Asus Essentio CG5270 User Manual Download

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7-4

Chapter 7: Troubleshooting

The DVD drive eject button is not respond.

1. Click

Computer

2. Right-click

, then click

Eject

from the menu.

Summary of Contents for Essentio CG5270

Page 1: ...ASUS Essentio Desktop PC CG5270 User Manual ...

Page 2: ...CULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATIO...

Page 3: ...rs 2 7 Restoring your system 2 10 Protecting your computer 2 11 Getting Windows Help and Support 2 15 Chapter 3 Connecting devices to your computer Connecting a USB storage device 3 1 Connecting microphone and speakers 3 2 Connecting multiple external displays 3 5 Connecting an HDTV 3 7 Chapter 4 Using your computer Proper posture when using your Desktop PC 4 1 Using the memory card reader 4 2 Usi...

Page 4: ...iv Contents Chapter 6 Using the Utilities ASUS AI Manager 6 1 ASUS EPU 4 Engine 6 6 ASUS Update 6 10 ASUS MyLogo2 6 11 Nero 9 6 12 Recovering your system 6 16 Chapter 7 Troubleshooting ...

Page 5: ...radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user i...

Page 6: ...erence Regulations of the Canadian Department of Communications This class B digital apparatus complies with Canadian ICES 003 Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright ...

Page 7: ...ry safety warning DO NOT throw the battery in fire DO NOT short circuit the contacts DO NOT disassemble the battery Use this product in environments with ambient temperatures between 0 C 32 F and 35 C 95 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconne...

Page 8: ...Tips and additional information to help you complete a task IMPORTANT Instructions that you MUST follow to complete a task Where to find more information Refer to the following sources for additional information and for product and software updates ASUS websites The ASUS website provides updated information on ASUS hardware and software products Refer to the ASUS website www asus com ASUS Local Te...

Page 9: ...lation Guide Nero 9 burning software DVD x1 Installation Guide x1 Warranty card x1 Antenna optional x2 Package contents If any of the above items is damaged or missing contact your retailer The illustrated items above are for reference only Actual product specifications may vary with different models ...

Page 10: ...ifferent models Welcome Thank you for purchasing the ASUS Essentio CG5270 Desktop PC The ASUS Essentio CG5270 Desktop PC provides cutting edge performance uncompromised reliability and user centric utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Click the number to view its correspon...

Page 11: ...r written to the memory card 6 USB 2 0 ports These Universal Serial Bus 2 0 USB 2 0 ports connect to USB 2 0 devices such as a mouse printer scanner camera PDA and others 7 Headphone port lime This port connects to a headphone or speaker 8 Microphone port pink This port connects to a microphone 9 Front I O ports cover 10 Optical disk drive bay There is an optical disk drive in this bay 11 Optical ...

Page 12: ...a High Definition Multimedia Interface HDMI connector and is HDCP compliant allowing playback of HD DVD Blu ray and other protected content 8 DVI D port This port is for any DVI D compatible device and is HDCP compliant allowing playback of HD DVD Blu ray and other protected content 9 VGA port This port is for VGA compatible devices such as a VGA monitor 10 USB 2 0 ports These Universal Serial Bus...

Page 13: ...ent models 20 Expansion slot bracket Remove the expansion slot bracket when installing an expansion card Refer to the audio configuration table below for the function of the audio ports in a 2 4 6 or 8 channel configuration 12 Rear Speaker Out port black This port connects to the rear speakers in a 4 6 and 8 channel audio configuration 13 Side Speaker Out port gray This port connects to the side s...

Page 14: ...external monitor Using the ASUS Graphics Card on selected models only Connect your monitor to the display output port on the discrete ASUS Graphics Card To connect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to a power source The display output ports on the ASUS Graphics Card may vary with different mode...

Page 15: ... to your computer refer to Connecting multiple external monitors in Chapter 3 of this user manual for details Using the onboard display output ports Connect your monitor to the onboard display output port To connect an external monitor using the onboard display output ports 1 Connect a VGA monitor to the VGA port or a DVI D monitor to the DVI D port or an HDMI monitor to the HDMI port on the rear ...

