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2 Configuring the General
Configuring the General
Settings
Settings
2.1 Internet service
Visit your ISP’s website and follow the on-screen instructions to
activate your Internet service. If you subscribed to automatic IP
(DHCP) service, the Internet is accessible now.
NOTES:
• Your ISP’s contact information may change. Visit your ISP’s
website or check your Internet service billing statement for
the latest contact information.
• If your router still does not connect to the Internet, contact
your ISP and do the following:
1. Provide your router’s serial number and MAC address
located on the product label, and confirm with your ISP if
it is already active.
2. If your router is visible to your ISP but there is still no
Internet connection, reboot your router and check the
online status again.
3. If your router is still not visible to your ISP or your ISP can
not provide technical support, do the following:
1) Go to router.asus.com or http://10.0.0.1.
2) Enter login username and password on the screen
and you will be directed to the At a Glance page.
3) On the left-side menu, click
Troubleshooting
and
select
Feedback
tab.
4) Click the
Generate log
and
Download File
buttons
to save the log files and send the log files to
cm_feedback@asus.com. We will reply to you as soon
as possible.