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Chapter 4: Troubleshooting

4-4

Firmware Update

What version of firmware do I have? How do I upgrade it?

• On the Home screen, press the Stop and then Play/Pause button to display the

firmware version (ex. system Rev:01.01).

Check the firmware version before the upgrade process. If the firmware is the

latest version, you will not need to update the firmware.

• Go to

Setup

>

System

>

System Update

to perform the firmware upgrade

process.

• If you are still unable to update the firmware, reset the system and perform the

updating process again.

• Download the O!Play Firmware Update manual and the latest firmware from

our support website at

http://support.asus.com

.

Operation/function failure

An operation/function failed on my HD media player.

Disconnect the AC adapter from the power source, then plug it in again. If you still

encounter the same problem, contact the ASUS Technical Support.

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Summary of Contents for HDP-R1

Page 1: ...HD Media Player User Manual O Play HDP R1 ...

Page 2: ...ERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR I...

Page 3: ...onnecting the power adapter 1 7 Connecting devices to your HD media player 1 7 Starting for the first time 1 9 Chapter 2 Getting connected Connecting to a network 2 1 Wired connection 2 1 Configuring the network clients 2 3 Sharing files over the network 2 5 Sharing files under Windows XP OS 2 5 Sharing files under Windows Vista OS 2 6 Chapter 3 Using your O Play HD media player The Home screen 3 ...

Page 4: ...lideshow mode 3 8 Setting the background music for the slideshow 3 8 Configuring the slideshow settings 3 8 Copying files 3 10 Chapter 4 Troubleshooting Troubleshooting 4 1 Display 4 1 Audio 4 3 USB storage device 4 3 Remote Control 4 3 Firmware Update 4 4 Operation function failure 4 4 Appendices Notices A 1 GNU General Public License A 2 ASUS contact information A 8 ...

Page 5: ...2Vdc 2A Safety information Danger of explosion if battery is incorrectly replaced Replace only with the same or recommended battery type Dispose of used batteries according to local regulations The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficie...

Page 6: ...ks of Dolby Laboratories License notice and trademark acknowledgement for DTS Manufactured under license under US Patent s 5 451 942 5 956 674 5 974 380 5 978 762 6 487 535 other US and worldwide patents issued pending DTS and DTS 2 0 Digital Out are registered trademarks and DTS logos and symbol are trademarks of DTS Inc 1996 2008 DTS Inc All Rights Reserved ...

Page 7: ...y your dealer These documents are not part of the standard package CAUTION Information to prevent damage to the components when trying to complete a task About this user guide How this user guide is organized Chapter 1 Getting started Provides the basic information about your ASUS O Play HD Media Player Chapter 2 Getting connected Provides information on connecting your ASUS O Play HD Media Player...

Page 8: ...rtable USB eSATA storage devices or over the network to your TV or entertainment system If any of the above items is damaged or missing contact your retailer DISPLAY O Play HDP R1 HD Media Player Remote control with two AAA batteries Power cord AC adapter Support CD User Manual Quick Start Guide O Play HD Media Player Composite AV audio video cable Quick Start Guide Package contents ...

Page 9: ...mpg vob Supported audio formats MP3 WAV AAC OGG WAV FLAC AIFF Dolby Digital DTS Digital Surround Supported image formats JPEG BMP PNG GIF TIFF Supported subtitile formats SRT SUB SMI SSA Outputs HDMI High Definition Multimedia Interface Composite Video and Audio Optical Digital Audio Inputs DC Power in USB 2 0 port x1 USB eSATA combo port x1 RJ 45 LAN port Dimensions W x D x H 181 0mm x 125 32mm x...

Page 10: ...ings 3 USB 2 0 port Connect a USB 2 0 device into this port 4 IR Infra red Receiver Allows you to control the HD media player using the IR remote control System requirements High definition TV HDTV standard TV or HDMI monitor Storage device USB flash drive USB HDD eSATA flash drive eSATA HDD RJ 45 cable to connect to a home or an office network Optional Use an HDMI cable to connect your HD media p...

Page 11: ...ert an optical cable into this port to connect an external Hi Fi audio system 4 HDMI port Insert an HDMI cable into this port to connect to a high definition multimedia interface HDMI device 5 LAN RJ 45 port Insert an RJ 45 cable into this port to connect to a local area network LAN 6 Power DC In input Insert the power adapter into this port 1 3 4 5 6 2 5 LED indicators Displays the status of the ...