Page 16: ...B mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source ...

Page 17: ...turn your computer ON 1 Turn your monitor ON 2 Turn the power switch ON then press the power button on your computer Turning your computer OFF To turn your computer OFF 1 Close all running applications 2 Click on the Windows desktop 3 Click to shut down the operating system 4 Turn the power switch OFF Power button OFF ON 3 Wait until the operating system loads automatically ...

Page 18: ...iques names for the user name and computer name Click Next 5 Key in the necessary information to set up your password then click Next You may also click Next to skip this step without entering any information 6 Carefully read the license terms Tick I accept the license terms and click Next 7 Select Use recommended settings or Install important updates only to set up the security settings for your ...

Page 19: ...ough its Help and Support feature Launching items from the Start menu To launch items from the Start menu 1 From the Windows taskbar click the Start icon 2 From the Start menu select the item that you want to launch You may pin programs that you want constantly displayed on the Start menu For more details refer to the section Pinning programs on the Start menu or taskbar on this chapter Click the ...

Page 20: ... Start menu 2 Select Getting Started The list of available tasks appears 3 Select the task that you want to do Using the taskbar The taskbar allows you to launch and manage programs or items installed on your computer Launching a program from the taskbar To launch a program from the taskbar From the Windows taskbar click an icon to launch it Click the icon again to hide the program You may pin pro...

Page 21: ...pin then select Pin to this list Unpinning items from the jumplist To unpin items from the jumplist 1 From the taskbar right click an icon 2 From the jumplist right click the item that you want to remove from the jumplist then select Unpin from this list Pinning programs on the Start menu or taskbar To pin programs on the Start menu or taskbar 1 From the Windows taskbar click the Start icon to lau...

Page 22: ... select Unpin this program from taskbar Using the notification area By default the notification area shows these three icons Action Center notification Click this icon to display all the alert messages notifications and launch the Windows Action Center Network connection This icon displays the connection status and signal strength of the wired or wireless network connection Volume Click this icon ...

Page 23: ...isplay or hide the icons and notifications on the taskbar or on the notification area To customize icons and notifications 1 From the notification area click on the arrow icon 2 Click Customize 3 From the dropdown list select the behaviors for the icons or items that you want customize ...

Page 24: ...taskbar click the Start icon to launch the Start menu 2 Click Computer to launch Windows Explorer Exploring files and folders To explore files and folders 1 Launch Windows Explorer 2 From the navigation or view pane browse for the location of your data 3 From the breadcrumb bar click the arrow to display the contents of the drive or folder Navigation pane Breadcrumb bar Search bar View icon Previe...

Page 25: ... the toolbar click the View icon 4 From the View menu move the slider to select how you want to view the file folder You may also right click anywhere on the View pane click View and select the view type that you want Arranging your files To arrange your files 1 Launch Windows Explorer 2 From the Arrange by field click to display the dropdown list 3 Select your preferred arrangement type ...

Page 26: ...type Grouping your files To group your files 1 Launch Windows Explorer 2 Right click anywhere on the View pane 3 From the menu that appears select Group by then select your preferred grouping type Adding a new folder To add a new folder 1 Launch Windows Explorer 2 From the toolbar click New folder 3 Key in a name for the new folder You may also right click anywhere on the View pane click New Folde...

Page 27: ...o your computer s system settings without affecting your personal data To restore your system 1 Close all running applications 2 Click All Programs Accessories System Tools System Restore 3 Follow the onscreen instructions to complete the process 3 Select your backup destination Click Next 4 Select Let Windows choose recommended or Let me choose as your backup mode If you select Let Windows choose...

Page 28: ...ly troubleshoot and fix some common computer problems You may customize the notifications For more details refer to the previous section Customizing icons and notifications in this chapter Launching Windows 7 Action Center To launch Windows 7 Action Center 1 To launch Windows 7 Action Center click the Notification icon then click Open Action Center 2 From Windows 7 Action Center click the task tha...

