AT&T 9355 User Manual Download Page 1

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Printed in Mexico. 848404018 Issue 1AT&T

9355_book_1ATT 7/12/99 2:25 PM Page ii

Summary of Contents for 9355

Page 2: ...9 Please read Part 1 Important Product Information included in this package This AT T product is manufactured by Lucent Technologies Consumer Products L P AT T and the globe symbol are trademarks of AT T Corp licensed to Lucent Technologies Consumer Products L P USER S MANUAL Part Two ...

Page 3: ...ION At the Handset 18 Making a Call 18 Previewing a Number Before Calling 18 Answering a Call 19 Ending a Call 19 Redial 19 Handset Volume 19 Temporary Tone 19 Mute 20 Hold 20 Flash 20 Intercom 20 Recording a Phone Conversation 20 Changing Channels 21 Headset Jack 21 TELEPHONE OPERATION At the Base 22 Answering a Call 22 Connecting to a Call with the Speakerphone 22 Speaker Volume 22 Mute 22 Hold ...

Page 4: ...te ON OFF 35 Reviewing ON OFF Status 35 Turning System Off 35 Turning System On 35 Recording a Message When System is Off 35 Changing Settings 36 Reviewing Settings 36 Exit Remote Access 36 Audible Signals 36 CALLER ID OPERATION 37 About Caller Identification 37 Call Waiting 37 Incoming Call History 38 Memory Match 38 Reviewing Call History 38 Display Dial 38 Deleting Call Records from Call Histor...

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Page 6: ... unit before placing the handset in the cradle 5 Mount the base on the wall WALL MOUNTING ONLY Hold the base so the mounting knobs on the standard wall jack will fit into the holes on the bottom of the base Slide the base down onto the knobs until it locks into place 6 Attach belt clip optional If you wish you can attach the belt clip to the cordless handset following the illustrations below The h...

Page 7: ...ges 8 and 9 11 Set up Answering System Features See pages 9 13 a Select Announcement b Set Ring Select c Set Audible Message Alert d Change Remote Access Code e Change Priority Calling Code f Record Announcement g Delete Announcements h Set the Clock 12 Set up Caller Specific Outgoing Announcements See pages 14 and 15 13 Set up Talking Caller ID See pages 16 and 17 INSTALLATION 5 9355_book_1ATT 7 ...

Page 8: ...p a feature and then move on to set up another feature After you change one feature press U to exit or select the DONE softkey to move to the next feature Dial Mode If you have touch tone service the phone will be ready to use as soon as the battery is charged If you have dial pulse rotary service you ll need to set the dial mode 1 Make sure the is not displayed 2 Press U 3 Use the softkey to sele...

Page 9: ...t displayed 2 Press U 3 Use the softkey to select SETUP 4 Select DONE until the screen displays RINGER 5 Select CHANGE to turn the Ringer ON or OFF 6 Select DONE to move to the next feature begin at Step 5 OR Press U to exit Handset Ringer Selection You can select from four different handset ringer styles 1 Make sure the is not displayed 2 Press U 3 Use the softkey to select SETUP 4 Select DONE un...

Page 10: ...until the screen displays AREA CODE 1 5 Use the keypad to enter your home area code 6 Select CODE 2 to reach AREA CODE 2 the screen displays any current local area code stored here Use the keypad to enter a three digit local area code 7 Continue as in Step 4 for area codes 3 4 and 5 as needed OR Select DONE to move to the next feature begin at Step 5 OR Press U to exit Turning Off Caller ID with C...

Page 11: ... can set up one feature at a time as described below or you can set up a feature and then move on to set up another feature After you change one feature press s until you hear the voice prompt for the next feature you want to change Make sure the answering system is on see page 27 Press X or x to exit Answering System Feature Setup at any time Announcement Options NOTE For information about record...

Page 12: ...sage Alert is The Message Window displays the current Message Alert setting 3 Press or to change the setting Remote Access Code The Remote Access Code allows you to access features and functions of the answering system from a touch tone phone The Remote Access Code is preset to 500 but you can change it to any three digit number from 500 to 999 following the steps below NOTE Do not use the same co...

