Asus G20BM User Manual Download Page 10

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Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used
throughout this manual.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

ASUS websites

The ASUS website provides updated information on ASUS hardware and software products.
Refer to the ASUS website www.asus.com.

ASUS Local Technical Support

Visit ASUS website at http://support.asus.com/contact for the contact information of local
Technical Support Engineer.

The User Guide is located in the following folder in your Desktop PC:

C:\Program Files(X86)\ASUS\eManual

DANGER/WARNING

Information to prevent injury to yourself when trying to

complete a task.

CAUTION: Information to prevent damage to the components when trying to
complete a task.

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

Summary of Contents for G20BM

Page 1: ...Desktop PC G20BM User Guide ...

Page 2: ...ICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATI...

Page 3: ...akers 20 Connecting multiple external displays 23 Connecting an HDTV 24 Chapter 3 Using your computer Proper posture when using your Desktop PC 25 Using the optical drive 26 Chapter 4 Connecting to the Internet Wired connection 27 Wi Fi connection on selected models only 29 Chapter 5 Troubleshooting Troubleshooting 31 Appendix Windows 7 Windows 8 1 User Manual UsingWindows 7 Starting for the first...

Page 4: ...rd shortcuts 58 Turning your Desktop PC OFF 59 Putting your Desktop PC to sleep 59 Entering the BIOS Setup 60 OtherWindows 7 Windows 8 1 functions Removing a USB storage device 61 Configuring the screen resolution settings 62 Configuring the Internet connection settings 63 Recovering your system 72 ASUS contact information ASUS contact information 77 ...

Page 5: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Page 6: ... conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit par provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer un fonctionnement non souhaité de l appareil Canadian Department of Communications Statement This digital apparatus does not excee...

Page 7: ...Requirement 1999 519 EC Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields 0 300 GHz This wireless device complies with the R TTE Directive Wireless Radio Use This device is restricted to indoor use when operating in the 5 15 to 5 25 GHz frequency band Exposure to Radio Frequency Energy The radiated output power of the Wi Fi technol...

Page 8: ...Y STAR standard and the power management feature is enabled by default The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity To wake your computer click the mouse or press any key on the keyboard Please visit http www energy gov powermanagement for detail information on power management and its benefits to the environment In addition please visit http w...

Page 9: ...n environments with ambient temperatures between 0 C 32 F and 35 C 95 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system Seek professional assistance before using an adapter or ext...

Page 10: ...o the ASUS website www asus com ASUS LocalTechnical Support Visit ASUS website at http support asus com contact for the contact information of local Technical Support Engineer The User Guide is located in the following folder in your Desktop PC C Program Files X86 ASUS eManual DANGER WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent dam...

Page 11: ...e are for reference only Actual product specifications may vary with different models Desktop PC G20BM Keyboard x 1 optional Mouse x 1 optional Power cord x 1 2nd Power cord x 1 on selected models only Power adapter x 1 2nd adapter x1 on selected models only Warranty Card x 1 Installation Guide Installation Guide x 1 ...

Page 12: ...12 ...

Page 13: ...ic utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports their locations and the chassis color vary with different models ASUS G20BM 13 Chapter 1 Getting started ...

Page 14: ... Windows operating system Due to USB 3 0 controller limitations USB 3 0 devices can only be used under a Windows OS environment and after USB 3 0 driver installation USB 3 0 devices can only be used as data storage only We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices Microphone port This port connects to a microphon...

Page 15: ... Status Description OFF No link OFF 10Mbps connection ORANGE Linked ORANGE 100Mbps connection BLINKING Data activity GREEN 1Gbps connection LAN port SPEED LED ACT LINK LED Side Speaker Out port gray This port connects to the side speakers in an 7 1 channel audio configuration Rear Speaker Out port black This port connects to the rear speakers in a 4 5 1 and 7 1 channel audio configuration Center S...