Page 29: ...he latest updates to enhance the security and performance of your computer Launching Windows Update To launch Windows Update 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select All Programs Windows Update 3 From the Windows Update screen click the task that you want to do ...

Page 30: ...e your computer Setting up a user account To set up a user account 1 From the Windows taskbar click Getting Started Add new users 2 Select Manage another account 3 Select Create a new account 4 Key in the name of the new user 5 Select either Standard user or Administrator as the user type 6 When done click Create Account ...

Page 31: ...tting up a user s password To set up a user s password 1 Select the user that you would like to set a password 2 Select Create a password 3 Key in a password and confirm it Key in your password s hint 4 When done click Create password ...

Page 32: ...t Security 1 Run the Trend Micro Internet Security application 2 Carefully read the license terms Click Agree Activate 3 Input your e mail address and select your location Click Next 4 Click Finish to complete the activation Getting Windows Help and Support Windows Help and Support provides you with guides and answers in using the applications in Windows 7 platform To launch Windows Help and Suppo...

Page 33: ...emove a USB storage device when data transfer is in progress Doing so may cause data loss or damage the USB storage device Chapter 3 Connecting devices to your computer Connecting a USB storage device This desktop PC provides USB 2 0 1 1 ports on both the front and rear panels The USB ports allow you to connect USB devices such as storage devices To connect a USB storage device Insert the USB stor...

Page 34: ...rs This desktop PC comes with microphone ports and speaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 channel 4 channel 6 channel and 8 channel stereo speakers Connecting Headphone and Mic Connecting 2 channel Speakers ...

Page 35: ...3 3 ASUS CG5270 Connecting 4 channel Speakers Connecting 6 channel Speakers ...

Page 36: ...3 4 Chapter 3 Connecting devices to your computer Connecting 8 channel Speakers ...

Page 37: ...enlarge your Windows desktop To set up multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer When a graphics card is installed in your computer connect the monitors on the output ports of the graphics card For s...

Page 38: ...sktop space Show desktop only on 1 2 Select this option to show desktop only on monitor 1 or monitor 2 Remove this display Select this options is remove the selected display 6 Click Apply or OK Then click Keep Changes on the confirmation message 3 Turn on your computer 4 Do any of the following to open the Screen Resolution setting screen Click Control Panel Appearance and Personalization Display ...

Page 39: ...a High Definition TV HDTV to the HDMI port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters ...

Page 40: ...to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in fron...

Page 41: ...o different memory card drives To use the memory card 1 Pull down both sides of the cover from the notch area to open it 2 Insert the memory card into the card slot 3 Select a program from the AutoPlay window to access your files If AutoPlay is NOT enabled in your computer click Windows 7 Start button on the taskbar click Computer and then double click the memory card icon to access the data on it...

Page 42: ... the AutoPlay window to access your files Removing an optical disc To remove an optical disc 1 While the system is on do either of the following to eject the tray Press PUSH on the drive bay cover Right click the CD DVD drive icon on the Computer screen and then click Eject 2 Remove the disc from the disc tray If AutoPlay is NOT enabled in your computer click Windows 7 Start button on the taskbar ...

Page 43: ... F9 to play or pause playback in Windows Media Player 4 Increases picture size in Windows Photo Viewer 15 Press Fn F10 to stop playback in Windows Media Player 5 Functions with keys F1 F12 16 Press Fn F11 to go to the previous track in Windows Media Player 6 Press Fn F1 to launch Microsoft Word 17 Press Fn F12 to go to the next track in Windows Media Player 7 Press Fn F2 to launch Microsoft Excel ...

Page 44: ...layer 4 Goes to the next track in a media player 5 Decreases the system volume 6 Increases the system volume 7 Turns the volume s mute mode on off 8 Switches profiles working with F1 F10 keys 1 3 2 5 6 4 8 7 The special function keys work on Windows XP Vista 7 operating systems Install the keyboard driver before using Visit the Razer website at www razersupport com to download the driver ...

