Asus Notebook PC Page 115 E-Manual Download

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Notebook PC E-Manual

115

My Notebook PC does not boot up. How can I fix this?

You can try doing any of the following suggestions:

•

Remove all connected devices to your Notebook PC then

restart your system.

•

Press F9

upon startup. When your Notebook PC enters

Troubleshooting

, select

Refresh

Reset your PC.

•

If the problem still exists, contact your local ASUS service

center for assistance.

Why can’t my Notebook PC wake up from sleep or hibernate

mode?

•

You need to press the power button to resume your last

working state.

•

Your system might have completely used up its battery

power. Connect the power adapter to your Notebook PC

and connect to a power outlet then press the power button.

Summary of Contents for Notebook PC

Page 1: ...Notebook PC E Manual First Edition March 2014 E9102 ...

Page 2: ... AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Copyright 2014 ASUSTeK COMPUTER INC All Rights Reserved LIMITATION OF LIABILITY Circumstances may arise where because of a default on ASUS part or other liability you are entitled to recove...

Page 3: ...o know your Notebook PC 14 Top View 14 Bottom 17 Right Side 19 Left Side 21 Front Side 23 Chapter 2 Using your Notebook PC Getting started 26 Install the battery pack 26 Charge your Notebook PC 27 Lift to open the display panel 29 Press the power button 29 Gestures for the touchpad 30 Moving the pointer 30 Using ASUS Smart Gesture 35 Enabling the rotate gesture 35 Enabling the three finger gesture...

Page 4: ...Windows apps 54 Launching apps 54 Customizing apps 54 Accessing the Apps screen 56 Charms bar 58 Snap feature 61 Other keyboard shortcuts 63 Connecting to wireless networks 65 Wi Fi 65 Bluetooth 66 Airplane mode 67 Connecting to wired networks 68 Configuring a dynamic IP PPPoE network connection 68 Configuring a static IP network connection 69 Turning your Notebook PC off 70 Putting your Notebook ...

Page 5: ...abling TPM Support 86 ASUSPRO Business Center 87 Accessing ASUS Business Center 87 ASUSPRO Business Center home screen 88 Chapter 5 Power On Self Test POST The Power On Self Test POST 94 Using POST to access BIOS and Troubleshoot 94 BIOS 94 Accessing BIOS 94 BIOS Settings 95 Troubleshoot 105 Refresh your PC 105 Reset your PC 106 Advanced options 107 Tips and FAQs Useful tips for your Notebook PC 1...

Page 6: ... l exposition aux ondes radio 127 Wireless Operation Channel for Different Domains 128 France Restricted Wireless Frequency Bands 128 UL Safety Notices 130 Power Safety Requirement 131 TV Notices 131 REACH 131 Macrovision Corporation Product Notice 131 Prevention of Hearing Loss 131 Nordic Lithium Cautions for lithium ion batteries 132 Optical Drive Safety Information 133 CTR 21 Approval for Noteb...

Page 7: ...s chapter details the hardware components of your Notebook PC Chapter 2 Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC Chapter 3 Working with Windows 8 1 This chapter provides an overview of using Windows 8 1 in your Notebook PC Chapter 4 Featured ASUS Apps This chapter features the ASUS apps included with your Notebook PC s Windows 8 1 operating s...

Page 8: ... to change the settings of your Notebook PC Tips and FAQs This section presents some recommended tips hardware FAQs and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC Appendices This section includes notices and safety statements for your Notebook PC ...

Page 9: ...an help complete tasks WARNING This message contains important information that must be followed to keep you safe while performing tasks and prevent damage to your Notebook PC s data and components Icons The icons below indicate the devices you can use for completing a series of tasks or procedures on your Notebook PC Typography Bold This indicates a menu or an item that must be selected Italic Th...

Page 10: ...om heat exposure Do not use damaged power cords accessories and other peripherals with your Notebook PC While powered on ensure that you do not carry or cover your Notebook PC with any materials that can reduce air circulation Do not place your Notebook PC on uneven or unstable work surfaces You can send your Notebook PC through x ray machines used on items placed on conveyor belts but do not expo...

Page 11: ...s of warm water Remove any extra moisture from your Notebook PC using a dry cloth Do not use strong solvents such as thinners benzene or other chemicals on or near your Notebook PC Do not place objects on top of your Notebook PC Do not expose your Notebook PC to strong magnetic or electrical fields Do not use or expose your Notebook PC near liquids rain or moisture Do not expose your Notebook PC t...

Page 12: ...the crossed out wheeled bin indicates that the product electrical electronic equipment and mercury containing button cell battery should not be placed in municipal waste Check local regulations for disposal of electronic products Do not throw the battery in municipal waste The symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste ...

Page 13: ...Notebook PC E Manual 13 Chapter 1 Hardware Setup ...

Page 14: ...4 Notebook PC E Manual Getting to know your Notebook PC Top View NOTE The keyboard s layout may vary per region or country The Notebook view may also vary in appearance depending on the Notebook PC model ...

