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The network may be overloaded (which is usual for a crowded
place). Move to a less crowded place
.
You cannot make outgoing calls
• Make sure that the desired SIM
-
card was selected;
• Make sure that there is access to a mobile network signal;
•
Make sure you have not set call barring for this phone number.
Unable to receive incoming calls
Make sure that the phone is turned on;
Make sure that there is access to a mobile network signal;
Make sure that there are funds on the account necessary for the
implementation of mobile communications;
Make sure that the number of the caller is not placed on the
blacklist.
The interlocutor cannot hear you
The interlocutor cannot hear you;
The problem may be related to insufficiently strong signal of the mobile
network. Move to a location where the network signal is more stable;
When using a headset, check the connection of the headset (wires), make
sure that you are using the headset recommended by the manufacturer.
Poor sound quality during a conversation
• Make sure that nothing blocks the access to the device's
internal antenna;
• The problem may be due to insufficient signal strength of
mobile network. Move to a location where the network signal is
more stable.