Page 16: ...r Out Supported by ASUS Audio Wizard Line In port light blue This port connects to a tape CD DVD player or other audio sources Refer to the audio configuration table below for the function of the audio ports in a 2 4 5 1 or 7 1 channel configuration ASUS Graphics Cards The display output ports on these optional ASUS Graphics Cards may vary with different models HDMI port This port is for a High De...

Page 17: ...rd to your computer Connecting an external monitor To connect an external monitor 1 Connect your monitor to the graphic output port of the discrete graphic card 2 Plug the monitor to a power source Connecting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer ASUS G20BM 17 ENGLISH ...

Page 18: ...dows 8 1 User Manual which can be found in this manual Power button Turning your computer ON This section describes how to turn on your computer after setting up your computer Turning your computer ON To turn your computer ON 1 Turn your monitor ON 2 Press the power button on your computer 18 Chapter 1 Getting started ENGLISH ...

Page 19: ...nect USB devices such as storage devices To connect a USB storage device Insert the USB storage device to your computer Front panel Rear panel For details refer to the section Removing a USB storage device in the Windows 7 Windows 8 1 User Manual which can be found in this manual ASUS G20BM 19 ENGLISH Chapter 2 Connecting devices to your computer ...

Page 20: ...th microphone ports and speaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 channel 4 channel 5 1 channel and 7 1 channel stereo speakers Connecting 2 channel Speakers 20 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 21: ...Connecting 4 channel Speakers Connecting 5 1 channel Speakers ASUS G20BM 21 ENGLISH ...

Page 22: ...Connecting 7 1 channel Speakers 22 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 23: ...ur computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer For some graphic cards only the monitor that is set to be the primary display has display during POST The dual display function works only under Windows 3 Turn on your computer 4 Configure...

Page 24: ... port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters 24 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 25: ...ir to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in f...

Page 26: ... On Windows 8 1 hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer and then double click the CD DVD drive icon Removing an optical disc To remove an optical disc 1 While the system is on do either of the following to eject the tray Press the eject button below the drive bay cover Right clic...

Page 27: ...odem To connect via a DSL cable modem 1 Set up your DSL cable modem Refer to the documentation that came with your DSL cable modem 2 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem Modem RJ 45 cable ASUS G20BM 27 ENGLISH Chapter 4 Connecting to the Internet ...

Page 28: ...details refer to the section Configuring the Internet connection settings in the Windows 7 Windows 8 1 User Manual which can be found in this manual RJ 45 cable LAN 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For details refer to the section...

Page 29: ...eless connection To establish a wireless connection you need to connect to a wireless access point AP For details refer to the section Configuring the Internet connection settings in the Windows 7 Windows 8 1 User Manual which can be found in this manual Wireless AP Modem ASUS G20BM 29 ENGLISH ...

Page 30: ...30 Chapter 4 Connecting to the Internet ENGLISH ...

Page 31: ...o the following based on the operating system OnWindows 7 a Click Applications tab b Select the program that is not responding then click EndTask OnWindows 8 1 Under Task Manager in the Processes tab select the program that is not responding then click EndTask If the keyboard is not responding press and hold the Power button on the top of your chassis until the computer shuts down Then press the P...

Page 32: ... connector cable Check if your monitor is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one monitor has display Ensure that the both monitors are powered on During POST only the monitor connected to the VGA port has display The dual display function works only under Windows When a gra...

Page 33: ...TV Adjust the screen resolution to fit your HDTV To change the screen resolution On Windows 7 1 Do any of the following to open the Screen Resolution setting screen Click Control Panel Appearance and Personalization Display Change display settings Right click anywhere on your Windows desktop When the pop up menu appears click Personalize Display Change display settings 2 Adjust the resolution Refe...

Page 34: ...drag the slider to adjust the volume Connect your speakers to another computer to test if the speakers arer working properly The DVD drive cannot read a disc Check if the disc is placed with the label side facing up Check if the disc is centered in the tray especially for the discs with non standard size or shape Check if the disc is scratched or damaged The DVD drive eject button is not respondin...