Page 15: ...photos videos and other multimedia files on your Notebook PC Power button Press the power button to turn your Notebook PC on or off You can also use the power button to put your Notebook PC to sleep or hibernate mode and wake it up from sleep or hibernate mode In the event that your Notebook PC becomes unresponsive press and hold the power button for about four 4 seconds until your Notebook PC shu...

Page 16: ...It also simulates the functions of a regular mouse NOTE For more details refer to the Using touchpad gestures section in this manual Numeric keypad The numeric keypad toggles between these two functions for numeric input and as pointer direction keys NOTE For more details refer to the Using the numeric keypad section in this manual Fingerprint sensor This built in fingerprint sensor captures your ...

Page 17: ... bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack When working on your Notebook PC do not place it on surfaces that can block the vents IMPORTANT Battery time varies by usage and by the specifications for this Notebook PC The battery pack cannot be disassembled ...

Page 18: ...is inserted into the battery slot IMPORTANT This lock should be held in an unlocked position when removing the battery pack Audio speakers The built in audio speaker allows you to hear audio straight from the Notebook PC The audio features of this Notebook PC are software controlled Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC WARNING Ensure that paper books...

Page 19: ...is port to connect your Notebook PC to an external microphone USB 2 0 ports These USB Universal Serial Bus ports are compatible with USB 2 0 or USB 1 1 devices such as keyboards pointing devices flash disk drives external HDDs speakers cameras and printers Optical drive Your Notebook PC s optical drive may support several disc formats such as CDs DVDs recordable discs or rewritable discs ...

Page 20: ... the drive tray in case the electronic eject button does not work WARNING Use the manual eject hole only when the electronic eject button does not work NOTE For more details refer to the Using the optical drive section in this manual Kensington security slot The Kensington security slot allows you to secure your Notebook PC using Kensington compatible Notebook PC security products ...

Page 21: ...e Do not cover the adapter and keep it away from your body while it is connected to a power source IMPORTANT Use only the bundled power adapter to charge the battery pack and supply power to your Notebook PC Air vents The air vents allow cool air to enter and warm air to exit the Notebook PC WARNING Ensure that paper books clothing cables or other objects do not block any of the air vents or else ...

Page 22: ...tected content playback USB 3 0 port This USB Universal Serial Bus 3 0 port provides a transfer rate of up to 5 Gbit s and is backward compatible to USB 2 0 USB 3 0 port with USB Charger This USB 3 0 Universal Serial Bus 3 0 port provides a transfer rate of up to 5 Gbit s and is backward compatible to USB 2 0 The icon indicates this port s USB Charger feature which allows you to quick charge mobil...

Page 23: ...atus of your Notebook PC Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode Two color battery charge indicator The two color LED provides a visual indication of the battery s charge status Refer to the following table for details ...

Page 24: ...n battery mode and the battery power is less than 10 Lights off The Notebook PC is running on battery mode and the battery power is between 10 to 100 Drive activity indicator This indicator lights up when your Notebook PC is accessing the internal storage drives Bluetooth Wireless indicator This indicator lights up when your Notebook PC s wireless function Bluetooth or Wi Fi is enabled Memory card...

Page 25: ...Notebook PC E Manual 25 Chapter 2 Using your Notebook PC ...

Page 26: ...ery pack is not yet installed use the following procedures for installation 6 cell lithium ion battery 9 cell lithium ion battery Install the battery pack A Move the spring battery lock to the unlocked position B Align and insert the battery pack into the Notebook PC s battery slot ...

Page 27: ... DC power connector into your Notebook PC s power DC input Charge the Notebook PC for 3 hours before using it in battery mode for the first time NOTE The power adapter may vary in appearance depending on models and your region IMPORTANT Power adapter information Input voltage 100 240Vac Input frequency 50 60Hz Rating output current 3 42A 65W Rating output voltage 19V ...

Page 28: ...and near your Notebook PC To disconnect your Notebook PC from its main power supply unplug your Notebook PC from the power socket WARNING Read the following precautions for your Notebook PC s battery The battery used in this device may present a risk of fire or chemical burn if removed or disassembled Follow the warning labels for your personal safety Risk of explosion if battery is replaced by an...

Page 29: ...Notebook PC E Manual 29 Lift to open the display panel Press the power button ...

Page 30: ...ter then slide your finger on the touchpad to move the pointer onscreen Slide horizontally Slide vertically Slide diagonally Gestures for the touchpad Gestures allow you to launch programs and access the settings of your Notebook PC Refer to the following illustrations when using hand gestures on your touchpad ...

Page 31: ...screen click an app to launch it In Desktop mode double click an application to launch it In the Start screen click an app to select it and launch the settings bar You can also press this button to launch the All Apps bar In Desktop mode use this button to open the right click menu ...

Page 32: ...item then slide the same finger without lifting it off the touchpad To drop the item to its new location lift your finger from the touchpad Tap Double tap In the Start screen tap an app to launch it In Desktop mode double tap an application to launch it ...