Page 12: ...13 14 4 8 10 15 16 17 18 DISPLAY Power on off Display Play Pause Fast forward Rewind Stop Previous Next Home Return Navigation buttons OK button Setup Volume up Mode switch Volume down Music shuffle Zoom Repeat Subtitle Language 1 5 6 7 9 19 20 1 Power Turn the HD media player on or off 2 Rewind Press to rewind the playback 3 Stop Stops the playback 4 Previous Returns to the previous media file ...

Page 13: ...re the subtitle settings such as color and font size 10 Language Press to select the language for the video you are watching 11 DISPLAY Display Press to display the file name file type and time 12 Pause Play Toggles between playback and pause 13 Forward Press to forward the playback 14 Next Goes to the next media file 15 Return Returns to the previous screen 16 Setup Launches the Setup menu 17 Mod...

Page 14: ...ack of your HD media player 3 Connect the AC adapter to a power source Connecting devices to your HD media player To connect devices to your HD media player 1 Do any of the following to connect a display to your HD media player Use an HDMI cable to connect your HD media player to an HDTV or an HDMI monitor The HDMI cable is purchased separately Getting your O Play HD media player ready ...

Page 15: ...r of a network computer For more details refer to the section Connecting to a network in Chapter 2 3 Use either the bundled composite AV cable or an S PDIF cable to connect your audio system to your HD media player 4 Plug the HD media player s power cable to a power source 5 Turn on the HDTV TV or HDMI monitor 6 If you are using an HDTV or a standard TV set your HDTV TV to video mode If you are us...

Page 16: ...n configuring the basic settings of your HD media player To start for the first time 1 Turn on your HD media player and your HDTV TV or HDMI monitor If you are using an HDTV or a standard TV set your HDTV TV to video mode If you are using an HDMI monitor ensure that the monitor s display resolution is set to HDMI 2 The Setup Wizard appears Follow the onscreen instructions to complete the setup pro...

Page 17: ...f the RJ 45 cable to the LAN port at the back of your HD media player and the other end to the LAN port of the router Your HD media player only supports Intranet connection ON OFF ADSL DC IN LAN4 LAN3 LAN2 LAN1 2 0 EZSETUP RESET Audio Out Video Out 2 Connect all the necessary devices to your HD media player For more details refer to the section Connecting devices to your HD media player in Chapter...

Page 18: ... launch the Setup menu You may use the Fix IP address default settings IP Address 192 168 0 2 Subnet mask 255 255 255 0 You may also obtain the IP address and subnet mask from your Internet Service Provider ISP If you cannot connect to your office network contact your network administratior If you want to access shared network files ensure that the computer s files are shared on the network For mo...

Page 19: ...ructions below that correspond to the operating system installed on your computer Use the following default IP settings IP address 192 168 0 xxx xxx can be any number between 2 and 254 Ensure that the IP address is not used by another device Subnet Mask 255 255 255 0 same as the HD media player Windows XP OS 1 Click Start Control Panel Network Connection Right click Local Area Connection then sele...

Page 20: ...dress automatically if you want the IP settings to be assigned automatically Otherwise select Use the following IP address and key in the IP address and Subnet mask 4 Click OK when done Windows Vista OS 1 Click Start Control Panel Network and Sharing Center Right click Local Area Connection then select Properties ...

Page 21: ...s and key in the IP address and Subnet mask 4 Click OK when done 2 Select Internet Protocol Version 4 TCP IPv4 then click Properties Sharing files over the network Sharing files under Windows XP OS To share files under Windows XP OS 1 On your computer select the folder containing the files that you want to share 2 Right click the selected folder and select Sharing and Security ...

Page 22: ...e folder containing the files that you want to share 2 Right click the selected folder and select Share 3 In the File Sharing screen select the network user that you want to share files with from the dropdown list then click Add 4 To set permissions for the network user select any of these permission levels from the dropdown list under Permission Level Reader Select this option if you want the use...

Page 23: ... access to the Public folder only to people with user accounts and passwords on your computer 1 Click Control Panel Network and Internet Network and Sharing Center to launch the Network and Sharing Center 2 From the Password protected sharing dropdown list select Turn on password protected sharing 3 When done click Apply To set the user s access level to the Public folder 1 Click Control Panel Net...

Page 24: ...ystem settings The System menu allows you to configure the menu language text encoding system update and system time turns on off the screen saver function and restore the HD media player to the default settings To configure the system settings 1 From the Home screen press the up down keys to navigate to Setup then press You may also press to launch the Setup menu ...

Page 25: ...rce file name file format and elapsed time Press to return to the previous screen Press to toggle between playback and pause Press to rewind the playback Press repeatedly to change the rewinding speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to forward the playback Press repeatedly to change the forward speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to stop the playback Press to ...

