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Table of contents

User’s manual

MS2025
DECT 6.0 4-line
Small Business Cordless Handset

Getting started

Quick reference guide .............................. 1

Charger installation.................................... 5

Battery installation and charging........ 6

Adding and registering a handset ...... 8

To register a handset to a MS2085 

console ......................................................... 8

To register a handset to a MS2015 

deskset ......................................................... 9

Deregistering a handset.........................10

To deregister the cordless handset 

or headset from the MS2085
console or MS2015 deskset ............10

Adding a corded headset......................11

Telephone settings

Telephone setup ........................................12

Menu settings..........................................12

Ringer volume.........................................13

Ringer tone...............................................13

Delay ring ..................................................14

LCD Language .........................................14

Key Tone ....................................................15

LCD contrast ............................................15

Hold reminder .........................................16

Phone rename.........................................16

Telephone operation

Telephone basic operation ...................17

Line indicators.........................................17

Making a call............................................17

On hook dialing (predialing) ............18

Using the speakerphone....................18

Answering a call ....................................18

Temporary ringer silencing...............19

Redial...........................................................19

Call waiting...............................................20

Volume control .......................................20

Mute .............................................................20

Options while on calls............................21

Temporary tone dialing ......................21

Hold..............................................................21

Switching between lines....................21

Call privacy ...............................................22

Record a call............................................23

Chain dialing............................................24

Join a call in progress.........................24

Conference calls ....................................25

Intercom.........................................................27

Make an intercom call to an

extension ...................................................27

Answer an intercom call....................27

End an intercom call............................27

Answer an incoming call during an 

intercom call............................................27

Call transfer .................................................28

Blind transfer...........................................28

Call transfer using intercom ................29

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Summary of Contents for MS2025

Page 1: ...User s manual MS2025 DECT 6 0 4 line Small Business Cordless Handset 06 1 0...

Page 2: ...in case it is necessary to return your telephone for warranty service 2010 2011 Advanced American Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property li...

Page 3: ...25 User s manual MS2025 Quick start guide User s manual MS2025 DECT 6 0 4 line Small Business Corless Handset Quick start guide MS2025 DECT 6 0 4 line corded Small Business Corless Handset 06 1 0 06 1...

Page 4: ...ay ring 14 LCD Language 14 Key Tone 15 LCD contrast 15 Hold reminder 16 Phone rename 16 Telephone operation Telephone basic operation 17 Line indicators 17 Making a call 17 On hook dialing predialing...

Page 5: ...works 39 Caller ID operation 40 Memory match 40 Missed new calls indicator 40 Review the caller ID information 40 View dialing options 41 Dial a call history entry 41 Save a call history entry to the...

Page 6: ...devices such as television sets VCRs or other cordless telephones Excessive heat sources Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lightin...

Page 7: ...when there is an incoming home call Flashes slowly when a home call is on hold INT Press to make an intercom call 1 While reviewing a caller ID history entry press repeatedly to add or remove 1 in fro...

Page 8: ...ringer temporarily During message or announcement playback press to delete a message or announcement OFF CANCEL While using menus press to cancel an operation back up to the previous menu or exit the...

Page 9: ...sing menus Press MENU SELECT or MENU to show the first menu item Ringers Press or to scroll through menu items Press MENU SELECT or SELECT to select or save changes to a highlighted menu item Press EX...

Page 10: ...5 Plug the power adapter into an electrical out let not controlled by a wall switch Getting started Charger installation...

Page 11: ...ough charge to use the telephone for a short time The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or shows...

Page 12: ...into place 2 Install the battery as shown below Charge the handset by placing it face up in the charger The CHARGE light is on when charging 3 06 1 0 The CHARGE light IMPORTANT INFORMATION Use only t...

Page 13: ...menu And put handset on cradle to register On the MS2085 console press MENU SELECT Scroll down to Registration and press MENU SELECT Press MENU SELECT again to select Handset The MS2085 console scree...

Page 14: ...the unregistered handset into the charger The handset beeps once and begins registering to the MS2015 deskset It takes up to 60 seconds to complete the registration There is a beep sound when the regi...

Page 15: ...he MS2085 console or MS2015 deskset On the console or deskset press MENU SELECT Scroll down to Registration and press MENU SELECT Scroll down to Deregistration and press MENU SELECT Press MENU SELECT...

Page 16: ...adset purchased separately For best results use an AT T 2 5mm corded headset To purchase a headset visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 See...

Page 17: ...ighlight the feature to be changed to highlight the feature to be changed The highlighted indicates the selected menu item Press MENU SELECT or the softkey to select the menu item to select the menu i...

Page 18: ...volume is set to off that handset is silenced for all incoming calls including intercom calls Ringer tone Use this feature to choose one of the ten ringer tones for incoming calls You can choose diff...