Page 33: ...rt screen swipe from the top edge to launch the All Apps bar In a running app swipe from the top edge to view its menu Left edge swipe Right edge swipe Swipe from the left edge to shuffle your running apps Swipe the right edge to launch the Charm bar ...

Page 34: ...oll up or down Slide two fingers to scroll left or right Zoom out Zoom in Bring together your two fingers on the touchpad Spread apart your two fingers on the touchpad Drag and drop Select an item then press and hold the left button Using your other finger slide down the touchpad to drag and drop the item to a new location ...

Page 35: ... Gesture app of your Notebook PC allows you to enable other touchpad gestures or disable selected gestures depending on your preference Enabling the rotate gesture 1 From the taskbar on your Desktop click 2 Double click the icon to launch the ASUS Smart Gesture app ...

Page 36: ...36 Notebook PC E Manual 4 Click Apply to save the changes then OK to exit the ASUS Smart Gesture window 3 In the ASUS Smart Gesture window tick Rotate ...

Page 37: ...Notebook PC E Manual 37 Enabling the three finger gestures 1 From the taskbar on your Desktop click 2 Double click the icon to launch the ASUS Smart Gesture app ...

Page 38: ...38 Notebook PC E Manual 4 Click Apply to save the changes then OK to exit the ASUS Smart Gesture window 3 In the ASUS Smart Gesture window tick the gestures you would like to enable under Three Fingers ...

Page 39: ...touchpad rotate another finger clockwise or counterclockwise Swipe three fingers left or right to navigate pages Swipe up Swipe down Swipe three fingers upward to show all running applications Swipe three fingers downward to show the Desktop mode Using the rotate and three finger gestures ...

Page 40: ...C into Sleep mode Turns Airplane mode on or off NOTE When enabled the Airplane mode disables all wireless connectivity Decreases display brightness Increases display brightness Turns the display panel off Activates the second screen NOTE Ensure that the second display is connected to your Notebook PC Enables or disables the touchpad Turns the speaker on or off ...

Page 41: ...d Press this key to simulate the right click functions Turns the speaker volume down Turns the speaker volume up Using the numeric keypad A numeric keypad is available on selected Notebook PC models You can use this keypad for numeric input or as pointer direction keys Press to toggle between using the keypad as number keys or as pointer direction keys NOTE The numeric keypad layout may differ by ...

Page 42: ...n may vary depending on your Notebook PC model The actual appearance of the Notebook PC optical drive may also vary depending on model but usage procedures remaing the same Inserting an optical disc 1 While the Notebook PC is on press the electronic eject button to partially eject the optical drive tray ...

Page 43: ...l not to touch the optical drive lens Ensure that there are no objects that may get jammed under the drive tray 3 Hold the disc by the edge with its printed side up then gently place it inside the hub 4 Push down the disc s plastic hub until it snaps onto the optical drive hub ...

Page 44: ...the manual eject hole The manual eject hole is located on the optical drive door and is used to eject the optical drive tray in case the electronic eject button does not work To manually eject the optical drive tray insert a straightened paper clip into the manual eject hole until the drive tray opens WARNING Use the manual eject hole only when the electronic eject button does not work ...

Page 45: ...Notebook PC E Manual 45 Chapter 3 Working with Windows 8 1 ...

Page 46: ...e setup screen appears 2 From the setup screen pick your region and a language to use on your Notebook PC 3 Carefully read the License Terms Select I accept 4 Follow the onscreen instructions to configure the following basic items Personalize Get online Settings Your account 5 After configuring the basic items Windows 8 1 proceeds to install your apps and preferred settings Ensure that your Notebo...

Page 47: ...eatures that you can use while working on your Notebook PC Start screen The Start screen appears after successfully signing in to your user account It helps organize all the applications you need in just one place Windows Apps These are apps pinned on the Start screen and displayed on tiled format for easy access NOTE Some apps require signing in to your Microsoft account before they are fully lau...

Page 48: ...l Hotspots Onscreen hotspots allow you to launch programs and access the settings of your Notebook PC The functions in these hotspots can be activated using the touchpad Hotspots on a running app Hotspots on the Start screen ...

Page 49: ...unched more than one app slide down to show all running apps lower left corner From a running app screen Hover your mouse pointer on the lower left corner then tap click to go back to the Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer on the lower left corner then tap click to go back to that app ...

Page 50: ...rag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Snap feature For more details refer to the Snap feature under Working with Windows apps upper or lower right corner Hover your mouse pointer on the upper or lower right corner to launch the Charms bar ...

Page 51: ...may be accessed from the Start screen while on Desktop mode and on any app that is currently open onscreen Start button on the Start screen NOTE The actual color of your Start button varies depending on the display settings you chose for your Start screen Hover your mouse pointer over the left corner of your Start screen or any opened app to call out the Start button ...

Page 52: ...enu The context menu appears as a box filled with quick access to some of the programs inside Windows 8 1 when you right click on the Start button The context menu also includes the following shut down options for your Notebook PC sign out sleep shut down restart ...