Page 26: ...y 3 Press or twice to play the video Before you can access a media file over the network ensure that the folder containing the file is shared For more details refer to the section Sharing files over the network in Chapter 2 Playing a video file To play a video file 1 From the Home screen press the up down keys to navigate to Movies then press ...

Page 27: ... to the Video tab then press 3 Press the up down keys to navigate to the the function that you want to configure Press to confirm the selection Use the up down keys to increase decrease a numerical value 3 Press to save or press to cancel the settings made Configuring the subtitle settings The Subtitle key allows you to configure the subtitle settings such as font size and color To configure the v...

Page 28: ...een Press to toggle between playback and pause Press to rewind the playback Press repeatedly to change the rewinding speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to forward the playback Press repeatedly to change the forward speed to x1 5 x2 x4 x8 x16 x32 or normal speed x1 Press to stop the playback Press to return to the previous music file Press to go to the next music file Press to ...

Page 29: ...der containing the file is shared For more details refer to the section Sharing files over the network in Chapter 2 Configuring the audio settings The Audio menu allows you to configure the audio settings such as Night Mode and Digital Output To configure the audio settings 1 From the Home screen press the up down keys to navigate to Setup then press You may also press to launch the Setup menu 2 S...

Page 30: ...ichannel receiver for decoding SPDIF LPCM Select this option for the S PDIF audio receiver SPDIF RAW Select this option for the S PDIF multichannel audio receiver The RAW data of the audio will be sent to the S PDIF multichannel receiver for decoding Viewing photos Viewing photos To view photos 1 From the Home screen press the up down keys to navigate to Photos then press 2 Using the up down keys ...

Page 31: ...al and the transition effect from Setup Photo Setting the background music for the slideshow To set the background music for the slideshow 1 Before viewing photos go to Music and play music files first 2 Press to return to the Home screen and then go to Photo to start the photo slideshow The slideshow plays with the background music Press DISPLAY instead of DISPLAY while playing music files Otherw...

Page 32: ... press the up down keys to navigate to Setup then press You may also press to launch the Setup menu 2 Select the Photo tab then select any of these functions that you want to configure Transition Effect Select the effect displayed between slides in a slideshow You can select the transition effect from Off Cross Fade Left to Right Top to Bottom Waterfall Snake Dissolve Strip Left Down and All Effec...

Page 33: ...ss to launch the Setup menu 2 Select your Source then press 3 Select your Destination then press 4 In your source s directory locate the file that you want to copy to another location then press A red checkmark appears next to your selected file 5 Press to go to your destination directory Select the new location for your selected file 6 Press to confirm the file copy ...

Page 34: ...ttached to the rear panel of the player and to the power outlet I cannot see the Setup Wizard when I turn on the player for the first time The TV screen is blank and the media player power LED is on Ensure that the TV is turned on Ensure that the AV HDMI cable is properly connected to the correct terminals on both the TV and the media player Ensure that your TV is switched to the appropriate video...

Page 35: ...P addresses check that the IP address is in the same range as other addresses on your network Verify that the address is not already used by another PC or device Ensure that the files you are sharing use a supported file format Certain files cannot be played on the Media Player The Media Player may not support the video or audio format used in the file For information on what media formats the Med...

Page 36: ...ouble selecting the correct audio source refer to the instructions that came with your stereo A few of my Music files do not appear The Media Player supports the most common music file formats However there are almost an infinite variety of bit rates and sample rates If a file is not displayed on the screen it most likely uses an unsupported bit rate or sample rate Only use files with supported fo...

Page 37: ...ate the firmware Go to Setup System System Update to perform the firmware upgrade process If you are still unable to update the firmware reset the system and perform the updating process again Download the O Play Firmware Update manual and the latest firmware from our support website at http support asus com Operation function failure An operation function failed on my HD media player Disconnect t...

Page 38: ... a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is n...

Page 39: ...se visit our web site for updated information Note that we do not offer direct support for the distribution GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for ...

Page 40: ...ant to make certain that everyone understands that there is no warranty for this free software If the software is modified by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to ...

Page 41: ...nged the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such int...

Page 42: ...rce code This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any a...

Page 43: ...would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and ...

Page 44: ...ives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUD...

Page 45: ... Corporate Way Fremont CA 94539 USA Telephone 1 510 739 3777 Fax 1 510 608 4555 Web site usa asus com Technical Support Telephone 1 812 282 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Web site www asus de Online contact www asus de sales Technical Support Component Telep...

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