Page 45: ...ress any key to wake up your computer and return to the previous working status 8 Increases the system volume 2 Returns to the last page you viewed 9 Turns the volume s mute mode on off 3 Goes to the next page you viewed before 10 Goes to the previous track in a media player 4 Launches the default homepage in Windows Internet Explorer 11 Plays or pauses playback in a media player 5 Launches the Fa...

Page 46: ...l area network LAN Modem RJ 45 cable 2 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem Refer to the documentation that came with your DSL cable modem 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings Contact your Internet Service Provider ISP for details or assista...

Page 47: ...ct one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to your LAN RJ 45 cable LAN 2 Turn on your computer 3 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection ...

Page 48: ...e and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card Place the antennas on the top of your computer for the best wireless performance The external antennas are optional items To establish a wireless connection you need to connect to a wireless access point AP Wireless AP Modem ...

Page 49: ...twork 1 Click the network icon in the notification area to display the available wireless networks 2 Select the wireless network that you want to connect to then click Connect 3 You may need to key in the network security key for a secured wireless network then click OK ...

Page 50: ...70 5 5 5 The wireless connection is established successfully The connection status is displayed and the network icon displays the connected status 4 Wait while your computer is connecting to the wireless network ...

Page 51: ...ed applications Installing AI Manager To install AI Manager 1 Place the support DVD in the optical drive If Autorun is enabled the Drivers installation wizard appears If Autorun is disabled double click the setup exe file from the ASUS AI Manager folder in the support DVD 2 Click the Utilities tab then click ASUS AI Manager 3 Follow the onscreen instructions to complete the installation Launching ...

Page 52: ... button to quit the AI Manager Main The Main menu contains five utilities AI Disk AI Security AI Boosting and AI Probe Click the arrow on the Main menu icon to browse through the utilities in the main menu AI Disk AI Disk allows you to easily clear temporary IE files IE cookies IE URLs IE history or the Recycle Bin Click the AI Disk icon on the quick bar to display the full AI Disk window and sele...

Page 53: ...rd with at most 20 alphanumeric characters 2 Confirm the password 3 Key in the password hint recommended 4 When done click Ok 5 Select the device you want to lock then click Apply 6 Key in the password you have set previously then click Ok To unlock the device 1 Deselect the locked device then click Apply 2 Key in the password you have set previously then click Ok To change the password Click Chan...

Page 54: ... click the left right button to specify the boot sequence 2 When done press Apply AI Probe AI Probe automatically detects and displays the motherboard and CPU temperatures CPU fan speed and the voltage output You can adjust the values as you need Click the Temperature Voltage or Fan Speed tab then select an item to enable and change the value by dragging the bar ...

Page 55: ...plication you want to add to My Favorites 2 Click Open on the file location window The application is added to My Favorites list Right click on the application icon to launch delete or rename the selected application You can also double click to launch the selected application Support Click any links on the Support window to go to the ASUS website technical support website download support website...

Page 56: ...rd hard drives and CPU fan It provides you with these modes to choose from Auto High Performance and Maximum Power Saving Mode Refer to the section ASUS EPU 4 main screen for more details about these modes 1 From the Windows taskbar click the ASUS EPU 4 icon Installing ASUS EPU 4 To install ASUS EPU 4 Engine 1 Place the support DVD into the optical drive The Drivers menu appears if Autorun is enab...

Page 57: ...on allows the system to detect the CPU properties for optimal power management ASUS EPU 4 main screen 1 2 3 4 5 7 8 9 10 6 1 CPU status Displays the current CPU power and the total CPU power saved 2 VGA card status Displays the status of the graphics card If your graphics card is not compatible with the motherboard a No VGA card detected message appears Refer to the ASUS VGA QVL List at http event...

Page 58: ...e CPU properties for optimal power management 9 Setting button Click this button to configure the mode settings Refer to the section Configuring the mode settings for more details 10 Modes Auto Mode When you select this mode the system changes modes automatically according to the current system status High Performance Mode When you select this mode the system overclocks the components for maximum ...