Page 53: ...tomize the arrangement of your apps onscreen To customize the settings of your Start screen 1 Launch the Desktop 2 Right click anywhere on the taskbar except on the Start button to launch the pop up window 3 Click Properties then select the Navigation tab to tick the Navigation and Start screen options you want to use 4 Tap click Apply to save the new settings then exit ...

Page 54: ...rom the Start screen using the following steps Position your mouse pointer over the app then left click or tap once to launch it Press twice then use the arrow keys to browse through the apps Press to launch an app Moving apps Double tap on the app then drag and drop the app to a new location Resizing apps Right click on the app to activate the Customize bar then tap click and select an app tile s...

Page 55: ...ctivate the Customize bar then tap click 1 Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon 2 Drag then drop the app to the bottom of the screen to close it From the running app s screen press Closing apps ...

Page 56: ...o open other applications through the Apps screen NOTE Actual apps shown onscreen may vary per model The following screenshot is for reference only Launching the Apps screen Launch the Apps screen using your Notebook PC s touchpad or keyboard On the Start screen click the button From the Start screen Press then press ...

Page 57: ... on the Start screen You can pin more apps on the Start screen using your touchpad 1 Launch the Apps screen 2 Right click on the apps that you want to add on the Start screen 3 Tap click on the icon to pin the selected apps on the Start screen ...

Page 58: ...r The Charms bar is a toolbar that can be triggered on the right side of your screen It consists of several tools that allow you to share applications and provide quick access for customizing the settings of your Notebook PC Charms bar ...

Page 59: ...the Charms bar initially appears as a set of white icons The image above shows how the Charms bar looks like once activated Use your Notebook PC s touchpad or keyboard to launch the Charms bar Move your mouse pointer on the upper or lower right corner of the screen Press ...

Page 60: ... or email Start This charm reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This charm allows you to access and share files with the devices attached to your Notebook PC such as an external display or printer Settings This charm allows you to access the PC settings of your Notebook PC Inside the Charms bar ...

Page 61: ...ature The Snap feature displays two apps side by side allowing you to work or switch between apps IMPORTANT Ensure that your Notebook PC s screen resolution is set to 1366 x 768 pixels or higher before using the Snap feature Snap bar ...

Page 62: ...point on the top side of your screen 3 Once the pointer changes to a hand icon drag then drop the app to the left or right side of the display panel 4 Launch another app 1 Launch the app you wish to snap 2 Press and the left or right arrow key to snap the app to the left or right pane 3 Launch another app This app is automatically placed in the empty pane ...

Page 63: ...ations and navigate Windows 8 1 Switches between the Start screen and the last running app Launches the desktop Launches the This PC window on Desktop mode Opens the File option from the Search charm Opens the Share charm Opens the Settings charm Opens the Devices charm Activates the Lock screen Minimizes all currently active windows ...

Page 64: ...option from the Search charm Opens the Run window Opens Ease of Access Center Opens the Settings option under the Search charm Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens the Narrator Settings ...

Page 65: ...tebook PC Enabling Wi Fi Activate Wi Fi in your Notebook PC using the following steps on your touchpad 1 Launch the Charms bar 2 Tap click and tap click 3 Select an access point from the list of available Wi Fi connections 4 Tap click Connect to start the network connection NOTE You may be prompted to enter a security key to activate the Wi Fi connection 5 If you want to enable sharing between you...

Page 66: ...tooth enabled devices to enable data transfers To do this use your touchpad as follows 1 Launch the Charms bar 2 Tap click then tap click Change PC Settings 3 Under PC Settings select Devices then tap click Add a Device to search for Bluetooth enabled devices 4 Select a device from the list Compare the passcode on your Notebook PC with the passcode sent to your chosen device If they are the same t...

Page 67: ...tion allowing you to use your Notebook PC safely while in flight Turning Airplane mode on Turning Airplane mode off 1 Launch the Charms bar 2 Tap click and tap click 3 Move the slider to the left to turn the Airplane mode off Press NOTE Contact your airline provider to learn about related inflight services that can be used and restrictions that must be followed when using your Notebook PC in fligh...

Page 68: ...s refer to the following procedures IMPORTANT Ensure that a network cable is connected between your Notebook PC s LAN port and a local area network before performing the following actions Configuring a dynamic IP PPPoE network connection 1 Launch Desktop 2 From the Windows taskbar right click the network icon then tap click Open Network and Sharing Center 3 In the Network and Sharing Center window...

Page 69: ...st created 13 Type your user name and password then tap click Connect to start connecting to the Internet Configuring a static IP network connection 1 Repeat steps 1 to 5 under Configuring a dynamic IP PPPoE network connection 2 Tap click Use the following IP address 3 Type the IP address Subnet mask and Default gateway from your service provider 4 If needed you can also type the preferred DNS ser...

Page 70: ...ss alt f4 to launch the Shut Down window Select Sleep from the drop down list then select OK Tap click from the Charms bar then tap click Shut down to do a normal shutdown From the log in screen tap click Shut down You can also shut down your Notebook PC using Desktop mode To do this launch the desktop then press alt f4 to launch the Shut Down window Select Shut Down from the drop down list then s...

