Asus ESC500 G4 SFF, User Manual, Page: 12 / 178

Chapter 1: Product Introduction 1-2
If any of the above items is damaged or missing, contact your retailer.
1.1 System package contents
Check your system package for the following items.
1.2 Serial number label
Before requesting support from the ASUS Technical Support team, you must take note of the
product’s serial number containing 12 characters such as xxS0xxxxxxxx shown as the figure
below. With the correct serial number of the product, ASUS Technical Support team members
can then offer a quicker and satisfying solution to your problems.
Model Name ESC500 G4
Accessories 1 x ESC500 G4 Support CD
1 x Windows 10 RDVD (for OS bundled SKU)
1 x AC Power Cable
1 x COM port Cable
Optional Items Smart Card Reader
Anti-Virus CD pack
DVD-ROM/DVD-RW
xxS0xxxxxxxx
ESC500 G4
SD/MMC/MS
Smart Card
CF / MD