Page 13: ... Code The Priority Calling Code comes set to 999 but you can change it to any three digit number from 500 to 999 following the directions below NOTE Do not use the same code as the Remote Access Code If you set the Priority Calling Code and the Remote Access Code to the same number neither Code will work 1 Press c on the base 2 Press and release s until you hear Priority Call Code is The system an...

Page 14: ...G SYSTEM OPERATION At Cordless Handset or Touch Tone Phone 1 If the announcement you want to record is the currently selected announcement A B or AO go to Step 2 If not select the announcement by following Steps 1 4 in Selecting Your Announcement on page 9 then go to Step 2 below 2 Press c on the base 3 Press A 4 At the prompt begin recording your announcement Your announcement can be up to three ...

Page 15: ... C The system announces the current day setting 3 To change the day setting hold down or until the correct day is announced Then release the button 4 Press C The system announces the current hour setting 5 To change the hour setting hold down or until the correct hour is announced Then release the button 6 Press C The system announces the current minutes setting 7 To change the minutes setting hol...

Page 16: ...ho choose to block their Caller ID information private calls Hello You have chosen to block your name and number Blocked calls will not be accepted at this number Recording a Caller Specific Outgoing Announcement 1 Press U on the handset 2 Use the softkey to select DIR 3 Select ANS SYS 4 Select OUTGOING 5 Select ADD The screen displays ENTER NUMBER 6 Use the keypad to enter the digits up to 24 of ...

Page 17: ... announcement you want to review 7 Select OPTIONS 8 Select PLAY The system plays the announcement You can select STOP to stop playback OR Select RE RECORD to change the announcement OR Press then select ANN ONLY then select CHANGE to turn the Announce Only feature ON or OFF 9 Select DONE to exit Deleting a Caller Specific Outgoing Announcement 1 Press U on the handset 2 Use the softkey to select D...

Page 18: ... the digits up to 24 of the incoming phone number for LOCAL then select DONE OR Press then select DONE for PRIVATE CALL information OR Press then select DONE for UNKNOWN CALL information 7 Select RECORD 8 Using the handset record a LOCAL announcement up to five seconds long that you will hear at the base when you receive a call from the number or call type you programmed 9 Select STOP when you are...

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Page 20: ...TELEPHONE MEMORY and CALLER ID OPERATION sections of this manual for more calling options Previewing a Number Before Calling 1 Enter the digits up to 24 of the number you are calling do not press P first The screen displays the dialed digits If you make an error while entering a digit use to backspace and enter the correct digit 2 Press to make the call TELEPHONE OPERATION At the Handset ...

Page 21: ...reach the highest level you ll hear a beep Changing this setting does not affect what the other party hears Temporary Tone NOTE If you have touch tone service you don t need to use the Temporary Tone feature If you have dial pulse rotary service this feature allows you to enter codes or tones needed to operate answering machines or use electronic banking services calling cards and other special se...

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Page 23: ... not be interrupted NOTE You must be in range of the base to change channels see the OPERATING RANGE section of this manual Headset Jack You can use this telephone hands free when you install a 2 5 mm headset purchased separately SKU 24099 1 Plug the headset into the jack located on the left side of the handset under the small rubber flap Do not force the connection but make sure the plug fits sec...

Page 24: ...e call press K on the base Speaker Volume While using the speakerphone press E or e on the base to adjust speaker volume from 0 lowest to 7 highest If the volume setting is set to 7 and you press E or if it s set to 0 and you press e you ll hear a beep to let you know you re already at the maximum or minimum setting Mute Mute allows you to hear your caller but prevents the caller from hearing you ...

Page 25: ...om The Page feature allows you to signal someone at the handset from the base Make sure the CHARGING light is not lit on the base Press i on the base A three part paging tone sounds at the handset and the screen displays PAGE FROM BASE NOTE When the handset is in use or the Ringer is turned off the Page and Handset Locator features are inactive Handset Locator This feature is useful if you misplac...