Page 71: ... lock screen can be customized to regulate access to your operating system You can change its background display and access some of your apps while your Notebook PC is still locked To proceed from the lock screen 1 Tap click on the touchpad or press any key on your Notebook PC s keyboard 2 optional If your account is password protected you need to key in the password to continue to the Start scree...

Page 72: ... Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Under the Lock screen preview click Browse to select the photo you would like to use as a background on your lock screen Playing a slideshow 1 Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Under the Lock screen preview move the Play a slide show on the lock screen slide bar to On 4 Scroll down to c...

Page 73: ...e apps whose updates you would like to see from your lock screen Activating your Notebook PC camera from the lock screen From the lock screen you can swipe down to activate and use your Notebook PC s camera Refer to the following steps on how to enable this feature 1 Launch the Charms bar Settings 2 Select Change PC Settings Lock screen 3 Scroll down until you see the Camera option 4 Move the slid...

Page 74: ...74 Notebook PC E Manual ...

Page 75: ...Notebook PC E Manual 75 Chapter 4 Featured ASUS apps ...

Page 76: ...rt quick charging via the USB Charger port while on power adapter mode Using the USB Charger settings you can set a quick charge limit so you can continue quick charging devices using the same port even while your Notebook PC is running on battery mode or turned off NOTE Some Notebook PC models support quick charging even while on sleep hibernate or shut down mode depending on SKU 1 Launch Desktop...

Page 77: ...ual 77 3 Move the percentage slider to the left or to the right to set the limit for charging devices NOTE The default limit is set to 40 but you can set the quick charge limit from 20 to 99 4 Click OK to save and exit ...

Page 78: ...your finger over the fingerprint sensor to log on from boot up straight into the Windows operating system without manually keying in passwords Set up the boot key as backup access for your fingerprint biometrics Import or back up other fingerprint biometrics you would like to use to log on to your Notebook PC and its system programs Using the ASUS FingerPrint app Create your fingerprint biometrics...

Page 79: ...Notebook PC E Manual 79 2 Click Register to create a new fingerprint account 3 Key in your user account password then click OK ...

Page 80: ...ck the on the finger illustration that corresponds to the same finger you would like to use as your fingerprint biometric data 5 Swipe your designated finger twice on the fingerprint sensor to create your fingerprint biometric data ...

Page 81: ...81 6 1 and 2 changes to blue to indicate that the fingerprint was successfully captured Click Next to proceed 7 Create your boot key password in the next window to serve as backup access for your fingerprint biometric data ...

Page 82: ...for system log on 9 The ASUS FingerPrint settings window appears next You may either close this window or change the settings of your fingerprint biometric data NOTE For more information on configuring your fingerprint biometric settings refer to the ASUS FingerPrint Settings section in this manual ...

Page 83: ...int settings window appears right after creating your first fingerprint biometric data Later on you may also access this window by launching the ASUS FingerPrint app from the Start Screen Basic The Basic settings of ASUS FingerPrint allows you to configure your current fingerprint biometrics add more fingerprint biometrics and change the details of your boot key It also shows the current status of...

Page 84: ...ed The Advanced settings of ASUS FingerPrint allows you to setup lock options when the wrong password or fingerprint is detected back up and import your account information and delete fingerprint or boot key records from your system ...

Page 85: ...l TPM on each individual computer system has a unique signature initialized during the silicon manufacturing process that further enhances its trust or security effectiveness Each individual TPM must have an Owner before it is useful as a security device TPM Applications TPM is useful for any customer that is interested in providing an addition layer of security to the computer system The TPM when...

Page 86: ...y Device Support Enabled TPM State Enabled Pending operation None Current TPM Status Information TPM Enabled Status TPM Active Status TPM Owner Status Enables or disables TPM Support O S will not show TPM Reset of platform is required ASUS Setup Utility Main Advanced Boot Security Save Exit Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Ex...

Page 87: ...hub that features some exclusive ASUS apps and the Intel Small Business Advantage SBA to improve manageability when using your Notebook PC for business productivity Accessing ASUS Business Center Launch the Apps screen then click on the ASUSPRO Business Center icon from the list of applications ...

Page 88: ...88 Notebook PC E Manual menu options Click on any of these icons to launch the application ASUSPRO Business Center home screen ...

Page 89: ...k PC Settings This option allows you to configure your password settings send email settings and export import settings Update This option allows you to check on available updates for ASUSPRO Business Center About This option features some important details about the ASUSPRO Business Center such as the copyright date and the app s version number Contact This option shows you links you can use to c...

Page 90: ...rmitted to access your Notebook PC Using this app you can prevent unauthorized Notebook PC access from these USB device categories audio video entertainment storage office and others Software Monitor This application allows you to monitor other security related system applications so you can receive alerts when they stop running ...