Page 35: ...gs Ensure that the power cord is unplugged from the power outlet Your computer is not turned on Press the power key on the front panel to ensure that your computer is turned on Your computer s power cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installing another P...

Page 36: ...ecting to another monitor LAN Problem Possible Cause Action Cannot access the Internet The LAN cable is not connected Connect the LAN cable to your computer LAN cable problems Ensure the LAN LED is on If not try another LAN cable If it still does not work contact the ASUS service center Your computer is not properly connected to a router or hub Ensure that your computer is properly connected to a ...

Page 37: ... speed is too slow Too many programs are running Close some of the programs Computer virus attack Use an anti virus software to scan for viruses and repair your computer Reinstall the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Replace with ...

Page 38: ...d the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner spa...

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Page 41: ...n uniques names for the user name and computer name then click Next 5 Key in the necessary information to set up your password then click Next You may also click Next to skip this step without entering any information If you want to set up a password for your account later refer to the section Setting up a user account and password in this chapter 6 Carefully read the license terms Tick I accept t...

Page 42: ...chapter Using the Getting Started item The Getting Started item on the Start menu contains information about some basic tasks such as personalizing Windows adding new users and transferring files to help you to familiarize yourself with using Windows 7 To use the Getting Started item 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select Getting Started The list of avail...

Page 43: ...select Unpin from this list Pinning programs on the Start menu or taskbar To pin programs on the Start menu or taskbar 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Right click the item that you want to pin on the Start menu or taskbar 3 Select Pin toTaskbar or Pin to Start menu You may also right click on the icon of a running program on the taskbar then select Pin th...

Page 44: ...o open it For more details refer to the section UsingWindows Action Center in this chapter Customizing icons and notifications You may choose to display or hide the icons and notifications on the taskbar or on the notification area To customize icons and notifications 1 From the notification area click on the arrow icon 2 Click Customize 3 From the dropdown list select the behaviors for the icons ...

Page 45: ... to select how you want to view the file folder You may also right click anywhere on the View pane click View and select the view type that you want Arranging your files To arrange your files 1 Launch Windows Explorer 2 From the Arrange by field click to display the dropdown list 3 Select your preferred arrangement type Sorting your files To sort your files 1 Launch Windows Explorer 2 Right click ...

Page 46: ...choose as your backup mode If you select LetWindows choose Windows will not back up your programs FAT formatted files Recycle Bin files or temporary files that are 1GB or more 5 Follow the onscreen instructions to finish the process Restoring your system settings The Windows System Restore feature creates a restore point where the computer s system settings are stored at certain time and date It a...

Page 47: ...sk that you want to do UsingWindows Update Windows Update allows you to check and install the latest updates to enhance the security and performance of your computer LaunchingWindows Update To launchWindows Update 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select All Programs Windows Update 3 From the Windows Update screen click the task that you want to do Setting ...

Page 48: ...uter from virus It is purchased separately You have a 30 day trial period after activating it To activateTrend Micro Internet Security 1 Run the Trend Micro Internet Security application 2 Carefully read the license terms Click Agree Activate 3 Input your e mail address and select your location Click Next 4 Click Finish to complete the activation GettingWindows Help and Support Windows Help and Su...

Page 49: ...on your Desktop PC As other settings appear select your country or region app language keyboard layout and time zone then tap Next 3 Carefully read the License Terms then tap I Accept 4 Follow the onscreen instructions to configure the following basic items Personalize Connect Settings Your account 5 After configuring the basic items the Windows 8 1 tutorial appears Watch this to learn more about ...

Page 50: ... Start screen appears after successfully signing in to your user account It helps organize all the programs and applications you need in just one place You can press the Windows key to launch the Start screen from any apps Windows apps These are apps pinned on the Start screen and displayed on tiled format for easy access Some apps require signing in to your Microsoft account before they are fully...

