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GigaX2024B L2 Managed Switch User Manual
7.3 Simple fixes
The following table lists some common problems that you may encounter when
installing or using the switch, and the suggested actions to solve the problems.
Table 9. Troubleshooting
Problem
Suggested Action
LEDs
SYSTEM LED does
not light up after the
switch is turned on.
Verify if the power cord is securely connected to the switch
and a wall socket/power strip.
RPS LED does not light
up after a redundant
power supply is attached.
1. Verify if the RPS cable is securely connected to the
RPS connector and a wall socket/power strip.
2. Make sure that the RPS meets with the standards
provided in the RPS section.
FAN LED is
amber blinking
Check the fans on the back of the switch. If any of the
fans is defective, refer to section 7.2 to replace the fan.
Ethernet Link LED
does not illuminate
after an Ethernet
cable is attached.
1.Verify if the Ethernet cable is securely connected to your
LAN switch/hub/PC and to the switch. Make sure the PC
and/or hub/switch is turned on.
2.Verify if your cable is sufficient for your network
requirements. A 1000 Mbps network (1000BaseTx)
should use cables labeled Cat 5. 10Mbit/sec
cables may tolerate lower quality cables.
Network Access
PC cannot access
another host in the
same network
1.Check the Ethernet cabling is good and the LED is green.
2.If the port LED is amber, check if this port is disabled.
You may experience a disconnected network in a short
period (around 1 minute) if you just turned on the STP.