Page 91: ... receive email notifications whenever your Notebook PC receives alerts as balloon messages or as sent to its Windows system tray Data Backup and Restore This application allows you to automatically backup your specified data based from a predefined schedule This backup process automatically runs in the background even while you are using your Notebook PC ...

Page 92: ...92 Notebook PC E Manual ...

Page 93: ...Notebook PC E Manual 93 Chapter 5 Power On Self Test POST ...

Page 94: ... The Basic Input and Output System BIOS stores system hardware settings that are needed for system startup in the Notebook PC The default BIOS settings apply to most conditions of your Notebook PC Do not change the default BIOS settings except in the following circumstances An error message appears onscreen during system bootup and requests you to run the BIOS Setup You have installed a new system...

Page 95: ... setting your boot priority 1 On the Boot screen select Boot Option 1 Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit Boot Configuration Fast Boot Enabled Launch CSM Disabled Driver Option Priorities Boot Option Priorities Boot Option 1 Windows Boot Manager Add New Boot Option Delete Boot Option Sets the system boot order Main Advanced...

Page 96: ...efaults F10 Save Exit ESC Exit Sets the system boot order Main Advanced Boot Security Save Exit Version 2 15 1236 Boot Configuration Fast Boot Enabled Launch CSM Disabled Driver Option Priorities Boot Option Priorities Boot Option 1 Windows Boot Manager Add New Boot Option Delete Boot Option Boot Option 1 Windows Boot Manager Disabled ASUS Setup Utility ...

Page 97: ... for when entering Setup If ONLY the user s password is set then this is a power on password and must be entered to boot or enter Setup In Setup the User will have Administrator rights Administrator Password Status NOT INSTALLED User Password Status NOT INSTALLED Administrator Password User Password HDD Password Status NOT INSTALLED Set Master Password Set User Password I O Interface Security Syst...

Page 98: ... 2 Type in a password then press 3 Re type to confirm the password then press To clear the password 1 On the Security screen select Administrator Password or User Password 2 Type in the current password then press 3 Leave the Create New Password field blank then press 4 Select Yes in the confirmation box then press ...

Page 99: ...terface UnLock HD AUDIO Interface UnLock USB Interface Security If Locked LAN controller will be disabled ASUS Setup Utility Security Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit Version 2 15 1236 LAN Network Interface Lock UnLock To lock an interface 1 On the Security screen select I O Interface Security 2 Select an interface you w...

Page 100: ...ll USB device will be disabled ASUS Setup Utility Security Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit USB Interface Lock UnLock To lock the USB interface 1 On the Security screen select I O Interface Security USB Interface Security 2 Select an interface that you would like to lock then select Lock NOTE Setting the USB Interface to...

Page 101: ...the Administrator s password is set then this only limits access to Setup and is only asked for when entering Setup If ONLY the user s password is set then this is a power on password and must be entered to boot or enter Setup In Setup the User will have Administrator rights Administrator Password Status NOT INSTALLED User Password Status NOT INSTALLED Administrator Password User Password HDD Pass...

Page 102: ...rity Save Exit Select Screen Select Item Enter Select Change Opt F1 General Help F9 Optimized Defaults F10 Save Exit ESC Exit Version 2 15 1236 Save Changes and Exit Discard Changes and Exit Save Options Save Changes Discard Changes Restore Defaults Boot Override Windows Boot Manager Launch EFI Shell from filesystem device Exit system setup after saving the changes ...

Page 103: ...ed Start Easy Flash then press Aptio Setup Utility Copyright C 2011 American Megatrends Inc Start Easy Flash Internal Pointing Device Enabled Wake on Lid Open Enabled Power Off Energy Saving Enabled SATA Configuration Graphics Configuration Intel R Anti Theft Technology Corporation USB Configuration Network Stack Press Enter to run the utility to select and update BIOS ASUS Setup Utility Main Adva...

Page 104: ... PU550 Version 101 Build Date Oct 26 2012 Build Time 11 51 05 New BIOS Platform Unknown Version Unknown Build Date Unknown Build Time Unknown FLASH TYPE MXIC 25L Series 6 Locate your downloaded BIOS file in the flash disk drive then press 7 After the BIOS update process select Exit Restore Defaults to restore the system to its default settings ...

Page 105: ...ss this during POST 1 Restart your Notebook PC then press during POST 2 Wait for Windows to load the Choose an option screen then tap click Troubleshoot 3 Tap click Refresh your PC 4 In the Refresh your PC screen read the bullet points to learn more about using this option then tap click Next 5 Tap click the account you would like to refresh 6 Type your account password then tap click Continue 7 T...

Page 106: ... during POST 2 Wait for Windows to load the Choose an option screen then tap click Troubleshoot 3 Tap click Reset your PC 4 In the Reset your PC screen read the bullet points to learn more about using this option then tap click Next 5 Tap click your preferred reset option Just remove my files or Fully clean the drive 6 Tap click Reset IMPORTANT Ensure that your Notebook PC is plugged in to a power...