Page 51: ...tspots allow you to launch programs and access the settings of your Desktop PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots functions ...

Page 52: ...t screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer on the lower left corner then tap to go back to that app top Hover your mouse pointer until it changes to a hand icon Drag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Snap feature F...

Page 53: ...pps from the Start screen using the following steps To move an app drag and drop the app to a new location Resizing apps Right click the app to activate its settings bar then tap and select an app tile size Unpinning apps To unpin an app from the Start screen right click on the app to activate its settings bar then click Unpin from Start Closing apps Move your mouse pointer on the top side of the ...

Page 54: ...he Start screen or to the Desktop mode taskbar Launching the All Apps screen On the Start screen click From the Start screen press Tab then press Enter on your keyboard Pinning an app on the Start screen 1 Launch the All Apps screen 2 From the All Apps screen right click an app to display its settings bar 3 From the settings bar click Pin to Start ...

Page 55: ... provide quick access for customizing the settings of your Desktop PC Launching the Charms bar When called out the Charms bar initially appears as a set of white icons The image above shows how the Charms bar looks like once activated Use your Desktop PC s mouse or keyboard to launch the Charms bar Move your mouse pointer on the upper or lower right corner of the screen Press C Charms bar ...

Page 56: ...ns via social networking sites or email Start This charm reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This charm allows you to access and share files with the devices attached to your Desktop PC such as an external display or printer Settings This charm allows you to access the PC settings of your Desktop P...

Page 57: ... Snap bar Using Snap To use Snap 1 Use your Desktop PC s mouse or keyboard to activate Snap onscreen Using your mouse a Click on an app to launch it b Hover the mouse pointer on the top side of your screen c Once the pointer changes to a hand icon drag and drop the app to the right or left side of the display panel Using your keyboard Launch an app then press left or right key to place the first a...

Page 58: ...ng app D Launches the desktop E Launches the Computer window on the desktop F Opens the File search pane H Opens the Share pane I Opens the Settings pane K Opens the Devices pane L Activates the Lock screen M Minimizes all currently active screens P Opens the Second screen pane Q Opens the Everywhere search pane R Opens the Run window U Opens Ease of Access Center W Opens the Settings search pane ...

Page 59: ...any of the following to shut down your Desktop PC From the Charms bar click Settings Power Shut down to do a normal shutdown From the login screen click Power Shutdown If your Desktop PC is unresponsive press and hold the power button for at least four 4 seconds until your Desktop PC turns off Putting your Desktop PC to sleep To put your Desktop PC on Sleep mode press the Power button once ...

Page 60: ...BIOS settings may result to instability or boot failure We strongly recommend that you change the BIOS settings only with the help of a trained service personnel Quickly enter the BIOS Windows 8 1 boot time is quite fast so we developed the following ways for you to quickly access the BIOS Press the power button for at least four seconds to shut down your Desktop PC then press the power button aga...

Page 61: ...ompatible devices 2 When the Safe to Remove Hardware message pops up remove the USB storage device from your computer DO NOT remove a USB storage device when data transfer is in progress Doing so may cause data loss or damage the USB storage device Windows 8 1 To remove a USB storage device onWindows 8 1 1 From the Start screen click Desktop to launch the Desktop Mode 2 Click from the taskbar then...

Page 62: ...is increases your desktop space Show desktop only on 1 2 Select this option to show desktop only on monitor 1 or monitor 2 Remove this display Select this options to remove the selected display 3 Click Apply or OK Click Keep Changes on the confirmation message Windows 8 1 To configure the screen resolution settings onWindows 8 1 1 Do any of the following to open the Screen Resolution setting scree...

Page 63: ...desktop space Show desktop only on 1 2 Select this option to show desktop only on monitor 1 or monitor 2 3 Click Apply or OK Click Keep Changes on the confirmation message Configuring the Internet connection settings Wired connection Windows 7 Configuring a dynamic IP PPPoE network connection To configure a dynamic IP PPPoE network connection 1 Go to Start Control Panel Network and Sharing Center ...