Page 59: ...grades voltage to the highest level for CPU power saving Medium Downgrades voltage to the medium level Small Downgrades voltage to the minimum level Turn Off hard disks Turns off hard disk drives when they are not accessed after a certain time CPU Loadline Sets up the CPU loadline to manage CPU power saving Light Saves CPU power to the minimum level Medium Saves CPU power to the medium level Heavy...

Page 60: ...tion Quit all Windows applications before you update the BIOS using this utility Updating the BIOS To update the BIOS 1 From the Windows desktop click Start Programs ASUS ASUS Update ASUS Update to launch the ASUS Update utility 2 From the dropdown list select any of the updating process Updating from the Internet a Select Update BIOS from the Internet then click Next b Select the ASUS FTP site ne...

Page 61: ...o to replace system boot logo before flashing BIOS then click Next 4 Select Update BIOS from file from the drop down menu then click Next 5 When prompted locate the new BIOS file then click Next ASUS MyLogo window appears 6 From the left window pane locate the image that you want to use as your boot logo Click Next 7 From the Ratio dropdown list select your desired size for the boot logo Click Nex...

Page 62: ...ferent kinds of data Installing Nero 9 To install Nero 9 1 Insert the Nero 9 DVD into your optical drive 2 If Autorun is enabled the main menu appears automatically If Autorun is disabled double click the SeupX exe file from the main directory of your Nero 9 DVD 3 From the main menu click Nero 9 Essentials ...

Page 63: ...ASUS CG5270 6 13 4 Select the language you want to use for Installation Wizard Click Next 5 Click Next to continue 6 Tick I accept the License Conditions When done click Next ...

Page 64: ...6 14 Chapter 6 Using the Utilities 7 Select Typical then click Next 8 Tick Yes I want to help by sending anonymous application data to Nero then click Next 9 When done click Exit ...

Page 65: ...ASUS CG5270 6 15 Burning files To burn files 1 From the main menu click Data Burning Add 2 Select the files that you want to burn When done click Add ...

Page 66: ...r your system 1 Turn on your ASUS Desktop PC When the ASUS logo appears press F8 to enter the Please select boot device menu 2 Insert the recovery DVD into the optical drive and select the optical drive CDROM XXX as the boot device Press Enter and then press any key to continue 3 Wait until the Hard Disk Information screen appears Select where to install a new system Options are Recover system to ...

Page 67: ...starts 7 After the system restarts Windows 7 begins its system configurations Follow the onscreen instructions to complete the process and the system automatically restarts Quickly recover your system 1 Turn on your ASUS Desktop PC When the ASUS logo appears press F9 to enter the System Recovery 2 Windows is loading files is shown Wait until the Recovery CD DVD window appears 3 Follow the onscreen...

Page 68: ...ing then click End Task If the keyboard is not responding Press and hold the Power button on the top of your chassis until the computer shuts down Then press the Power button to turn it on I cannot connect to a wireless network using the ASUS WLAN Card on selected models only Ensure that you enter the correct network security key for the wireless network you want to connect to Connect the external...

Page 69: ... works only under Windows When a graphics card is installed on your computer ensure that you connect the monitors to the output port on the graphics card Check if the multiple displays settings are correct Refer to section Connecting multiple external displays in Chapter 3 for details My computer cannot detect my USB storage device The first time you connect your USB storage device to your compute...

Page 70: ...he confirmation message My speakers produce no sound Ensure that you connect your speakers to the Line out port lime on the front panel or the rear panel Check if your speak is connected to a electrical source and turned on Adjust your speakers volume Ensure that your computer s system sounds are not Muted If it is muted the volume icon is displayed as To enable the system sounds click from the Wi...

Page 71: ...7 4 Chapter 7 Troubleshooting The DVD drive eject button is not respond 1 Click Computer 2 Right click then click Eject from the menu ...

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