Page 26: ... see Caller Specific Outgoing Announcements and Talking Caller ID on pages 14 17 Additionally the phone alerts you to calls from priority numbers you ve stored in memory with a special Priority Ring Storing Numbers in Memory 1 Make sure the is not displayed 2 Press U 3 Use the softkey to select DIR 4 Use the softkey to select ADD 5 Enter the number you want to store up to 24 digits OR Select REDIA...

Page 27: ...0 9 5 Select DONE Replacing a Stored Number You can replace a stored number by storing a new number in its place Follow the directions for Storing Numbers in Memory Storing a Number and Name from Call History in Telephone Memory You can store information received from Caller ID in the telephone memory See CALLER ID OPERATION 1 Use or to scroll to the phone number you want to store 2 Press U 3 Use ...

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Page 29: ...stem with other members of your household or business Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 or 2 after the system answers the call Those not using a touch tone phone or those who do not press 1 or 2 can still leave messages which are automatically recorded in Mailbox 1 Message Playback Volume While playing messages press E or...

Page 30: ...the call will be answered after 10 rings and the caller will hear The machine is off The system then hangs up after 15 seconds if it does not receive a remote command If the system is on and the memory is full the call will also be answered after 10 rings and the caller will hear Memory is full To turn the system on or off remotely see ANSWERING SYSTEM OPERATION From Cordless Handset or Touch Tone...

Page 31: ...ndow displays the number of the message you want Repeat part of a message Hold down for a few seconds then release it to resume playing The system beeps while the button is held down Skip to next message Press and release Skip ahead to a later message Press and release until the Message Window displays the number of the message you want Skip part of a message Hold down for a few seconds then relea...

Page 32: ...d the Message Window displays the total number of messages remaining in memory Replay deleted message Before the system announces End of Messages you can replay a deleted message Press until the message window displays the number of the deleted message Once the system announces End of Messages you cannot replay a deleted message Recording a Memo You can record a memo to be stored as an incoming me...

Page 33: ...elapsed while recording an announcement or memo AP Announcement Playback has been selected CH You have pressed c You have pressed D 1 System is ready to record a memo SU System is in Setup Mode 0 7 in left position Indicates volume level selected for 1 second 0 9 0 9 or 0 9 Shows individual digit of Remote Access Code or Priority Call Code in Setup Mode System initializing or deleting messages SA ...

Page 34: ... base Connect with the Answering System From the Cordless Handset When the RINGER is set to ON the appears to let you know you have new messages To access the answering system 1 Press a on the handset and wait for the ANS SYS light to go on The screen displays your Remote Access Code 2 The system announces the number of messages and then beeps twice 3 After the two beeps the system is ready to acc...

Page 35: ...y only new messages in that mailbox 3 To repeat a message press and release 4 while the message is playing Each time you press and release 4 the system backs up one more message If you re calling from a touch tone phone that sends a continuous tone when you hold down a button you can repeat part of a message by pressing and holding 4 Release 4 to resume playing To skip a message press and release ...

Page 36: ...ent then beeps twice and is ready to accept a command Reviewing Your Announcement 1 Connect with the answering system 2 Press 7 The system plays your announcement then beeps twice and is ready to accept a command Selecting Outgoing Announcement 1 Connect with the answering system 2 Press 9 3 Press 9 The system announces your current selection 4 Press 6 or 4 to hear the other selections 5 Press 9 t...

Page 37: ...Status 1 Connect with the answering system 2 Press 0 The system announces the current status then beeps twice and is ready to accept a command Turning System Off 1 Connect with the answering system 2 Press 0 The system announces The machine is off then beeps twice to indicate it is ready to accept a command Turning System On When the system is off it answers after 10 rings and announces The machin...