Page 64: ...following IP address and key in IP address and Subnet mask 6 Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically Otherwise select Use the following DNS server addresses and key in the Preferred and Alternate DNS server 7 Click OK when done Continue to the next steps if you are using PPPoE connection 8 Return to the Network and Sharing Cen...

Page 65: ... PPPoE and click Next 11 Enter your User name and Password and Connection name Click Connect 12 Click Close to finish the configuration 13 Click the network icon in the taskbar and click the connection you just created 14 Enter your user name and password Click Connect to connect to the Internet ...

Page 66: ...tion 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done click OK Windows 8 1 Configuring a dynamic IP PPPoE network connection To configure a dynamic IP PPPoE network connection 1 From the Start screen click Desktop to launch the Desktop mode ...

Page 67: ...g Center 3 From the Open Network and Sharing Center screen click Change Adapter settings 4 Right click on your LAN and select Properties 5 Click Internet ProtocolVersion 4 TCP IPv4 and click Properties 6 Click Obtain an IP address automatically and click OK Continue to the next steps if you are using PPPoE connection ...

Page 68: ...Windows 7 Windows 8 1 functions ENGLISH 8 Select Connect to the Internet and click Next 7 Return to the Network and Sharing Center and then click Set up a new connection or network 9 Select Broadband PPPoE and click Next ...

Page 69: ...ted 13 Enter your user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address...

Page 70: ...u may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer is connecting to the wireless network 5 The wireless connection is established successfully The connection status is displayed and the network icon displays the connected status Windows 8 1 To connect to aWi Fi network 1 Do any of the following to launch the Charms bar from the Sta...

Page 71: ...ASUS Desktop PC 71 ENGLISH 2 From the Charms bar select Settings and click the network icon 3 Select the network that you want to connect to from the list 4 Click Connect ...

Page 72: ... be restored if deleted Take your Desktop PC to an authorized ASUS service center if you have problems with the recovery process Using the system recovery partition 1 Press F9 during bootup 2 Highlight Windows Setup EMS Enabled and press Enter 3 From the Recover system to a partition screen click Next 4 Follow the onscreen instructions to complete the recovery process Visit the ASUS website at www...

Page 73: ... all your data before using this option To reset your PC 1 Press F9 during bootup 2 From the screen click Troubleshoot 3 Select Reset your PC 4 Click Next 5 Select Only the drive where theWindows is installed 6 Select Just remove my files 7 Click Reset The F9 recovery function is not applicable for downgrade versions of Windows 8 1 Refer to the Removing everything and reinstallingWindows section f...

Page 74: ...ical drive On the End User License Agreement EULA screen click Accept 3 Select Reset your PC 4 Click Next 5 Select Only the drive where theWindows is installed 6 Select Just remove my files 7 Click Reset Recovering from a system image file You can create a USB recovery drive and use this to recover your PC s settings Creating a USB recovery drive The USB storage device must have at least 16GB avai...

Page 75: ...s completed click Finish To create a USB recovery drive 1 Launch the Control Panel from the All Apps screen For details refer to Launching the All Apps screen under Working withWindows apps 2 From the Control Panel s System and Security click Find and fix problems 3 Click Recovery Create a recovery drive 4 Click Copy the recovery partition from the PC to the recovery drive and then click Next ...

Page 76: ...n PC Settings Refer to the steps below to use this option Back up all your data before using this option This process may take a while to complete 1 Launch the Charm bar 2 Click Settings PC Settings Update and recovery Recovery 3 Scroll down to view the Remove everything and reinstallWindows option Under this option click Get Started 4 Follow the onscreen instructions to complete the reinstallatio...

Page 77: ...10 739 3777 Fax 1 510 608 4555 Web site usa asus com Technical Support Telephone 1 812 282 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959931 Web site asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System...

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