Page 107: ...k Advanced options 4 In the Advanced options screen select the troubleshooting option you wish to perform 5 Follow the succeeding steps to complete the process Using System Image Recovery Under Advanced options you can use System Image Recovery to recover your system using your Notebook PC s original image file To access this during POST 1 Restart your Notebook PC then press during POST 2 Wait for...

Page 108: ...tap click Continue 7 Select Use the latest available system image recommended then tap click Next You can also choose Select a system image if your system image is in an external device or DVD 8 Follow the succeeding steps to complete the system image recovery procedure NOTE We strongly recommend that you regularly backup your system to prevent data loss in case your Notebook PC stops working ...

Page 109: ...Notebook PC E Manual 109 Tips and FAQs ...

Page 110: ...oftware to protect your data and keep this updated too Unless absolutely necessary refrain from using force shutdown to turn off your Notebook PC Always backup your data and make it a point to create a backup data in an external storage drive Refrain from using the Notebook PC at extremely high temperatures If you are not going to use your Notebook PC for a long period of time at least a month we ...

Page 111: ...ay be affected by the angle and current position of your Notebook PC The brightness and color tone of your Notebook PC may also vary per model You may use the function keys or the display settings in your operating system to adjust the appearance of your display panel 3 How can I maximize my Notebook PC s battery life You can try doing any of the following suggestions Use the function keys to adju...

Page 112: ...ure has been set to disable the touchpad when connecting an external pointing device 6 When I play audio and video files why can t I hear any sound from my Notebook PC s audio speakers You can try doing any of the following suggestions Press to turn up the speaker volume Check if your speakers were set to mute Check if a headphone jack is connected to your Notebook PC and remove it Unlock the I O ...

Page 113: ...esses on your touchpad while you type on the keyboard You can also disable your touchpad by pressing 10 My Notebook PC s touchpad is not working What should I do You can try doing any of the following suggestions Check if ASUS Smart Gesture is set to disable touchpad by connecting an external pointing device to your Notebook PC If yes disable this function Press 11 Instead of showing letters press...

Page 114: ... ASUS service center for assistance 2 What should I do when my screen displays this message Remove disks or other media Press any key to restart You can try doing any of the following suggestions Remove all connected USB devices then restart your Notebook PC Remove any optical discs that are left inside the optical drive then restart If the problem still exists your Notebook PC might have a memory...

Page 115: ...book PC enters Troubleshooting select Refresh or Reset your PC If the problem still exists contact your local ASUS service center for assistance 5 Why can t my Notebook PC wake up from sleep or hibernate mode You need to press the power button to resume your last working state Your system might have completely used up its battery power Connect the power adapter to your Notebook PC and connect to a...

Page 116: ...ing steps a Restart your Notebook PC and enter BIOS by pressing F2 on your keyboard b Go to Boot Launch CSM Enabled c Go to the Security menu then set Secure Boot Control to Disabled d Press F10 to save changes and exit BIOS e Press and hold ESC to launch boot menu when your Notebook PC restarts ...

Page 117: ...Notebook PC E Manual 117 Appendices ...

Page 118: ...restrictions on regionalized content In order to facilitate geographically staggered movie releases DVD video titles are released for specific geographic regions as defined in Region Definitions below Copyright laws require that all DVD movies be limited to a particular region usually coded to the region at which it is sold While DVD movie content may be released for multiple regions CSS design ru...

Page 119: ...d Portugal Saudi Arabia Scotland South Africa Spain Sweden Switzerland Syria Turkey UK Greece Former Yugoslav Republics Slovakia Region 3 Burma Indonesia South Korea Malaysia Philippines Singapore Taiwan Thailand Vietnam Region 4 Australia Caribbean Except US Territories Central America New Zealand Pacific Islands South America Region 5 CIS India Pakistan Rest of Africa Russia North Korea Region 6...

Page 120: ...ay Disc website at www blu raydisc com en Technical FAQs Blu rayDiscforVideo aspx for more details Blu ray ROM Drive Information on selected models Internal Modem Compliancy The Notebook PC with internal modem model complies with JATE Japan FCC US Canada Korea Taiwan and CTR21 The internal modem has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connec...

Page 121: ...etworks with which the equipment may have inter working difficulties Statement to be made by the manufacturer to the user This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter working difficulties The manufacturer shall also associate a statement to make it clear where network compatibility is depe...

Page 122: ... Denmark1 Yes Yes Finland Yes No France Yes No Germany Yes No Greece Yes No Hungary No Not Applicable Iceland Yes No Ireland Yes No Italy Still Pending Still Pending Israel No No Lichtenstein Yes No Luxemburg Yes No The Netherlands1 Yes Yes Norway Yes No Poland No Not Applicable Portugal No Not Applicable Spain No Not Applicable Sweden Yes No Switzerland Yes No United Kingdom Yes No ...

Page 123: ...d including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the Federal Communications Commission FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio fre...

Page 124: ...the Code of Federal Regulations 47 part 15 193 1993 Washington DC Office of the Federal Register National Archives and Records Administration U S Government Printing Office FCC Radio Frequency RF Exposure Caution Statement WARNING Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment The manufacture dec...

