering sys then press MENU SELECT Press MENU SELECT to choose Announcement Th...

Page 23: ...ncement Press 3 during playback to delete your recorded announcement The system announces Announcement deleted If your announcement is deleted calls are answered with the default announcement Hello Pl...

Page 24: ...off and there is an incoming call the system answers after 10 rings and announces to the caller Please enter your remote access code For more information see Remote access on page 58 You cannot turn t...

Page 25: ...and avoid paying long distance charges if you are calling from out of your local area Press MENU SELECT to confirm your setting A confirmation tone sounds NOTE If you subscribe to a voicemail service...

Page 26: ...ing system is on Message alert tone setting is on There are new messages To temporarily turn off the message alert tone see Temporarily turning off the message alert tone on page 52 Recording time You...

Page 27: ...e level 1 6 or turn the ringer off A sample of the ringer sounds as you adjust the volume The telephone base announces Base ringer is off when you set the volume to 0 NOTE If a handset is on an outsid...

Page 28: ...affect the elapsed time When a handset is on a call if another handset attempts to access the directory speed dial list caller ID history or answering system the screen shows Not available at this tim...

Page 29: ...mmend that the handset be placed on a table with the dial pad keys facing up when using the speakerphone After installing the battery in the handset the screen may show Low battery If you use the spea...

Page 30: ...r SPEAKER and then wait for the dial tone Press REDIAL PAUSE The screen shows the number most recently called If it is not the desired number press DIR or CID to scroll to the desired number Press MEN...

Page 31: ...elephone operation To delete a number in the redial list While reviewing a number in the redial list press MUTE REMOVE to delete the displayed number from the redial list A confirmation tone sounds Re...

Page 32: ...UTE icon appears until you turn off mute To take the call off mute Press MUTE REMOVE and then resume speaking When mute is off Microphone on appears temporarily on the handset screen OR Mute is automa...

Page 33: ...ce press AUDIO ASSIST The AUDIO ASSIST icon appears until you turn off this feature You must press AUDIO ASSIST every time you want to activate the feature To turn off this feature Press AUDIO ASSIST...

Page 34: ...ss to view the dialing options if necessary See To view the dialing options on page 47 for more details Press MENU SELECT The telephone automatically dials the displayed number To access the redial li...

Page 35: ...ess PHONE FLASH or SPEAKER on another system handset To exit the call Press OFF CLEAR or place the handset in the telephone base or charger The call does not end until all handsets hang up NOTE You ca...

Page 36: ...TOR on the telephone base OR Put the handset in the telephone base or charger NOTES If you press OFF CLEAR or MUTE REMOVE on a handset the ringer of that handset is silenced but the paging tone contin...

Page 37: ...0 9 or PHONE FLASH or SPEAKER on the other handset Both handsets now show Intercom To end an intercom call press OFF CLEAR or place the handset back in the telephone base or charger Both handsets now...

Page 38: ...E FLASH The intercom call ends automatically To end the intercom call without answering the incoming outside call Press OFF CLEAR The intercom call ends and the handsets ring for the incoming call To...

Page 39: ...umber The outside call is put on hold and your handset screen shows Calling HANDSET X The other handset rings and its screen shows HANDSET X is calling To answer the intercom call on the other handset...

Page 40: ...elephone base or charger Your handset screen shows Call transferred The other handset automatically connects to the outside call You can press PHONE FLASH on the original system handset to end the int...

Page 41: ...delete one If the directory is empty when you access it the screen shows Directory empty Exiting the directory Press OFF CLEAR to cancel an operation back up to the previous menu or exit the menu dis...

Page 42: ...the right or left Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears Press MUTE REMOVE to erase a digit Press and hold MUTE REMOVE to erase all digits Press MENU SELECT to...

Page 43: ...re than once If you pause for too long while creating an entry the procedure times out and you have to begin again To add a predialed telephone number to the directory While the handset is in idle mod...

Page 44: ...ess pound key to move towards the beginning of the telephone number If you pause for too long while reviewing an entry the procedure times out and you have to begin again To search by name Press DIR w...

Page 45: ...Press CID Jessie displays If you press 5 JKL twice K and then Kevin display If you press 5 JKL three times L and then Linda display If you press 5 JKL five times J displays and then Jennifer displays...

Page 46: ...ntry intact NOTE If the directory entry you deleted is also in the speed dial location the telephone will automatically clear the speed dial location that entry occupied To edit a directory entry Whil...

Page 47: ...12 characters of the desired directory entry appears in the selected speed dial location NOTES If the directory is empty when you press MENU SELECT in step 5 the screen shows Directory empty If the sp...

Page 48: ...9 to display the desired speed dial entry The handset automatically dials out the displayed number OR Press OFF CLEAR within one second to stop dialing the displayed number NOTE If the speed dial loc...

Page 49: ...ddition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers...

Page 50: ...ally block their names and or telephone numbers see Reasons for missing caller ID information on page 46 Memory match If the incoming telephone number matches the last seven digits of a telephone numb...

Page 51: ...lls message goes away Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons Screen message Reason Private name The caller pre...

Page 52: ...hough the caller ID history entries received typically have 10 digits the area code plus the seven digit number in some areas you might need to dial only the seven digits or 1 plus the seven digits or...