Page 38: ...settings Exit Remote Access If you are using a touch tone phone hang up the telephone If you are using the cordless handset press a Audible Signals Sound Meaning Long ringing Incoming call Single beep Valid button press Three part tone Page Repeating three part tone Handset Locator Two short beeps Handset is out of range Four short beeps Low battery Four long beeps Base is busy Long buzzing tone E...

Page 39: ...ate services you need to request a subscription to Caller ID with Visual Call Waiting as a single combined service If you choose not to use the Call Waiting feature this unit will also work with regular Caller ID service Such services are not available in all areas To turn off Caller ID with Call Waiting see the FEATURE SETUP section of this manual The time and date are sent by the provider along ...

Page 40: ...w many if any are new You can continue to use or to scroll through the call history The screen displays the name if your service provides this number date and time of the call simultaneously beginning with the most recent call When you reach the end of the call history the screen displays END OF LIST Press or to continue reviewing the call history To exit the review you can press either softkey or...

Page 41: ...teps below 1 Press or to locate the number you want to call 2 Press U 3 Press until the screen displays DIAL 1 4 Select DIAL 1 to dial the number Deleting Call Records from Call History NOTE Once you delete a call from call history you cannot retrieve the call information Deleting a Specific Call Record 1 Press or to scroll to the record you want to remove 2 Press U while the number of calls is di...

Page 42: ...ing name and number information UNKNOWN CALL Your phone company is unable to receive information about this caller s name and number UNKNOWN NAME Caller s number is available but name is not UNKNOWN NUMBER Caller s name is available but number is not MULTIPLE PHONES An extension phone is in use when a Call IN USE NO DATA Waiting signal is received 40 CALLER ID OPERATION 9355_book_1ATT 7 12 99 2 25...

Page 43: ...a fully upright If you receive a call while you are out of range the handset might not ring or if it does ring the call might not connect when you press P Move closer to the base then press P to answer the call If you move out of range during a phone conversation you might hear noise or interference To improve reception move closer to the base If you move out of range without pressing P your phone...

Page 44: ... after six hours of charging the battery should be replaced CAUTION To reduce the risk of fire or injury to persons or damage to the telephone read and follow these instructions carefully Use only Replacement Battery 3300 SKU 90556 Do not dispose of the battery in a fire The cell might explode Check with local codes for special disposal instructions Do not open or mutilate the battery Released ele...

Page 45: ...the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward 2 Lift out the old battery pack 3 Hold the new battery pack and plug the connector into the handset Place the battery pack into the case 4 Replace the cover by sliding it on its track up over the battery case until it snaps firmly into place 5 The new battery pack must be charged before using...

Page 46: ...the handset and base see To re initialize the handset and base If you have no dial tone Check all the previous suggestions If you still do not hear a dial tone disconnect the phone and try another phone in the same jack If there is no dial tone on that phone either the problem is probably in your wiring or local service If you hear a two beep signal when you try to use the handset The handset and ...

Page 47: ...ephone line to allow all of them to ring Try unplugging some of them If your telephone misdials or you don t hear the other person right away It might take a few seconds for your handset to find a good connection to the phone line While it is searching the screen displays SEARCHING Do not start dialing until the appears and you hear the dial tone If you have dial pulse rotary service you ll need t...

Page 48: ... If a caller leaves a very long message part of it may be lost when the system disconnects the call after three minutes If the caller pauses for more that seven seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call If you have difficulty hearing messages Check the volume setting If the sy...

Page 49: ...aying Try waiting until the announcement is over before entering the code Make sure you enter your Remote Access Code correctly There may be noise or interference on the phone line you are using Press keys firmly If your outgoing announcement isn t clear If you record your announcement at the base make sure you speak in a normal tone of voice about nine inches from the base Make sure there is no b...

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Page 51: ... after beep Review settings 9 Change settings 9 End remote access call Hang up Remote Command Press Voice Help menu 5 Play all messages 1 then mailbox number Play new messages 2 then mailbox number Repeat message 4 Repeat part of message Press and hold 4 release to resume playing Skip message 6 Skip part of message Press and hold 6 release to resume playing Stop 5 Save messages Hang up Play messag...

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