Page 125: ... in EN 301 489 1 EN 301 489 17 Effective use of the radio spectrum as in Article 3 2 Radio test suites according to EN 300 328 2 CE Marking CE marking for devices without wireless LAN Bluetooth The shipped version of this device complies with the requirements of the EEC directives 2004 108 EC Electromagnetic compatibility and 2006 95 EC Low voltage directive CE marking for devices with wireless LA...

Page 126: ...ng RF exposure compliance Operation is subject to the following two conditions This device may not cause interference and This device must accept any interference including interference that may cause undesired operation of the device To prevent radio interference to the licensed service i e co channel Mobile Satellite systems this device is intended to be operated indoors and away from windows to...

Page 127: ...on utilisation est sujette aux deux conditions suivantes Cet appareil ne peut pas causer d interférence et Cet appareil doit accepter toute interférence y compris les interférences qui pourraient causer un fonctionnement non souhaité de l appareil Pour éviter les interférences radio avec le service sous licence c est à dire le partage de canal avec les systèmes de téléphonie satellite cet appareil...

Page 128: ...outdoor use on private property or on the private property of public persons use is subject to a preliminary authorization procedure by the Ministry of Defense with maximum authorized power of 100mW in the 2446 5 2483 5 MHz band Use outdoors on public property is not permitted In the departments listed below for the entire 2 4 GHz band Maximum authorized power indoors is 100mW Maximum authorized p...

Page 129: ...et Cher 45 Loiret 50 Manche 55 Meuse 58 Nièvre 59 Nord 60 Oise 61 Orne 63 Puy du Dôme 64 PyrénéesAtlantique 66 Pyrénées Orientales 67 Bas Rhin 68 Haut Rhin 70 Haute Saône 71 Saône et Loire 75 Paris 82 Tarn et Garonne 84 Vaucluse 88 Vosges 89 Yonne 90 Territoire de Belfort 94 Val de Marne This requirement is likely to change over time allowing you to use your wireless LAN card in more areas within ...

Page 130: ...ote risk of electric shock from lightning DO NOT use the Notebook PC in the vicinity of a gas leak Required for UL 1642 covering primary nonrechargeable and secondary rechargeable lithium batteries for use as power sources in products These batteries contain metallic lithium or a lithium alloy or a lithium ion and may consist of a single electrochemical cell or two or more cells connected in serie...

Page 131: ...tion Evaluation Authorization and Restriction of Chemicals regulatory framework we publish the chemical substances in our products at ASUS REACH website at http csr asus com english REACH htm Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S A patents and other intellectual property rights owned by Mac...

Page 132: ...e til leverandøren Danish VARNING Explosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion Swedish VAROITUS Paristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan sousittelemaan tyyppiin Hävitä käytetty paristo valmistagan ohjei...

Page 133: ...ions The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States WARNING Use of controls or adjustments or performance of procedures other than those specified herein ...

Page 134: ...134 Notebook PC E Manual CTR 21 Approval for Notebook PC with built in Modem Danish Dutch English Finnish French ...

Page 135: ...Notebook PC E Manual 135 German Greek Italian Portuguese Spanish Swedish ...

Page 136: ...tion please visit http www energystar gov for detail information on the ENERGY STAR joint program NOTE Energy Star is NOT supported on FreeDOS and Linux based operating systems European Union Eco label This Notebook PC has been awarded the EU Flower label which means that this product has the following characteristics 1 Decreased energy consumption during use and stand by modes 2 Limited use of to...

Page 137: ...mplied with Japan JIS C 0950 Material Declarations EU REACH SVHC Korea RoHS Swiss Energy Laws ASUS Recycling Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment We believe in providing solutions for you to be able to responsibly recycle our products batteries other components as well as the packaging materials Plea...

Page 138: ...uct complies with the India E waste Management and Handling Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls PBBs and polybrominated diphenyl ethers PBDEs in concentrations exceeding 0 1 by weight in homogenous materials and 0 01 by weight in homogenous materials for cadmium except for the exemptions listed in Schedule II of the Rule ...

Page 139: ...n affixing CE marking 2014 Position CEO Name Jerry Shen Signature __________ EC conformity marking EC Declaration of Conformity We the undersigned Manufacturer ASUSTeK COMPUTER INC Address 4F No 150 LI TE Rd PEITOU TAIPEI 112 TAIWAN Authorized representative in Europe ASUS COMPUTER GmbH Address City HARKORT STR 21 23 40880 RATINGEN Country GERMANY declare the following apparatus Product name Noteb...

Page 140: ...14 Year to begin affixing CE marking 2014 Position CEO Name Jerry Shen Signature __________ EC conformity marking EC Declaration of Conformity We the undersigned Manufacturer ASUSTeK COMPUTER INC Address City 4F No 150 LI TE Rd PEITOU TAIPEI 112 TAIWAN Country TAIWAN Authorized representative in Europe ASUS COMPUTER GmbH Address City HARKORT STR 21 23 40880 RATINGEN Country GERMANY declare the fol...

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