Page 19: ...rn to the previous menu You hear a confirmation tone To exit without making changes press OFF CANCEL LCD Language This feature allows you to change the language used for handset displays The language...

Page 20: ...u You hear a confirmation tone To exit without making changes press OFF CANCEL LCD contrast Use this feature to adjust the screen contrast to one of eight levels to optimize readability in different l...

Page 21: ...urn to the previous menu You hear a confirmation tone To exit without making changes press OFF CANCEL Phone rename Use this feature to rename the handset up to 12 characters To change the setting When...

Page 22: ...omatic line selection press LINE 1 LINE 4 for the desired line 2 Wait for a dial tone then enter the telephone number The screen displays the elapsed time as you talk in hours minutes and seconds To e...

Page 23: ...he ON OFF button On hook dialing predialing Enter the telephone number Press DELETE to make corrections Press SPEAKER to dial OR To override automatic line selection press LINE 1 LINE 4 for the desire...

Page 24: ...ory To view and dial the 10 most recently dialed numbers Press REDIAL PAUSE to enter the redial list and display the most recently called number Press or to view other recently called numbers Press OF...

Page 25: ...ng options corded handset corded headset and speakerphone While using each press VOL DIR or VOL CID to adjust the listening volume While adjusting the volume for the corded handset or the corded heads...

Page 26: ...r beep see Hold reminder on the MS2085 console user s manual If you are using the speakerphone the speakerphone turns off automatically when you press HOLD To release the hold press and release LINE 1...

Page 27: ...s PRIV Any other extensions are dropped and no extensions can join the call If another extension tries to access the line you are using it displays Privacy To cancel call privacy During the call press...

Page 28: ...ile on a call press MENU SELECT or MENU Press or to highlight Record Call then press MENU SELECT Press or to highlight to highlight Start recording then press MENU SELECT The recording starts and the...

Page 29: ...ll During the call press VOL CID then press or to to scroll to the desired entry Press MENU SELECT to dial the desired entry To exit without making changes press OFF CANCEL and continue with the conve...

Page 30: ...n another line or start an intercom connection OR Call someone on another line or intercom someone The first line is automatically put on hold Press MENU SELECT or MENU Press or to highlight Conferenc...

Page 31: ...ference calls if all four telephone lines are in use If you are experiencing difficulty in using the conference features on this telephone please consider using AT T s complete line of teleconference...

Page 32: ...onsole displays Intercom to Device X Device X represents the name of destination device NOTES Before the intercom call is answered you can cancel the intercom by pressing OFF CANCEL or END The interco...

Page 33: ...s answered by pressing LINE 1 LINE 4 You hear a short tone from the handset The outside call is automatically transferred to the desired extension Press OFF CANCEL or SPEAKER to hang up OR You can res...

Page 34: ...every 30 seconds when a transferred call has not been answered To turn off the reminder beep see Hold reminder on page 16 NOTE If the desired extension does not answer the intercom call within one mi...

Page 35: ...a desired extension then press MENU SELECT When the connection is made both the caller and the destination party hear three beeps Speak into the base speakerphone Your voice is broadcast to the desire...

Page 36: ...SELECT Press or to highlight a desired extension then press MENU SELECT When the connection is made both the caller and the destination party hear three beeps Speak into the base speakerphone Your voi...

Page 37: ...convenient search feature can help you quickly find and dial numbers page 35 If there are already 50 entries the handset shows Memory is full You cannot store a new number until you delete one If you...

Page 38: ...g actual dialing Press OPTION Press or to choose Add pause then press MENU SELECT or SELECT A P appears on the screen Store a signal for switching to temporary tone signalling If you have dial pulse r...

Page 39: ...n the handset is idle press VOL DIR The handset displays Directory XXX entries Press REVIEW Press or to browse through the directory Entries appear alphabetically by the first letter in the name Press...

Page 40: ...ginning with that letter If there is no entry matching the letter you press it remains in the current entry 4 To see other names starting with the letters on the same dial pad key keep pressing the ke...

Page 41: ...al When a number is displayed on the screen you can dial the number pressing SPEAKER or LINE 1 LINE 4 for the desired line Delete an entry When a directory entry appears press MUTE DELETE The handset...

Page 42: ...o choose Add pause then press MENU SELECT or SELECT A P appears on the screen Store a signal for switching to temporary tone signalling If you have dial pulse rotary service this signal is required fo...

Page 43: ...ut as separate services you might need to combine these services You only have caller ID service or only call waiting service You do not subscribe to caller ID or call waiting services There are fees...

Page 44: ...to your directory NEW indicator turns on and XX Missed call s appears if there are new call log entries including new or missed calls The time and date of the call and the caller s name and telephone...

