3-10
Chapter 3: General Instruction
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
• Press the button to check if the
monitor is in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
• Check Power Indicator function in main
menu OSD. Select “ON” to turn on
power LED.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer
are in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the
computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the
computer is properly working.
Screen image is too light or dark
• Adjust the Contrast and Brightness
settings via OSD.
Screen image is not centered or
sized properly
• Adjust the H-Position or V-Position
settings via OSD.
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color defects
(white does not look white)
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.
Screen image is blurry or fuzzy
• Adjust the Phase and Clock settings
via OSD.
