AT&T callmaster User Manual Download Page 17

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References

●

AT&T System 85 CALLMASTER™ Digital Voice Terminal — Application Notes (555-

103-523)

AT&T System 75 CALLMASTER™ Digital Voice Terminal — Application Notes (555-

103-253)

AT&T DEFINITY™ Generic 2 and System 85 Automatic Call Distribution Supervisor
Instructions (555 104 714)

AT&T System 75 Automatic Call Distribution Supervisor Instructions (555-200-724)

AT&T DEFINITY™ Generic 2 and System 85 Automatic Call Distribution Agent

Instructions (555-104-713)

AT&T System 75 Automatic Call Distribution Agent Instructions (555-200-722)

Summary of Contents for callmaster

Page 1: ...AT T CALLMASTER Digital Voice Terminal User s Guide...

Page 2: ...Information Center 2855 North Franklin Road P O Box 19901 Indianapolis IN 46219 1 800 432 6600 In Canada 1 800 255 1242 Order Document No 555 015 716 Issue 4 February 1991 For more information about A...

Page 3: ...ic Display Display Contrast Control Wheel Double Light Call Appearance and Feature Buttons Single Light Feature Buttons Front Panel Instruction for Button Label Strips Self Test Button 1 2 Switch Ring...

Page 4: ...erface module If you are using a CALLMASTER voice terminal with RIM both calling and called parties hear a soft beep tone that is repeated every 15 seconds This beep indicates that RIM is active and t...

Page 5: ...buttons used in this guide are Conference Drop Hold Transfer and Mute Organization of This Guide The remainder of this guide is arranged as follows Physical Description Describes the physical characte...

Page 6: ...ransfer button Drop button Hold button Message light Use the touch tone buttons 1 through to dial calls and access features Use to set up conference calls with 3 people DEFINITY Generic 2 and System 8...

Page 7: ...ing incoming and outgoing calls The person who manages your system may assign several display mode buttons to your voice terminal These display modes are discussed in AT T System 75 Automatic Call Dis...

Page 8: ...e 10 buttons shown in Figure 5 can be administered by the person who manages your system for use as call appearances or for feature activation and deactivation Each button has a label a red light and...

Page 9: ...peration of the Mute button is described on page 12 The person who manages your system can administer the remaining 17 buttons to activate and deactivate features or to perform special functions One o...

Page 10: ...rips and write or type on them Use to test the lights ringer and display 1 Gently pull down on the front panel to open it 2 Press and hold the self test button If all is well the ringer sounds the lig...

Page 11: ...back of the teminal The adapter attaches under the desk to eliminate cord clutter You can plug 2 headsets or 2 handsets into the adapter the 2 headsets or 2 handsets must both be the same model Back j...

Page 12: ...om of the Terminal As shown in Figure 9 a line jack is located on the bottom of the terminal The line jack is used to connect the voice terminal to a wall telephone jack Figure 9 Bottom of the Termina...

Page 13: ...ls have 5 fixed features Conference Drop Hold Mute and Transfer These 5 features listed alphabetically are discussed below Conference To add another party 1 to an existing call for a total of up to 3...

Page 14: ...new call appearance and hear dial tone Press xxxx of held call first call Press Conference again Drop To disconnect from an 1 Press Drop active 2 party call Hear dial tone Note You may press Release...

Page 15: ...ected To answer a new call 1 Press Hold while active on another Green light at held call appearance flutters can 2 Press xxxx of incoming call To return to held call 1 Press xxxx of held call Mute To...

Page 16: ...ress Transfer Green light at call appearance flutters Present call is put on hold You are given a new call appearance and hear dial tone 2 Dial number where call will be transferred Hear ringback tone...

Page 17: ...03 253 AT T DEFINITY Generic 2 and System 85 Automatic Call Distribution Supervisor Instructions 555 104 714 AT T System 75 Automatic Call Distribution Supervisor Instructions 555 200 724 AT T DEFINIT...

Page 18: ...555 015 716 Issue 4 February 1991 Graphics 1988 AT T...