Page 53: ...n page 47 To delete caller ID history entries To delete a caller ID history entry While reviewing the caller ID history press DIR or CID to browse through the caller ID history and find the entry Pres...

Page 54: ...racters Press MENU SELECT to confirm The screen shows Saved with a confirmation tone NOTES The screen shows Number already saved if the number is already in the directory You cannot save the same numb...

Page 55: ...lt in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the...

Page 56: ...et screen You must delete some messages before recording new ones Call screening Call screening on the telephone base If the answering system and call screening are on the announcement and the incomin...

Page 57: ...recording and speak to the caller NOTE During call screening on a handset pressing SPEAKER will switch between the speakerphone and handset earpiece If you want to use the speakerphone to speak to the...

Page 58: ...d time see Set date time on page 14 Only one handset or the telephone base can access the answering system at a time While a handset is on an outside call you cannot play messages To listen to message...

Page 59: ...eted Press PLAY STOP to stop the playback When messages are playing at the handset Press DIR VOLUME to increase or CID VOLUME to decrease the message playback volume Press SPEAKER to switch between th...

Page 60: ...the telephone base Press DELETE on the telephone base The system announces To delete all old messages press DELETE again Press DELETE within three seconds The system announces All old messages delete...

Page 61: ...rd memo Press MENU SELECT The system announces Record after the tone Press 5 when you are done Speak towards the microphone on the handset after a long beep You can record a memo up to three minutes M...

Page 62: ...nt message number during old message playback 1 99 flashing Total number of new messages and memos The number flashes when there are new messages that have not been reviewed Current message number dur...

Page 63: ...dest first If there are no new messages the system plays back all old messages oldest first Play new messages 2 Press to listen to new messages only Delete a message 3 Press during a message playback...

Page 64: ...essages the system announces You have no new message At the beginning of new message playback if the answering system has less than three minutes of recording time left the answering system announces...

Page 65: ...harger and alternately shows 1 Press HS LOC on base 4 sec and 2 Then press on handset before you begin the registration Press and hold HANDSET LOCATOR on the telephone base for about four seconds unti...

Page 66: ...T LOCATOR again You must press HANDSET LOCATOR while the IN USE light is still flashing The light flashes for about seven seconds If the light stops flashing start again with step 1 above It takes up...

Page 67: ...received from the telephone service provider New message in the answering system 10 16 MSG While playing messages the sequence of the message currently playing XX YY XX is the sequence of the message...

Page 68: ...Screen icons indicator lights and alert tones Telephone base indicator lights Visual ringer light Flashes when there is an incoming call IN USE light On when the handset is in use when the answering...

Page 69: ...arning tone The handset is out of range failed to register to the telephone base or there is no power at the telephone base Three short high pitched beeps Confirmation tone The telephone has completed...

Page 70: ...te some current entries End of list You have reached the beginning or end of the menu Ended You have just ended a call Other handset is calling if you have two handsets HANDSET X is calling if you hav...

Page 71: ...hone base Paging The telephone base is paging all handsets Phone The handset is on a call Place in charger The battery is very low The handset should be placed in the telephone base or charger Registr...

Page 72: ...may take approximately 30 minutes to charge the handset before it shows Low battery Refer to Battery charging on page 7 for details Reset the telephone base Unplug the electrical power Wait for appro...

Page 73: ...charges may apply My cordless handset isn t performing normally Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet...

Page 74: ...n Battery installation on page 6 to install the battery Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset...

Page 75: ...e background noise by turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise can...

Page 76: ...ume on page 12 Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack Make sure the power cord is securely plugged in The cordless handset may be too...

Page 77: ...se contact your DSL service provider for more information about DSL filters My telephone does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features provi...

Page 78: ...t answer after the correct number of rings Make sure the answering system is on When the answering system is on ANS ON should show on the handset and the ANS ON light is lit on the telephone base see...

Page 79: ...the number of rings so that your answering system answers before your voicemail answers see About answering system and voicemail on page 50 To determine how many rings activate your voicemail contact...

Page 80: ...lephone service Contact your service provider for more information Common cure for electronic equipment If the telephone is not responding normally try resetting the telephone Do the following in the...

Page 81: ...ectrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone ha...

Page 82: ...roduct is damaged refer to Limited warranty on page 81 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to haz...

Page 83: ...the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Ni MH batte...

Page 84: ...facturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service pro...

Page 85: ...uit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the pa...

Page 86: ...ition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date...

Page 87: ...r receipt and Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of th...

Page 88: ...he battery DECT 6 0 digital technology Telecommunications DECT 6 0 is a new frequency band that transmits your voice across multiple channels This technology provides superior quality of voice and sou...

Page 89: ...ransfer intercom transfer 34 Call waiting 27 44 Chain dialing 29 Character chart 38 Charger installation 5 CID time synchronization 15 Clock 14 D Date and time 14 Delete all entries from caller ID his...

Page 90: ...edialing on hook dialing 23 R Reasons for missing caller ID information 46 Recording time 21 51 Redial 25 Registering a handset 60 Remote access 58 Remote access code 20 Remote commands 58 Repeat mess...

Page 91: ...less telephone answering system with caller ID call waiting 2010 Advanced American Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanc...

Page 92: ...lephones 2010 Advanced American Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed...

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