Page 45: ...ctory Missed new calls indicator When the handset is in idle mode and has new or missed calls it displays XX Missed call s All new or missed entries are counted as missed calls Each time you review a...

Page 46: ...the seven digits You can change and store the number of digits that you dial in the call history While reviewing the call history press pound key repeatedly on the console to show different dialing op...

Page 47: ...If you have dial pulse rotary service this signal is required for some special services Press OPTION Press or to choose Send tone then press MENU SELECT or SELECT A T appears on the screen All number...

Page 48: ...delete Press MUTE DELETE to delete the shown entry from the caller ID history The screen displays Caller ID deleted and there is a confirmation tone Delete all call history entries When the handset is...

Page 49: ...e PRIVATE NUMBER The caller prefers not to show the phone number PRIVATE CALLER The caller prefers not to show the phone number and name UNKNOWN NAME Your telephone service provider cannot determine t...

Page 50: ...aking changes press OFF CANCEL To play the announcement When the handset is idle press ANS SYS Press or to highlight Private Mailbox then press MENU SELECT Press or to highlight Announcement then pres...

Page 51: ...our own memos using a system handset Play and delete them the same way as incoming messages When the handset is idle press ANS SYS Press or to highlight Private Mailbox then press MENU SELECT Press or...

Page 52: ...While the telephone is idle press ANS SYS on the console Press or to choose Play new msgs to play the new message only or Play all msg to play all the messages in the mailbox Press MENU SELECT to pla...

Page 53: ...n steadily when using a cord ed headset Speakerphone On steadily when using the speakerphone MUTE Mute Microphone is muted PRIV Call privacy On steadily when using the Call privacy is set to On REC Re...

Page 54: ...or lowest setting OR You have reached the end of the caller ID history Three short high pitched beeps The telephone has completed the command successfully Four short beeps Low battery warning OR Out...

Page 55: ...Conf Contact saved to Directory DECT Headset deregistered Deleted Directory empty Ended You have just ended a call Extension busy Please try again later Handset deregistered The cordless handset regis...

Page 56: ...ork Number saved to 1 touch key Obtaining IP from DHCP server Paging Page Phone is set to default Redial deleted Redial empty Registering DECT Headset Registering handset Put handset on cradle to star...

Page 57: ...This phone can link to a master console Please do NOT connect any PSTN lines to phone jack Transfer from Transfer Line X to Transfer to Unable to obtain IP Please check DHCP server XX Missed calls Th...

Page 58: ...rms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone base has a dur...

Page 59: ...his product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for...

Page 60: ...telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable batter...

Page 61: ...lephones directly over the pacemaker such as in a breast pocket when it is turned ON Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to b...

Page 62: ...s For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinu...

Page 63: ...the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1...

Page 64: ...should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for TWO 2 YEAR from the date of pur...

Page 65: ...chase or receipt and Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufactu...

Page 66: ...t get a dial tone from the corded handset First try all the suggestions above Make sure you plug the handset cord securely and firmly into the HANDSET jack on the telephone base and the corded handset...

Page 67: ...of DSL interference Please contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your telephone base by installing your new telephone...

Page 68: ...telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider My telephone base does not ring when I receive a call Make s...

Page 69: ...the background noise by turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise c...

Page 70: ...recording and disconnect the call I have difficulty hearing messages Press VOL to increase the speaker volume on the telephone base System does not answer after the correct number of rings Make sure...

Page 71: ...e access code correctly Make sure you are calling from a touch tone telephone When you dial a number you should hear tones If you hear clicks the telephone is not a touch tone telephone and cannot act...

Page 72: ...is powered on Make sure your Internet connection is working properly Make sure that the software is installed and running for your nontraditional telephone service Make sure to plug your USB telephon...

Page 73: ...36MHz 1928 448MHz 5 32 F 122 F 0 C 50 C 6VAC 300mA RF frequency band Channels Operating temperature Charger voltage AC adapter output 2 4V 550mAh Ni MH battery Handset voltage Appendix Technical speci...

Page 74: ...formation 64 save entries to directory 66 Call privacy 44 Call screening 32 Call transfer 52 53 Call waiting 43 62 Capacity 56 70 Central office voicemail COVM on or off 49 reset 49 Chain dialing 47 C...

Page 75: ...ith a cordless handset 50 with a deskset 50 J Join a call in progress 46 L Last number redialing 42 Limited warranty 90 91 Line indicators 38 M Mailbox setup 30 36 Maintenance 85 Make call 40 41 confe...

Page 76: ...64 directory entries 59 S Screen display messages 82 84 Screen icons 38 Search by name 60 Set date and time 21 Speed dial enter edit or delete number 37 setup 37 T Technical specifications 92 Telephon...

Page 77: ...n Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 7 AT T 07 11 w...

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